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Location was perfect for my visit to Letterkenny. I have been in your Hotel twice in the last two months and I have enjoyed my stay.
The restaurant was very child friendly and the staff were friendly
All of the staff were pleasant and very professional. The hotel was at full capacity but that did not in any way effect their level of service. Food in the Oakk Bar Grill and breakfast each morning was delicious.
A modern Hotel in the right location No
I was there for 3 days as my daughter was dancing in a Feis, it was all very rushed and I didnt have an awful lot of time to spend in the Hotel, I was happy with everything and would go back and would have no problem recomending your hotel. I slipped getting into the shower as there was no bath mat. I have a bruised knee and pulled muscle in my right shoulder. I know this was my own fault and I did think getting in that it was very slippy.
Swimming pool facilities, wide and varied breakfast choice Some bathroom fittings needed repaired
Hotel staff were friendly and professional. Food was excellent and competitively priced.
Hotel easy to locate by car, Excellent breakfast, good al a carte menu, reasonable bar food. Good leisure centre Overbearing heat in hotel corridors - poor/no air conditioning. No Cover/ awning in smokers area. Ventiation in bathroom not working, Shower spray unit holder broken
location and friendly and helpful staff combined with everything needed under the one roof.spotlessly clean making our stay very comfortable and relaxing Nitpicking I know but room 315 had a hairline crack in the sink, toilet paper was very budget and behind the TV was quite grubby obviously through rough movement /carelessness when moving the TV.Perhaps an upgrade to more slimline TVs would compliment the modern look of the rooms.Not really blown away by the industrial view out of the window.I hasten to add none of the above in any way ruined our stay there but It would have been 100% considering these tiny matters.I would definately use again and could also recommend to others.
Facilities and toileteries in room. Comfortable. Lack of reception staff
i found hotel and room vert spacous
The room was a good size and the power shower excellent Some of the front desk staff were not as polite as they could have been. The "cable" television in the bedroom was a joke . The first night there was no reception in the entire hotel, subsequent nights the reception in the bedroom was poor with a very limited choice of stations. A choice of 3 stations with poor sound and poor quality picture is not in my opinion cable TV. The Hotel was all too warm.
Excellent leisure centre with helpful staff, nice room-really clean and great shower, tasty breakfast The Noise levels were dreadful! Monday night the music went on until 4am despite ringing down to the switch. It also took ages to get an answer from the front desk (around 40mins!).
I did like the entertainment but it starts far too late. Performers were good but as they did not start till 10.15+ the bar was clearing long before they finished. There are enough nite clubs in the town to cater for the late night reveller. This hotel should be catering for the opposite and watch their bar takings grow. Could not get a pen anywhere to take a message. Rooms dont have one and reception only willing after perseverance to let me BORROW a cheap plastic biro to be returned immed after use.
Everything, mcgettigans bar especially....fabulous food,extremely comfortable beds, friendly staff great breakfast.....
the pool was wonderful we felt the food was disappointing, very average, frozen veg and over priced
In Centre of Town Key cards faulty
Very expensive drinks as everywhere in Ireland.
staff very pleasant and helpfull
Central of town The room
staff are pleasant and helpful food was exelent and inexpensive.
The welcome was warm. We arrived at 10.30am, and although the official check-in time is 3pm, we were given a room straight away. The room was very comfortable. A little disappointed with the breakfast arrangements. There was no person to welcome and advise the procedure. After helping ourselves to fruit juice / cereal, we went to the hot food counter, where the tureens were behind glass, so you could not serve yourself. There was no-one there serving, though admittedly someone arrived very quickly afterwards. We were asked what we wanted, and served, and it was only then that we were asked if we wanted tea or coffee, which arrived at the table later. Toast was a do-it-yourself affair - it took a while for the bread to go through the machine - not too bad for us as there were not many at breakfast, but would maybe cause problems if the restaurant was full.
The bed was comfortable. It was standard and we where expecting more from it.
The breakfast was lovely! Our room was freezing when we arrived and we had to be changed to another one
The situation and accesssibility to the beaches etc.Both restaurant and bar snacks were good and very good value.
The ambiance and its central location
Closeness to good restaurants. Noise from other guests till 3:00 am , starting again at 8:00 am. Phone call to night manager failed to resolve.
staff were friendly, location was good
TV Remote control didn't work :-)
locality no extractor fan in bathroom
handy town center lift out of order
its convenient location No
city centre location toilet out of order throughout stay
The location was ideal right on the main street in town Lift was broken down and I was on the third floor
Location is excellent at the very heart of the town.
friendly staff and value. We stayed at the Rosapenny hotel the following night and they charged us €180! VERY average. Well Done!
