Relatively new hotel. Nice large open reception and generous sized rooms. Beautiful restaurant and plenty of attentive staff.
Very new, clean, modern, pleasant hotel--suite with 2 bedrooms had nice balcony & view--for four people it was a super deal! Pool was rather small.
Lovely large family room and large bathroom. The connecting room for the kids was perfect! Very new and spacious hotel (open dec 2009). Good bar and good breakfast. The 3 room service that stood in the lobby looked completely out of place and some staff members need more service training and "smile" training
We found our family room very spacious, comfortable and clean and were very happy to have such a lovely room. The swimming pool was wonderful too. We will certainly be coming again.
I found the room spacious and extremely comfortable. The staff, on the whole, were excellent.
Near highway, good parking, spacey room Whirlpool didn't work. Bad (for make up) lighting above mirror in bathroom. Lift entrance wasn't clearly marked/noticeable (ground floor0.)
friendly staff difficult to reach
they told me that the price in your website is not correct.
The cleanliness, location and staff. The access to local transport was fairly good with frequent service
The cleanliness is superb -
The recepcionist was very friendly
central to town having to go to main hotel for breakfast
Friendly staff This was a business trip. Was placed in alternate facility that was difficult to access and it was without WiFi INternet access and no immediate laundry facilities. This hampered my ability to conduct business.
It is very convenient to walk to all downtown ameneties and it is very close to the bus station.
The central location. The facilities available, and the friendly staff. The single room I stayed in was very small even by European standards, and there was limited wardrobe space. The bathroom was tiny as well. There was no clock radio.
The rooms breathed new and for Dutch standards they were also spacious enough - there's even a small living-room space. The decoration was simple (practically 100% ikea) and very pleasant. Fortunately for me this hotel did not have many things that I dislike in typical Dutch hotels such as carpets in the rooms, old blankets, and old wall-paper. The staff was heterogeneous - some very friendly, others not that much. Overall this hotel is a good, positive surprise! The mattresses and pillows were not good. The breakfast service was rather poor. Although poor breakfasts are usual in the Netherlands, this one suffered from disorganized service (few people attending the guests, too dark environment), disposition of food/drinks and labelling not clear.
had grreat time be back same time next yea bar was shut on a sat night
comfortable room very heavy doors of lifts
The hotel staff was friendly and helpful. The room was very comfortable and the hotel breakfast which was included with my stay was delicious.
The guests are European and non-European attending either training or workshop in a friendly atmosphere; and the staff interact well and are helpful to the guests. The hotel also includes very good breakfast. The internet service in the hotel is charging relatively higher fee.
Staff very friendly The room was too small. Lift switcehd off and if I was not able to climb stairs at night I would have experienced a lot of difficulty
Friendly staff. Very helpful when we needed to change arrangements. Good bar on ground floor with friendly staff.
Very good location close to train station and town centre
Convenient, friendly staff, quaint, breakfast very good!
the way I was received. The staff was very helpful That the lift system didn't work in the early morning parking availability
The staff are very friendly and helpful, good selection for breakfast and very clean room, impressed There is a railway line directly behind the annexe hotel I stayed in but it wasnt a problem, I slept undisturbed
Breakfast in beautiful sunroom. There was something for every taste - children enjoyed it. Good service. A bit tricky to find. Hotel did not seem to have allocated parking spaces.
Owner and staff where helpful and welcoming,rooms though small are well appointed though the location was pleasant it was spoilt by the railway at the rearof the dependance The dependance is approximately 600 meters from the Old Dutch hotel,breakfast on w/days was taken in the main hotel but on w/ends was in the dependance.The distance though not far for people with disabilitys was an inconvenience
Very good food and comfortable accomodation.
Very quiet surroundings. The room was rather small. No tea or coffee facilities at your room.
Friendly staff, good food. Location to local events. Very quiet. Smoking within the hotel.
The oustide of the hotel. The pool, garden. Room was durty, the carpet was not vacuum. I stayed 2 nights, and the cleaning of the room was: they made my bed. The TV had no remote control, and when I ask the reception for one, they told me they were aware of the problem but they couldn't solve it.
The large grounds containing lake, woods, tennis courts, etc. Reception welcome could have been a little warmer.
Very good hotel with many facilities. Breakfast delicious and personnal very kind! Nice place to walk or just take rest. Sure, we will come back!
great location, nice swimming pool, good restaurant
Location. Easy access. A litle less smoke (tobacco) would be preferable in the bar-region.
