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I loved the location and the staff was friendly, especially the new girl. The room was super clean and the bed crazy comfortable for a hotel. Unfortunately, many features in the room didn't work. The minifridge was broken, which was unfortunate as I had perishables. The plug for the drain in the bathtub was broken, sending all the lovely bath salts that came with the room straight down the drain. The television also didn't work, though that's lowest on my list. It was really unfortunate because it was ALMOST so perfect. (Fix the room on the second floor, very end of the corridor, and it would be a five star rating)
Nice, new, lovely garden, polite service, good location in relation to Riga Airport
This is an outstanding hotel in all ways at a tremendous price.
This hotel is outstanding including the rooms, the bar, and the restaurant. The hotel staff is excellent. They go above and beyond what is expected. Extremely helpful. Have stayed here twice in past three weeks and will stay here whenever I am in Riga.
Comfort, cosiness, good kitchen. Charming the personnel. All was fine.
Very nice hotel
Hotel was new and comfortable. The staff was quite unexperienced and young.
Excellent service at the reception ! Modern and funcktional room. Orange juice at the breakfast needs a tune up.
New clean modern hotel None
Location that is close to the airport (less than 10 minutes away by taxi). However, the hotel is very pleasant anyway although a bit far from the city for those who want to explore the centre.
Very nice hotel. Due to its location, if you have a car and you think of spending the night not too far away from the airport, this is the good hotel for that, as it's between the airport and the city center.
Perfect location for travellers to the Airport.Good reataurant. Perfect breakfast. The waitress in the reataurant could have smiled a little.
Goog rooms, breakfast, stuff, reasonable price I ordered triple room, but in practice it was double with extra bad.
the location is fine, breakfast is good. Baby chair every morning was dirty.
SPA - sea of pleasure!
Nice staff, clean place, good breakfast, close to Old Riga (just over the bridge) wi-fi charge
information given by staff about the area hotel was very good but would be better if you included a welcome pack which is expected in english hotels of complimentary tea making facilities in bedrooms
I had a good room with a good view. Windows were dirty, breakfast was poor. Coffee and orange juice were bad.
Clean, ready to help staff Double beds were not ready for stay Poor breakfast, staff is not able to service large number of people coming at the same time to have breakfast
Very good hot breakfast Pretty little bed (generally it's enough for one but most hotels have bigger ones).
The hotel had very nice services, e.g. bowling hall, gift shop, nice restaurants, wellness section etc. The rooms were very trendy and tidy. All in all very comfortable place to stay. I will come again. The breakfast was a bit disappointing. There was no "real" coffee served, only from the machine. Also bread was hard, it felt like it was a bit old. I have had better breakfasts in Riga...
Perfect location, incredibly helpful stuff, was pleasant stay at hotel, will come back for sure
Clean, comfortable room. Helpful staff at reception. No WiFi in the rooms. Breakfast often ran out of quite a few items.
The location is the best thing I liked about the hotel. In the old town and very close to the coach station. The Hustler Channel (adult TV) came free (a mistake?), but it'd bad if I traveled with kids.
Nice clean rooms, really good price. Very nice inner design of the hotel. The room was too small. The breakfast was ok, though it could include more choice.
Single rooms are very small. And walls are mot sound proof and extremly noisy!
The staff were very helpful and friendly answering any questions that we had. The location was excellent for exploring the old town. I stayed in this hotel on two occaisions, on the second occaision the carpet in the room had not been cleaned properly, however, this was put right 5 minutes after I mentioned it to reception.
near the town. nice people/staff small room, the breakfast wasnt the best
A perfect location, excellent food, friendly staff, nice rooms!
Clean. Good location. Friendly, English speaking staff. New hotel. No shower in bathroom only 'pull out' shower head over large corner bath.
Good breakfast and very close to the center. The room was very small. The furniture need ergently renovation. Near the hotel there is building construction so it's usually noisy in the rooms which turns to the front of the street.
pancakes no wifi connection inside of rooms
The room was clean. The hotel look better in real as at the pictures
room cleanliness was perfect, breakfast buffet oustanding, price more than OK for the accomodation. located right in front of the station and central market, but no big deal about security
Excellent room with oldtown view! Very spacious! 5 windows! Breathtaking view! Like it very much. Good staff. Good dishes from the restaurant menu. Parking. No.
