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The room was nice and clean Although there seemed to be plenty of free rooms, we first got a room that looked out on a dirty place and some rocks and where there was a constant noise of a machine. Only after complaining we got a better room.
The hotel is gorgeous and is in a perfect location in the mountains of Tuscany. The nearby city of Barga is fascinating to explore, as are all the small villages dotted around the hills. And there's plenty to see and do at Il Ciocco itself. All in all, an ideal holiday spot. The hotel doesn't have an iron for the use of the guests, and for the price of having a garment ironed, I could have bought new clothing. I'll bring my own iron next time I visit.
The location was fantastic The rooms need to be updated and the bar and restaurant are poor.
it was a little to old
We had a good week in July / August 2010, the hotel is about an hour from Pisa. The hotel is up a steep drive about a mile long but has splendid views.
Location There was no conditioner in my room, just bad ventilation. Sum funiture is broken.
A nice hotel as well for business events as for holidays. We got a special price for the weekend and what we got for was great. A big room, nice and big bathroom. The furniture in the room is a bit old-fashioned but in a good condition. The breakfast was outstanding. They offer loads of sparetime activities!!
sunbathed, dined, enjoyed the spectacular views. kids club spoiled the ambience of dinner on the terrace. The pplants along the connecting walkway were very dusty: it looked dirty and neglected.
The views are stunning. The receptionists (except one) were excellent and very courteous. One could hardly communicate with us.In the main, staff were very friendly. Lacks human warmth ! The 'atmosphere' was 'cold' and somewhat empty.The distance from local amenities was too far away. One needed a hire car or taxi. The taxi was no less than 20 euros one way. Taxis in general you should avoid. Pool area off limits.
Location is excellent Spa is very nice
friendly service, great location, beautiful house with swimming pool
Beautiful location, lovely house, amazing views, great pool, staff/owner very pleasant and helpful when hire car broke down , and at breakfast. Coffee fantastic Would like tea/coffee making facilities, bed side lights.
Beautiful scenery, comfortable room, very friendly, very good breakfast, lovely swimming pool in nice grounds
The views were good and the room was comfortable. It was not really suitable for a weeks stay. It was not really suitable as a touring base. The pool looked good but was unheated and too cold for a swim in September.
My husband and I stayed here and found it to be a very pleasant place and well maintained. We were here in October, so we did not use the swimming pool, but that would have been nice in the summer. It had a beautiful view of the marble mountains. Breakfast was the best we have had so far. We had no complaints about our stay, everything was as expected.
The house is great, the room was great also! The breakfast was very good. You must have a car if your staying here. There are a lot of places with plenty to see within driving distance, but not so much if you are by foot.
Very attractive, refurbished villa in a quiet and very beautiful location. Nothing.
The owner was very friendly, the views wonderful and it was lovely and quiet. It may have been a problem if we could not scrape some Italian, though
Great location; views; beautiful building and grounds; pool.
Drove to Pellegrino in the mountains and went for a short mountain walk. Ate in a local restaurant in the nearest village, and it was very nice.
Good sized room, nice view, good bathroom Nothing. Could have better furnishings in the future
Quiet, cool and easy to park Room not cleaned as well as it might be.
Very professional and efficient staff who were happy to help with any problems or needs. Excellent room with very comfortable beds. We asked to extend our three night stay by a further night and it was done without any problem. Also enquired about using wifi in the room and again this request was done quickly and immediately. Breakfast was quite good, but the possibility of bread rolls could be considered.
it was a bit noicy from the street.
Price was excellant for the hotel which was a very good 3 star. We were offered a different room on the park side which was quieter but we declined the extra 20euros...it really was not noisy - you can hear the runnign river but it's water not roads so it's not distracting
Swimming pool The hotel is only part renovated. Minimum staff: 3 young people do all the work.
Hotel room and bathroom very clean and spacious. The staff were very plesant. We would stay at the hotel again, it was excellent value for money
pool and pool furniture were excellent.
Good position in town centre. Nice gardens with swimming pool (although out of season) Building grandeur. Staff very helpful despite late arrival. Enjoyed buffet breakfast.
We liked the room with the balcony and the view over the garden, and the enviroments. For the season (october) the room was too cold. There wasn't any heating.
service was ok staf knows only italian
Location: mountain, in nice small town, near Luca. Free parking. Nice view.
The only advantage of staying in this hotel was the pool. The room was not clean, i kept finding long black hairs from the previous occupier. The room was noisy and the breakfast was poor. One morning they just put us out one pastry each on our table so we could not eat more than one. At night I returned to find the hotel in darkness, I has to find my way to the reception to find my key. I would not recommend this hotel.
Not much. The staff was not very wellcoming. The door to our room made an awful sound when opened. When made aware of this we were met with a shrug.
Nice staff, very indulging of Americans and willing to be flexible to help out. Great rooms--only wish I had time for the spa! Bagni di Luca is a tiny town. There is only one taxi, so if you take the train make sure you have prior arrangements to be picked up.
It was very Italian and individual, rather like being invited to someones home. We ate there in the evenings and the food was excellent, tasting as though it was cooked by an Italian grandmother. Most other guests were Italian, all ages . They have a spa pool which all guests can use which was most therapeutic. No
A beautifully maintained hotel with lovely gardens and a glorious swiming pool. A quiet and comfortable bedroom, well appointed and with a brilliant view of the mountains. The staff were very friendly and helpful. Evening meals were of a high quality and reasonably priced. Easy to find by car and plenty of parking space. Glorious countryside. We will certainly stay here again. The choice at breakfast was a little limited and staff were a bit slow to top things up as they ran out. There was a mini bar in the bedroom but it was empty These were minor issues which in no way made our stay any the less enjoyable.
the water in the shower was not hot. the restaurant was closed on tuesday. it was not signposted at the junction 100m away and due to a fault on google earth for the position of the hotel we were lost for a while.
This is a clean/modern hotel with good pool facilities. Although this is situated in a fairly urban area it is very residential. Good for touring the Garfagnana area with close links to road networks. The food was also of a good standard with friendly staff. None
Good restaurant and welcome; most staff excellent. Our room was on the north side, and in mid September was very cold and dark, with no sunshine or warmth from ourside. The management declined to put on heating. Breakfast was rather boring.
Good food , nice gardens and pool, food at dinner was excellent reasonable wine list I did not like your price ,the hotel rate was only euro 85 In future I will book hotels directly I arrived aday early and spent atotal of 3 days there.
The hotel was smart and comfortable. The staff were good. Breakfast was reasonable. (I did not have chance to have dinner or use the pool). I would stay again. I guess the cost seemed more because it was for one person only. The car park was awkward and full sometimes.
The pool is superb, the staff are helpful and the scenery nearby is stunning The breakfast was very disappointing
Excellent hotel,good value for money.Bar very poorly stocked. Credit card machine not working and they did not accept travellers cheques.
The location, the restaurant As a lot of hotels in Italy, the noise insulation is pretty bad