Overview

Grand Excelsior Hotel Bur Dubai

Kuwait Street Bur Dubai PO Box 121545, Dubai, United Arab Emirates
+971 4359 9992

$54+

Rates
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Overall guest ratings

7.4/10 Good
Based on 887 reviews
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Review highlights

  • 8.3
  • 6.8
  • 4.6
  • 4.6

Good to know

  • Friendly service

Nearby

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    About

    With a stay at Grand Excelsior Hotel Bur Dubai in Dubai (Bur Dubai), you'll be convenient to BurJuman Mall and Dubai Museum. This 4-star hotel is within close proximity of Textile Souk and Grand Mosque.

    Rooms

    Make yourself at home in one of the 282 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.

    Rec, Spa, Premium Amenities

    Be sure to enjoy recreational amenities, including a nightclub, a health club, and an outdoor pool. Additional amenities include complimentary wireless Internet access, babysitting/childcare, and gift shops/newsstands.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Planning an event in Dubai? This hotel has 34647 square feet (3220 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

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    Amenities

    • Free Wi-Fi
    • Babysitting or child care
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Free parking
    • Steam room
    • ATM on-site
    • Laundry facilities
    • Hot tub
    • Kitchen/Kitchenette
    • Smoking rooms available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 887 reviews
    • 8.3 "Location is great."
    • 6.8 "Service is ok."
    • 6.0 "Average comfort."
    • 6.0 "Internet is average."
    • 5.2 "Food is average."
    • 4.6 "Pool is below average."
    • 4.6 "Rooms are not good."
    • 4.4 "Breakfast is below average."
    • 4.3 "Not very clean."
    • 4.0 "Wellness & sports facilities were not very nice."
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    Overall Rating

    7.4 Good
    Based on 301 reviews
    • 8.2 "Location is great."
      10.0 "100% liked the proximity to shopping."
      9.1 "Near to public transport, according to 91%."
    • 6.9 "Service is ok."
      5.4 "Only 54% thought the service was professional."
      5.9 "59% said the reception staff was ok."
    • 6.0 "Internet is average."
    • 5.3 "Food is average."
    • 5.2 "Average comfort."
    • 4.9 "Pool is below average."
    • 4.3 "Not very clean."
      3.6 "64% said rooms were dirty."
    • 4.2 "Rooms are not good."
      3.6 "64% said rooms were dirty."
      2.5 "75% complained about the bathroom."
    • 4.1 "Breakfast is below average."
    • 3.4 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
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    Overall Rating

    7.0 Good
    Based on 62 reviews
    • 8.4 "Location is great."
    • 6.6 "Service is ok."
      6.0 "60% said the reception staff was ok."
    • 5.7 "Average comfort."
    • 4.1 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      1.7 "83% complained about the bathroom."
    • 3.6 "Not very clean."
      3.2 "68% said rooms were dirty."

    Overall Rating

    7.0 Good
    Based on 88 reviews
    • 8.3 "Location is great."
    • 7.3 "High value."
    • 6.6 "Service is ok."
    • 6.3 "Average comfort."
    • 5.5 "Rooms are ok."
    • 5.4 "Food is average."
    • 5.1 "Average cleanliness."
    • 4.4 "Breakfast is below average."
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    Overall Rating

    7.4 Good
    Based on 434 reviews
    • 8.4 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 6.8 "Service is ok."
      5.9 "59% said the reception staff was ok."
      5.4 "Only 54% thought the service was professional."
    • 6.2 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 5.5 "Internet is average."
    • 5.4 "Food is average."
    • 4.7 "Breakfast is below average."
    • 4.4 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
      2.1 "79% found problems with the furniture."
      0.5 "95% were disappointed with the minibar."
      2.4 "For 76%, the rooms looked old."
    • 4.3 "Pool is below average."
    • 4.0 "Not very clean."
      3.4 "66% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
    • 3.5 "Vibe wasn't good."
      2.8 "Unfriendly atmosphere, according to 72%."
      2.4 "76% criticized the unstylish hotel."
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    Hotel type
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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