Quite Internet speed
Great location, easy access, convinient parking, great design, very clean and comfortable. Very friendly staff, it was possible to do late checj out, without any single problem and extra charge. Fabulous!
Great location, style, brand new, terrific price. Yes, they have a major a/c issue... The outter rooms (~90%) seem to be having major problems with eat building up and no a/c functioning effectively, causing rooms to be more like saunas. There are 2 rooms per floor that are not outside facing rooms (face attrium/lobby) and the are great, very cool as is lobby area of hotel. They seem to be in dire need to some major physical structural overview as these are only 2 month old a/c units...
Staff friendly, smiley and very helpful. The food was very good. Close to your beautiful odl town and the ministries. Also, not far from the airport.Thank you.
Very good welcome from staff when we checked in early,despite the fact we were 4 hours early the room was available within 30 minutes.After that good start the standards were kept to a high level Not really a complaint: we avail of your free dinner offer over two nights,but the short menu was the same both nights,the food was very good and served promptly but a change of menu would have been a nice touch
We stayed for 4 nights and had a room with a beautiful view over marketplace. Closeness to railway station was not disturbing at all, because with double windows room was extra quite. But the best part was restaurant on the ground floor - good prices and marvelous taste.
very good hotel, good location on edge of old town. bus stop for airport outside hotel
Staff was very kind and patient, food was very delicious. I didn't like so much the fact that we ordered triple room but we've got a double room with one extra bed.
very near the centre. clean
Good price, given location, space and cleanliness. Good breakfast as well. It was a bit of a hike (~15 mins walking) from center of Old Town
Everything was perfect
Breakfast was good enough.
where good for this price Yes,i do.
Check in efficient, breakfast, cleanliness, bed & linens, friendly staff. Tv slow to respond. No WiFi in rooms. No table space to put anything anywhere in the toilet. Please put some clothes hooks on wall in the toilet.
Good Hotel to stay with children.Very tasty and various breakfast.Not far from old town. Nice staff.
Helpful staff, especially gent in breakfast room. Location further from centre than what we thought.
Nice room. Parking is a joke! You can only fit three cars into the parking lot, if you squeeze in five, the last two have to drive out to let the remaining cars out. I ended up parking on the street instead.
The design of the rooms was magnificent. Breakfast was also great.
Its really a very good Hotel in value for money. All stories about far from city centres are not understandable. Its les then 15 minutes walking.
The suite was good. Comfortable bed, jacuzzi and sauna. Service of depositing luggage is very convenient. Web was not functioning during the first day of stay. Sattelite TV also didn't work.
First of all, friendliness of the staff The breakfast room was small and I would prefer more to choose from at the breakfast table...
breakfast no maney exchange....very important if you arrived in the night and whant to eat, specially if you take wife or kids, very bad coffee
Quiet atmosphere, good service. a little too warm rooms?
The staff is really helpful (we've checked-in in 11am, much earlier than supposed to,after check-out left your lugggage in special room), the location is wonderful (Old City and railway and coach stations). Nice interior.
location bathroom leaked badly that hotel room carpet was wet. Asked for twin room and was given double. Room very tiny could not even walk around bed
It's a nice hotel! Due to its location, ideal for people planning both city tours and shopping. Moreover it is located closed to the railway station. Hotel staff is pleasent and responsive. And the breakfast was perfect!!!
Our stay at Hotel Monte Kristo, was fabulous!! We couldn't have asked for better service!! The staff were really helpful, organised our trips, and made breakfast for us at a time that we requested! The food was superb!! Will definately be staying here again!! Everything was excellent, from the location of hotel, to the bedrooms and facilities, to the staff and food!! I stayed here with my sister, mum and 2 aunties, age range 23 to 58, and the hotel catered for all our needs!! From cocktails to cups of tea!! Thank You!!
We like the hotel very much it was very cosy and very central in the city and the price was OK The beds was too small and in a bad condition
Location of hotel in the old town. lack of a lift as we were on the 4th floor.
