Room was fantastic. Hotel decor was very special. The hotel was very central. Amongst plenty of shops and restaurants.
Great location, close to restaurants and bars and in the historic part of Castres. V spacious room and bathroom. Quirky hotel! Whilst decor quirky it had seen better days. Room v dark but comfortable. Need to be aware that staff speak no english but with our limited skills we got by and friendliness compensated.
Convenient for town centre Layout of bathroom wrong. Toilet squeezed between radiator and wash basin with large empty space elsewhere
everybody was very kind and helpful
It is a wonderfully eccentric old place and fun to stay at. It must be a nightmare to keep clean with all the "stuff" scattered about. (Get someone to dust under the beds more often!) Very pleasant helpful staff. I would like to stay on a Fri or Sat night to see if it livens up a bit. You do not stay here for the view from the bedroom!
beautiful hotel, very large room and beautiful bathroom. the hotel is situatet in the centre of Castres, but quiet.
Hotel was fabulous and we absolutely loved it. The room was huge and beautifully decorated. The reception area looks like a film set. All good
Very good located, nice decorated and spacious room. We could park our motor gratis in a secured space. Good value for money. The breakfast should have a bit more variation.
Great location; great value; helpful staff.
Staff were very helpful and friendly. Hotel was well located and was very quirky, far better than staying in a hotel chain.
The uniqueness of the hotel - very interesting!! A hotel bar was advertised and looked a lovely venue but there was no member of staff available to open it on request. 'Superior' (as in description of room given) was not a description I would use!!
Staff were very helpful, location great.
Hotel was very comfortable and relaxed. Both the staff and location are excellent
comfortable and convenience of in hotel dining poor location and not aware that it was in an industrial estate outside Castres.Hotel restaurant closed Friday to Monday
facilities like TV channels, kettle, heating system. staff and price. position good for shopping position: by the main road.
Nothing, except that it was a place to sleep It is a cheap and nasty hotel, located in an industrial estate. It has no attractions for anyone other than a business traveller of a very tight budget. Its website and other promotional material gave no impression of how far it is from any amenities/attractions. Thoroughly disappointing experience, even at the value price.
nice room, good value for money
Staff responsiveness No
A little difficult to find, they need a sign on both sides of the road.
Hotel is easy to find, has a very nice pool and a reasonable restaurant, which is handy because the town centre is too far to walk just for a meal and the along main road is not a particularly pleasant walk.
friendly staff restaurant was very slow, was seated at table and left for 30 minutes without offer of a drink or being given menus. after complaint food was served quickly but was not hot enough. there did not appear to be any supervision, waiters busy but unfocussed.
Superior hotel for a quick overnight stay, big room, very friendly staff, excellent breakfast and even a swimming pool. A little more pricey than some chain hotels but good value for money if you want to ensure a good night's sleep. My only negative points are a) there was 1 tiny bar of soap and an impossible to open shower gel which was disappointing given all the other good points and b) the shower did not have an adjustable level/head direction, so pretty annoying when I wanted to wash my hair. These two points would cost peanuts to fix and then the hotel would be faultless.
Visited many of the surrounding villages, also two trips into Carcassonne to visit the old town and the town of Carcassonne. Also visited the coast. Very enjoyable. Our room had a separate toilet, which we considered to be very cramped and would be very uncomfortable for a large person.
it was calm with helpful staff. the covered swimming pool ensured that the water was clean and warm. wasn't clear which rooms come with a terrace or balcony so had to pay a suppliment on arrival. in the ad it just said 'many rooms with terrace or balcony'.
Staff very friendly and helpful. Comfortable beds. A little out of town.
Room was ok; restaurant was good fo the food (stunning entreés) also if a little bit expensive Nothing relevan
Quiet, comfortable and friendly staff You could turn the heating down a bit.
the pool and the easy access to the old town
air con didnt work, no tea and coffee facility in room no glasses no full length mirror
The owner and staff were most helful and made our stay very relaxing and enjoyable. The food was very good. The hotel was also convenient for Carcassonne airport.
The host was very kind and very helpful with information about places to eat other than at the hotel itself. The room was very large and very comfortable. There was no wifi in the room. If the hotel restaurant is fully booked, there is no other source of food in the town of Burlats. The nearest is about 10 minutes away by car.
