Overview

Grand Excelsior Hotel Bur Dubai

Kuwait Street Bur Dubai PO Box 121545, Dubai, United Arab Emirates
+971 4359 9992

$48+

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Rates

Overall guest ratings

7.4/10 Good
Based on 1,074 reviews
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Review highlights

  • 8.0
  • 6.6
  • 4.8
  • 4.7

Nearby

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    About

    With a stay at Grand Excelsior Hotel Bur Dubai in Dubai (Bur Dubai), you'll be convenient to BurJuman Mall and Dubai Museum. This 4-star hotel is within close proximity of Textile Souk and Grand Mosque.

    Rooms

    Make yourself at home in one of the 282 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including a nightclub, a health club, and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Grab a bite to eat at one of the hotel's 3 restaurants and 4 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Planning an event in Dubai? This hotel has 34647 square feet (3220 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free parking
    • Steam room
    • Free valet parking
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 1,074 reviews
    • 8.0 "Location is great."
    • 6.6 "Service is ok."
    • 6.6 "Internet is average."
    • 6.0 "Average comfort."
    • 5.2 "Food is average."
    • 4.8 "Breakfast is below average."
    • 4.7 "Rooms are not good."
    • 4.6 "Pool is below average."
    • 4.5 "Not very clean."
    • 3.7 "Vibe wasn't good."
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    Overall Rating

    7.6 Good
    Based on 311 reviews
    • 7.9 "Good location."
    • 6.5 "Service is ok."
      5.4 "Only 54% thought the service was professional."
    • 6.5 "Average value."
    • 5.6 "Average comfort."
    • 5.1 "Food is average."
    • 4.8 "Pool is below average."
    • 4.8 "Breakfast is below average."
    • 4.6 "Rooms are not good."
      3.6 "64% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
    • 4.4 "Not very clean."
      3.6 "64% said rooms were dirty."
    • 3.4 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
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    Overall Rating

    7.2 Good
    Based on 107 reviews
    • 8.2 "Location is great."
    • 6.8 "Service is ok."
    • 5.7 "Average comfort."
    • 4.6 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 4.5 "Rooms are not good."
      4.1 "59% didn't like the uncomfortable beds."
      1.3 "87% complained about the bathroom."
      3.4 "66% said rooms were dirty."

    Overall Rating

    6.9 Good
    Based on 75 reviews
    • 8.2 "Location is great."
    • 6.0 "Average comfort."
    • 5.9 "Service is ok."
    • 5.3 "Rooms are ok."

    Overall Rating

    7.5 Good
    Based on 579 reviews
    • 7.6 "Good location."
      10.0 "100% liked the proximity to shopping."
    • 6.8 "Service is ok."
      6.5 "65% said the reception staff was ok."
      5.7 "Only 57% thought the service was professional."
    • 6.2 "Internet is average."
      5.1 "51% thought the wifi quality was ok."
    • 6.1 "Average comfort."
    • 5.1 "Food is average."
    • 4.9 "Breakfast is below average."
    • 4.7 "Rooms are not good."
      1.2 "88% complained about the bathroom."
      4.1 "59% said rooms were dirty."
      4.9 "51% didn't like the uncomfortable beds."
      3.0 "70% found problems with the furniture."
      2.8 "For 72%, the rooms looked old."
      1.0 "90% said the bathroom was dirty."
      0.7 "93% were disappointed with the minibar."
    • 4.5 "Not very clean."
      4.1 "59% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
    • 4.3 "Pool is below average."
    • 3.8 "Vibe wasn't good."
      3.6 "Unfriendly atmosphere, according to 64%."
      2.6 "74% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
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