Brekfast service Lobby bar, not enough comfortable
Good atmosphare, pleasent staff. All was nice. Fitness centre was under reconstruction
Price-quality ratio was excellent. The hotel and the room we had were clean and comfortable. The breakfast was the suprisingly excellent - they had a wide collection of everything. The location was better as we had expected as the trams came almost non-stop and took only a few minutes to the centrum. The staff was very friendly, too. Good parking area. Only as we called to the hotel for the first time, a man who answered was not a good customer servant and unfortunately gave therefore a bad and not correct image of the hotel. The only bad thing during our staying was the massage I took in the hotel. I couldn't enjoy it as the woman massaged with her knuckles and it hurted almost all the time. My muscles were sore for many days after the massage. In a luxury hotel, I would expect that the massager would have a proper education and touch.
Lacation, ease of access, secure parking
position. helpful staff in reception bar and ground floor restaurant rather dark and lacking in atmosphere.
room service is very slow, the first time they just forgot to pass on our order...
Hotel staff and their concern. Standart room and the wardrobe are so small. Foods for the breakfast can be better.
We like the location of the hotel, good public transport to the old city, to the beach and the airport. Clean room, good bed, shower very fine, nice free view. Good reception. There is always some noise, like the airconditioning and air-refreshing in the bathroom.
Price Too far from city center for my needs.
Large room, free breakfast, and free parking--gotta love that. The bed was so squeaky that we couldn't get to sleep for all the noise and our laughing. Get a new box spring, for heaven's sake!
Interior of the room Noice. You can hear everything which is going on outside your room. Breakfast - no fresh juces.
Design of rooms, very good breakfast, location
liked perfect location in the center, at the same time it was very quite during the night. very convenient well-designed rooms, nice furniture, fresh linens, tasty breakfast. stuff was very friendly: provided us with the map of the city did not like the absence of necessary room amenities, such as shampoo, lotion, toothpaste, shoe brush: for the 4* hotel is very unusual and disappointing!
The breakfasts were the best which it could be. Unortunately there were no croisants at all. The matress in the room was too movable/soft.
Good location , excellent interior, delicious breakfast. Underground parking place for car.Morning sauna was a perfect start for all day. That was good choice for our family. Only hotel satff can open the window in hotel room. If you ask, they are coming immediately.
Nice new hotel. Kind personell. Clean and good looking room. Excelent price. No real bad points.
Location of hotel(center of city), price for room, availability of parking place in advance no ability to drink tea in room
nice sky bar, near to city
good breakfast, good views from the window, good location.. all is ok
The situation of the hotel, survice
Spa old tv
night club voodoo no
The hotel was modern, clean, quiet in the corridors and therefor the rooms too and we found it safe I missed toilets/bathroom in the staircase and lobby area. Not even in Sky bar did I see a toilet near the elevator....
the location is splendid, the breakfast very good
It is too big and a lot to walk to get from the lobby to the bedroom on wing 6 The bar on the 26th floor was very noisy and full
great breakfast, great view from the Skybar.
Lovely old hotel, close to bus station and old town. Staff rather cool in manner, gave memorized replies to questions.
Very good location.
friendly, courteous, and helpful no
good location very hot - no air conditioning
Reasonably priced with a good range of services. The shower water pressure was quite low on the 5th floor.
Location Poor plumbing, the shower did not work
Good Buffet Breakfast
Perfectly located, clean rooms, cheap price Was a little bit cold in the room and I do not like shower variant of the bathroom like in room# 301
it's good for quality and price, near the old town, and for visiting the city.
The hotel is just 3-5 minutes walking distance from the Old Town. Good breakfast. Pleasant personnel. Quite a nice choice for a city trip or a week-end break. It was rather cold in the room. Rather crowded breakfast area, sometimes hard to find a place to sit.
Atmosphere and style, pictures on the walls, smiling and welcoming staff, cosiness and good reputation, no haste and too much people around I do not like body cream in the bath-room
Comfort. Breakfast. Location.
the locatoin the staff the breakfast the standart room is small......
Room interior - Bathroom- I usually stay to this hotel 3 times per year since 2000. It is not a 5 stars hotel, there is no lagguage servise at the entrance and to the room. It was raining and no umbrellas at all for clients - Service decreased expecially after taking over from Radisson. Do not know If i will stay here next time.
Ideal location with fine rooms and exceptional stAff
Ideal location for Riga old town.
