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Reception staff, pool, closeness to bus-stops to Geneva. A bar would have been nice.
Good, reliable service, quiet and clean room.
the hotel is near the bus station and a big department store. Geneva is only 20 min by bus from the hotel. Rooms are small. Gym is in a bad shape. Breakfast is for one person only per apartment which does not make sense since the apartment is for 4 people.
Wonderful mountain views from the balcony of our 4 person duplex room. Very peaceful when doors to balcony shut (near airport). Wonderful heated outdoor pool and gardens. Also great gym. Staff very friendly and helpful. No room service before 6pm.
Suited me perfectly as i was attending a conferenc and the idea of a self contained unit to come 'home' to was appreciated. Located near to supermarket and eateries. No complaints
Its location is very convenient for Geneva and its airport. Despite being on a busy road it is not too noisy. It is also within walikng distance of several restaurants.
Swimming pool was good Hotel was a bit run down
Totally excessive price considering no coffeeshop, no bar service, no proper bed. Lights in room did not work as bulbs broken. Reception girl confirmed that the rooms were , a lie. No easy instructions as to open the sofa-bed.
The pool was beautiful and the water was warm. The staff was very helpful and curteous. The location near the airport was very convenient. It really is just a sofa bed. Not the most comfortable place to sleep for an extended stay, but probably okay for 1-2 nights.
Big, comfortable and clean room; very quiet environment; free wireless internet; nice view to the park; very helpful and polite hotel staff; bus stop to Geneva just in front of the hotel It should be emphasized that the bus stop for the hotel (lines F and Y) is Brunette, not Avenue de Jura.
Shuttle bus to hotel, and reasonable restuarant. The room was large and comfortable. On the French side so took a while to get there
The room was well equiped (minibar, sofa, etc) Much further away from the airport that I expected. Necessary to make a reservation for the shuttle to go to the airport (and obviously because we arrived late (midnight) I was already full) and the taxi is ridiculously expensive (30-40 swiss frank), for an hotel supposedly closed to the airport. Tiny washroom and shower.
convenience, nice room. perfect for an overnight stay and earlt flight the next morning. we asked for a wake up call at 6:30 and did not receive one.
Clean, silent, good breakfast, located very close to the airport.
We used the Hotel as a stop off travelling south but could not see the Hotel being anything more than a bed to crash in. The Hotel has no atmosphere and staff did not know if they could even provide a couple of extra pillows (the ones on the bed looked like a steam roller had pressed them!). Bar expensive as was resturant so we choice to use local facilities. There must be better locally.
Very spacious room, free Internet and car park Location without public transport, quite expensive breakfast ( 13.3 Euros)
The Novotel Geneve Aeroport France was in an excellent location for our stay near Geneva and CERN. It was reasonably priced and we were very satisfied with the cleanliness and we would recommend this hotel to others planning to travel to the Geneva area. It would be nice if WiFi was free throughout the hotel rather than having to pay for service or use the hotel computer in the lobby.
e liked the room the accesories the morning breakfast(missing vegetables)shuttle service was very good and comfortable
Easy and quick transport to the Airport
I like their system of two doors between the sleeping chamber and the hallway; it keeps the room very quiet. Staff very helpful and willing to work with English-speakers. The shower drain was in the middle of the shower area; bad design. Difficult to shower without closing the drain by stepping on it. Otherwise, fine facilities.
Good food. Service was great especially as we arrived late.
We were only there one night It was in need or refurbishment. It could especially benefit from new carpets
The staff at reception and restaurant was very friendly and accomodating. The bar was not staffed at night.
Nice room, nice view.
Nice location off the main highway area...we were only staying for one night as we continued our road trip through Europe, but this was perfect for a night of rest. The restaurant was full that evening, as they were hosting an event of some kind...we simply drove to the shopping center about a mile away and ate at a really great Chinese restaurant. The kids loved the pool, open till 11 p.m. Was a nice place to catch your breath before continuing on...
The size of the room was good and had a nice picture window looking towards the mountains if you got the upgraded room. The staff was not very helpful, the location was hard to find, there was no coffee in the rooms or minibar/refrigerator, the A/C did not work very good. The bed was not very comfortable and was well worn and the blanket(no sheets) was very heavy for the time of year. I would not classify this as a three star hotel.
