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Location was perfect Second time in Haarhuis and second time when our windows were extremely wet. Aircondition was on all night but didn´t help. Makes air in the room bad
Excellent staff - very helpful and friendly
Close location to local town Undergoing refurbishment. Generally the hotel looked 'very tired'. Hotel lift was ancient,
The service was great and the hotel staff really paid attention to the details. The taxi arrangement was slower than I expected but was manageable.
The staff were excellent It was too short!
The location was convenient to the station and inner city. The restaurant offered good meals at resonable prices and the breakfast buffet was well presented and offered a good variety. Service was friendly and efficient. I missed a small fridge in the room as well as a tea tray and kettle.
very nice breakfast buffet bed too soft, too hot to be may
Central location near railway station. Staff polite. Good buffet breakfast - wide variety and good quality. Hotel in shabby condition. Compares unvafourably with other 4* hotels. No better than 3 stars at best. Single rooms very small. Like stying in student hostel. First room strong smell of smoke despite being non-smoking. Second room acceptable for smoke smell. Same small size. Very small single bed which dipped in middle and very soft. Fabric of hotel showed signs of overdue refurbishment. Stains on walls, missing pictures with hooks still on walls, numerous tears in wallpaper and bashes and scrapes on walls and door frames.
Accurate staff at reception. Excellent breakfast. Good bed.
convenince in distance to the station it was dated , the walls were dirty
There was a fault with the plumbing in the bathroom which made very loud vibrating noises thoughout the night. When we complained we were only given a 5 Euro discount - pretty poor compensation for having had virtually no sleep.
The proximity of the woods, since we were travelling with a dog. The vacuum cleaning of the room - there wasn't any. Since we had a dog, and walked every day in the woods, the room could have been hoovered during our stay.
Convenient for car access to H/V park
Only there 1 night, but staff were pleasant and efficient. No complaints at all.
Great breakfast Nice clean modern rooms No quad rooms, which is a bit of a nuicance with kids
The breakfast was better than average. The beds were comfortable and the room was quiet and clean. It was over a kilometer's walk to the area where all the restaurants were. The dinner in the hotel restaurant was good but there was quite a lot of food and we wanted to try something else the 2nd night. The wine bar didn't appear to have a large variety of wine.
quit environment and good hotel
Hotel Staff were very friendly. The wireless internet was not working in my room all the time.
Hospitality, very good breakfast and free WiFi in the room Nothing, I prefer this Hotel already 15 years
nice place to stay and breakfast is nice. not easy to arrive for people without a car.
It was easy to access. Plenty of parking space. Nice restaurant and food. Room was comfortable. Staff were helpful and friendly.
We came to visit the Airborne Museum and Cemetery at Oosterbeek and were pleased that we chose this hotel rather than stay in Arnhem. The location was good, rooms bright and fresh with comfortable beds. The staff were friendly and helpful and breakfast was excellent! The restaurant menu was expensive but 1015 mins walk takes you to alternatives. We were only staying 1 night and did not have time to use the facilities available - we will stay longer next time!
Very friendly staff, good bed, good shower, good restaurant, good breakfast, easy parking, All in all excellent, the only monir detail: no hairdryer in the room.
the breakfast and the price
Good service on some extra help we needed bij Mr. Marijn
I did not like the layout of my room with the shower in the centre of the room between the toilet and the hand basin? The room was very cold and the temperature controller appeared to be preset at a setting which meant it was uncomfortable to sit and work. No minibar? insufficient desk lighting to work. For the cost, I do not think it was good value for money.
Easy to find. Friendly staff. Would stay again.
Clean room, very good food, perfect localisation.
Very good breakfast buffet. My children loved the free internet access and playstation! Although we requested a non-smoking room, there was still a lingering smell of smoke in our room. The children's room was fine though.
low price for a hotel of its kind nice bar breakfast not so good
The river view A good walk from the town though there were bus stops close by.
Nice view of the river
The Rijnview from the room was beautiful.
