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The hotel was very comfortable and the staff friendly. It was a great base to explore the surrounding countryside,
Wine cellar recommendation very good and good idea ordering food in lounge before being taken through to the resteraunt . good customer service and relaxed atmosphere .excellent breakfast Breakfast early on sunday 8-9 !! and early checkout 1030
Good breakfast. Pleasant owners and staff. Lovely outlook. Comfortable bar and restaurant. Room was a little small and a few minor maintenance matters required attention.
The double room with four-poster bed was not available, but we were offered another excellent room at a saving of £20
we liked the room and the 4 poster bed. the staff were very friendly.
Very friendly clean and tidy,we would stay again. None
Warm welcome from the owners, excellent accomodation and fantastic food. Would recommmend to friends and family.
Very homely. Adam and Helen were the perfect hosts!
Very clean, organised, polite staff. The rooms are very personalised and almost boutique in style and very spacious. Bar and restaurant well designed with a warm and comfortable feel. There is a free pool etc. However this is not within the hotel grounds. The Hotel has a second lower budget hostel type accomodation next door with a bar/grill called the stables. If you wanted a more informal evening out to eat you might be put off as this tends to fill up with very loud lager louts. This overall lets down the image of the Royal Oak. Having said that once in the Royal oak you forget it exists.
Excellent breakfast and friendliness of staff. Beautiful views from breakfast room None
The situation in the heart of Snowdonia was excellent. The breakfasts were excellent, well organised and friendly. An excellent experience
Fantastic views over Snowdonia from our room. Excellent base for exploring North Wales. Ten minute walk into Betws Y Coed so able to leave car behind in the evening. Excellent breakfast and the owners were really friendly and helpfull. Recommended. Nothing all excellent.
the bedroom was spotless, the bed linen was the softest we have ever felt and the bed was exceptionally comfortable. The breakfast was an absolute treat! The atmosphere felt welcoming and homely. At the same time because the family lived in a separate area the accomodation felt more like a small hotel as guests were free to come and go as we pleased.
Breakfast was good.
This is an ideal 'stoppoing off' accomodation. central for all North Wales. The owners are really friendly and do everything they can for you - even prepare packed lunches. The room was spacious with all basic facilities you need. We would readily go back there next time we stay in Wales.
We were very well looked after during our stay. Would certainly return and recommend to others. No
The views The half hour window for breakfast
The owners were very helpful, the breakfasts were amazing I liked everything
Excellant b & b beautiful accomodation good location everything you could wish for.
The welcome we received, the old world charm, and the food was off the very best! Car park on the small side
Nice friendly hotel. None
Very nice hotel; good, friendly staff, but the best part is the food - amazingly good. Will certainly be staying again.
Character Hotel, top quality restaurant, helpful staff/owners
Lots of old world charm, excellent menu and food, comfortable rooms. Handle on shower control missing, guest in adjoining opened my room with her key!!.. Very poor standard of room security!
The large spar bath and the size of the room. The noise from the main road.
Lots of character. Excellent food and service
I stayed at the ty gwyn a few years ago, but this time I notice a real improvement. The room I stayed was lovely with a new en suite bathroom.I had dinner at the restaurant, the meal was very tasty, well presented, attention to details, and the service was excellent.I will recommend this place to ant personn and advice people to book a table at the restaurant as it does get very busy. Booking at the restaurant is essential .
Quaint and convenient to town and castle Hard Bed
wonderful food,hotel full of charm and history.Loved it ! Parking could be difficult but not a real major issue for us
The Hotel is situated next to a river and the view is wonderful. The staff could not have been more helpful or polite. The room was beautiful and very well set out.
peace and quite
the staff were very helpful and friendly the television reception failed sometimes
The location is magnificent , staff warm and friendly and the food wonderful . The water wasn't hot enough for me as I like hot baths and need hot water for a wet shave and one morning there was only luke warm water coming out of the hot taps , so I had to ask for the water to be heated .
really enjoyed our stay at this hotel. staff were friendly and helpful. food was first class. i would recomend this hotel to anyone. just a shame about the weather
The welcome was friendly, the food excellent, situation next to river excellent, the lounges relaxing and friendly and the service was very good. The room was small although adequate for our one night stay.Unfortunately there was no extraction from the bathroom for steam to escape and the consequence was that the fire alarm for the whole hotel was activated causing distress and embarrassment .I left the suggestion with the hotel manager that they install extraction fans to the bathrooms.
Good food, wecloming staff, good location. Very cold dining room at all times. Shame because it took focus away from food. Needs double glazing, which will halve fuel bills and the amount of jumpers! One lady wore her coat at breakfast!!! Large bathroom, which was nice but unusually small bath. Should have been a larger corner bath with room for glasses of bubbles to make good use of the room and to create atmosphere.
Staff were friendly and helpful. Restaurant food excellent, both for dininng & breakfast. Restaurant service slow at busy times.
Friendly welcome, attentive and helpful staff; excdellent service at reception, bars and meals. Excellent quality tasty and hot food. Beautiful location and well kept grounds. Nothing!
Very good location, great staff, enjoyable food
Average room but the bathroom recently refitted. A tired and worn appearance throughout the building. The staff friendly and helpful. Obvious the owners were cutting corners and trying to maximise profit. The breakfast had 1 rasher, 1 sausage and a tiny pot of beans AND it was not included with the room;the cost was 7.95 per person. Ridiculous price. This hotel has tourist trap written all over it. Find yourself a B&B. Better value & better breakfast!