Durtol Hotels

The hotel was well situated for our further travels. It gave us a good nights sleep, a swim, nice evening meal & breakfast None

nice bar area the rooms were incredibly hot and wouldnt cool down

Good buffet breakfast provided. Hotel had its own free parking near entrance. Reception staff helpful in suggesting restaurants in the City Centre (about 10 mins by car away). Internet (but need to pay) available in room. Hotel bathroom had some maintenance problems (basin couldn't drain water) which had not been sorted out before moving in. Otherwise, no other problems.

We were using it as an overnight stop-over hotel on route to our main destination, it was well placed for the motorway system and easy to find. The room was comfortable and clean. We did not use any other of the facilities

The staff were very helpful directing us to various sites. The children liked the free cuddly toy they were given Room was not as clean as I would have expected- the blankets on the bed were quite old with holes, however as an overnight stay it was acceptable, but I would not stay any longer. We were also given a top floor room despite having young children and luggage which was not particularly child friendly despite this we stayed in another novotel near Paris and found this to be fantastic- food, room and much better value for money so would use a novotel hotel again

Central to Clermont Sites. Poor bar facilities. Tea cups in the bedrooms were of poor quality plastic.

Helpful staff.Excellent breakfast. Bedroom facilities,such as lack of two bedside tables,are too basic for this class of hotel. Taxi booked by hotel was grossly overpriced.

Airco in the room. The breakfast was very good. We had a connected room (2+3) which was very easy with the children!

Very Basic Hotel in need of modernisation

Reasonable cost for connecting rooms we have teenage children and wanted them close but not same room. Good breakfast, We did not realise it was under going a re furb and there were decorators and plasterers in reception. The room was hot and fairly cramped but ok for a one night stop over. Didnt know restaurant would be closed for evening meals.

I was demanded higher amount of money than a contract rate. The reaction of a cashier was indistinct when I required the correction of the bill.

Nice central location. Good breakfast.Secure parking.

Very good location and very nice room.

The hotel was very good and the and staff were excellent. Only a small complaint that the bed dipped in the middle, but otherwise recommended Only a small complaint that the bed dipped in the middle, but otherwise recommended

Main town square was only a 10 minute walk. The rooms were quite hot during the night.

Breakfast - quality and choice of food. Leaving room keys behind reception visible for all to see and possibly access.

Very clean and friendly staff

easy access to hotel, friendly staff. Restaurant closed; laundry closed; credit card machine didnt work.

Location to the pretiest part of the city was good, Rooms finished to a good standards and clean We arrived expecting to use the reteraunt only to find it closed on a Saturday

The Breakfast buffet was not up to standard.

No proper shower. Hotel very tired looking

Close to motorway Room like prison cell, very noisy

Good clean environment. No english speaking receptionists at night.

Good location for my requirements. Staff are friendly and helpful. Free wifi. Room was small - twin beds filled it except for a small desk & chair. Bathroom poor - small half-bath and hand-held shower. Noisy - apart from road-noise, bin lorries at 6am.

We found this budget hotel to be ideal for an overnight stop on our car journey from Calais to Perpignan in 2 days. It's close to the autoroute & the food was reasonable Nothing particularly.

Very generous rooms (we stayed in a mini-appartment with small kitchen) and close to the center of Clermont (walking distance) The place advertises itself as a residence, and not a hotel - this is very honest, as it is not even close to a hotel. It lacks practically everything that a hotel offers: The recpetion closes at 4pm on saturday (!) and is completely unstaffed on Sundays. If you arrive later, you have to call a hotline (have your cell phone ready, as there is no pay-phone anywhere near the hotel) to be told the code for the entrance door and the code for the small safe that hold your room key. Quite naturally, as the reception is unstaffed, no roomservice is available, a restaurant doesn't exist in the first place. House cleaning doesn't exist either, so don't expect freshly made beds wehn you return in the evening. We didn't try the breakfast, as you need to reserve it the day before and as we stayed over the weekend, the reception was unstaffed. The lack of a staffed reception desk affects all the other possible services (wifi, parking), so make sure you ask for those during the booking. I would only recommend the 'residence' to someone who speaks at least some French (the hotline!) and who is willing to accept the utter lack of service on weekends.

Business-like and efficient, if slightly spartan, in the way it provides a bed, plus minimal facilities, for the overnight stay. It is rather sparse and plain, but no worse than to be expected for the very reasonable price. It is unsatisfactory however that they do not explain clearly in advance that it is not staffed, and of course locked, on sundays, and that you have to phone a number (per small note stuck to inside of front door pane) to get a code to enter the building, and another code to get into a safe where your room key awaits. Their booking confirmation message ought to make this situation clear.

Location in town, one can walk within 10 min to the centre. Room too small for the bed, difficult to enter the bathroom when bed is in use. Entrance of the garage is very small for a big car.

I arrived at about 8pm on a Sunday evening to find the hotel locked and no staff present. A sign in the window directed me to call a number to obtain information on how to enter the hotel and obtain a key for my room. This involved using a number of pincodes and trying to find my way around in the dark in unfamiliar surroundings. I was on the top floor and the lift was broken. No staff were present and it appears (according to the hotel literature) that reception only opens for a couple of hours a day. This is the norm. Should something happen to a guest whilst on the premises there are no staff available to assist and I cannot think how a disabled guest would have managed if presented with the broken lift.