With a stay at Complex Europe in Dolna Banya, you'll be 14.3 mi (23 km) from Borovets Ski Resort and 12.1 mi (19.5 km) from Yanakiev Ski and Snowboard School. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Pros: Basically the only reasonable thing was the swiming pool.
Cons: Terrible staff, you have to wait for hours for the simplest meal, no working POS terminal, the staff at the reception had no idea we had booking from booking.com, had to wait until 6 PM just to get the room and it was completely different toom from what we have booked from the web site. The room keycard was not working as well. Overall the service was totally unacceptable.
Pros: The swimming pool, rooms, baths, staff is good! They have very good lounge chair and comfort pillows on the swimming pool area. All of that is included for the guest of the hotel. Safety and correction is good (we lost one of our, ID card, mobile phone and bag, but after we call to them the staff find it and sent to us with courier). They have tennis table and good football field!
Cons: Food is not good, the quality is poor, menu is short , breakfast is payed and not good. Some of the fitness equipment in the gym is broken.
Pros: The hotel and the swimming pool are ok.
Cons: New staff, poor service, awful kitchen.
Pros: The rooms are excellent, of high standard, especially love the double jacuzzi. Outside is a large cold pool and a medium sized hot pool. Two outdoor hot tubs. There is a summer kitchen but nothing in it to use except plates and sink. No cooker or kettle. A Kettle in room would be a added bonus.
Pros: Both pools are just perfect,jacuzzi in all triple rooms.There was just one lady from kitchen who could speak in English and she helped as a lot.
Cons: Communication,they don't speak in English,all menus are in Bulgarian language so we used google translater to check what is included in menu.Machines at fitness room are out of order.
Pros: The mineral pool
Cons: The host are inadequate - hard to find, to open the gate,to pay. Told us there is no baby crib. And didn't give us notice that there is a group/team building expected. So from noise and talking under our balcony and room we couldn' sleep till 3:45 am! The restaurant staff is new and unexperinced.
Pros: Same as last time. Mineral pools (specially the kids one) are just Awesome!!
Cons: A smoke from thrash burning behind the hotel, Maybe they should do something about it.
Pros: The receptionist was absolutely fabulous. She is very helpful and accommodating. The views towards Rilla mountain are great. Pool area was also perfect.
Cons: While the complex is new and the facilities modern, there was much to be desired for hygiene in the room. Hairs and dust in the drawers, dust and dirt in the bathroom, and hanging/broken handles. In the common and pool areas, though, was sparkling clean. We encountered a rude maid, who entered our room without knocking, and started yelling at us when confronted. No AC in the rooms, but probably not an issue most of the time.
Pros: Great facilities!
Cons: The restaurant service could be improved.
Pros: Perfect location, 3 pools (one for kids), clean, nice staff, very god breakfast
Hotel Nikol features an outdoor swimming pool, garden, a fitness centre and bar in Dolna Banya. Among the facilities of this property are a restaurant, room service and luggage storage space, along with free WiFi. Guests can make use of the children's playground or the terrace, or enjoy views of the garden and city. At the hotel, rooms are fitted with a patio with a mountain view. At Hotel Nikol each room is fitted with a desk, a flat-screen TV and a private bathroom. Guests at the accommodation can enjoy a continental or a buffet breakfast. Guests staying at Hotel Nikol have access to the on-site spa and wellness centre which includes a sauna and a hot tub. The area is popular for skiing and cycling, and bike hire is available at the hotel. Borovets is 22 km from Hotel Nikol, while Belchin is 43 km away. The nearest airport is Sofia, 76 km from the accommodation, and the property offers a paid airport shuttle service.
Pros: The outdoor pool and spa, close distance to the capital
Cons: I didn't like the male shift in the restaurant - lazy and not helpful but speaking to us in an unpleasant familial way and graviting around their boss' table ignoring the other 10 tables full of guests. These waiter (male one) ruined the whole pleasant impression we've got from the hotel and the restaurant during the female shift.
Pros: It was very nice and quiet. Located in the park.
Cons: The room and the bathroom were very small.
Pros: Swimming pool, sauna and spa
Cons: Narrow bathroom
Pros: Swimming pool was great! This property is way above 2 star... no air-conditioning but got cooler at night.
Cons: Staff, young and sometimes unavailable due to smoke breaks, but generally friendly and happy to help.
Pros: Really clean hotel. Amazing swimming pool really hot ( 40 gradi) Very nice and polite staff Will come (it is already the fourth time)
Pros: The SPA always marvelous‼️
Pros: SPA and steam sauna always marvelous‼️ Out side hot swimming pool also Fantastic‼️ The stuff are very sympatico
Cons: some times The restaurant was noisy but Ok！
Pros: Very nice place, friendly staff, very clean.
Pros: The pool is great, the breakfast was great
Cons: The roim was narrow and the sheets not quite clean. Also the bathroom is not practicle.
Pros: Mother and daughter team that ran Zodiac were so kind, obliging and helpful! And the good (dinner and breakfast) was to die for. Definitely go back
Centrally located in the centre of Dolna Banya, Tzvetelina Palace Hotel offers rooms with free WiFi, an on-site restaurant with a summer garden and free public parking. Each room is fitted with a flat-screen TV with cable channels and a balcony. The bathroom comes with a shower and free toiletries. Some units feature a seating area with a sofa and a kitchenette with a dining area. Golf Club Ibar can be found within 4.5 km from Tzvetelina Palace Hotel. Borovets Ski Resort is set 20 km away.