Comfortable bed, nice room expensive breakfast, was difficult for us to find
I travelled with husband and elderly mother. When we arrived at the hotel a prostitute was entering the hotel the bed - bruised shins, pillows, lacking atmosphere, poor food, there were flies on the salad bar
We always use this hotel during our trip to Alps or for other trips. Great advantage is the location close to highways for our purpose.
Everything was great. The most thing i liked is that the toilet and bidets was separated from the shower and relaxing tub. I also liked the sound system in the bathroom. The kitchen was not 24 hour service.
the ambience no
Excellent Hotel, best design, facilities and countryside site. Wonderful staff and attention. Relax, business, sport or family. I really recomend it and go there everytime I'm in the region.
Very good location, very friendly and professional staff. Enjoyed it very much.
Interesting old town to visit Small room OK for overnight but not for longer stays
good value for my money, big and comfortable room, very god location near Geneva and the airport
restaurant close by bed was to hard
Clean, small, comfortable The maids coming in early in the morning.
The hotel is quietly located, reasonably priced, and within a few minutes drive to Geneva and the airport. The staff were also good and welcoming. The room has no telephone and the TV has no English channels. Although the room was clean, there was the persist smell of mold.
Friendly, pleasant staff. Quiet location. No blinds just see-through net curtains facing onto a courtyard. Very limited vegetarian menu.
plastic cups and plastic glasses no duvets only blankets
The rooms were clean and comfortable. The staff were unhelpful and rude.
The hotel was convenient to the airport in Geneva and was reasonably priced. The restaurant at the hotel was very good and reasonably priced. The room was small but served us well. The television did not work but we were told that it was an area cable problem and not a problem with the set.
Good value and pleasant
The quant little village it was located in. Having to take a taxi to get there. The hotel should offer a shuttle service from the airport.
The two main things I really did not like were: 1. The quality of the bed was terrible. The matress is not firm at all. 2. There was no shuttle to the airport during the weekend and I ended up paying 22 (yes, 22!!) Euros for a taxi.
It is very near to the airport. it. So it can be convenient for some people the staff was uninterested at best. The wifi connection existed but I was never able to connect, even if I could connect, I would drop off in 2 minutes. I know some people had to leave the hotel because they needed actual wifi connection to work. Also, the breakfast should have been free. Sound of planes taking off and landing was no problem for me but could be problematic for some as you can literally see planes and they are a few hundred meters away from the hotel.Overall, I would say this is one of the worst hotels I have stayed in if not the worst.
Usual perfect service for the price of the room This time I unfortunately had a room with a loud noise of a/c or other but looking at the frequent previus times I have slept at the same Hôtel, this was a pure aceptable exception!
That it was near Geneva airport. The phone did not work. No restaurant near the hotel.
Location near Geneva airport, reasonable priced, good room Airport transfer must be given when public transport outside hotel is not available for airport
That it was next to a lidle supermarket and my room was onlooking the car park
Yes, the first night there were no pillowcases on the pillows. The restaurant is closed due to no cook. We asked at the bar for a glass of wine to be told they had none, went to breakfast the next morning in the restaurant and there was at least 100 bottles in a cooler.
The room and toilet and bath are clean There was no restaurant inside the hotel and hair dryer.
The hotel is located in a central location. Parking is available (however tight) on the premises. It's a good hotel with not a lot to distinguish it it from other average hotels. Our room faced the main street which was very noisy. Also a large group of kids were staying at the hotel and that made for a very noisy environment all day.
The hotel was new and all was very clean. The room was large and very good furnished. We did not one evening get a place in hotels restaurant. It was fullbooked.
god hotwel 4 feamly
Almost everything... Especially the Spa and the Reception Breakfast was very bad... service as well as the food.
Excellent staff who were very attentive and helpful Cost of a taxi from the hotelto Nyon station or Geneva airport was astonomical. The hotel only provides free transfer on weekdays.
the location , free wifi and good for family with children,enogh space parking the kitchen has no sponge no liquid cleaner no plastic bag in trash can,,the sink was not clean at the time of arrival,, on arrival they asked me to come back at5pm eventhogh my reservation chick in 3pm and told me they will call me when room is ready but they never call. also chek out was 10am instead of 12noon which was also not the time written on my reservation they keep opligize only, i would stay again if they keep thier apartment well kept and time of chek in and out as booked .
The town itself was pretty and had a nice street market. The hotel staff were not polite and the room smelt bad. We were also put in the old wing of the hotel.
