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Nothing The staff were obviously over stretched and under staffed. Dinner was appalling, we did not get two of the orders we had placed, and it took three attempts before we were told that what we had ordered was not available. We accept that it had been a busy week end however the staff's response was down right rude and in the end we refused to pay for one of the meals.
Finding the hotel was a nightmare, the location information was poor in the extreme. On our second visit on the return journey the towels had a strange smell
Room are too small for 4 persons. Our 2 children had to sleep on matrasses laying on the floor. Kitchen staff stood smoking that's why we went somewhere else to eat.
good hotel for an overnight stopover en-route to Cote d Azure
Restaurant was ok. Rooms were very basic and old.
Cooling in the room The hotel was difficult to find, address information incorrect. The room was reasonable but not great for 2 adults and 3 kids. The building as a whole looks very worn down.
It was a pity we stayed in the annex on the other side of the street.However, the house was compfortable, the rooms were large, good, clean but a bit dated....I understood that the hotel itself has been renovated. Also the lobby is newly done. Food is excellent. Jeune Restaurateur D'Europe.
The owner/chef of the hotel and the staff were very friendly, the rooms were luxurious and well cleaned. Delicious meals in the evening and all in all a very professional restaurant. 5 stars! It's quite out of reach from the speedways (I stayed one night while travelling to southern France via the A6/A7); there's little to nothing to do in the immediate surroundings, and you might want to check with the hotel if they received the reservation from booking.com (which they didn't in my case, but I was offered a slightly better room at the price of my original booking).
The restaurant was very good with local dishes superbly cooked and a good selection of local wines.
There are no places in the restaurant for the hotel guests because the hotel was overbooked!! We had booked breakfast, but there was no seats inside, we were asked whether we would like to cancel the breakfast, but we hold the breakfast and take place in the garden.
Quiet comfortable room, pleasant staff, good food and pichet wine at reasonable prices.
Friendly staff. The hotel is a country house totally immers in the countryside and not so easy to find but the landscape was great and the room was superb. 30 minutes from Cluny
Excelent Excellent restaurant with reasonable price.
We had a lovely, well furnished big room. The hotel is in the heart of the countryside, it was very peaceful with wonderful views The directions/maps were dire - we had to ask for help in order to get there. Breakfast wasn' t too plentiful, and their were flies everywhere in the dining room , to be expected maybe in the countryside. The owners seemed not to be troubled by them, but we found them bothersome whilst eating.
This hotel is OK for a short trip. Very friendly people. Breakfast was a lot and fresh.
5 course dinner for a reasonable price was better than in the Michelin star restaurant next evening. True!! Remote site, for us little difficult to find. Maybe need better instructions
Good value and close to A6 Signs were poor at night to find the entrance to the hotel.
very basic very basic
Lying in the sun outside & relaxing from a long journey
In the several Premier Class hotels in which we stayed the staff were neither very friendly nor helpful. There were no plugs in the wash basins, the bathrooms were awful and small. There were no plates off which to eat breakfast and the choice of foods for breakfast were very limited. Premier class they definitely are not!
Convenient location for stop off. Easy access to motorway. Good internet access. Accidently wiped card key (with mobile phone in pocket). Diffficulty phoning for hep out of hours. Simple note to go to Campanile reception would have helped
Nice receptionist on departure who helped me to sort out problem from night before Automatic check in would not recognise my credit card nor would it take reference number had to pay for another room
It was easily accessible from the motorway The room was a non smoking room but there was a very strong cigarette smell. All our bedding and clothing smelt of cigarette smoke which is not pleasant for non smokers with a small child. Not impressed with the hotel and should have stayed at a Companile or Etap.
Comfortable bed. Restaurant on site Floor was grubby. Shower was like pressure washer because 'rose' missing, although this was eventually rectified. Odd 'set-up' in shower, meaning that shower curtain did not stop water flooding on to floor. (We were in Room No. 1).
Nice, comfortable room, well-decorated, good bathroom, well-situated. Not really
The owner was not there at 14.00. We waited for more than an hour before we could check in. We do have to say Booking was more than helpful and called the owner for us and called us back. Booking service was excellent.
Very friendly & helpful
the situation of the hotel , among vineyards , is quiet and relaxing
private parking, beautifully surrounded by vinyards with view on the grapes ! friendly service, good restaurants around in the village(s) nearby.
Swimming pool, location Not friendly
Everyone was very friendly and it is situated in a beautiful part of France.
As a wheelchair user I need a ground floor bedroom with space to access the bathroom. Everything was perfect - there were lovely views from the room and the hotel owners were extremely helpful and welcoming. Very peaceful and attractive countryside.
We were welcomed bythe Delightful owners and looked after during our stay,ideal for the Beaujolais area.
the location and quietness the welcome was anything but warm- the proprietor was grumpy and proferred some inaccurate comments on the local restaurants- the family should carry on their (noisy) disagreements out of the hearing of the guests- we stayed two nights and the beds were covered but not made up : we had to smooth the sheets before getting into bed- there was no farewell: the money was taken and that was it.
The hotel is quaint. The food was excellent.
Quaint and different but very warm and pleasant staff. Rather unusual
It was very relaxing. Our bathroom had a sewer smell that got worse every day.
The rooms have a lot of caracter. The room was extremely cold - stay not recommendable during winter.
Nothing!!! One room could not be locked at all, and in the same room the bathroom window had to stay open all night because of a missing lock. Bathroom not sufficient. No heating. The other room had a broken glass door. Highly overpriced. Rather poor breakfast.
A well-run small hotel with plenty of character, close to but not in the centre of town. The breakfasts were a little sparce, and we were a little disappointed to be served stale bread on a Monday morning.
Very helpful staff and a magnificent room with a great view in a unique setting.
Olde world and extremely antiquated The food was average
Bed not comfortable
The dining experience out shone the sleeping one. The room was rustic, with flimsy door locking padlock. The rooms are located in what looks like an old stable and the windows are full length, requiring the curtains continually closed whilist in residence. There was no hot water in the morning!!!