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the rooms were a great size and the bathroom was fabulous. also the onsite night club was great. the room were breakfast was served was small and we had to wait for a table.
Staff were so friendly. The personal touch is most important, in my opinion. Can't answer question re reviews below as haven't seen any and in a huury at mo!
great hotel, cosy room and brilliant staff
Pleasently supprised by the high standard of this hotel. Staff were very professional but friendly and helpful. Room was excellant and breakfast had a varied choice hot & cold all very good.
The staff were great, the room was comfortable, the leisure centre was good too. Couldn't get a booking for the restaurant, there was a lot of noise on both nights between 3 and 5 am.
nicely located too noisy and poor soundproofed
the scenerery and the surrounding mountains very poor value
Location and dining experience both of which were excellent. Also parking was very adequate. Signposting could do with improvement.
It is the perfect place to stay,beatiful Hoptel built on the river,grounds are very well kept .The scenery is stunning,the hotel staff are very friendly and helpful.Everything about the place was Excellent. Thank you all. Martin No No No.
Location, friendly staff, excellent room and facilities. Bar (and excellent restaurant), great breakfast choice. Long established hotel attractively modernised.
Food was very good. We had both bar food and full breakfast! Breakfast was particularly good! No!
Food was wonderful,, both dinner and breakfast, room was great The young women serving breakfast seemed grumpy, it may have been a language thing, but a hello or good morning should be automatic
Friendly staff, very helpful. Lovely large very clean rooms. The lounge bar was dusty.
Comfort of the room And friendlieness of the staff. No bottled water in room would have been a nice touch.
The bar/restaurant were very good, and the staff were very helpful in assisting us with any concerns. Our room, 105, was adjacent to the pub's ladies' room and very close to the smoking terrace. This made it quite noisy, as we were there on a weekend night and the pub stayed open until 1 AM.
The room was ready and we checked in before the check-in time. I was charged twice on my credit card, which has been a hassle to sort.
I liked everything about the hotel during my stay I had a jeep and horse box and had to take up 5 parking spaces.
rooms very spacious, gil on reception fantastic, food good pakng was awkward
Great restaurant Very hard beds
Nice Staff, simple, clean with good breakfast. Nicer inside the Hotel than you might gauge from the outside
Very basic hotel. Booked a single deluxe. At 3pm room was still not ready so they gave me a different room. However this was not deluxe. Got a room discount rather than waiting any longer. Lovely garden area off bar and restaurant. Overpriced as was staying in quite an old, tired section of the hotel. Noisy corridor. Door did not feel very secure as was staying alone. View over a flat roof....Not so deluxe!
the receptionist very helpful,food good we had a very enjoyable stay,grounds beautiful no
Good sized and well equipped comfortable rooms. Friendly staff, good restaurant (although I only had breakfast there). Plenty of parking, grounds nicely maintained. no
everything was perfect: staff very friendly,easy to park the car, nice and spacious room and bathroom, reasonable price, I wish i could stay one or two nights more to enjoy
I enjoyed my short stay at the hotel and would use it on my next visit to newbridge no