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Brilliant staffing, Good value as usual. Always stay there when passing through Amiens on the way South and back.
The staff were very friendly the hotel was basic but clean
Breakfast was good, and served at a convenient time. Having a parking facility was very useful. Rooms were very small with thin walls.
Rooms were clean. Staff were prompt to respond to requests. Rooms were in a block at the back of the main restaurant and had very small windows.
manager and restrauant first room was disgusting.we were moved toone of the 2 referb. room this was ok but very small
Friendly staff - very helpful - good value for money Only one bath towel - but had my own with me!
The hotel needs a makeover it is a bit tied but what you get for the money its O.K. The toilet was broken and water kept running all the time and the shower tray was loose from the wall. On the Friday night there were people outside talking till gone midnight.
Good to have adjoining rooms when travelling with children.
Although I had requested a gf room or near lift, we had been given a 2nd floor room. The receptionist changed it for me. He said they were smoking rooms but we do not smoke so it did not matter. The value for the room was very good but they did have gf rooms . The shower head hanged down and had to be held up by hand which is not good but apart from that the toilet facilities were adequate. I would have said exellent value otherwise. Restaurent was open and good value. We would definately stay there again as it was also very easy to spot. Could do with a new paint and carpet job on rooms and again no drink facilities in room but for 42 euros one cannot compalin. Again I would have paid slightly extra for this. Good restaurent menu and good value and extra discount for having dinner and breakfast and staying there as well. note. Breakfast itself, on its own is quite expensive for continental breakfast. I am not an Englishman who expects the French or Spanish to speak English. Especially when I only speak enough to get by on basics in their language. I do expect them though to be able to book in properly at reception and in this hotel they were excellent No disabled spaces. It is about time companies like yourself started taking an interest in this. Some hotels like this one have showers instead of baths to keep space down and that is good for us if done for the wrong rwasons but they do not seem to realise what it is like for a person with poor use of legs to have to walk up a lot of stairs or a long way to reception. I am not personally disabled but for a single person to carry the bags and walk with the stick is difficult. And this hotel was a proper tourist hotel , not a lorry pull up.
Excellent service as usual from the welcoming staff No
We particularly appreciated the location of this hotel - in the centre of Amiens and close to the sites we wanted to see. We also really loved our room - very comfortable and clean - with a beautiful view of amiens Cathedral itself. We found that the hotel did not offer dinner at the hotel on the Sunday evening - our last night in Amiens. With few other restaurants open that night, we had very few options for a nice meal on Sunday night.
The hotel was right next to the cathedral and a short stroll from a waterside dining precinct. A lovely stopover. The wireless internet was unobtainable and all the staff could suggest was that we go to an internet cafe - rather poor seeing that wifi access was a determinate factor when selecting this hotel.
The room was excellent! Breakfast perfect!
Brand new, well situated near to the Cathedral and small eating houses. Parking can be difficult if you have a high vehicle.
Best location to a cathedral. It takes just one minute from the hotel.Clean and large room. Staffs are very kindly.
Helpful staff, nice breakfast,great views, clean facility, perfect location,
Great breakfast, central location and the restaurant food and staff were great.
Excellent location with parking facilities. Very friendly staff.
We were happy overall but particularly satisfied with the assistance of reception staff. My friend's mother had been hospitalised in Amiens and we needed help with transport arrangements, receiving and sending faxes from the uk and making online bookings. Assistance was always willingly available.
Good quality hotel in the centre of Amnien The hotel said they didn't receive the booking.com reservation, so I was lucky I still got a room. very strange
Elevator very small,
It wsa close to the City Centre and convenient for all facilities. The bedroom (for two people) was on the small side.
Location is very central Room was barely big enough to fit the second bed.
A good hotel, a good selection of food for breakfast.
Cleanliness and comfort.
well situated location for main line train station providing an ideal base to explore, comfortable
The hotel was clean and efficient. Breakfast was good. The beds were comfortable. The way in to the hotel was a bit difficult to find as there were road works in front of it. Although the car park was fairly near that was also a bit difficult to get to at a time when the traffic was very dense.
Very friendly,helpful staff. Location good. Good value for money
Booked for restaurant which was closed whole stay!!
Good breakfast, staff very helpful Room and bathroom a bit tired
In the centre of the old town which is convenient It is a drop in drop out hotel, not exactly the best comfort offering
The hotel provides a good base for exploring further regions of France and is ideal for overnight or short stays. The staff were very helpful and we would certainly consider staying there again
The breakfast and restaurant meal were excellent
Address given via Internet was wrong and not known by Tom Tom.The address on the bill is correct and should be given on the Internet . Not Fitness room !