It's charming ,comfortable,well furnished, friendly and helpful.Situated in an interesting village in a river valley.We would go there again but without our dog . Unfortunately for us there was no lift. The restaurant is on the first floor but was fully booked so we were unable to try it ,
convenient location, quiet setting, good value
Very beautiful building with an amazing salon, set in a very quiet nice village. The restaurant was fully booked on the evening we arrived and there is no other restaurant nearby, we had to drive to the next village to eat.
Reception staff were most accomodating. Rooms were spacous and modern. Comfortable beds and good food at dinner time. Breakfast was only adequate. We had to wait for provisions to be re stocked and there was insufficient attention paid to coffee replenishment.
Good location, good option for anyone that is seeking a nice hotel to sleep during a business trip.
Service of the hotel
Superb location for long relaxing weekend. Excellent blend of authentic but well run hotel with the right level of modern comforts. None
A grand old house, beautiful park, good facilities, very comfortable, good food, and extremely helpful and friendly staff.
We liked everything: the very kind, friendly and thoughtful staff, the delicious meal, the super comfy beds, spacious bedrooms, calmness and cleanliness of the place, beautiful surroundings, fantastic library with books, movies and music at out disposal. We loved sitting by the fireplace in the evenings roasting chestnuts we had picked up on the roadside (their staff provided us the needed tools and showed us how to roast the nuts). We intend to return for a longer stay because our children loved this place. Nothing.
Quiet Clean Nice furnitures space of room Forest and fields environment
It is an extremely relaxing hotel to stay with many lovely areas, particularly the library. It would have been nice to have tea and coffee facilities within your room
Brilliant service, very very warm welcome, comfortable rooms, good amenities and facilities. Would recommend this to all but larger families / families with teenage children. Very refreshing experience!
Wonderful in every way. A warm welcome,excellent room, delicious food and stunning surroundings. We felt truly pampered. The location was well placed for a wide range of top places to visit. We hope to return. No
Wij noemen ons het liefste een Guesthouse zei de Belgische gastheer en dat was precies hoe je je ook voelde: een GAST!! Wat een geweldige gastvrijheid en vriendelijkheid.En in elke ruimte is werkelijk op ieder detail gelet,bv.bij aankomst op de kamer brandden de lampen en stond er heel zacht klassieke muziek aan- in het restaurant stond bij elk bord een vaasje bloemen-omdat het wat koud was brandde de open haard in de prachtige salon etc.Een geweldig verblijf!!!
tranquility peaceful surroundings, excellent meals very comfortable accommodation and friendly staff no
Nothing. The corridors of the hotel were dark and dingy, with brushes and mops left in the hall, and firedoors to the carpark propped open. The room smelt awful, and the bed was low and uncomfortable. The carpet was stained. There was no air-conditioning, causing us to sleep with the window open on to a noisy alley. We didn't even contemplate eating at the hotel. A thoroughly disappointing experience.
Staff friendly. Dining-room attractive, and the food excellent. Service good. Secure and easy parking in an enclosed garage, but charged for! Bedrooms needed updating, but adequate for an overnight stop.
The food was good but the hotel room was terrible and I would never consider staying here again. The room was very poor, stained carpet, the tiles the in bathroom were cracked and dirty, and the curtain at the window was hanging off the rail. Really terrible standard. Have stayed at many Logis hotels and never experienced anything like this before.
We liked being able to walk to the Canal du Midi easily. We did not like the food unfortunately
Rooms were dingy. Carpet was dirty and worn. Waiters were a little impatient. Beef was overcooked.
Clean and friendly, good location. The website did not mention the ongoing refurbishment.
Though quite old the hotel was in reasonable order, clean and quiet The breakfast was a little below the standard we normally experience in France I personally prefer savoury; eggs, cold meats, cheeses(we usually book through Brittany Ferries about 12 different hotels in France so far; the local Hotel du Canal being one; each we have found to provide comprehensive breakfasts)
Staff were friendly and cheerful. Room was cold and shabby. Inadequate space for easy use of toilet. Wash hand basin did not function correctly.
In centre of town. Very basic hotel but for the price very good value. The dinner we had in hotel was very good. No
Not much, though the staff were friendly and the location was good for us as bike travellers wanting somewhere in the town centre to stay. It had a dated feel about it and a definite musty smell. We declined both the evening meal and breakfast.