Hotel location is fine. The hotel is located near to highway and several attraction sites We ordered a family room but our room was very small. It was no place to move when sofa was opened. A minibar was dirty and stinking with old mouldy food. A replacement room was not offered and it took more then an hour for hotel staff to clean the minibar. No electrical kettle in the room. This is improper for 4* hotel.
The hotel was ideally located for what we wanted to see in the area. The place was a building site! The email confirmation I received on booking the hotel stated that the works would be finished in July 2010 so we would not be affected. There were wires coming out of the walls, dust, dirt, wires crossing walkways and, with elderly parents with us, we kept reminding them and our children to watch where they were walking. I'm sure it is going to look very nice but the place was a mess for our stay.
The setting was excellent quiet and the grounds were some thing else and the bed very comfortable The breakfast was very eexpensive
The hotel was in a beautiful location, but still convenient to cycle into Arnhem. The staff were friendly and welcoming, and despite having opened 4 days earlier, the operation seemed to run efficiently and very smoothly. The price! We thought it was very expensive.
a fantastic location in the woods,great for walking,very friendly service and very comfortable rooms,love to come back a coffee/thee corner in the room would make everything perfect
Excellent location and perfect company Hotel and restaurant are rather pretentious, the meal and wine served during dinner did not quite live up to the expectations one would have for a restaurant that is recommended in Lekker. "Champagne breakfast" was served without a glass of bubbles, but with scrambled eggs though. Unfortunately, these eggs looked more like freshly blended baby food - same holds for the tasteless apple pie served with the coffee.
Excellent food and location, plus artwork
We liked the location and the interior of the hotel. The staff was very fast and friendly. The hotel room was very cold when we arrived in it so we had to wait for a few hours for it to warm up to get more of a comfortable feeling. We would have preffered to be served the first cup of coffee/ tea at breakfast instead of sorting it all out yourself.
Just 1 night sleep; the bed slept very well and breakfast was great.
Visit World War II sites in the area. They were excellent. Enjoyed food and the Bilderberg and Bilderberg Wolfheze. Nothing. It was excellent.
Very good restaurant
Super location, great landscape, The single rooms are extremely dark (I have seen two of them), due to very small windows there is a need of light on even during the sunny day!!! Furniture and TV sets (14 inches) are from the past decade must be replaced. Very bad insulation so I couldn’t sleep because somebody had shover at 4;50 am I heard every drop of water. Very expensive Internet 10 Euro per hour. For two hours of bicycle rental I paid 6 Euros and I didn’t get any invoice. By the way the procedure to rent a bike was more complicated than a car rental in many places. Two days ago at other hotel in Germany I used bike and it was no bike rental fee no documents to sign. And finally for a medium size glass of local beer called Brand it was necessary to pay 5,50 Euro what is really pretty pricy.
I have stayed there for the past 4 years at the same time and now i have found this web site i will be recommend it to my frends and will be using this web site for all my hols
Quiet pleasant country location and surrounding nature park. The outdoor dining and relaxing areas with possibility of bicycle rental add enjoyment to the stay. Liked everything to a greater or lesser degree.
Private balcony , friendly staff No room service after 2100hrs. Overpriced French restuarant
The surrounding of the hotel The room has no mini-bar, no water cooker and not providing facility for hot drinks (e.g. coffee or tea), while it claims to be a 4 stars hotel.
It was nice and quiet, set in a nice place. For the purpose of this trip it was to far from my daily destination. It wasn't convenient from the train station as we had no other means of transportation other than walking.
The hotel was excellent, as were the staff. The situation, in a quiet wooded area, was very pleasant and restful. The catering, especially breakfast facitities and food quality was very good, although busy. We left an article of clothing in our room and it was returned to us in the UK. What better service? We would use this hotel again. Central heating regulator had been broken and was not 'spotted' by staff.
Excellent surroundings, staff and comfort. Would like to be able to see news programmes eg bbc World or Sky,or at the least cnn in English.
although a late arrival and with no reservation we were accommodated in the hotel restaurant were we experienced excellent cuisine
Very friendly & helpful staff. Clean and pleasant rooms. Open and airy reception and dining area.
Excellent value for money, friendly and efficient staff,excellent food,good location
Service about how to go and come back from Gelredrome(Rieu)//good parking
The tranquility of the location No coffee making facility in rooms No hair-dryer in bathroom
Excellent food great service friendly staff Shower head in bathroom 208 wouldn't stay still!
