Overview

Sheraton Dubai Mall of the Emirates Hotel

Sheikh Zayed Road, Al Barsha 1, Dubai 283825, United Arab Emirates
+971 4377 2000

$171+

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Rates

Overall guest ratings

8.3/10 Excellent
Based on 5,378 reviews
See all reviews

Review highlights

  • 9.5
  • 8.0
  • 5.0
  • 4.8

Good to know

  • Professional service
  • Friendly service
  • Great shopping

Nearby

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    About

    Connected to the world-renowned Mall of the Emirates, our destination hotel is a short distance from downtown Dubai, Media City, and the Dubai World Trade Centre—and just minutes from celebrated sites, including Jumeirah Beach, Wild Wadi Waterpark, and Ski Dubai. Take in breathtaking city views from our 24th floor rooftop infinity pools and Sheraton Fitness, then meet for a drink at Vantage or a memorable meal at Sanabel. For larger gatherings, we offer over 9,000 square meters of naturally lit, fully wired meeting and event space. Enjoy captivating views of Dubai’s stunning scenery from our 481 guest rooms, including 94 suites. Each offers an array of amenities from our Sheraton Signature Sleep Experience bed and Shine for Sheraton™ bath amenities to complimentary High Speed Internet Access and more.

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Gift shop
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Free valet parking
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 5,378 reviews
    • 9.5 "Terrific location."
    • 8.0 "Great service."
    • 6.2 "Average comfort."
    • 6.2 "Rooms are ok."
    • 6.0 "Breakfast is mediocre."
    • 5.0 "Average value."
    • 4.8 "Vibe wasn't good."
    • 4.5 "Bad amenities."
    • 3.7 "Internet is poor."
    View all review categories

    Overall Rating

    8.3 Excellent
    Based on 1,720 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.0 "80% thought the service was very professional."
      7.0 "70% were happy with the room service."
    • 6.4 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      6.5 "Only 65% said rooms were big enough."
    • 6.3 "Breakfast is mediocre."
    • 6.2 "Average comfort."
      6.6 "Beds were acceptable for 66%."
      6.5 "Only 65% said rooms were big enough."
      6.1 "For only 61%, the noise level was all right."
    • 5.4 "Food is average."
    • 4.8 "Vibe wasn't good."
      2.5 "For 75%, the lobby entrance was sub-standard."
      2.9 "71% criticized the unstylish hotel."
    • 4.8 "Value below average."
      4.8 "The price was too high for 52%."
      4.3 "57% said the breakfast was too expensive."
    • 4.7 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      2.5 "For 75%, the lobby entrance was sub-standard."
    • 3.6 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
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    Overall Rating

    8.3 Excellent
    Based on 2,258 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      8.0 "Easily accessible by car, said 80%."
    • 7.6 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.1 "71% were happy with the room service."
    • 5.7 "Average comfort."
      6.8 "Beds were acceptable for 68%."
      5.4 "Only 54% said rooms were big enough."
    • 5.6 "Breakfast is mediocre."
    • 5.5 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      5.4 "Only 54% said rooms were big enough."
    • 5.4 "Food is average."
      6.0 "60% thought the dining experience was appropriate."
    • 4.9 "Pool is below average."
    • 4.8 "Vibe wasn't good."
      2.7 "For 73%, the lobby entrance was sub-standard."
      2.5 "75% criticized the unstylish hotel."
    • 4.2 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      2.7 "For 73%, the lobby entrance was sub-standard."
    • 3.2 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Overall Rating

    8.6 Excellent
    Based on 107 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.2 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 6.8 "Rooms are ok."

    Overall Rating

    8.3 Excellent
    Based on 1,290 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 7.9 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 6.7 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      6.4 "Only 64% said rooms were big enough."
    • 5.7 "Breakfast is mediocre."
    • 5.3 "Average value."
    • 4.4 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      2.3 "For 77%, the lobby entrance was sub-standard."
    • 4.0 "Vibe wasn't good."
      2.3 "For 77%, the lobby entrance was sub-standard."
      2.6 "74% criticized the unstylish hotel."
    • 3.8 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Professional service"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

    Recent Reviews


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