The information booklet states, Strictly no Jeans allowed at dinner! Very pretentious even as a pro golfer.
service was terrific - staff friendly. We had a suite which lived up to our expectations. Views and scenery wonderful no
Room,golf and food. no
The surrounding views and country side. The beaches and the golf course. The comfort and food in the hotel. The hotel fails to take full advantage of the fantastic views for people using the bar. The bar is dark with no views. The bar could be relocated to the lower floor of the new block perhaps taking full advantage of the views towards the beach, Downings and towards the golf course on the oposite side. The area outside could be used for tables and chairs in the summer weather.
i enjoyed the view from our bedroom over the beach the food was terriffic service was very good a really enjoyable weekend
Proximy of Golf Courses.Lovely views from hotel.Nice beach walks.Lovely coastal car drives.Friendly & helpfull staff.
Very relaxing hotel great decor and view from the dining room Probably a bit expensive when compared to other hotels and I am not sure that it is totally justified.
Warm reception,very friendly .good foof. Dinning room bright and airy entirement good
Modern, Clean and its accesability to the rest of the town Alarms going off in the middle of the night. My mother, Aunt etc were staying aswell and counldnt get bck to sleep as alarm had woken them (and it as ongoing) they were very unhappy in the morning
The bathroom No comfortable seating in the Bar to when watching sport on TV
Free internet connection,nice clean room The light went off a few times,although key card was in the right slot
the hotel in general was great all over
I found the free internet a welcomed surprise, as many hotels charge for usage by the minute/hour. The staff were especially friendly and helpful and the food (breakfast and bar) was of a good standard. The 'secure car park' towards the back of the building didn't seem too secure. There may have been cctv but I'm not sure. The fact that it was free was a plus, but perhaps guests would be inclined to accept a small fee if it guaranteed the protection of their vehicles.
We had a lovely time at the Station House the staff where very Friendly
The location was handy to the town centre but not to close that you could hear the noise at night.
Staff were excellent. Very enjoyable stay. Lovely hotel.
The room was beautiful, the price was reasonable and the hotel and facilities were clean. The shower didn't drain properly and soaked the bathroom floor.
Nice rooms.Good location for access and a base for reaching surrounding county. Did not dine due to other commitments,but seemed to be lacking ambience.Breakfast seemed expensive.
We found our stay to be friendly, luxurious, aesthetically pleasing and gourmet. The food was wonderful and Mary T and all the staff made us feel right at home in this very beautiful house. Lovely layers of history-luxurious and restored but not museum like,this is a great place to experience the aristocratic Ireland of yesteryear. Not one thing.
the peace and cleanliness nothing
This hotel provides an excellent venue for people wanting to get awy from it all for a few days We were surprised at the published cost for evening meal --we were able to eat elsewhere for 2 people at a cheaper cost than the hotel would have charged for one meal
Some of the best food I have ever had in an absolutly stunning setting. Myself and my boyfriend can't wait to go back.
Excellent service and food None
This hotel has a quiet relaxing charm. The staff are unobtrusive but there when required. The steak I had for dinner was second to none!
The warm and welcoming atmosphere. Beautiful food. Very efficient and friendly staff. I liked everything.
The staff were very friendly. The room was excellant infact the whole house was very interesting
This hotel is set in the most beautiful area. The hotel itself was stunning, with beautiful rooms, reception and bedroom. The staff were also first class
I particularly appreciated the kindness and hospitality shown me by all the staff at the Silver Tassie. My room was very comfortable with everything I needed. I will definitely be back and I will stay at your Hotel once again. Thank-you for everything. My experience was the best!
Welcome, room, breakfast... No
efficient friendly staff, good quality food
everything 1st class
Food was excellent and good value for money. Quiet a distance from town which was clear from info about hotel
everything, nothing i could complain about it at all
beautiful countryside & perfect white sandy beaches within 15 mins; the relaxing atmosphere N/A
the food was excellent the staff know their job very well
The food was excellent,a great breakfast to set you on your way.The steak dinner is superb irish beef. n/a
It was spaceous, clean, comfortable and surprisingly quiet considering the numbers using the hotel on the saturday. Nothing
Good room size, lovely lounge area Bedroom very smokey. Had asked for non smoking but hotel didn't guarantee this, they could have opened windows and put on fan when room was vacant. Some food overcooked eg burnt champ and mushy veg. Breakfast excellent
The food was amazing and the staff very friendly.