Great views over the Rhine. Good breakfast - although not included in the price. Rooms were very clean and modern Two separate beds joined to form a double bed. Prefer a double bed. Hotel is a 10 min walk into the centre of town
Situated within walking distance of town centre Room smelt damp and fixtures were broken
The friendliness of the staff. Excellent food and very comfortable rooms.Breakfast very good value for money. Good location.
The beautiful view A terrible noise from the terrasse until 00.30, impossible to sleep. The hotel must turn down the ligt at 23.00 to give peace to sleep.For that reason we will never stay there again!!!
Location on the river Rhine. Double bed was actually 2 single beds pushed together.
Needs better lighting in room, especially a reading light
The views from our room and the comfort of the room. Room service for coffee, a little slow.
Nice and quiet, nice area
Setting noisiness from other rooms.
Great hotel, nice and quiet, bit out of town, hire very good quality bikes at hotel for cycling but beware of the few hills. Check out Beek in particular Hotel/Restaurant "Het Spijkertje" Little bit out of town but bus stops right outside the hotel (and runs to timetable unlike in UK!)
Location, Well kept grounds, Comfortable. Good breakfast. No menus produced in restaurant for evening meal.
Hotel staff very friendly Food is. Dry good Old hotel. Feel like an hospital
Very peaceful and relaxing. Good room; clen and quiet. Probably best suited to those with a car. Bus service is available quite nearby, but a few trips to ton can get expensive.
Helpfull and honest staff. Recovered mislaid documents which we had left in our room, and posted same to us in the UK
Excellent from start to finish
the breakfast is excellent, always good quality and plenty off. the pillow are awefull!
The staff was extremely friendly and helpful. Overall the hotel was good value for money. The room service menu was extremely limited and you had to get the menu from the front desk - was not in the room.
Location was convenient to national park. Parking available. Pet friendly. Food in restaurant was good, but dinner menu is pricy. Confusing and not very clear on how to find rooms; elevator opens into a conference area. A hotel map near the main elevator would be useful or a sign pointing the direction towards rooms. Billed twice for one room for one night. Hotel was unresponsive in resolving billing error which they acknowledged at checkout. Based upon difficulty and frustration in resolving their billing error, recommend anyone visiting this hotel pay in cash. If a light sleeper, bring earplugs; conversations/noise from hallway is easily heard in rooms.
Very nice hotel and location
Very nice and comfortable facility
Friendliness of staff especially when organising a minicoach to take our group into Arnhem for the evening. I thought the beds were a little uncomfortable
In general the rooms were comfortable, staff friendly, wi-fi connection was good 1. The scrolled eggs for breakfast were the worst eggs I eve had - too hard and dry, 2. there were no comb at the reception, 3. there were no minibar, 4. the bed - instead of 1 big matrass on the bed there were 2 small ones (I hate it) - when I asked to change the room for the room with big bed (without overpaying)- they refused, just offered almost twice more expensive room.
The room was very nice, clean, and big. I really enjoyed the breakfast buffet. The facilities were very nice.
Good quiet location, good breakfast
peace and quite, good setting hire of bicycles a little expensive
the room looked clean, however, the rubbish from the previous user was shoved under the bed! the food in the resturant was horrible.
firendly personel, good service, access to hotel was excellent, food was good but as always could be improved
It's clean and not expensive.
location Breakfast was not included, and too expensive
Very good breakfast. Everything is new now
The location is brilliant , next to the station . Hotel very clean , excellent staff & very good breakfast .
32 Euro for breakfast? Ridicilous price compared to spending 24 Euro on a three course meal at a local restaurant.
no tea-making facilities in room
Staff very friendly and the room comfortable.
Everything about the hotel was exellent. Very relaxing atmosphere, and extremely helpful and friendly staff.
Hot drink facility in room
The hotel is close to the station and the city center. Nothing.
Standard 3 star hotel in nice location. Kind staff. no
It is well-equipped, in a lovely part of the country, ideal location for exploring the countryside. Convenient for me to visit friends locally. Staff attentive and efficient. None
Excellent. Very nice hotel. Worth the stay.
situation, peaceful, excellent breakfast
I came to The Netherlands to visit family. The day I arrived my sister-in-law and I spent many hours in your lounge. We ate lunch, had tea had drinks and snacks. Later my other sister-in-law joined us and then my son, daughter-in-law and granddaughter. It was very relaxing. It would have been easier if my room had been closer to my son's.