Staff spoke good English, and were generally very helpful. Breakfast was terrible. Room was small, and looked onto a power unit. Although I paid for a double room, I only got a single bed !
style, comfort, restaurant & libary
WIFI do not good in some of a rooms Sometimes smoking rooms you get instead of non-smoking
location, high standard
Excellent location, just 2 min walking from old town. underground car parking included in price. The room was spacious and comfortable.The hotel and room was nice and clean. Also quiet, there was wedding party in restaurant during the night we stayed in hotel but we could not hear any noise at the room. Nice hotel!
Excellent location, friendly staff. Top breakfast. Belgian bar across road.
The hotel is right in the center of the city, The staff was very friendly and helpful. The room was quite big, well furnished, with all the necessary available. Breakfast was quite ok. Very good hotel for the money paid.
Exceptionally friendly service, nice and clean room, excellent location in the city, parking possibility (remember reservation for the parking!), very fair prices. The berakfeast is perhaps not the first European high standard, but variegated with regional receipts.
Central location and friendliness of staff. Difficult to park closeby and noisy at nights due to nightclub over the road
good location the bright orange bathroom//needed to be updated with modern shower unit
Very central location, in the middle of the old town, the room was very comfortable, everything was fine.
The location was wonderful, and the general areas in the hotel were decorated very nicely (hallways, etc). Despite paying for a double, I was given a very shabby single room. My request to be moved to the correct type of room was met with irritation. The new room was FAR nicer, but still: not anything near what one would expect for a 4* hotel. The beds were rock hard, and the walls were paper thin.
Great hotel!! It's located in the old town near Riga's most important attractions. Rooms are clean, functional and pretty. Breakfast offers every type of food!! I can also say that the price for one double room is really cheap: an incredible relation quality/price!!!!
almost excellent overall experience inability to cope with disturbing outside noises during night time
the location in the old town and the breakfast no, not really
Location, facilities We would have liked to have seen the tea/coffee and milk replaced each day when used.
The rooms were comfortable, the location was great, the desk staff were helpful and friendly. Breakfasts were very good with an excellent selection. The first night there I was tired so decided to eat in the hotel restaurant. The food looked and smelled fantastic and the I enjoyed watching the chef prepare the food. The wait staff was not very attentive and I had to wave her down after walking by me several times. I ordered and waited and waited and waited for my food. Two hours went by and there was no sign of my food nor did the waitress ever stop by again. I paid for my very expensive water and told them to cancel my order and expressed that it was ridiculous to wait two hours for food. After that I seriously contemplated moving hotels but decided to let it go. Honestly you need to employ more kitchen staff to improve service.
the staff were excellent breakfast disappointing for this class of hotel
The beds. I slept like a lamb. It was being renovated, so the view was obscured, but that was the only thing.
Beautiful hotel, charming staff, great food, superb location. I can't fault this hotel in anyway. Riga very nice also!
Staff were courteous and attentive, the hotel was attractively but comfortably decorated and furnished, and the rooms were comfortable and well equipped. The location is superb. Unfortunately, I chose to stay on the weekend when the bar and main restaurant were closed for refurbishment. It would have been polite to let me know about this before I made the booking.
interior design, good choice for breakfast, professional staff, location sigar smoke from the Pils Bar fills out the entire lobby, including reception, very unpleasant fact for non-smoking or allerrgic or pregnant guests, strong conditioning of the bar area needed!
The breakfast buffet was wonderful. We thought the location was one of the best in Old Riga. The room could not have been better. It is not something we did not like, but we wish we had realized how formal their dinner restaurant was. Men in the restaurant were wearing tuxedos and we did not pack anything dressy enough to eat there.
Location, building, facilities (except minibar), and first of all the fantastic breakfast. Minibar out of order - reported at reception - no repair in next 48 hours
Felt comfotable after 5 minutes of arriving at teh hotel both of us were knocked out by the relaxed atmoshere and design of the hotel.Enjoyed every minute. Only one problem the noise of shouting early morning in the street. But the windows had proper noise reducing insulation, I can't see what more could be have been done....
Genuine and friendly attention and service starting at recepion,extending to the restaurant and the smokers accomodatig bar and ending with the helpful porter .
Hotel staff was the best.
English newspapers may be left for free at rooms They ask to pay in advance, knowing that I already left my credit card number when reservation !!!!!!!!
