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The staff were extreamly curtious and helpful. Check-in was effifient. The room was clean, spacious and comfortable. The restaurent was good with a friendly atmosphere and the food was excellent Nothing
Very friendly and forthcoming staff (it is a family run business and you feel it), very clean, big and comfortable room and a spacious bathroom, excellent breakfast and a very good restaurant which is worth visiting even if you do not stay in the hotel. They also have their own sauna, small, but very good. The hotel is near a rather busy road and you can hear it.
Nice breakfast included. Attached restaurant. Hotel is clean and kept up very well. Located in a nice area. No ice available, A vending machince for cigarettes only no water or softdrink vending machine. No coffee available until 7:00 am breakfast. No airconditioning. Lots of traffic noise during daytime.
Located on outskirts of Dorsten. Staff friendly & helpful. Clean. Good breakfast but bad bed and worse pillow! Only one very flat uncomfortable pillow per person and bed was very hard
The staff is awesome! Always friendly, polite and helpful. The rooms are modern, big and well equipped. Breakfast is great. Fast moving traffic in front of the parking lot exit. The high brush makes it a little tricky at times to get out.
The staff was very kindly and the meals at the hotel were excelent. no
We where well taken care of. The staff was very much helpful with our requests for help and guidence. There was big, bright and clean rooms. The restuante in connections to the hotel was of verry good quality. If we need to travel to Dorsten another time we will use Hotel Albert.
Easy to find - close to Movie Park Germany The fourth bed at the family room was insuficient
Clean, staff very friendly and the diner was excellent. Best meal that I've had in a while. None
Settings are great. Lack of English language reading materials and signs. No free Wifi.
It was clean and tidy and in a good location. I was given a smoking room and it really smelt terrible. I asked to be moved but they were fully booked. Did not sleep very well due to being in a smoking room and a room overlooking the main road which was busy. Be aware when booking that they allow smoking in this hotel and it really does smell like a stale ashtray
Clean,peaceful,fair price. The room was triple but there were only 2 proper beds and one retractable armchair not so comfortable for sleeping.
Location it was a little out of the town of Dorsten
Very clean, friendly staff.
Very helpful staff
Large room and friendly staff Restaurant not open mid-week
Very nice well laid out clean and comfortable room No lift made it slightly difficult carrying heavy cases upstairs but not a massive problem
Breakfast not up to the standard in similar hotels in Germany.
Enjoyed the comfort and coziness of the hotel. The owner Guiseppe was friendly and accomodating. The breakfast was fresh and good for the low price of only 6euros each and served in the quaint dining area. We are a family of four and everything worked out great....would stay again and recommend to future patrons as well.
Having to pay for internet connection. The breakfast was overpriced.
Staff were super friendly and breakfast buffet was great. The room was nice and comfortable as well.
The location and invironment around the Hotel Service in Restaurant can be improved. We waited a very long time to get our Salad, afterwards our Main Coerce and finally to be allowed to pay.
The Breakfast. The decorations.
location was great for us. the staff was very nice and friendly. parking not adequate. we also would have liked a hotwater kettle in the room to make tea. quite common all over the world.
The $$$ was right. 4 stars Not good enough signage outside. Marquis not lit.
A nice hotel with a cruise theme, was pleasant to stay at. Although I didn't have breakfast I stayed with some friends who had and the buffet was really grand. The bed mattress was far too soft and the blanket was a tad too short. No minibar in the room. Waited about half an hour for a waitress to take my order at the bar when I arrived, and there were only 5 other customers.
Good location, good sound-proofing, excellent breakfast buffet, good value for money
Nicely located at the edge of a little park. Great breakfast. Hard beds (good thing). Ideal for a few days visit to Moviepark Germany. Only one farely thin blanket on the beds, but they brought an extra blanket when asked.
Good access from highway, parking, good breakfast,
The kindness of staff
The breakfast, nice and polite staff. Nice beds, marble bathroom. The temperature, too hot in the room. Tobaccosmoke got inside the room via the ventilationsystem and via the open door to the balcony, because other guests were smoking just outside.
Price was very fair. Seems to be well located for local attractions. Decoration was tired. Wanted to stay a 2nd night, but price had doubled because of trade fair.
Very good restaurant - and breakfast buffet
No special remark. Our stay over for one night was without a problem. Restaurant menu may have some ' normal ' items for younger kids. The food was never the less excelent.
The only comment I have about the Hotal is the rooms was very hot and you had not way of cooling the room down
convenience very very noisy. We have stayed there before but the noise was unbearable this time inside the hotel and from the trains and motorway
close to nearest cities; nice lobby; worse than other hotels of the same network poor reception service and help; old and not to clean common spaces and rooms; inaccessible sauna hours
Good value for money, in a quiet area of Recklinghausen, in between some sport clubs. Okay for 1 or 2 nights if you have to be in the area. I would not recommend for longer stays or holidays. Good free parking facilities. Surroundings not very attractive, limited in-house facilities.