Pros: Excellent restaurant and lovely room. Very friendly hosts.
Cons: Slight sewer gas smell in bathroom.
Pros: The hotel is situated in the centre of the town, in a basic contemporary style with beautiful alfresco restaurant in the rear. Very kind and helpful owners, ready with recommendations for local attractions. Food was freshly prepared and delicious. Loved the fact that the balcony doors had mosquito nets and we could leave them open through the hot summer nights.
Cons: I would suggest at least some basic coffee and tea facilities in the kitchenette. There is a stovetop but strangely no cups, no utensils, no kettle, no pot...only drinking glasses. It was not a problem for us because it was summer and many of the close by little takeaway coffee and pastry shops were open at 6am.
Pros: The Hotel was fine. Basic but clean and comfortable. Parking was at the rear of the hotel on a public lane way. Both ladies on duty over my stay had absolutely no English, but it was good fun using their English / Bulgarian Language Translate App. Wifi was Free with good reception in the Bedroom. Cable TV with CNN and Euronews. Had Dinner every evening, good quality and very cheap.
Pros: Excellent people. Really nice experience. Clean and warm. We had great breakfast and dinner. Tea and banitsa (cheese pie) was super. Just 15 mins from Borovets and the road is pretty easy, too. Friendly environment. Great value for money also.
Cons: The municipality should pave the way in front of the house. Not that it's a big problem though. It's only 50 metres from the asphalt road.
Pros: Awesome hospitality Lovely and polite owners Very warm place Traditional and very cheap breakfast (5€ per person) Suitable for group of friends or families
Located in Dolna Banya, Veselata Guest House offers rooms with free WiFi, free public parking opposite the house and an on-site restaurant. The functionally furnished rooms feature an en-suite bathroom with a shower. Some rooms come with a TV with cable channels and a balcony. Quietly located, Veselatа Guest House features a spacious garden with an outdoor seating and dining area. A grocery shop can be found within 5 km. The town's sports complex, offering a seasonal swimming pool and a tennis court, is set 100 metres away. Golf Club Ibar can be reached within a 10-minute drive. The Roman Bath can be found within 5 km.
Guest Houses Kedar offers modern accommodation with panoramic mountain views and an outdoor swimming pool. Free parking is available and free internet is accessible in all areas. All units are in Renaissance style and are fitted with air conditioning and cable TV. Guests can unwind in the communal living room, which features a modern fireplace. A kids' area is available and guests can play table tennis on site. Guest Houses Kedar also offers a restaurant in provence style that was renovated by a famous Bulgarian chef. There is also a lush garden with a barbecue, where guests can relax. The property is 21 km away from Borovets. The city of Sofia is reachable within 80 km.
Pros: We had an idyllic rest at Kendra after cycling down from the mountains. The staff were friendly, and the food was excellent. Try the vegetable sach (a humongous plate of roasted vegetables) to share as part of your meal. The toasted bread with egg and cheese for breakfast was great too!!
With a stay at Hotel Vitalis in Kostenets, you'll be 20.5 mi (33 km) from Borovets Ski Resort and 6.3 mi (10.1 km) from Ihtiman City Gallery. Featured amenities include express check-in, express check-out, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cons: the food
Pros: Great location and potential to became great place
Cons: The hotel by itself has great basis but very bad management ( I asume ). The outside pool was all green and dirty, the inside pool was covered with mold. The bathroom was also not the cleanest place you want to see. The tiles were initially brown, but they were all covered with white ( most probably limestone ) Very poor breakfast, there was even no water included! only diluted tea and milk. One morning you have some fruits included and on the next one if you want ANY fruit you need to order it from the meny and pay extra for it!
Pros: The area is great (the view, the clean air) and the pools are pleasant.
Cons: The vegetarian food in the restaurant was of poor quality. The breakfast was especially dreadful. (See photo.)
Pros: The bed was very comfortable. The room is designed professionally.
Cons: The property is not maintained enough for the price. It is very dirty. The pool also was very dirty. The place itself is beautiful but the owner wants to profit money without any investments for maintenance due to normal amortisation of the property.
Pros: The cuisine was very delicious. The staff was polite and hard working especially in the restaurant. Wonderfull coffee.
Cons: Waterpool outside was very dirty.
Pros: Excellent location near the mountain. The outdoor pool is 24/7 which is a bonus, however the hot water stops after midnight. The food in the restaurant was decent.
Cons: The pool gets dirty in the night and there are no guarantees of hot water running if there are no more than 2-3 people in the pool at the same time, especially after 20:00. The lack of a basic fridge or even a mini bar is the rooms is a huge disadvantage. Even if you eat and drink at the restaurant and buy cold drinks from the reception, people tend to always bring some drinks and food with them and here you cannot really do anything to keep them nice and fresh. This is why I do not recommend staying in the hotel during the summer. During our first stay in February the lock of the front door was basically smashed and you could hardly keep the door closed.
Pros: The location of the hotel is great, it has a nice outside pool area.
Cons: The rooms are very outdated, the towels were dirty with stains on them. There was no remote control for the air conditioner and we asked the receptionist for one and she refused to find as one.
Pros: The bed and sheets were heaven
Cons: The room was cold
Pros: The staff at the hotel were very polite and customer friendly and did their best to make our stay pleasant.
Pros: Remote,quiet location,nice pool.
Cons: The room wasn't clean and the breakfast was unsatisfactory.