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I liked the welcoming and excellent attitude of all the staff and the quietness of the hotel and the fact that I could just step out into the best shopping and Christmas markets nothing
Excellent hotel the staff were so polite and helpful, the hotel has a fine taste in their hospitality, near to shopping, food, nice walk and of course the U Bahn is on its corner. I surely recommend it to others.
This hotel is a business luxury hotel in the best location in Dusseldorf.There is some good lounge specially for business meetings.It is near to shopping area and just in front of downtown.We have stayed in a suite which is really good. Staffs are so helpful and all fluent in English.Breakfast is good although can be better if some warm items add. There is no free wifi internet in the rooms.
Location; excellent room service and cleaning service and very good varied breakfast. Tipping becomes very tiring. No access for handicapped people or buggies. Doorman only helps if previously tipped. Small elevators. Very small spa and saunas do not start working till late in the morning. Spacious rooms but poor decoration (holes in cortains and very rough towels and bathrobes -unacceptable for a five star hotel-)
very pleasant stay, comfortable, central and user frendly. It may have been the night in question but there was some noise in the early morning.
The location is awesome.....
Room was very well equipted Ethernet poor spead, durring my stay there was constraction work done in room next to my and was very noise, staff send me some fruits and small bothel of champain whic was nice but not satisfactory, I could not relax in my room
Large room, nice restaurant, helpful, polite and friendly staff, excelent location. No
room facilities expensive internet and paytv
Very central. Clean and charming When leaving the hotel the reception first tried to charge also the hotelroom from me despite the reservation vthrough your company. Anyhow they finally charged only the breakfast and took photocopies of your reservation document to me.
Located next to Hofgarten, within one station's metro ride to major shopping malls, well-designed hotel, very friendly staff, free sauna It's kind of scary to come back at night through the Hofgarten, or from the metro since it's still about 5 minutes' walk and the town gets quite dark and quiet. The air-conditioning in my room didn't seem to work...
Windows to the park, spa center ventilation in the bathroom could be better
nice design,helpful(but not very professional) staff,decent location Lack of the staff.It is always a line of the guests at the reception,so you have to wait to ask a quick question.
The hotel location is excellent facing Hof garden and close to old city ans shopping areas. Hotel was not fully ready to accomodate guests. Room cleaning was quite delayed and not well organized
Room was nicely decorated with good beds and the spa area was a good perk. See above.
Beautiful new hotel, great rooms. The spa area is perfect. The staff is very friendly and helpful The beds are too hard. There's no alarmclock in the bedroom, so you don't know the time.
Good hotel. Very good place. Not worked Internet. Expencive breakfast.
Perfect hotel fresh & modern - everything as I like.
Service staff is not up to standards
Rooms as warm as the welcome in the below-zero weather. Clean, smart, stylish, centrally located and excellent value for money.
Great location near station and shopping area. Very nice modern looking appartments/rooms. Friendy and helpful staff. More an appartmentbuiding than a hotel. Good breakfastfacilities, but no bar or lobby.
Please write at least 15 words the front desk staff especially George / Rebecca were extremely patient and helpful in my getting around the city and making reservations for my travel
Good beds, Nice breakfast
Quality of the rooms was excellent, we did not have breakfast as at €14 per head it was over priced.
I found the rooms very very nicely done - tasteful, large, new. Specifically, - I found the staff very genuinely friendly and helpful - I liked the gesture of eggs / tomatoes / etc in the fridge - The interior design is great - I came away with ideas for my own house The Thai satay for breakfast was maybe going a bit far ... I'd be curious to see how many people will actually take that in the early morning ... that being said- one never knows.
clean , modern , spacious room , 20mins from old town / station no carpets thus noisy , pokey bathroom compared to room size , no convivial atmosphere
spacy rooms, kitchen facilities, breakfast, furniture the bed that was not double but 2 beds attached to each other
good location good breakfast
very nice & different - liked it a lot location quite difficult to find (by car)
room decorated to a high standard and very clean and comfortable room faced on to the road so we wear kept a wake all night by the trams
Boutique Hotel Nightmare!!! If you enjoy boutique type hotel with miniature size showers, small beds, low ceilings, 3 flights of stairs, nightmare parking not on the facility, only German speaking staff & uncomfortable, than this is the hotel for you. I had a lot of misunderstanding because I do not speak German. Frankly it is very overstated and I don’t see the value.
Good breakfast service No lift - only stairs.
Almost everything, especially the hotel staff were really nice The soundproofing wasn't high quality, but this can also be explained with the age of the house.
the staff was wonderful, rooms were very comfortable. Breakfast was delicious.
Beautifully furnished rooms and very helpful staff
It is a hotel full of character and is very convenient for the railway network and therefore the airport.
Centrally located and good value for money.
