Overview

Sheraton Dubai Mall of the Emirates Hotel
Top Luxury Hotel

Sheikh Zayed Road, Al Barsha 1, Dubai 283825, United Arab Emirates
+971 4377 2000

$198+

Overall guest ratings

8.4/10 Excellent
Based on 5,187 reviews

Review highlights

  • 9.5
  • 7.6
  • 5.0
  • 4.6

Good to know

  • Professional service
  • Friendly service
  • Great shopping

Nearby

    Show all

    About

    Connected to the world-renowned Mall of the Emirates, our destination hotel is a short distance from downtown Dubai, Media City, and the Dubai World Trade Centre—and just minutes from celebrated sites, including Jumeirah Beach, Wild Wadi Waterpark, and Ski Dubai. Take in breathtaking city views from our 24th floor rooftop infinity pools and Sheraton Fitness, then meet for a drink at Vantage or a memorable meal at Sanabel. For larger gatherings, we offer over 9,000 square meters of naturally lit, fully wired meeting and event space. Enjoy captivating views of Dubai’s stunning scenery from our 481 guest rooms, including 94 suites. Each offers an array of amenities from our Sheraton Signature Sleep Experience bed and Shine for Sheraton™ bath amenities to complimentary High Speed Internet Access and more.

    More hotel details about Sheraton Dubai Mall of the Emirates Hotel

    Sheraton Dubai Mall of the Emirates Hotel Prices:

    $198 - $426 (Based on average prices for a Standard Room)

    Sheraton Dubai Mall of the Emirates Hotel Rooms:

    481 rooms

    Other names used to reference this hotel:

    • Sheraton Dubai Mall of the Emirates Hotel DXB
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    Starwood Hotels

    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Skiing
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Gift shop
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Free valet parking
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    Reviews

    Guest reviews of Sheraton Dubai Mall of the Emirates Hotel

    Overall Rating

    8.4 Excellent
    Based on 5,187 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      8.2 "Easily accessible by car, said 82%."
      7.0 "70% liked the proximity to sightseeing."
      8.8 "88% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.6 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      8.5 "85% were happy with the room service."
      8.8 "Hotel security was great, thought 88%."
    • 6.5 "Breakfast is mediocre."
      5.0 "Breakfast prices were ok, according to 50%."
    • 5.8 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      6.9 "Beds were acceptable for 69%."
      6.5 "Only 65% said rooms were clean enough."
      5.5 "55% thought the bathroom was big enough."
    • 5.6 "Food is average."
      6.5 "65% thought the dining experience was appropriate."
      5.0 "Only 50% were satisfied with the menu."
      5.0 "The price was ok for 50%."
      6.0 "Desserts were ok, said 60%."
    • 5.0 "Average value."
    • 4.6 "Vibe wasn't good."
      2.8 "For 72%, the lobby entrance was sub-standard."
      2.8 "72% criticized the unstylish hotel."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      2.8 "For 72%, the lobby entrance was sub-standard."
      2.3 "77% complained about the elevator."
      3.0 "70% found the grounds unpleasant."
    • 3.9 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
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    Overall Rating

    8.4 Excellent
    Based on 1,452 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      8.5 "85% were happy with the room service."
    • 6.9 "Breakfast is mediocre."
    • 6.7 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
      5.9 "For only 59%, the noise level was all right."
    • 6.3 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
    • 4.7 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      2.9 "For 71%, the lobby entrance was sub-standard."
    • 4.6 "Value below average."
    • 4.2 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    View all review categories

    Overall Rating

    8.4 Excellent
    Based on 2,541 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      8.0 "Easily accessible by car, said 80%."
    • 7.7 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      8.6 "86% were happy with the room service."
    • 6.1 "Breakfast is mediocre."
      5.0 "Breakfast prices were ok, according to 50%."
    • 6.1 "Average comfort."
      6.8 "Beds were acceptable for 68%."
      6.2 "Only 62% said rooms were big enough."
      5.8 "For only 58%, the noise level was all right."
    • 5.5 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      6.2 "Only 62% said rooms were big enough."
      6.4 "Only 64% said rooms were clean enough."
    • 5.5 "Food is average."
    • 5.2 "Average value."
      5.0 "Breakfast prices were ok, according to 50%."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      2.9 "For 71%, the lobby entrance was sub-standard."
      3.7 "63% found the grounds unpleasant."
    • 4.4 "Vibe wasn't good."
      2.9 "For 71%, the lobby entrance was sub-standard."
      2.5 "75% criticized the unstylish hotel."
    • 3.7 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall Rating

    9.1 Excellent
    Based on 103 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.0 "Great service."
    • 6.3 "Rooms are ok."

    Overall Rating

    8.3 Excellent
    Based on 1,089 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 7.6 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 6.5 "Breakfast is mediocre."
    • 6.3 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      6.3 "Only 63% said rooms were clean enough."
    • 5.1 "Average value."
    • 4.6 "Vibe wasn't good."
      2.8 "For 72%, the lobby entrance was sub-standard."
      2.9 "71% criticized the unstylish hotel."
    • 4.5 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      2.8 "For 72%, the lobby entrance was sub-standard."
      2.7 "73% complained about the elevator."
    • 3.9 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Professional service"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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