The location is perfect for families with the benefit of both the lake and mountains. Only slight issue was the fact that the gym had just 5 machines in (not the issue) but only 1 machine was working the others were all broken. If I had booked the hotel expecting to use the gym I would have been dissapointed. The spa was exellent however.
The staff is very friendly and helpful...especially Herve and Clementine who went out of their way to make guests feel at home but the front desk team is always friendly as well... Wifi keeps cutting off and is very slow...
I liked the restaurant, free use of internet and setting of the hotel near the lake. The room was not ready when we arrived at about 6:00pm. The receptionist told us that it was still being cleaned. Then when we finally entered the room after about half an hour, the smell was terrible. Apart from that the room was good.
I like the location where it is near to geneva and with good value of money The room service is very slow and the stuff not friendly espicialy the Resturant stuff Aslo, there was lake of tissues inside the toilet
Very helpful staff. Rates were extremely reasonable.My stay at this location was excellent. I found the staff helpful and the breakfast was wonderful. This was a very positive experience. We happened to drive in from a location which made it easy to find the hotel. Adfter we went into town we almost didn't make it back. I suggest a very detailed map for guests posted on the internet. It could have been a big problem if we came from Geneva.
The guy at the reception really worked hard to make me feel welcome. Good access to Geneva and nearby highway grid. Room equipped with a kettle, like all other Kyriads. Shopping center within a 5 minute drive. Perfect if you travel by car. Big parking, but it gets crowded in the evening due to nearby restaurants. Not the best location if you're without a car. Toilet/shower pod looks and feels cheap like in a motorhome, spoiling an otherwise great facility.
Courtesy of staff and clean room The comfort is really basic. won't recommend for a long stay
Nothing. I didn't like anything except for the breakfast that was given to me complimentary for the inconvenience they caused me upon arrival. the location is industrial, in front of factories with nothing that you can walk to. room felt as if it was a mobile home.
The desk man was very kind and the hotel environment was comfortable. It could be nice if there were refrigerator.
The location and the the rooms that looks like single bungalows The breakfast is too expensive
the very nice and competent personnel perhaps a list of places to eat, especially on Sunday evenings when the restaurant next door is closed
It provides great accommodation for people traveling by car, it is safe, clean, close to Geneva and the staff are very friendly and helpful. Breakfast is good.
The room was clean and the pentry was convenience for self cooking. There was a big gap in the middle of the beds because the double bed actually was a combination of two signle beds.
Good location, a super market close by, only 300 meters from Swiss border, so you can park your car at the hotel and walk to border and take tram to go to geneva, which takes only 10 min. secure car parking is expensive at 9 euro a day.
Convenient location, Excelent breakfast
It's near to the swiss borders & in about 15 minutes you'll be in Geneva
The photos in the site are nothing like the reality. Also the hygiene was awful as there were cocoragies on the sheets.The most outragious of all was that although an amount was reserved to my card as a guarantee they asked to prepay our stay before they deliver us our key.Moreover the location of the hotel was bad as it didn't seem safe and the appearance of the loby, the corridors and the outside of the hotel was really ugly.My room was on the first floor, the windows were broken and somebody could have easily climbed in and rob us.Also the noise of the street kept me awake all night.
good services no
Was easy access to Geneva. The neighborhood was not very nice.
The lady in reception was very friendly and helpful Our room smelt of urine (we can only assume from a dog kept in the room at some stage) - it was quite disgusting. We also had no washing facilities (cloth, detergent) even though there was a sink. I asked at reception but they couldn't find any. If you are providing self-contained rooms, this should be provided as a minimum
there was small compact kitchen with all useful utensils light was not working in one of the rooms and the bedroom door would not close in other room.
Nice rooms. Good value for money. Very friendly and helpful staff.
Hotel was well laid out; Room was not huge, but nicely decorated, with pleasant bathroom; Proximity to Yvoire was good, far enough out not to be in tourist bustle, close enough for walk-in. Evening meal was relaxed experience, menu was good, food lived up to expectations. Breakfast was not extensive but was fine. Car parking good. No
Very nice hotel I would stay there again!
The location was superb and excellent for family visiting Geneva and want to see the most of Geneva city and country side. Beautiful view. The drive is awsome and the children loved to walk around the lake and landscape. It was a wonderful stay. Personnel dont speak much english but you can sort that out. The rooms are quite small so if you plan to stay, make sure you have enough space for everyone.