Free wi-fi in the whole hotel, location on the river side. Polish TV channel. Not renovated room, not expected in Radisson. Very loud ventilators outside of the window. Very expensive brakfast.
friendly and professional staff, relaxed atmosphere
Nice view & close to old town Claims to be a five star - more of a four
not much really Very poor room, not at all Radisson style. I booked the hotel because it was a Radisson but its quality is not at all 5*. I had just problems with the staff.
Hotel airport shuttle, convenience of so many services at the hotel, they upgraded me to a riverview suite - very spacious with great view Room needed some improvements - couch was old and worn, stains on bedcovers
Quality Location, not in the center
The hotel is old, and looks like it.
Wireless This hotel doesnt represent Radisson at all , You think you are going to stay in a 5 star hotel but once you are in the hallway to go to your room you see that 20 years old greasy looking and smelling carpet and whats more shocking is what you see in your room and i think i should stop here because even to remember what the room was like is horrible .. anyway in short this hotel is a bad choice.
Nice rooms, wonderful view no
Central location, spaciousness and cleanliness of accommodation, nice breakfast. Limited services: no room service, no fitness center.
Good beds, clean rooms, best location in Old Riga The breakfast is minimal, but why eat breakfast in your hotel if you are in the centre of town...
Very clean and comfortable room. Perfect location for a city trip (from my room I could see St Peter's cathedral very close). Excellent breakfast.
Hotel stuff is very frendly
The hotel was in the old town and central to cafes, bars and restaurants. It was close to public transport and a lot of the local sites.
Great hotel, big rooms, great location.
Location and room. Breakfast also good.
Excellent location right in the middle of the old town. Rooms were massive (twins) with a sofa,tv and fridge. Excellent continental breakfast No kettle in the room but i think i could of requested one not sure
Very good location, nice staff, design & comfort in the rooms
The help shown to my wife and I on our arrival at the hotel, by the hotel staff . The room allocated to us, was first class and good value for money. I think the hotel should be more precise in its web sites description of the hotel swimming pool ?.
the staff was accommodating to my family the room was smaller than i thought
Breakfast Some rooms at the back of the hotel, they are very dark and bad. Have to change the room. But they did it without any questions.
lovely clean,modern interior, about ten -fifteen minutes walk to most landmarks. very convenient for transport links.
I liked the excellent service, the stuff was very helpful and nice. The room was comfortable and clean with everything you need for luxury. I did not like the massage in spa, it was not professional.
The adjoining rooms for our family were perfect.
veru nice hotel., very central
Having problems with the air condition in the 5.th floor we got another room for our second night, no problem. The room in the 2th floor was suprinsinly quiet eventhoug it faced to the busy street. Staff was so helpful and kind with good English. We also spend 1,5 hour at the pool and saunas. It was so relaxing! The 5.the floor was hot! Airconditions didn´t work and just outside the window were "turbins" making loud voice. And if you open the window there are no curtains to put in front of it. So we couldn´t sleep at all. So if you stay at the 5th floor make sure ac is working. On the other hand we thught that the rooms in 5th floor were very nice decorated and we liked the rooms alot.
Location, and the bus which goes to the airport will stop in front of this hotel. Internet wasn't free of charge, and so slow. And the staff was not so friendly.
everything. It is best hotel which i was nothing
Staff was professional and courtious. There was a feeling of tranquility which was great and attention to detail was at the hotel made the stay all the more comfortable. One of the best hotels ive stayed in in Europe The breakfast could be improved - this was the only disappointment. And perhaps a jacuzzi might be a good idea in the gym
location of the hotel is perfect. and reztaurants and bars around it are just perfect. very good location and definately a butiq hotel. since the building is kind of old, heaters are not good enough to make rooms warm. so you have to ask for extra heater. sauna facility is too small and no staff to run it.
very nicely decorated and trendy. also large rooms. i felt very good during my stay.
amazing location and spacious rooms..one of the best boutique hotels i stayed in..
Small luxury hotel.Only TV system was not good.There were no pay tv.Location is okay.Rooms are big and nice.Generally nice hotel but in any case it is very expensive...
The comfort of the hotel rooms was ouststanding No international shaver socket in the bathroom
I liked the staff, breakfast and rooms. I really felt that hotel staff cares about the guestes of the hotel.
Excellent room facilities and location. Staff were polite and helpful