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The staff on the front desk were very helpful, all staff were friendly. Our German was limited so it made it very easy for us when the staff spoke English. Breakfast was included in the price and there was a good variety for our 3 day stay. The feather pillows - we are not used to feather pillows and they seem to be very hard. Perhaps there is an art to their use of which we are not familiar.
relaxed atmosphere and friendly personnel
I came to Duderstadt to conduct family business and chose the Zum Lowen as it was central for all my travels and needs. I am English and my German is very limited. The hotel surpassed my expectations! the staff were extremely proffessional; helpful ; friendly and translated on my behalf.The rooms were spacious; clean and had all that I needed during my stay.The food was especially good, during my 4 night stay I dined at the hotel every evening. 2 of the people in my party smoked and although the first evening, a smoking room was not available, the next morning were transferred to a smoking room.The staff were most accomodating. If there was one thing I did not like it was the pillows on the bed, I prefer 2 large pillows, a large and small pillow were supplied, I think that this is only a minor complaint and am sure that if I had asked, another pillow would of been supplied.