Good value for money; feels like premium hotel for average price
This was our third visit to this hotel, and we enjoyed it as much as ever. Enormous, comfortable bed, very welcoming and helpful staff and a super breakfast. The lounge areas are particularly inviting, well used and with a good evening atmosphere, where you can buy affordable food on the lounge menu if you want to avoid the higher priced restaurant. Perfectly located hotel for Oosterbeek and Arnhem, with a bus stop right outside. We hired bikes also, for 12 euros a day. We will definitely come again. There was a problem with the hot water one morning, but every guest was given complimentary bottles of wine and sparkling water as an apology. The water in the pool wasn't warm enough for us.
reception staff were very helpful as were the restaurant staff. The setting in which the local is situate is very nice. food in restaurants was expensive
The hotel is excellently situated for visiting the Oosterbeek battlefield areas of September 1944 (The Airborne Museum 'Hartenstein' is only a 10 - 15 minutes walk away). Although the Arnhem bridge is considerably further from the hotel bicycles and taxis are readily available from the hotel reception. Throughout our stay the staff could not be more polite and helpful. The rooms we very clean and of a good size (no tea/coffee facilities!) and I can recommend the buffet style breakfast, a real 'challenge' for those with big appetites!! I would definitely stay there again and would recommend the hotel to anyone thinking of visiting this historic area of Holland.
Lokation near by highway Freezing cold at the hotel
Friendily staff , good food, cleanliness and comfort of my room Signage could have been better outside the Hotel
Breakfast and restaurant No drink available after 11 p.m.
i liked the warmth of the rooms and also the fact that people were very good at helping us and making life easy, yes the fact that theres no double bed, its two beds stuck together and you fall between the beds. this is all that makes it bad and also the location is not very good but thats not a big issue
Convenient, good sized room, friendly staff. Maintenance could be better. The sink and bath drains were partially blocked, causing slow water flow. a fluorescent lamp in the bathroom took anything between 2 and 30 minutes to switch on. These faults were reported.
Large room and bathroom, good breakfast, (free) parking facility, about 25 minutes walking to the Tiel centre, helpfull personnel. Two single beds instead of a two-person bed, old-fashioned style, shower needs renovation, around the reception and in hallways is was pretty cold.
The rooms are nice in the size. The beds are too soft. Every day, early in the morning, there was a lot of noise, caused by caterer.
easy to reach. N/A
It was relaxed and reasonably comfortable. Too much noise from other guests. Not that they were particully noisy but sound insulation is very poor. Mediocre lighting in the room.
Friendly service in restaurant unsufficient light in rooms, semi-dark except bathroom
Location. Easy access. A litle less smoke (tobacco) would be preferable in the bar-region.
Hotel location is fine. The hotel is located near to highway and several attraction sites We ordered a family room but our room was very small. It was no place to move when sofa was opened. A minibar was dirty and stinking with old mouldy food. A replacement room was not offered and it took more then an hour for hotel staff to clean the minibar. No electrical kettle in the room. This is improper for 4* hotel.
The oustide of the hotel. The pool, garden. Room was durty, the carpet was not vacuum. I stayed 2 nights, and the cleaning of the room was: they made my bed. The TV had no remote control, and when I ask the reception for one, they told me they were aware of the problem but they couldn't solve it.
Very good hotel with many facilities. Breakfast delicious and personnal very kind! Nice place to walk or just take rest. Sure, we will come back!
Very good food and comfortable accomodation.
great location, nice swimming pool, good restaurant
The hotel was ideally located for what we wanted to see in the area. The place was a building site! The email confirmation I received on booking the hotel stated that the works would be finished in July 2010 so we would not be affected. There were wires coming out of the walls, dust, dirt, wires crossing walkways and, with elderly parents with us, we kept reminding them and our children to watch where they were walking. I'm sure it is going to look very nice but the place was a mess for our stay.
