Economy | $20/day | |
Compact | $20/day | |
Intermediate | $25/day | |
Standard | $22/day | |
Full-size | $22/day | |
SUV | $24/day |
Pros: The staff was friendly and helpful. They were not very pushy.
Cons: I was given a car with NY license plate, A car with local license plate would been a great option.
Dollar Poor
Pros: Not much.
Cons: The car had over 40,000 miles. The price I'd booked at was not respected and the staff gave me hidden fees like "airport taxes" while my estimate was a detailed list that appeared to include all taxes. And finally, the staff at both locations acted like they did not work for the company and could do nothing to help me. They acted like third Parties unrelated to the rental. Very poor company.
Awe personal care
Pros: Like no other rental agency,staff took the time to patiently and thoroughly answer my questions. But what blew me away was the agent delivered my car to the curb next to my luggage instead of me walking it out to the lot!! When I returned the car the shuttle driver parked next to my car to save me man-hauling it to the shuttle. At the airport the shuttle driver parked next to an unused cart pointing it out to me for my use. Where do they find these awesome persons!
Pros: It was clean and not smelly.
Best value
Pros: That location is great. It's very clean and the staff is outstanding. The car itself is very clean and well maintained.
Nice car, but not so good service.
Pros: I had a selection of several different jeeps and other vehicles that are more interesting than a normal rental. Drop off was fast and a final bill was emailed within an hour. Pickup was pretty quick.
Cons: The guy at the check in counter tried to sell us the toll transponder by flat out lying about the tolls in the areas we were visiting. He said the tolls would be over $150. Reality was closer to $20. Luckily I knew the area and did not believe him. After that, he tried to scare me into buying the insurance for an extra $33/day. I told him I wanted gap coverage, he didn’t know what that was. He shook his head and said “whatever, it’s your money” when I refused to buy these things. The only thing that kept me from walking out at that point was my desire to rent a cooler than average car. Once i got the car, there were scratches all over it and it looked like it had never been washed. They didn’t note any of the scratches, so I was nervous about getting charged for them at the return.
Cons: I was charged for two days of Liability insurance.
Pros: Ali (the counter attendant) was VERY courteous and helpful. The car assigned was immaculate, spacious and in excellent condition.
Shocking Lie
Pros: Car was fine
Cons: Agent flat out lied
”you must have this fast-track unit to drive ANY freeway ” (I'm taking 495 and 95 to Elkridge MD )
”Yes those are both Toll roads ” that will be $80.00 for that unit.
I would have paid less than $10.00 for round trip tolls
I will remember this for long time
Price was higher than listed on kayak
Pros: Car was clean
Cons: Daily charge for my wife to drive
Less than friendly service.
Good
Pros: I will recommend
Cons: Good
Reservation declined/Horrible counter help
Cons: Horrible attitude of the counter help
Pros: The staff was friendly and helpful. They were not very pushy.
Cons: I was given a car with NY license plate, A car with local license plate would been a great option.
Awe personal care
Pros: Like no other rental agency,staff took the time to patiently and thoroughly answer my questions. But what blew me away was the agent delivered my car to the curb next to my luggage instead of me walking it out to the lot!! When I returned the car the shuttle driver parked next to my car to save me man-hauling it to the shuttle. At the airport the shuttle driver parked next to an unused cart pointing it out to me for my use. Where do they find these awesome persons!
Pros: It was clean and not smelly.
Best value
Pros: That location is great. It's very clean and the staff is outstanding. The car itself is very clean and well maintained.
Pros: Ali (the counter attendant) was VERY courteous and helpful. The car assigned was immaculate, spacious and in excellent condition.
Good
Pros: I will recommend
Cons: Good
Nice car, but not so good service.
Pros: I had a selection of several different jeeps and other vehicles that are more interesting than a normal rental. Drop off was fast and a final bill was emailed within an hour. Pickup was pretty quick.
Cons: The guy at the check in counter tried to sell us the toll transponder by flat out lying about the tolls in the areas we were visiting. He said the tolls would be over $150. Reality was closer to $20. Luckily I knew the area and did not believe him. After that, he tried to scare me into buying the insurance for an extra $33/day. I told him I wanted gap coverage, he didn’t know what that was. He shook his head and said “whatever, it’s your money” when I refused to buy these things. The only thing that kept me from walking out at that point was my desire to rent a cooler than average car. Once i got the car, there were scratches all over it and it looked like it had never been washed. They didn’t note any of the scratches, so I was nervous about getting charged for them at the return.
Cons: I was charged for two days of Liability insurance.
Dollar Poor
Pros: Not much.
Cons: The car had over 40,000 miles. The price I'd booked at was not respected and the staff gave me hidden fees like "airport taxes" while my estimate was a detailed list that appeared to include all taxes. And finally, the staff at both locations acted like they did not work for the company and could do nothing to help me. They acted like third Parties unrelated to the rental. Very poor company.
Shocking Lie
Pros: Car was fine
Cons: Agent flat out lied
”you must have this fast-track unit to drive ANY freeway ” (I'm taking 495 and 95 to Elkridge MD )
”Yes those are both Toll roads ” that will be $80.00 for that unit.
I would have paid less than $10.00 for round trip tolls
I will remember this for long time
Price was higher than listed on kayak
Pros: Car was clean
Cons: Daily charge for my wife to drive
Less than friendly service.
Reservation declined/Horrible counter help
Cons: Horrible attitude of the counter help
On average a rental car from Dollar in Washington costs $35 per day.
Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Dollar in Washington.
Dollar has 2 rental locations in Washington. Take a look at our Dollar rental location map to find the best rental cars near you.
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