Nice castle style hotel. The breakfast buffet is good at staff was very polite. Fresh eggs are made when ordered. Noise from people in other rooms, no sound proof doors/walls. Dirty carpet in the room A hotel of this type should have spa/fitness/pool, but these features are missing.
lovely setting and beautiful hotel. We were placed in the rooms in the old stable block, bit of a maze to get there but once you did room was excelent. Breakfast was good an eat in the restaurant (which is not the largest). All staff were excelent and most speak good english. The only down side toi the hotel is the golf club attached which does mean the the car park which is not very big does get full, we managed to bag the last parking spot on all 3 times we returned to the hotel. Plus the chuirch in the town does ring every 15 mins and on the hour lets you know the time.However i would have to admit that you dont always here it
The staff were friendly & acommodating @ all times. The surroundings were beautiful ,the golf facilities were very good,unfortunately we did not take our clubs as it was hard to obtain a tee time prior to travelling. The room were huge & the bed luxurious. The breakfast service was a little slow but we were last to breakfast most days.
Castle and atmosphere Wait staff could have been more friendly
Staff were extremely efficient & friendly Fod & drink excellent The church bells on a Sunda morning start at 6am & continue on the hour,make sure you have plenty of Weissbeer the night before!
Very lovely setting, couldn't fault the hotel, very good value.
i liked everything about the hotel!!!
Large sized room Internet WIFI connection is too expensive!
This Residenz Hotel is a combination of a retirement home and hotel which gives it a strange atmosphere. Breakfast and dinner were very nice.
Very friendly staff, good wellness ctr, big well designed rooms, easy to find, overall very happy with my stay.
Facilities were good. Rooms were spaceous. Spa, swimming pool and sauna were well managed and very clean. Breakfast menu was comprehensive with a lot of choice and good quality food. Mixed quality of staff. Poor wardrobe space in the rooms. Slow lifts.
very nice and helpfull staff. Nice to wake up with the 'old fashioned' sound churchbells that rang from various towers in the village,
Nice location - right in the center of the city, well-manured staff. I really enjoyed my staying there.
very friendly staff very nice,clean room
Very friendly and helpful staff. Fantastic location close to all shops and places of interest in Recklinghausen. Restaraunt was managed seperate from the hotel, and we were not able to charge the evening meal to our room account.
This is the best Best Western I have been to, beautiful building, nice room with big bathroom, very close to city centre. Full parking space in front of the hotel.
the large room they provided me for three people
breakfast, styl, location not free internet very bad, not kettle in the room,
The friendly people which are workin there
very clean and comfortable room which was of a good size. 4 minutes walk from the railway station yet in an area which is decent and quiet. The room and bath were nice and although simple not basic. Good value hotel. none.
in de center of city.
The staff were really lovely - very kind when we had to check out late because my partner was ill. The breakfast was great. The bed was really comfortable and the room was very clean. Only something small - would have loved to have tea/coffee making facilities in the room!
This hotel location is very suitable for travellers - the center of the city, near large shops, stores and restorants. The rooms are very noisy - there is the bad soundisolation.
The evaluation for the hotel in consideration for the fare is good. If I want more convenience, I should pay more.
Good location in the city centre, close to railway station, public transport, shops, restaurants etc. Parking directly in front of the hotel. Staff was kind and helpful. I had requested a room at the front side, but was given a room at the rear side of the hotel. Changing over was no problem, however (it was extremely quiet over the weekend I was there). Hotel surroundings have gone down quite a bit over the past few years, with many shops closed or for rent.
A city hotel offering value for money to the business man.
Beautiful location in the "middle of nowhere" but central to all the cities around Particular for uk customers: the advertised swimming pool and sauna are all "fkk" - naked, so forget to swim with your swimming pants on.
everything was amazing. great quality prize. we will come back for sure ! naked in the swimmingpool
Restfull rooms , good breakfast
Very friendly staff. Large room. A lot of character with wooden floor. Quality buffet breakfast with good selection. Quiet place with nice facilities (large swimming pool). Wooden floor can be a bit noisy, but that's part of its charm.
Very nice hotel
Room was excellent, food was good. Actual room price differed from price quoted on reservation.
old design, location, spacious room poor internet access, very old fitness, spa and swimming pool is for FKK, at last 4 flies in my room everyday, to expensive for that quality
smiling face and service
Room very pleasant. Schermbeck is a lovely little place and the Hotel is in a nice setting and veryconvenient for the town centre. no English menus. no tea/coffee facilities in room.
They say there is free wirless internet access in the rooms but it is not true. Business travellers cannot accept a such a lie.
The hotel is clean and the staff is very friendly. Breakfast is good. Nearby Movie Park Germany. Good value for money, the hotel is situated near a busy street. Thick windows prevent the noise to come into the room
Friendliness, cleanliness, and good breakfast
the rooms were really nice the hotel is right off the main rode and the traffic is very loud all night and it was really hot but thats europe for you no air conditioning
Soo clean and confortable room. Nice personal. I will repeat it next time in town.
The rooms were spotlessly clean and warm. A good breakfast selection and breakfast available from very early to late morning in a pleasant room. Poor lighting in the room, a twilight zone. No tea/coffee/drink facilities available in the room or the hotel generally outside breakfast hours. One of the rooms we were initially given smelt strongly of smoke and smoke smell was noticeable in corridors throughout our stay. Bathrooms were clean, but supplies were very sparce : no soap/shampoo/gel (only poorly maintained soap dispensors), towels old and hard, toilet paper supply not replenished, water pressure very poor. Not the time of year to use it, but where was the garden/terrace ?? And purely a matter of personal taste, but colour scheme in the room was rather garish (hard, glossy orange woodchip paper) !
Clean and neat, small kitchenette in apartment(family room) a bonus.