Clean, good food friendly staff
Good breakfast with newspaper, nice big comfortable bedroom There is nothing in the area
We used the hotel as an overnight stay while playing golf at Portsalon Golf Club. No
The Hotel is very clean and comfortable and the staff are excellant. Would stay again.
the size and cleanliness of the rooms were excellant the staff all very helpfull and the food was very good
Staff were friendly and helpful. Food was very good. Nice location for relaxing break. Enjoyed nightly music particularly on the Wed night.
Good Value & friendly Staff Upgrade work
the breakfast was lovely, also when we got the executive room the 3rd night, it was lovely the first 2 nights we stayed, the room was very small, bed was very small, particularly on the saturday night 24th March 2007, very very noisy on the corridoor outside room 228
I liked the mannerism and helpfulness of the staff at all times. The meal we were attending was excellent and the service A1 too. A lovely hotel all round. I was a bit put off by the brawls that appeared to happen later in the evening. I felt it most unfair no one suitable from the hotel was there to manage this and very disappointed that a young girl was left trying to deal with the matter in hand.
staff friendliness. Excellent food though there were a number of bar staff, service was slow to order and to remove plates, empty glasses etc.
All staff were friendly and nothing was a problem. It was great to have use of all the leisure facilities included in the price of your stay.
The assistance given to me by the receptionist when I had a problem obtaining a connection to the internet was excellent.
Our stay was too brief as we were attending an event in the hotel. But both the hotel and the staff met our expectations
good childrens menu and excellent staff
The rooms or to small for the prices, you can hear orthers talking in the next room and out in the hall.
Everything went as expected, no nasty surprises. Staff were good and friendly, slow at reception though. good party athmosphere.
The hotel's lounge area is well set out to enable people to relax and enjoy the ambiance of the large hotel and room I was allocated was large and very comfortable.
the food was excellent and well presented.The staff were very friendly and able to advise us on events taking place locally and elsewhere.unfortunately we did make use of spa or any other facilities due to short stay but maybe next time no
the Wig Walk
The location is excellent, close to a lovely beach. no.
clean, new, friendly staff, good food noise from night club next door
Warm welocome, friendly staff, excellent choice of food.
friendly reception, lovely,clean room,keen price.
The staff were friendly, helpful, and welcoming and the location is magnificent. A truly beautiful part of the world
Each and every one of the staff at the Downings Bay was committed to making our stay a most enjoyable one. Facilities for play and babysitting services for the children in our group were excellent which added greatly to our enjoyment. We were given the additional facilities of washing and showering after the Donegal Marathon run we had entered, even though we returned after the official checking-out time, which was much appreciated by all. As a seasoned traveller, I genuinely found nothing I did not like about the hotel and have already since my return recommended a stay there to friends and family. I will undoubtedly return at the earlieast opportunity - sooner rather than later.
The staff, food were excellent. The location of the Hotel was amazing. Loved it. No
entertainment was excellant, food was beautiful
Location and spacious/comfortable public areas
Family owned hotel,friendly and relaxed atmosphere.Good choice of menus-Early Bird,Bistro and A La Carte .Excellent breakfasts.Staff efficient,friendly but not obtrusive
The staff were very friendly and helpful. It is quite expensive for what it is! i.e. I have stayed in bigger rooms in B&B's for near half the price.
very flexible - wife couldn't join me for 1st night and I got a complimentary dinner that night! Completely unexpected! Had to miss breakfast to get to an early meeting (breakfast starts @ 8:15am). Coffee making facilities in room, however!
The food very busy dining room - bookings made but still had to wait half an hour
Homely bed was very hard
Warm and courteous welcome. Very pleasant staff and most obliging.Bedroom decor rather dated and dark, but comfortable enough. Bathroom could do also with update. Dining room lacked atmosphere, but the food was good.
Excellent food & relaxed atmosphere, good music & company, great location Bathrooms could do with modernising
The whole experience
Staff were very friendly and our room was lovely. Water was cold some of the time and heating was off in the bedroom but was corrected when we complained and remained 'on' for the rest of our stay. Food was expensive and poor to average - definitely the weak spot.