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The drinks and the open buffet for al day and night long the room was mislocated and the hotel facilities were so far and you have to do a lot of walking and it was like you are in a maze. Concierge was the worst I’ve ever met he should be in plumbing business not in the hotel business he was sooooo rude and the lady in check out desk at the other building orang one did not say good bye she said ok you can go now it’s like we were in a police check point, other than that everything was cool
Huge area, tremendous number of facilities on the territory for visitors of any age, beautiful pierce with sunbeds Food and variety of drinks was a lot, but the quality was so-so. Too many girls - "professional tourists" in the hotel on May holidays
The entertainment team was excellent. With out them the holiday would have been boaring because it was out of season. Thank you to kadriye,farie and maytap The people from the comference made us feel intimid'ated especally having to eat in the same restarant they was rude pushing, shoving and arrogant. We could not get a drink in the lotus bar because of them. It seemed like they was more important than the holiday makers.
There are very delicious and a variety of restaurants. The rooms are comfortable and hotel has amazing atmosphere. Turkish bath is perfect especially after an exhaustive swimming day. During the nights they have very entertaining open disco (alara). animation team was very poor and unorganized. i was there in october and animation team told me it is different from june to september. so if you wanna join the activities of hotel, it is better to go in july or august. in october, more than half of the animation team were already left. i reserved 2 bedroom-villa but they gave me 2 bedroom family house(aile gol evi) instead of villa. but for the price that i paid, i didn't complain about it.
The hotel is excellent. Food is great, Entertainment is outstanding, and rooms are comfortable It is far away from Antalia airport
Just in front of the sea. Good location. Personneel for buffet breakfast not active distributing coffe, tea, juice. Organisation to be improved.
The Hotel is ideally situated near the old town and with side sea views of the bay. Very confortable and excellent service.
New building with elegant architecture; clean and well-equipped rooms; service-minded staff; excellent spa and fitness facilities; very good food. Walking distance to a lively promenade area (Işıklar Cad). The building is tightly surrounded by residential buildings: most standard rooms have only partial sea view even on higher floors. Management employs a strict advance collection policy enforced by a room locking mechanism, potentially offensive to uninformed customers.
Guest relation manager
The location and ambience was good, The Concierge, Ummut and the Red shirt Bartender was very good. - The Aircondition system is very bad without cool and also it makes lottsa noise and we had to shift our room. - The food at the Fish Inn was cooked very badly at first.. then also we found a Loong Hair in it. - The bald headed reception does not smile and also when we checked-in he asked us to find our own room which was wierd.
The staff was very friendly all the time. They all spoke at least some English, even cleaning ladies! The hotel is very clean and service in the pool area very good. Every morning around 9 o'clock I was woken up by a lady who came to check something in the room - I never found out what. It was not the cleaning yet since she came later. Then a third person came to check the minibar. All these interruptions were not nice since I was having a holiday and wanted to sleep late.
Hotel was too good and fairly priced. Rooms are very clean and have all the necessary amenities. I have got the sea view room. Hotel was awesome waterpark and good swimming pool. Location is very claose to city centre and all public transport available near the hotel for roaming around the city cheaply. Hotel staff is very good but in one or two instances, need to be bit more courteous with guests. Make sure you have ample time before you enroll for a sight seeing trips with the hotel. I have enrolled for a rafting trip with the hotel and the hotel have promised that I will be back by a specific time. I need to catch the flight to Istanbul. But the sightseeing service provider was really bad, I nearly missed my flight. I spent extra money and took stress. Really bad experience in that sense
Food at lunch no
Location and staff AC was not working
rooms are old. apperantly there are refurbished flats but not offered to reservations through booking.com for booking.com prices are well discounted.
nice location but service is poor and late. they billed us for mini bar items which we did not use even after we complained they did not listen and they insisted on chrging us we think their employees on the floor housekeeping for example used these item(we do not have childern) and we had tp pay.