Very quiet surroundings. The room was rather small. No tea or coffee facilities at your room.
Friendly staff, good food. Location to local events. Very quiet. Smoking within the hotel.
The large grounds containing lake, woods, tennis courts, etc. Reception welcome could have been a little warmer.
I liked the friendly staff, the food was excellent, the room was clean and comfortable, the cost was good value for money. All in all I cannot complain about anything and I will be booking again next Summer. Everything was perfect as far as I am concerned. I noticed that someone complained about having to cross the road to get to the rooms. I did not find this a probem at all. When I left your hotel, I went on to stay at the Sandton Pillows in Zwolle. Biggest rip off I have ever come across.
When booking, we requested a room in a specific part of the hotel and the result could not have been more accurate. The design of the corridor entrance door and those of the rooms means that they are difficult to close quietly. This results in the general noise level being quite high.
Room was excellent, breakfast very good
very quiet town
Good clean room, close to Nijmegen and the motorway A73. Everything was very clean.
staff helped with breast feeding milk that needed to be stored and accesssed Room was next to a lift and stairs, hence slept badly. First day breakfast was insufficient (everything was gone and not replaced). No minibar for storing breast milk.
Nice clean rooms. Had to cross the road to get to the restaurant, which was expensive.
good for money
Arrived late at 23:30 and reception staff had everything prepared for our group to check-in. Went out of their way to make our stay enjoyable.
Typical VanderValk: a well-oiled machine with all the facilities in place.
Access to 2nd war sites
The food wasn't too good (almost cold upon arrival) and too expensive
very nice surrounding we came in the dark and it was not easy to find it.
This is a perfect place to have a relaxing weekend. Good location in the forest; good facilities (small swimming pool and sauna) and large selection in the breakfast buffet.
A lovely relaxing stay in beautiful surroundings. Nice walks and very close to Oosterbeek.
the reception was friendly and good organised,the room was nice, the breakfast very good, price OK We are very satisfied also about thesite of booking.com
The location, and the facilities available to enjoy the location. Nothing
quiet location in the forest.nice swimming pool
A really good hotel in a nice quiet location amongst woodlands, very large and comfortable bedroom
Nature outside is wonderful, close to 52 degrees building, nice comfort rooms, good beer in the bar, however restaurant is a bit of expensive. But no choice, there's no restaurants around.
We were there for a concert at Goffertpark and the hotel was at an ideal location, just ten minutes walking distance from the concert grounds. Of course, the spa center and the mineral springs made our stay more pleasurable. By the way, as a comment on an earlier guest review, the carpets in our room were recently renewed.
Food is always excellent if it arrives and the spa is a great way to unwind after a busy day. The building and grounds are very pleasant. The struggle to get food, even as room service, when arriving at 10pm. Being charged for items that were untouched. Very slow checkout. I'll try not to come back.
Nice hotel, spacious rooms, comfortable balcony. Wireless internet works well. Very nice spa, good breakfast buffet Beds are too hard and the pillows soft.
quite sterile environment, with at this time of the year almost empty
Politeness and friendliness of staff None
Staff and facilities were especially welcoming
the hotel has re-furbish and the room was excellent. the spa is very relaxing and really enjoyable. only a 5 min cab ride to the centre of the city. we really enjoyed our stay and will be going back.
The room was just redecorated and it looks good. The breakfast is extensive and the food is good. The mattress was too hard and the pillow too soft.
Friendly staff, spotless refurbished room, and Goffert Park festival area at walking distance:-) nope
The internet cafe, breakfast and friendly staff. Shower not working in the first room - changed quickly by staff to another room. No adaptor plugs available.
The location of this hotel is great. Not too far from the Kroller Muller Museum and the national park. They have bicycles to rent if you wish. Breakfast was acceptable. The toilet was running during most of our stay (2 days). The staff worked to repair it, but it wasn't fully fixed before we left. Not an issue for us, but would have been a problem if we stayed longer.
free Inernet on computer cigar in ashtray of bath room, dirty
Great accomodating helpful staff
The staff were very accommodating and helpful and the room was very comfortable, spacious and clean. The proximity to Amsterdam. It might be helpful to provide some sort of shuttle to/from the train stations so that a guest doesn't have to worry about the infrequent taxis.