We had a family room, one double bed and a sofa for the girls. Quite ok, not much room left in the room after our bags... The room and bathroom (+ separate toilet) quite basic, ok, clean and comfortable. Pillows very comfortable. Nice art on the walls. Minibar small but ok, quite pricey... Staff very nice and helpful, all did not speak english very well/at all. The breakfast was the best of all the hotels we stayed in on our trip to France. Outdoor play area was nice, our girls especially loved the cat family that seemed to live in the bushes... Pool nice for adults, too deep for kids. Free parking just in front of the entrance. Finding this hotel late in the night, when we arrived, was an adventure... Somehow the booking.com-pages, hotel's own home pages and google maps indicated all different places or street names. I understood from other's comments that we weren't the only ones with this problem. Please look into this, it'll save your customers time &nerves. The location was good arriving from the highway, but for exploring the city it may not be the best possible. It took some 15 minutes to get to the city center by your own car. The road is very simple and straight, though. The pool is too deep for little kids, which was a shame, for the weather was really hot. Plus we missed some towels & pillows the first night... which was corrected promptly.
Secure parking directions to hotel confusing on web site (two different locations!)
We were only at the hotel overnight, on our way home from holiday, but would love to return to Amiens, and would like to stay at the Novotel. Three members of my family stayed in the one room, but there were only towells, drinks etc for two people.
convenience, pleasant staff, internet for guests in reception and free wifi in rooms, pool. buffet breakfast too expensive.
The room was very pleasent and plently of room for all of us,breakfast was lovely and very good value. A very pleasant stay.
Good travel stop hotel.Comfortable clean good food available.Helpful staff.A good experience.
Central position Very noisy at night No car park arrangement - car broken into
The price is too expensive for the room including facilities and equipments.
The hotel rooms are small and the decor of the rooms is best described as varied. No off street parking. Hotel feels dated and gloomy
The breakfast with the local food products was quite good! I also liked the charm of the old "bourgeoise" home. It was a little noisy, we could hear the neihgbours in the room up to ours.
Location No air conditioning, rooms may wish some renovation, wi-fi access price above average
It was nice and quite, and the shower was very good with ample hot water,and the beds wer comfortable so we had a good nights sleep.
Nice hotel, clean friendly and very welcoming. Excellent location in the centre of town. A short walk to nearby parking.
Easy access to the centre of town The room was quite small for the money paid!! The bath was quite small for someone like myself who id 6Ft tall. There is a magnifying mirror on the glass mirror in the bathroom which has been placed on the wrong side , making it difficult to use.
Excellent location, Free wi-fi. No tea or coffee making facilities in the room. Breakfast extra. As a result we did not think the hotel was value for money.
convenient location, olde worlde building from outside, modified inside for modern comfort, as best as can be achieved within the constraints of historic buildings. Staff were wonderful. Convenient public car parking right outside the hotel, and it is free most of the time
Location and the staff breakfast was a little expensive
This hotel is decked out in a very modern style which works well and is very comfortable. The location is very close to the centre of Amiens and easy to drive to.
The hotel was clean, comfortable and modern. The staff were excellent, very helpful and the location of the hotel was ideal (quiet, but still close to shops, restaurants). A very enjoyable stay indeed!
Comfortable and clean, good friendly staff. Nice breakfast and very good location. Also easy to find.
Very central and comfortable for our young family (two small children) A bit noisy. Breakfast far too expensive for what was offered.
Easy location ,convenient for restaurants .Handy for parking and the cathedral.
Excellent location near sites of historical interest. Very expensive bar.
Parking outside the door with no charges during August I had difficulty finding the location using GPS and map
The room was large and light. Staff were pleasant and spoke some English. Hotel was close to the centre of town. Off site parking was quite a walk with baggage. (tho cheap at 6 euros overnight).
Good breakfast, I was surprised that such a small hotel has it's own ovens to make fresh bakery. Even in a 2* hotel, for a price of over 70 EUR a night I would expect to have at least a piece of soap in the bathroom.
Great location of the hotel near Christmas Markets and station. Very slight damp smell to room.
Good location. Functional but clean. Outside looked very poor. Breakfast was poor value.
Friendly Staff Friendly Staff
Location is excellent and access is easy from the cenre of Amiens I had booked parking at the Hotel, but on arrival I was told that the parking was full. The breakfast was very poor standard and frugal amounts on the table. Not a real choice of anything. Three cereals, one Yoghurt, be early or it's all gone, tea coffee and Jam plus bread. Pretty Poor. The Room in the promotional material looks fantastic and the material reads, immerse yourself in Art Deco Style in the Heart of Amiens. Well I obviously have no idea what Art Deco Implies as the room I got was very small, and not a shred of Art Deco, the reason I had chosen the Hotel. the shower also ran hot and cold.
The location Lack of storage space for clothes. The toilet in the room with no ceiling (Phew)
Good location for central city Small room. Basic breakfast.
Great location, very practical. Basic facilities but enough for a young couple. Everything was as expected
I was given a room at the back. As I did not have breakfast at the hotel (it is not served until 08.30 am and I needed to set off early) I cannot comment on the breakfasts.
The hotel was in a good location. It was very difficult to find and parking was tricky. The rooms were quite small and the stairs were difficult for my parents to get up and down with luggage.