Good service, no need to carry your towel, well maintained facility, perfect breakfast, many good activities (spa, massage, sauna, diving, luxury club and dining, rocky swimming area, big waterpark, inner and outer swimming pool)panaromic view, easy accessible location, helpful staff, discount offers for diner, cheaper beverages compared to other 5-star hotels. Size of bathroom, not including dinner.
The view of the rooms were awesome! Hotels rooms reaaly need renovation. They maybe so stylish and pretty for mid 1990s but today they look very old and and for a place as expensive as Dedeman this fact is unbelivable. Also the disco makes it impossible to sleep.
Vey peaceful and quiet hotel with nice view.
A very plesant atmosfhere, a true summer holiday....many oportunities to have fun but also to relax after....an exceptional enterteiment teem, friendly personal and good food...looking forward for another holiday
Nice locations, 50m from beach, but small bathroom. Generally, quite good for couples.
The cuisine was wondeful, especially desserts. The personnel was always helpful and friendly, they even allowed us to use UAI plan before we checked-in and after we checked-out. We would reccomend this hotel for those who prefers to eat, but not for those seeking something more than that. The territory is rather small, smaller than we understood from the comments. The rooms cannot be rated for more than 3 star hotel, and the housekeeping service was the worst we'd ever experienced. It seemed that the maids took only tips and did nothing else. If we'd known before, we wouldn't have stayed at this hotel; there are much better places for almost the same money. The sea was clear and wondeful, but the stones on the surf made going into and coming out of the sea a torture. Think twice before coming here!
Very nice staff to deal with, specially Ofuk and Moustafa at reception, also very nice animation team Poor A/C system !!
Cleanless, very good food, helpful staff, fantastic swimming pools, Mediterranean sea very close to the hotel. Comfortable room for two adults and two kids. When had something to complain, the staff reacted quickly and put the things all right. Taxi service was on line front of the hotel and security guards made our feel relaxed. Actually small details: we didn`t get any kind of hotel manual, which would have been a great help. Usually hotels have hanbooks in their hotel rooms, but not this time. Some Russian tourists were noisy but when we complained their noisy behaviour to the hotel managment, it stopped.
frendly staff and u can make relationship with other persons food good animation team must be fair with arab
I stayed with my friend and the value for the money was good. Pool and beach and spa were excellent. Obviously the location is far from the city (we had a rented car which fixed that problem). The balcony was not really to the sea and there were no chairs there. We stayed in a family room, and website showed a large room with two single beds. However, we had two separate rooms with queen size bed and an additional single bed. Not what we thought.
We liked the quiet location by the beach but still very easy reach of the city. The cafeteria-like restaurant and the crowded and chaotic Kurban Bayram dinner
I really enjoyed my stay in Sealife Sotel, with excellent staff, comfort and food. Location of hotel is properly chosen, with amazing views of sea and mountains. This was the best holiday in my life......
Everything, This was a very nice hotel. We stayed in a family room which was spacious and super clean. The All Inclusive service is very good. Entertainment team is nice, not too pushy, and creative. I recommend this hotel for its price The staff is very young and inexperienced.
Food was decent and of good quality, rooms clean and pretty. Very kind staff :) (big plus) good location. Pluses did outweigh minuses Drinks were to be honest terrible. I thought it was an exaggeration but no. We even paid 10 euros a drink to get premium thinking if would help ....it didn't but we got some fancy straws. Also because we only stayed one night we found out after checking in we could not go to a la carte restaurants which we had looked forward to because you need to reserve 24hours in advance. Very disappointing.
Every thing was very perfect; Specialy the water park next to the hotel wich is free for hotel residence. It was the best hotel that I've seen in turkey.
avrything was ok nothing
funky hotel, good facilities, original design, great staff, good location great range of breakfast - only had pastries but didn't think they were that good. beds - fun design but not that comfortable as very hard.
It is clean, comfortable and a nice hotel. The breakfast was delicious.
beds at pool and the beach The paid wi-fi and no manager speaking russia
It is a little bit expensive but it deserve the price. After you stay there you do not care the money you gave.
in general a decent hotel with all the characteristic of a relax holyday the hall with a Mediterranean restaurant to uncomfortable
I appreciate the staff being young and attentative. The service attitude is correct. It's kind of dull, not the design but the general atmosphere; it's like living in a modern exhibition. Hillside Su needs to spice up to get interesting!
design of the hotel, friendly staff, great breakfast, total experience they did try to charge a bottle of champaign to the mini bar bill, although we did not even touch it. but they changed the bill after our complaints, so no problem in the end.
