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This hotel when we finally found it was great, all facilities were there, the staff were very helpful with our numerous inquiries We were looking to stay in Tipperary and thought this hotel was much closer, we were using a Sat Nav to find the hotel and the directions are not sufficient, all it gives you on your site is Horse & Jockey Hotel it should give a street listing as well as Town. This hotel is too far from the nearest town
Rooms and leisure centre
very modern room, very comfortable bed. first person I met at desk in the morning very pleasent. good view from our room. I felt the front desk was not properly staffed. First person I met on desk, a male, was very sharp, not pleasent. He also gave instructions for our room very quickly and I felt he didn't wish to repeat his directions., did not cater for food allergies. I was very disappointed with breakfast menu, poor choice..
Pleasant and welcoming staff. Good but plain food if somewhat pricey. Room comfortable but price may be ahead of national average. Nothing
Staff were very helpful even when I arrived very late. Room was spotless, quiet and comfortable. I got a great nights sleep. Breakfast is also very good. I have no complaints.
The room standards were excellent and the beds were so comfy!! And the spa and gym facilties were great! Nothing, we were very pleased with everything.
hotel.was quiet and relaxing room was quiet and comfy
I liked the overall decor and ambience although as a non -horse racing person I found the theme a bit overpowering - you couldn't escape it anywhere. A lack of explanation of the technology in the room - this meant that I had the rather noisy air conditioning on all night which was very cold anyway.
the food was absolutely beautiful and could not be faulted. We travelled with 2 other people who were on the supervalu break and were shocked at the difference in the two bedrooms. My bedroom was new, bright and modern, while their was old - not reflective in your website. I would also ask that one of your bar staff learns some manners and realise that tourist are contributing to his salary. He not only insulted our party, but was heard to insult a number of other guests. I feel that this may be his sense of humour, however it was not taken to be funny and has actually soured this part of our holiday.
The hotel was of 5 star plus standard.The staff weee extremely friendly and helpful.The food was glorious .I will be going again.
My sister and I chose this hotel so we could go to the Rock of Cashel. While it was too far to walk (about 13 miles) the daytime receptionist called us a taxi, which arrived within five minutes. The staff was very friendly and answered all of our questions. The location from the train station (about 1 kilometer).
Unable to shower due to lack of hot water.
The location was good and the staff were friendly. Nice, clean, comfortable rooms. Better signage to guide a guest to the Hotel would be prefable.
The food at the wedding was the best thing Room was bad, view appalling, smell coming in the window from pool. No phone in room, breakfast form ignored on door for breakfast in room. Fried breakfast was small.
I was delighted with the hotel on arrival; very friendly and efficient staff at reception, and also in the bar. I got very nice barfood, even though it was getting to kitchen closing time, and the room was clean comfortable and pretty much all I'd asked for. I enjoyed the pool (18 metres!) and also encountered very helpful staff there. All during the conference, and carvery lunch the quality and service were great. At check-out, the same efficient, friendly service was evident. Unfortunately the breakfast was rather poor- big plate with 2 deep-fried rashers, two deep-fried sausages, an egg left under the heat lamp too long and a tomatoe. That to me may pass as a cooked breakfast, but not as 'full Irish' as advertised. This was in stark contrast to the meal I had the night before and the lunch that followed that day. It did not help that the male waiter at breakfast was rather brash and rude, leaving me standing as I tried to enquire about breakfast. I observed that it was not just a dislike of me since he treated other guests the same. Pity, since the staff the night before, and for the rest of my stay were brilliantly professional and super friendly!
The staff were very friendly and efficient
very comfortable, convenient for where we wanted to go, great stay no
Nice welcome, covenient to where I needed to be Bed very uncomfortable
Scrumptous breakfast, comfy bed and friendly staff The shower was a little hard to use... took a while to handle it!! Only a minor thing... everything was great I must say!
the total experiance could have had a bigger breakfast selection
i rang for room service at 4am, as the menu said it was 24hr service, however it took about 3 phone calls to your staff in order to convince him to give me the food, and then i was made come to the bar to collect it
Good value for money, nice setting
Clean & if you had time to make use of the leisure centre that would be a plus. Massively overpriced - €150 per night & this does not even include breakfast. Never again!
breakfast was excellent
Well presented room - staff friendly on arrival Quality of food in restaraunt at dinner and breakfast not quite of the standard I would expect from the hotel - service in the morning particularly poor - staff seemed more focussed on preparing for some corporate business type event. Reception staff at checkout badly organised - your receptionist clearly couldn't operate the card payment system - my card was rejected twice even though there was nothing wrong with it and I have ended up paying twice - now in dispute to reclaim.
Excellent standard of rooms, location and staff...
i liked the way the staff were very attentive without being overpowering
top quality with a laid back feel
plenty of space for family, and great privacy in lodge, no noise at night , children loved the pool.
Efficiency and courtesy of staff
Staff ,Breakfast and the Irish Bar. food very good. Rooms could do with an update. After asking for our bill to be paid in Euros we were told that this was fine, but on checking we discovered that it had been converted on the day of leaving, very dissapointing.
Nice bar. It was full of locals, they did good food and had a trad session later in the night. I don't think you should repair a bath tub with old duct tape.
Fantastic staff, nice in town location, within a very short walk to Cahir Castle and Swiss Cottage. Very clean. Great value... especially for families as they have nice family rooms. Wonderful full breakfast for residents included. Lovely gardens to roam around in, nice parking on site. nothing that I wasn't pleased with.
A comfortable, clean quiet and good value for money hotel with a good central town location.
The staff were very friendly and helpful. The room was basic but clean and not too modern. I had been there before and would go back for short breaks etc. I also like the in-house music because you can have a drink and not worry about getting back to the hotel. Overall it's a nice friendly hotel. No I would'nt have gone back there if I was not happy or had some complaints. Keep doing what works, if it's not broke don't fix it. I have read other reviews and they are all good and you can't please everyone all the time.
Room was spacious, very clean and extremely comfortable. The food in the Bistro was excellent. The location was good for exploring.
Convenient for the reason I was in Cahir which was for my nephews funeral No lift, the door to the bathroom was very noisy and I am currently undergoing Chemo treatment and my sleep pattern is not great but waking my husband up with a creaky door was annoying. The shower was tepid in the morning and I had to get my husband to turn off the shower as the dial was so stiff and hard to turn. Having to chase the batteries around on the floor from the tv remote control as there was no back on it was the final straw.
Very friendly and helpful staff. A great central location in town with easy accessible car parking. When I checked into my room, it was quite cold. I mentioned it to the receptionist and was told that the central heating was on a time setting and my rooms heating would go on at 8pm.
Convenient location within walking distance of most all of Dublin, the age of the building gives great character but was very accommodating and comfortable. On our two week trip to Ireland and England this is the only place we spent two nights. Great assistance from the staff.
Beautiful setting with amazing views Nothing
In a very scenic spot facing Galtee Mountains. Walks nearby . Large terrace with seating, great views.
Nice Hotel with very friendly helpful staff