Lianne, the receptionist, was most helpful with her assistance in translating my placard message into Dutch. The restaurant staff were equally solicitous at breakfast time and whenever I ordered a cup of tea or coffee. And when I forgot to pay for my tea once, they did not chase me for it, even though I didn´t remember to pay till about six hours later.
Very nice and helpful hotel staff, close to highway, but quiet and with directly enter beautiful forest.
Romm 7..the balcony and the view. Breakfast was very fresh, and excellent
It is a fabulous, totally charming place. While just around corner from train station it is in a very pleasant quiet locale. Nothing.
A quite charming period hotel with very comfortable rooms and handily placed for the city centre
Excellent breakfast, nice decor, good view and enjoyable. Bedding too much for late summer.
Balcony was nice; bed very comfortable; breakfast nice; staff accomadating staying up until 10pm for my late arrival. There was no floor service at breakfast which would've been very welcome, especially at the price of €125+ per night!
the excellent service and friendlyness of staff. The beautiful buildig and rooms, the very nice breakfast. no
The staff was very friendly, the room was beautifull, and it was a fantastic visit.
the hotel is beautiful, it is near a wonderful walking park it is a bit noisy, near the bus line and women who serve the breakfast are very grumpy
Very friendly service and attention by the hotel staff. Good loungemusic inlcuding the candles. Room having a very nice balcony. no place the store the bicycles safely but I had a full prooof chain in my luggage. Just something to be prepared for.
This is a lovely idyllic hotel set in a forested area. Although we didn't eat in the 1 star restaurant on site, the hotel food was of equal value. The breakfast is superb. We were delighted by everything.
Very good service and exceptionally good breakfast bar.
Everything was very good! the room, the facilities, the swimming pool great for kids! and the restaurant from the hotel really nice. none
Clean comfortable room in a quiet setting. Breakfast buffet was nice. We had a room in front with slider out to small deck that was very nice.
I was there before, everything was OK. No
The breakfast was excellent, and the staff was very helpful and friendly. We could hear noise from the hallway which was a problem when trying to sleep.
Good qulaity of food
Helpfulness of staff. Modern surroundings. Fantastic breakfast. Good value for money
It was by far the best hotel we have stayed in. The staff were all lovely and all spoke English in varying degrees. The location was lovely, very peaceful. Ideal for a very relaxed stay. It was quiet while we were there and we were the only ones using the pool. Like our own private pool. Rooms very comfortable.. Lovely comfy bed. Good selection at breakfast.. Need I go on? The only thing I would say is, it is out of Arnhem and if you want to explore in town, you need transport or a taxi.
Very pretty, wooded area. Close (by car) to the Kroller-Muller museum. They must have been short staffed that morning as they could not keep up with the breakfast guests.
The staff was spectacular! Our suite, #21, was beautifully decorated and very comfortable even though it was literally a loft (bed and TV above bathroom, sitting area, and 'balcony.' The restaurants in the immediate area were excellent and stay open late. When checking in, be absolutely sure to go and see your room in person before you take your luggage up. This is a boutique hotel; every room is completely different. One of our party had trouble sleeping due to QR code wallpaper. Another room had bugs.
The friendliness of the staff. Excellent food and very comfortable rooms.Breakfast very good value for money. Good location.
The views from our room and the comfort of the room. Room service for coffee, a little slow.
Needs better lighting in room, especially a reading light
Nice view of the river
The Rijnview from the room was beautiful.
Situated within walking distance of town centre Room smelt damp and fixtures were broken
Great views over the Rhine. Good breakfast - although not included in the price. Rooms were very clean and modern Two separate beds joined to form a double bed. Prefer a double bed. Hotel is a 10 min walk into the centre of town
The river view A good walk from the town though there were bus stops close by.
Location on the river Rhine. Double bed was actually 2 single beds pushed together.
The beautiful view A terrible noise from the terrasse until 00.30, impossible to sleep. The hotel must turn down the ligt at 23.00 to give peace to sleep.For that reason we will never stay there again!!!
In general the rooms were comfortable, staff friendly, wi-fi connection was good 1. The scrolled eggs for breakfast were the worst eggs I eve had - too hard and dry, 2. there were no comb at the reception, 3. there were no minibar, 4. the bed - instead of 1 big matrass on the bed there were 2 small ones (I hate it) - when I asked to change the room for the room with big bed (without overpaying)- they refused, just offered almost twice more expensive room.