Excellent hotel. The price had included everything (food, beverage, facilities, ...etc). Stuff is nice.
We really enjoyed during one week stay in Delphin Diva Premier. We wish to come back again . I recommend this resort hotel to my friends. Entertainments ,food and other facilities were excellent.
Very well staffed and friendly hotel, and good food for an all-inclusive resort.
Hotel is located right next to the beach, it's private beach was not crowded. Massage service, and turkish bath was very good at a correct price. Between the hotel and beach there is a main auto road, which can be loud for some rooms at lower levels close to the road. That can disturb the perfect view of the sea a little bit.
spa facilities. Poor pebbly beach, very busy and noisy road, poor choice of kids facilities, smokey lounge, average choice of food and snack menu was basically a limited choice of what was already on offer either at lunch or dinner - no imagination. No ala carte option or shuttle even though advertised on website. I don't believe this hotel is ideal for the tourist seems far better equipped for businessman.
excellent location little difficulty speaking english
The wifi internet was functioning very poor. Food & beverages were too much poor for a 5 stars hotel , and the smells in the restaurants , bars & restrooms were not good .
Food variety was very good also delicious. Hotel is not far Antalya, if you rent a car it would be more easy. Very clean and hotel staffs were very friendly. We have 6 months old baby and we did not face with any problem. We do not have any complaints, it was such a nice holiday.
Excellent food, good pool and other spa and relaxation facilities, helpful staff. A long way from anywhere - a good taxi ride into Antalya itself, with nothing to do around the hotel apart from the beach.
The service which was given to us was excellent. The staff behaviour was perfect. But I specially liked the Activiteis Group who made peace and eciting times over there for the passengers. The games and the dancings was nice. Just the rates for currency changing was not real. It means that it has some difference from the original rates.
Always try to pass the buck when problems arrise! Did not appreciate being asked for more money on checkout with no proper explanation (English very poor)
the night activities held by the pool and beach the airconditioning system was very poor
Good hotel and good facilities. Excellent food. Location is little to far from center
Location is near beach but away from any near restaurants or activities nearby where you need to take a taxi which is costly in Turkey.The lobby is beautiful, large and nice. Rooms were adequate but not large enough. Aircondition in rooms was not working adequately. Breakfast was served up to 10 AM onlly and exactly removed without caring for holiday makers who like to take late breakfast. being a 5* hotel, the breakfast juice is rather drink but not fresh juices, fresh juice is sold during the breakfasyt at cost of 8 TL. Receptions staff are few and there are always queuing of passengers. Expensive
The location is on the beach but not direct on it. Luxurious, and clean The staff are not speaking different languages (English is a global language). Staff at check in are lazy and consume a lot of time to do that.
nothing I did not like the construction of the hotel it was a concrete tower, which was cold and bleak.
Rooms are nice and well maintained. The swimming pool is spacious. The hotel is especially suitable for business travel Prices of food and drinks are very high. The music on the terras and the outdoor restaurant was too loud.
Good location right on the sea... good price to quality when you take it on a special offer Internet very slow... no animation entrateinement.... i had to wait 1 hour to check in ... at 12.30 !!
food;comfort entertainment poor for quality of hotel
hotel staff and services. shuttle time table.it was only one service per day and you had tto book.10:30 departure from hotel and 5:00pm return.There were no sightseeing tours for individuals.
The staff were fantastic, the level of service was very good, the spa was extremely good and the staff were very professional. A huge variety of activities available to keep children of all ages entertained. It also felt very secure at the hotel.
Food was wery tasty, SPA was exellent,staff was wery polate end helpfull.Concerts on the stage was exellent an every evenening new. Gays from animation team sad to my 18 years old son that all nice girls in hotel are their.