The serenity not really
Quiet, forest location
Comfortable hotel with excellent staff. Ideal for a relaxed stop not far from the motorway.
pleasant hotel, with modern decor. slightly difficult to find after dark
Clean, nice location. Room was a bit uninviting.
i have stayed at hotel erica before, it is close to the town,but the location makes you feel as if you are miles away
The hotel is sitated on a beautifull place, very close to center of Nijmegen. Very relaxing atmosfere after hard work.
nice place inside the wood no cooking facilities for tea..., bath needs renovation, very small TV, expensive W-Lan access, old and dirty towels
scrambles eggs in the morning, never seen so perfect in any hotel!
very nice enviorment, and very good hotel in the forrest. I like the trees there and the foutain and the fresh air. a good place for a weekend stay!the staffs are nice! the bed is too soft, can't sleep well. the lift is broken so luggage can't fit. and the apparatus seems a little bit out dated.
Very nice room, nice staff, and situated in a lovely area.
the restaurant, verry good dinner and enjoyable breakfast the rooms are enough big but dark colours and didnt look like 4 stars hotel!
the location is ver nice close to the woods for a nice walk the sauna was verry small just one cabine
High standard, helpful staff, superb breakfast Expensive bar prices
The breakfast and the kindness of the people who worked in the Beans and Bagels café. The person in charge of the internet connection was kind enough to do some troubleshooting in the router configuration so I could use mi wireless with my laptop. That was very helpful and I appreciate it a lot. Only the pillows, which were too big and there weren't other to choose from. Also, the shower door dripped too much water when openned after a shower.
Very nice rooms, good location. Awsome breakfest included!
It's a nice place with friendly helpfull staff despite the rant below. really steep stairs (closer to a ladder than staris) which did not suit my mother who is 70 and not physically able to climb them. we were booked in for 3 nights. i offered to pay the first night as it was booked and try to find somwhere else. the manager charged the full amount and told it it was my problem as the web site says they have steep stairs (it doesn't by the way) didn't have enough money to find anoter place so pretty much had to carry mum up and down those stairs. Hope your proud of yourself Mr.Manager.
Location - in old Nijmegen shopping st. Toilet was in a very small cubicle & wash basin was tiny in shower area
This is an observation, rather than a complaint. Room very small, as also the bathroom. Floors are wooden, so guests can be heard coming up the stairs and in their rooms. Extremely noisy. Stairs steep and narrow, so not recommended for less mobile guests.
its location was very convienient as it is very close to the bus and train station , and it was clean expensive . very tiny small rooms. and poor lighting
The bathroom of the room had a plastic curtain instead of a door.
Convenience, location, price, courtesy of staff The rooms are in a separate building to the 'office'. This is at the restaurant a few doors along the street. In principle there is nothing wrong with this. However, as I had to leave early, I paid my bill the night before. I left the keys in my room and then found that I needed to use the outer door key to exit the building - something I had not been told. At this stage I was unable to exit the building and locked out of my room. I could not get to the keys. This may seem funny but at 6.55 in the morning with a train to catch it was not! I managed to get another guest to get up early and let me out. I was lucky. In case of a fire and panicking people or any other emergency, it would not be safe.
centre of Nijmegen, nice, old house thin walls, you can hear a lot from your neightbours
Excellent location in downtown Nijmegen. The room we were given was in a adjacent building in a calm side street. The room was adequate and clean and even cozy. Heating was adjusted after we asked for it. A very nice and more than sufficient breakfast was served in the Bagels & Beans café that operates the b&b. All in all a very simple but not unsympathetic place. This accommodation cannot be recommended for people who have trouble with stairs. The b&b is difficult to reach by cab as the street is pedestrians only. The room can only be reached through a steep and winding stairs. We had to carry our luggage upstairs ourselves. The bathroom and toilet (shared) are on another floor.