Staff were excellent, breakfast choice, room design, location next to medieval village and relaxtion feel especially poolside Perhaps a bit on the expenisive side
The proximity to the mountains in both France and Switzerland was excellent. Geneva was just a short drive, and Divonne is a pleasent town with plenty to see and do within a short walk. A very clean hotel, although the walls in the rooms could have done with painting, but we did stay at the end of season.
The room was large and rather convenient. The drive to Geneva is not too long and the centre of the town can also be reached on foot. The hotel had an institutional atmosphere, somewhere between a hospital and a nursing home - a bit discomforting.
Efficient, clean, convenient - decent restaurant within walking distance. None really - perhaps it was a litle funtional and lacking cosey comforts - but quite adequate.
We took a two-bedroom apartment here. The apartment was basic but very spacious with all the necessary facilities. The location was good for us to reach Geneva (by car) and the town of Divonne-Les-Bains was lovely. Staff were very helpful and included breakfast was great. Very cheap - Good value for money. There was limited cooking utensils. Kitchen had no dishwasher which is fine, but they did not provide any dishwashing liquid or equipment to do it by hand. We had to specifically request it after arrival.
Good Kitchen.Spaceous Room. Free Parking. No cleaning in 5 days. Twin beds were not standard.
The residence was what we expected. We got an appartment for six persons very wide and clean. Price/comfort balance was ok.
Everything Except there is no ARABIC TV Chaneels.
the apartement was nice cleaning and the fact we had to pay for internet
the freedom to come & go as we pleased throughout the day; the constant hot water; the space in the living area. the noise from other appartments was sometimes disturbing - the sounds reverberated between appartments.
the big apartement with a kitchen
garage facility proximity of the railway line - it was very noisy. I would have liked the towels to be changed and bins emptied at some time in 4 days. I was not told it was a double bed- I needed 2 singles
Very clean. Convenient from Thonon station & bakery. Noisy. When I arrived the residence, nobady was working in the reception desk. So, I had to call the person in charge of the residence.
Good relation of comfort to price. Clean and cosy. Very safe and good located. Parking for free on weekends.
1. They had a room available when the Ibis Hotel in Thonon was full. Also, the "hotel" was very close to the train station. This is not really a hotel, but rather a short term furnished apartment rental. The basics were there: clean bedding and towels, and adequate furnishings. It took 3 days for the people in the registration office to figure out and tell me how to access the internet.
Very close to the lake by walk distance. new facility, good equipped for DIY. Carrefour market is just behind the building. We stayed during the weekend, and booked 4 pepole room, but the hot water is just enough for 2. The appartment is 5 meter next to the railway.
we had a family room with balcony which was great. in town but walking distance of lovely lakeside with nice restaurants and public outdoor pool\beach area. lady on reception very friendly and helpful when our car battery died! the only downside was noisy trains however they had good double glazing!
Not much to like - see below.. Property was all but impossible to find as it is not really a hotel but rooms in an apartment block. No signage outside at all. Staff were polite but offered no real essential info such as the need to input a code to get in after office hours or how to access the garage (not supplied at check-in). Location is by a busy rail crossing on a main road and very noisy 24/7. Rooms were a decent size but minimally kitted out for self-catering. Cleanliness was dubious. Would not advise anyone to book.
Beautiful setting right on the lake, great food inc. breakfast outdoors by the lake! The Chateau is new to Booking.com & we reserved a "standard" room because the rate was so good-we found ourselves in a "chalet," not in the castle. Our first reaction was-is this a joke! The "chalet" was a rundown wooden structure away from the hotel & the lake w/shabby carpeting & lampshades that were wobbly or ripped! What made us think the hotel took this seriously was the beautifully appointed bathroom & WC room. They should definately make future patrons aware of what they're getting for the money-others may not be amused! We chose to make the best of it as the castle rooms all started at 258 Euros/night and we loved being on the lake.
Very few hotels are actually on Lake Geneva either on the Swiss or Fremch sides of the lake, Chateau De Coudree is, you are only a few steps away from the lakes edge to take a drink and admire the view or swim in the lake.The restaurant food is very good if a little on the expensive side, however the chairs are not very comfortable particulary if you lean back.
The castle is as advertised, authentic and right on the lake. Interesting rooms, friendly staff (who speak English), beautiful gardens. it would be a great spot for a wedding or family function. If traveling with kids, suggest that you don't go to the restaurant for dinner. It's too expensive and fussy for the children. I also didn't like the fact that the swimming pool is located next to the restaurant - I was very aware of how loud my kids are (which doesn't make for a relaxing evening for anyone).
