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Pleasently supprised by the high standard of this hotel. Staff were very professional but friendly and helpful. Room was excellant and breakfast had a varied choice hot & cold all very good.
great hotel, cosy room and brilliant staff
the rooms were a great size and the bathroom was fabulous. also the onsite night club was great. the room were breakfast was served was small and we had to wait for a table.
The staff were great, the room was comfortable, the leisure centre was good too. Couldn't get a booking for the restaurant, there was a lot of noise on both nights between 3 and 5 am.
Staff were so friendly. The personal touch is most important, in my opinion. Can't answer question re reviews below as haven't seen any and in a huury at mo!
everything was perfect: staff very friendly,easy to park the car, nice and spacious room and bathroom, reasonable price, I wish i could stay one or two nights more to enjoy
the receptionist very helpful,food good we had a very enjoyable stay,grounds beautiful no
I enjoyed my short stay at the hotel and would use it on my next visit to newbridge no
Good sized and well equipped comfortable rooms. Friendly staff, good restaurant (although I only had breakfast there). Plenty of parking, grounds nicely maintained. no
Very basic hotel. Booked a single deluxe. At 3pm room was still not ready so they gave me a different room. However this was not deluxe. Got a room discount rather than waiting any longer. Lovely garden area off bar and restaurant. Overpriced as was staying in quite an old, tired section of the hotel. Noisy corridor. Door did not feel very secure as was staying alone. View over a flat roof....Not so deluxe!
The room was ready and we checked in before the check-in time. I was charged twice on my credit card, which has been a hassle to sort.
Food was wonderful,, both dinner and breakfast, room was great The young women serving breakfast seemed grumpy, it may have been a language thing, but a hello or good morning should be automatic
Nice Staff, simple, clean with good breakfast. Nicer inside the Hotel than you might gauge from the outside
Friendly staff, very helpful. Lovely large very clean rooms. The lounge bar was dusty.
The bar/restaurant were very good, and the staff were very helpful in assisting us with any concerns. Our room, 105, was adjacent to the pub's ladies' room and very close to the smoking terrace. This made it quite noisy, as we were there on a weekend night and the pub stayed open until 1 AM.
I liked everything about the hotel during my stay I had a jeep and horse box and had to take up 5 parking spaces.
Food was very good. We had both bar food and full breakfast! Breakfast was particularly good! No!
Comfort of the room And friendlieness of the staff. No bottled water in room would have been a nice touch.
rooms very spacious, gil on reception fantastic, food good pakng was awkward
Great restaurant Very hard beds
Execllent location, in beautiful surroundings. Very friendly staff, good restaurant and bar. Nothing.
The peace and quiet. All we could hear from our room was the sound of the water from the river. The breakfast was hot and the service was good.
Friendliness of staff.
Friendly and helpful staff. Good food and comfortable surroundings. Large comfortable room with great view from window.
View from room Food Location No lift
The staff are the friendliest, most efficient I have seen anywhere in the world. The hotel was clean, warm, comfortable, in a magical setting and breakfast was excellent. That our trip wasn't longer or for pleasure.
Lovely room/hotel in beautiful location with nice bar downstairs for drink. was very quiet due to time of year, made hotel bit cold and like ghost hotel!
Friendliness of staff / location and the bar! Would highly recommend.
The room was clean & very comfortable, the overall cleanliness of the hotel was good. The food in the evening was good & the breakfast was also very good. The evening meal was served in the bar area & we would have prefered to have had it in the restaurant but the food was good. The radiator in our bathroom did not work & stated in the hotel info guide there were supposed to be numerous television channels, we could only get two. Staff were sparse on the ground & we had to go into the kitchen to find somebody to serve us at breakfast.
All good. No bad points
nicely located too noisy and poor soundproofed
Location, friendly staff, excellent room and facilities. Bar (and excellent restaurant), great breakfast choice. Long established hotel attractively modernised.
the scenerery and the surrounding mountains very poor value
It is the perfect place to stay,beatiful Hoptel built on the river,grounds are very well kept .The scenery is stunning,the hotel staff are very friendly and helpful.Everything about the place was Excellent. Thank you all. Martin No No No.
Location and dining experience both of which were excellent. Also parking was very adequate. Signposting could do with improvement.