Location was convenient to national park. Parking available. Pet friendly. Food in restaurant was good, but dinner menu is pricy. Confusing and not very clear on how to find rooms; elevator opens into a conference area. A hotel map near the main elevator would be useful or a sign pointing the direction towards rooms. Billed twice for one room for one night. Hotel was unresponsive in resolving billing error which they acknowledged at checkout. Based upon difficulty and frustration in resolving their billing error, recommend anyone visiting this hotel pay in cash. If a light sleeper, bring earplugs; conversations/noise from hallway is easily heard in rooms.
The room was very nice, clean, and big. I really enjoyed the breakfast buffet. The facilities were very nice.
Very nice and comfortable facility
Very nice hotel and location
the room looked clean, however, the rubbish from the previous user was shoved under the bed! the food in the resturant was horrible.
Good quiet location, good breakfast
firendly personel, good service, access to hotel was excellent, food was good but as always could be improved
peace and quite, good setting hire of bicycles a little expensive
Friendliness of staff especially when organising a minicoach to take our group into Arnhem for the evening. I thought the beds were a little uncomfortable
the reception was friendly and good organised,the room was nice, the breakfast very good, price OK We are very satisfied also about thesite of booking.com
The location, and the facilities available to enjoy the location. Nothing
very nice surrounding we came in the dark and it was not easy to find it.
quiet location in the forest.nice swimming pool
A lovely relaxing stay in beautiful surroundings. Nice walks and very close to Oosterbeek.
Access to 2nd war sites
The food wasn't too good (almost cold upon arrival) and too expensive
This is a perfect place to have a relaxing weekend. Good location in the forest; good facilities (small swimming pool and sauna) and large selection in the breakfast buffet.
A really good hotel in a nice quiet location amongst woodlands, very large and comfortable bedroom
Location is very good, people who run this hotel are great!
The owners and their family were extremely helpful and friendly. The room was bright, clean and a good size. It has a beautiful garden and the surrounding countryside is good for hiking and biking. Mattress on the bed was too soft for me. There was no tourist information in English but this was true of the whole region not the motel.
The staff was really nice and we felt welcome. The breakfast was a little poor.
Welcome by the owner of the hotel Privacy of the room
A small hotel with a familiar atmosphere and good service No - only that we from the information at the internet have had a expectation that there was a restuaration in the hotel - but not a large problem because of restaurants in the neighbourhood.
Personnell was very helpful and friendly
nice staff, big and clean room, free parking wi-fi is not working
VERY friendly people!! Nothing
Not a thing Had to wait until 17-30 to get my room due to over booking.
very nice breakfast buffet bed too soft, too hot to be may
The staff were excellent It was too short!
Location was perfect Second time in Haarhuis and second time when our windows were extremely wet. Aircondition was on all night but didn´t help. Makes air in the room bad
The location was convenient to the station and inner city. The restaurant offered good meals at resonable prices and the breakfast buffet was well presented and offered a good variety. Service was friendly and efficient. I missed a small fridge in the room as well as a tea tray and kettle.
Accurate staff at reception. Excellent breakfast. Good bed.
The service was great and the hotel staff really paid attention to the details. The taxi arrangement was slower than I expected but was manageable.
Excellent staff - very helpful and friendly
convenince in distance to the station it was dated , the walls were dirty
Central location near railway station. Staff polite. Good buffet breakfast - wide variety and good quality. Hotel in shabby condition. Compares unvafourably with other 4* hotels. No better than 3 stars at best. Single rooms very small. Like stying in student hostel. First room strong smell of smoke despite being non-smoking. Second room acceptable for smoke smell. Same small size. Very small single bed which dipped in middle and very soft. Fabric of hotel showed signs of overdue refurbishment. Stains on walls, missing pictures with hooks still on walls, numerous tears in wallpaper and bashes and scrapes on walls and door frames.
Close location to local town Undergoing refurbishment. Generally the hotel looked 'very tired'. Hotel lift was ancient,
I came to The Netherlands to visit family. The day I arrived my sister-in-law and I spent many hours in your lounge. We ate lunch, had tea had drinks and snacks. Later my other sister-in-law joined us and then my son, daughter-in-law and granddaughter. It was very relaxing. It would have been easier if my room had been closer to my son's.
