Overview

The Albany Hotel

225 Smith Street / 225 Anton Lembede, 4001 Durban, KwaZulu-Natal, South Africa
+27 313 044 381

$35+

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Rates

Overall guest ratings

6.6/10 Good
Based on 1,411 reviews
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Review highlights

  • 6.8
  • 4.8
  • 4.7
  • 4.4

Good to know

  • Friendly service

Nearby

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    About

    With a stay at The Albany Hotel, you'll be centrally located in Durban, steps from Old Courthouse Museum and Natal Museum. This hotel is within close proximity of Durban City Hall/Natural Science Museum and Durban Art Gallery.

    Rooms

    Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, babysitting/childcare (surcharge), and a hair salon.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request).

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    Amenities

    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Facilities for Disabled Guests
    • Business center
    • Laundry facilities
    • Room service
    • Bar/Lounge
    • Cable or satellite TV
    • Babysitting/child services (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    6.5 Good
    Based on 1,395 reviews
    • 6.8 "Service is ok."
    • 5.4 "Average value."
    • 4.8 "Breakfast is below average."
    • 4.7 "Inconvenient location."
    • 4.4 "Not very clean."
    • 3.9 "Not very comfortable."
    • 3.9 "Disappointing food."
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    Overall Rating

    6.6 Good
    Based on 599 reviews
    • 7.2 "Good service."
      7.7 "77% found the staff to be very friendly."
    • 5.2 "Breakfast is mediocre."
    • 4.9 "Value below average."
    • 4.8 "Inconvenient location."
      1.6 "Not enough parking facilities, according to 84%."
    • 4.4 "Not very clean."
      4.7 "53% said rooms were dirty."
      2.8 "72% thought it was rather dirty."
      2.4 "76% said the bathroom was dirty."
    • 3.9 "Disappointing food."
    • 3.6 "Not very comfortable."
      2.1 "79% said rooms were small."
      2.0 "80% thought it was too noisy."
      0.4 "96% criticized the small bathroom."
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    Overall Rating

    6.4 Good
    Based on 585 reviews
    • 5.8 "Service is ok."
      5.4 "54% said the reception staff was ok."
    • 5.7 "Average value."
    • 4.7 "Not very clean."
      4.7 "53% said rooms were dirty."
      3.1 "69% thought it was rather dirty."
      3.0 "70% said the bathroom was dirty."
    • 4.4 "Breakfast is below average."
    • 4.2 "Not very comfortable."
      3.1 "69% said rooms were small."
      2.9 "71% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
    • 3.9 "Inconvenient location."
      1.7 "Not enough parking facilities, according to 83%."
    • 3.6 "Disappointing food."
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    Overall Rating

    6.5 Good
    Based on 13 reviews
    • 6.9 "Service is ok."
    • 5.9 "Average value."
    • 4.0 "Rooms are not good."

    Overall Rating

    6.3 Good
    Based on 195 reviews
    • 6.5 "Service is ok."
    • 5.0 "Average value."
    • 4.7 "Inconvenient location."
      1.3 "Not enough parking facilities, according to 87%."
    • 4.6 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
    • 4.1 "Not very clean."
      4.4 "56% said rooms were dirty."
      2.6 "74% thought it was rather dirty."
    • 3.9 "Not very comfortable."
      3.2 "68% said rooms were small."
      1.5 "Air conditioning was criticized by 85%."
    Good to know
    "Friendly service"
    data provided by TrustYou

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