The Concorde was a lovely hotel with courteous staff, good food, beautiful/clean pools and nice/sandy beaches. I was very pleased by all accommodations. It was also relatively close to the city of Antalya.
A La Carte Restaurants, Food was very good overall. Service by most staff was very good. Swimming pools very nice. Friendly and helpful staff Poor Internet in room, it works for 1 week then packs up. Have been here 4 times and the same happens after a week. Have mentioned this each time but nothing changed!
It was very comfortable and liked the idea of having an all inclusive package, so one didnt need to step out of the hotel.The outdoor layout and pools were lovelyThe spa was a delight.
I liked smile of staff, the outdoor areas, garden, restaurants and the buffet. I did not like the mini-bar content which only contained some concentrated juices and beer. Although it was all inclusive, but even the quality of spirits served at the bars and restaurants was not high. I received a seaview room but just opposite to the lifts which was noisy in the morning and was not the best available room I presume.
All inclusive did not have to pay for anything. Had several al a carte restaurants. Good selection of food Having to book a la carte restaurants the day before you wanted them. Rooms sometimes not cleaned until late afternoon. Only 1 bottle beer and 1 can of beer in minin bar, plus soft drinks. No spirits or wine. Not good when we don't drink beer.
Location and hotel facilities are just perfect , stuff are very helpful it is not a major issues but just small notes , baby cot was not clean , we asked room service to clean the room at 5:30 PM and now one came till second day in morning
Location, Room view and the facilities Staff needs to be more polite, service quality definitely needs improvement
Wonderful pool area, great rooms with a fantastic sea view, walking distance from Antalya... The pool was not heated
close to beach, but there are many negative things sheets were full of hairs -not mine- when I entered the room, same in toilet. Really disgusting. Also hotel staff was not friendly. I asked for non smoking room and they told me all were full (it was not true) and the smell of cigarettes in the room was terrible, I had to sleep all days with the window open!
everything: excellent service, breakfast, poll
Beautiful, comfortable, great resttaurant with romantic atmosphere and friendly service
Almost everything. Prices at the barber shop.
Professionalism of staff, and catering. No.
Spa & leisure facilities Bar prices too expensive. Also Euro/YTL enchange rate very poor.
Staff was super nice. Hotel was clean and service was excellent. There was hairdresser in downstairs, but there was never anybody working.
The all inclusive drinks were 'offered' by waiters regularly. There was ample seating and staff available at all times which I found more relaxing than previous all inclusive hotels. Finishing touches were good by cleaning staff which made facilities seem a little more special One side of building eg- rm 8121 was in the shade most of day and is currently next to building site for huge new hotel.
Good 5 star hotel for holiday and relaxation good spa and massage variation of food was good for 5 star hotel and based on price everything was normal and good but manager and staff was horrible We book 2 double rooms for 2 family and request for 2next each other rooms but staff of reception in arrival time was very rude and can"t speak english he give us 2 rooms in 4 and 6 floor that was so discomfort for us and tell us I can"t help you because your booking belonged to www.booking.com , you must book directly from hotel site !!! and after that we saw empty rooms in both of floors . animations was very loose and no funny
Entertainment was very good. Hotel staff makes you feel at home. Very friendly atmosphere and food was very good too.
Not too close and not so far from the city and airport. Has own sandy beach. Friendly staff. Aqua-sliders for kids.
The staff were fantastic from managers to pool cleaners everyone did their best to make you feel welcome.
A trip of a life time. Very nice hotel with exceptional facilities. From swimming pools, bars, gardens, restaurants, to the beach and water sports, all were very satisfactory. Food is very good and variant. Only problem is the rooms are a bit too small. We booked a family room (which should be a bedroom with a sitting room, and we got one room, Double bed, extra bed and a couch.
Food, Friendness of Staff
The service was great, the food was good for an all-in (varied choice), private beach We didn't like the view on a construction site, to many Germans (even the service was done in German, then Turkish), the hotel looks a bit worn. The available information on local activites (in & outside the hotel) was very limited (just a copie of a list).
smiling faces of staff, garden and pools