Standard 3 star hotel in nice location. Kind staff. no
The hotel is excellently situated for visiting the Oosterbeek battlefield areas of September 1944 (The Airborne Museum 'Hartenstein' is only a 10 - 15 minutes walk away). Although the Arnhem bridge is considerably further from the hotel bicycles and taxis are readily available from the hotel reception. Throughout our stay the staff could not be more polite and helpful. The rooms we very clean and of a good size (no tea/coffee facilities!) and I can recommend the buffet style breakfast, a real 'challenge' for those with big appetites!! I would definitely stay there again and would recommend the hotel to anyone thinking of visiting this historic area of Holland.
This was our third visit to this hotel, and we enjoyed it as much as ever. Enormous, comfortable bed, very welcoming and helpful staff and a super breakfast. The lounge areas are particularly inviting, well used and with a good evening atmosphere, where you can buy affordable food on the lounge menu if you want to avoid the higher priced restaurant. Perfectly located hotel for Oosterbeek and Arnhem, with a bus stop right outside. We hired bikes also, for 12 euros a day. We will definitely come again. There was a problem with the hot water one morning, but every guest was given complimentary bottles of wine and sparkling water as an apology. The water in the pool wasn't warm enough for us.
It is well-equipped, in a lovely part of the country, ideal location for exploring the countryside. Convenient for me to visit friends locally. Staff attentive and efficient. None
situation, peaceful, excellent breakfast
Good value for money; feels like premium hotel for average price
Excellent. Very nice hotel. Worth the stay.
reception staff were very helpful as were the restaurant staff. The setting in which the local is situate is very nice. food in restaurants was expensive
It is very close to the train station. We do not care for what we call, rubberized matress pads. They are very hot to sleep on. We are not smokers, but we could smell smoke coming into the room from other rooms.
Location near the train station Shabby room, poor ventilation, slowest lift in the world
stylish, good breakfast, casual and very central a little bit noisy as it was near the station & bus depot
staff and breakfast the hotel is noisy
The atmosphere was very nice. Nice staff. The internet is wireless and for free, but the signal is difficult to get in the room. You have to go to the bar. This is for business purposes a little difficult.
Very friendly and helpful staff, would definitely stay again.
Nice, clean room, good bed. Free internet.
Very friendly welcome and helpful staff. Room was excellent size compared to others in Europe (for price); lovely breakfast room; very well located right opposite bus and train station (and easy to find); nice little extra - complimentary souvenir bottle of wine
Location is convenient. Easily accessible to the shopping areas and food outlets. Internet access is good for business travellers. The curtains for the toilet should be black out type. Light coming in through the toilet door to the room disturb ing sleep. The escape route for the Hotel is not well designed; need to put a fire extinguisher at each floor landing area for fire fighting purpose.
Very convenient to central train and bus station. Helpful friendly staff. Accomating for early breakfast. Room size good Cleanliness adequate but not exceptional for the room. Rooms facing station area are noisy at night as would be expected.
Service was absolutely forst-class. Restaurant was amazing - breakfast roo/bar is very nice with a lot of Dutch ambiance
Its excellent restaurant with intelligent wine list and very good served breakfast (wonderful, no buffet) in the centre of a town with good shops. The noise from the kitchen's extractor fans, I imagine a room at the front would have avoided this. For one night this was ok, for a longer stay it might have been problematic.
design of the room/bathroom shower - the water did not flow off, one simply ended up standing in water when taking a shower (yuk)
perfect location, attentive staff, wonderful breakfasts, beautiful hotel
Nice and friendly staff, comfortable and spacious rooms, a relaxed atmosphere. Great place to withdraw after a hectic traveling work day. None
The hotel was very nice, and the staff was very helpful.
The location was excellent for the "city" of Wageningen; there was an espresso machine in the room; the room was huge. For my taste it has the best croissants outside of France. My colleague and I had both rooms on floor 1 and 2 at the far end of the hotel floor, for "good" reasons: a constant rumbling and humming noise from the exhaust system, this was annoying, not easy to find sleep, the statement of the front desk that "this will stop in an hour" was a lie, it never stopped. Next, the bathroom has no heating: I got cold feet while in the warm shower. The free spring water provided in a bottle is a fake. The fact that it was filled to maximum, but the cap was already opened before I touched it, indicates a possible cheap refill with tab water (seems to be a standard procedure in many hotels). The rooms are huge and empty, hence not very cosy, overall a cold design. Question of personal preference, however.
Nice rooms and coffee machine