Location and beautiful views from room; size of room; pleasant bathroom; breakfast at lake edge. Mezzanine level sleeping difficult as it was such a hot night - impossible to leave windows open due to insects and there is no ac. Impossible to regulate temperature of water easily - in sink and shower the dominant temperature was roasting hot.
Location Very expensive for the facilities
Beautiful grounds and access to the lake including a pier. Fantastic old castle. Dinner here is very expensive. For some people, the seven flights of stairs (some up, some down) to access our room might be undoable even with a porter to carry the baggage. We did not really have a problem with this because an elevator can't always be avail in such a building.
Beautiful view of lake and garden. Breakfast was really poor. only a few limited food for 3days all same menu.
The age and history of the chateau was fabulous along with the lake location. Too bad no elevator, but we realize it was 1500 years ago that it was built. no elevator.
The hallway carpets (mentioned in other posts) was replaced while I was there. Wifi also started working - possibly a new system. Rooms themselves are very comfortable. Lighting isn't great.
Nice spacious room. Good price. Close to airport. No airport shuttle. The environment outside the room (corridors etc) was awful -- maybe they are renovating?
This is a very good hotel
stayed one night before catching a plane home nice bathroom, but need decorating improvements in room (421)...lamp shade torn, curtains torn, bedspread torn. need alarm clocks, ice buckets in rooms.hotel difficult to find and desk clerk could not give directions.
free parking, good location IF you have car, qiute spacous bedroom smelly corridor
No new towels, no making of bed, no refreshing room or anything in room for three straight days.
Hotel's proximity to Geneva was one of the greatest advantages. Rooms were spacious and clean and that's what I like about any hotel.
very conveniently located if you need to get to Geneva airport and/or to pass the day on Lake Geneva. Hotel is very "functional" Cleanliness of the premises (entrance, parking area and stairwells). However, they are in the process of remodeling.
Ran out of space in the bad bits box, but need to add this about breakfast. We were assured on check in that it was a full cooked breakfast so paid eur 12 each for it. Needless to say, it was, in keeping with the hotel, a disgrace, so we didn't eat it but they claimed they couldn't refund our money. Which is fine, because I'll block the payment on my credit card. Do not stay at this hotel (see other comments below). Terrible hotel. Once you have dealt with the incometence of the staff at check in (who gave us a twin rather than double room). The first thing you notice are the filthy carpets. We decided w ehad to get out of the hotel and so decided to get the bus to Geneva. Helpfully, the hotel had a bus timetable. Except it wasn't helpful because it was out of date, which meant that having planned our evening around getting a particular bus back, we ended up spending eur 35 on a taxi. Got back to the hotel just before 11 pm, to find the bar shut. Any half decent hotel would have sorted us out with a drink as an apology for displaying the wrong bus timetable. But this is anything but a half decent hotel, so they didn'T.
Very close to Geneva airport and Palexpo (Geneve AutoSalon). When we tried to find it, we could not do it because they did not have sign with hotel name!!! On the building! They promised to fix it asap.
terrible!no value for money at all
comfort, good parking, good internet, all information about hotel in rooms available
The hotel was much easier to access then expected, even if it is located a bit outside of Geneva city, in a nice rural area. People working for the hotel were of a great help and very welcoming. We were nicely impressed by the cleanliness of the hotel. That was a pleasure to stay there.
Very Friendly personal in Reception. Easy-free parking. restaurants around. Easy access from highways. public transport for Geneve not easy to use and after 22.00 hours from Geneve only by taxi! Annemasse town is for eat & sleep. all action is in Geneve!
Larger rooms compared to most hotels in Geneva. Staff were very nice and helpful. A lamp or other lighting is need on desks in hotel rooms.
Very nice and helpful staff (or the owner?) who gave us a city map of Geneva and show us the way to the down town of the city (which was only 15 minutes' drive), extremely clean and spaciously room and bathroom, good and free parking
friendliness fairness and cleaness was a bit far from Geneva
It is a nice and clean hotel about 15 minutes by car to Geneva city center, It is a nice budget option and has free parking. The staff is very friendly. There is a computer in the lobby with free internet access. They do not allow you to bring anything to eat and drink in your room appart from these you buy from them
Location for where I wanted. Sixe of rooms is better than average and the staff more helpful, definately a hotel i would recommend
Nice concierge, hotel parking place free of charge No air condition