Durtol Hotels

Good buffet breakfast provided. Hotel had its own free parking near entrance. Reception staff helpful in suggesting restaurants in the City Centre (about 10 mins by car away). Internet (but need to pay) available in room. Hotel bathroom had some maintenance problems (basin couldn't drain water) which had not been sorted out before moving in. Otherwise, no other problems.

nice bar area the rooms were incredibly hot and wouldnt cool down

The hotel was well situated for our further travels. It gave us a good nights sleep, a swim, nice evening meal & breakfast None

The staff were very helpful directing us to various sites. The children liked the free cuddly toy they were given Room was not as clean as I would have expected- the blankets on the bed were quite old with holes, however as an overnight stay it was acceptable, but I would not stay any longer. We were also given a top floor room despite having young children and luggage which was not particularly child friendly despite this we stayed in another novotel near Paris and found this to be fantastic- food, room and much better value for money so would use a novotel hotel again

Very clean and friendly staff

Main town square was only a 10 minute walk. The rooms were quite hot during the night.

Breakfast - quality and choice of food. Leaving room keys behind reception visible for all to see and possibly access.

The Breakfast buffet was not up to standard.

easy access to hotel, friendly staff. Restaurant closed; laundry closed; credit card machine didnt work.

Location to the pretiest part of the city was good, Rooms finished to a good standards and clean We arrived expecting to use the reteraunt only to find it closed on a Saturday

On site covered parking and price of hotel. also 5/10 minute walk to centre, which is cool.

fair price below our expectation, hotel condition isn't good at all.

I was demanded higher amount of money than a contract rate. The reaction of a cashier was indistinct when I required the correction of the bill.

We found this budget hotel to be ideal for an overnight stop on our car journey from Calais to Perpignan in 2 days. It's close to the autoroute & the food was reasonable Nothing particularly.

Good location for my requirements. Staff are friendly and helpful. Free wifi. Room was small - twin beds filled it except for a small desk & chair. Bathroom poor - small half-bath and hand-held shower. Noisy - apart from road-noise, bin lorries at 6am.

Close to motorway Room like prison cell, very noisy

We arrived late and they were kind enough to leave a 'key drop' for us. Rooms quite small

Good clean environment. No english speaking receptionists at night.

The location was absolutely great for access to the motorway. The only thing wrong was that we couldn´t get internet access although the staff were very helpful

I did not like the hotel because the comfort and services were too poor for a business trip

Location in town, one can walk within 10 min to the centre. Room too small for the bed, difficult to enter the bathroom when bed is in use. Entrance of the garage is very small for a big car.

Very generous rooms (we stayed in a mini-appartment with small kitchen) and close to the center of Clermont (walking distance) The place advertises itself as a residence, and not a hotel - this is very honest, as it is not even close to a hotel. It lacks practically everything that a hotel offers: The recpetion closes at 4pm on saturday (!) and is completely unstaffed on Sundays. If you arrive later, you have to call a hotline (have your cell phone ready, as there is no pay-phone anywhere near the hotel) to be told the code for the entrance door and the code for the small safe that hold your room key. Quite naturally, as the reception is unstaffed, no roomservice is available, a restaurant doesn't exist in the first place. House cleaning doesn't exist either, so don't expect freshly made beds wehn you return in the evening. We didn't try the breakfast, as you need to reserve it the day before and as we stayed over the weekend, the reception was unstaffed. The lack of a staffed reception desk affects all the other possible services (wifi, parking), so make sure you ask for those during the booking. I would only recommend the 'residence' to someone who speaks at least some French (the hotline!) and who is willing to accept the utter lack of service on weekends.

Business-like and efficient, if slightly spartan, in the way it provides a bed, plus minimal facilities, for the overnight stay. It is rather sparse and plain, but no worse than to be expected for the very reasonable price. It is unsatisfactory however that they do not explain clearly in advance that it is not staffed, and of course locked, on sundays, and that you have to phone a number (per small note stuck to inside of front door pane) to get a code to enter the building, and another code to get into a safe where your room key awaits. Their booking confirmation message ought to make this situation clear.