Reception staff pleasant and helpful. Quiet location and not far from Konigsallee and Altstadt. Good buffet breakfast Charge for car parking
Excellent breakfast Staff can be better
Being a frequent flyer to European countries, and as a first time traveller to Dusseldorf, the location of the hotel is just excellent. A short walk from the hotel leads to U Bahn Station, providing easy link to various parts of the city. The stay was completely hassle-free, and I really enjoyed my stay. Quality of Breakfast was also of highest standards. Nothing, really.
close by down-town location, fair pricing.
The location of the hotel was great (in respect of the shops, the old town, the Christmas market and mian railway station) Discussions in the bar lead me to believe that some thefts had taken place from other customers.
Staff was kind and freindly. It was nice Breakfarst always. We booked Triple room, but it was twin room. It was too hard for our family to stay there. No extra room. When I checked in there, hotel staff saied there are bathtub in the room. but no bathtub there. Everything was opposite.
Breakfast good, location good Nothing
Really good, central, clean, friendly staff Breakfast room was awful, tiny without windows or air. The food was just an average German breakfast.
Quiet road location but within reasonable walking distance of park, shops, railway station, old town, River Rhine. Very good breakfast with adequate choice. Nice touch - freebie plate of chocs, Xmas biscuits and apples on reception desk.
The lift was next to our room, therefore we could constantly hear the lift.. We recommend you dont stay on the first floor..
Relative close proximity to city attrractions (shopping and restaurants). Room 11 very small and noisy. (hotel staff working in the area). The room nothing like it is shown on your website.
The hotel was no more than a 15 minute walk from the station and the altstadt. The rooms were clean, modern, maybe a little small but I was only staying 1 night. the staff were friendly and the breakfast was good. The lift was very, very small. to fit 2 people in would have been a tight squeeze. For people with a lot of luggage it may be worth requesting a ground floor room.
Friendly atmosphere Car parking and Noise of road work.
We arrived before checking in time but we could leave our baggage there.
Location, parking nearby Noise from the street
Good service, comfortable room, tasty breakfast, good location of the hotel - central train station, shops and old town are close. No
Good value for money. I paid a little over 50 euros for 1 night. The elevator was the smallest that I have ever seen. Barely enough room for 1 person + luggage.
Design hotel where the practical side of design items has not been forgotton, nice staff, and a great breakfast
The room was comfortable and quiet, the staff were friendly and helpful, and the breakfast was excellent. All in all, good value for money.
Pretty good hotel not far away from the center of the city and central railway station. Very friendly staff. Free fast wireless connection to the Internet everywhere in the hotel. There was neither shampoo nor gel in the bathroom.
good location, friendly staff, very good price
Great staff - very helpful and accommodating indeed. The room was a bit old-fashioned and although the bathroom was good, I felt that the room lacked some warmth and charm.
The food was excellent, good location and also excellent value.
Comfortable, warm in winter, close to city centre, staff very helpful, plenty of places to eat locally. Old fashioned but being refurbished
Spotlessly clean; friendly & helpful staff; huge selection at breakfast; excellent location
Location in relationship to the City centre. Excellent public transport to and from the hotel. Good clean hotel. great breakfast. Nice staff.
all staff were extremely helpful and friendly from reception to restaurant. the rooms were spacious and clean but a little basic. breakfast was really good quality and staff were very attentive , it added to the special feeling of the hotel. Location was great , opposite the tram and underground stations and only 10 minutes walk into the city shopping and nitelife areas Parking was only avaialble at a public car park which was a bit expensive for overnight , but very close to the hotel and safe.
family room very quite
Good location. Excellent breakfast with a civilised finishing time of 11am rather than the usual 10am.
Friendly reception staff, good location for main nightlife, very clean and comfortable
very nice and helpfull staff none
The staff at the hotel were very helpful and the hotel was a very comfortable and warm environment. Good location and a good value 3 star hotel.
Room good size and loved the decor. Staff very friendly and accommodating. Helpful with site seeing advise too. Hotel right next to excellent Japanese area and only 10min walk from old city. Small lift for people with lot of luggage
The location and the confort, the decoration is ok to . The single rooms are very small.
Good location. Clean rooms.
Place, combination price and service
The bed was very comfortable Shower facilities a bit outdated
could use more comfortable pillows they were like beanbags
Location not possible to have regular breakfast before 7:00, and you pay 12 EUR for it
Accomodation. City center is very close. The room was clean and tidy. It was rather cold for the first 2 days. But they fixed it.
Clean, simple, efficient, good location, good breakfast Slightly oversized pillow
Owner of the hotel - extremely friendly and helpful! The room was of enormous, big size. Breakfast was really nice. We arrived late, the owner of the hotel let us stay at his parking place for free. Appreciate such attention to guests! No any :) Definitely can recommend.
Easy going hotel, a short walk from shopping/entertainment area, easy parking facilities and extremely friendly staff. Whenever we come back to Dusseldorf, that would be our choice again.
Breakfast was reasonable Room quality poor
it was close to the city centre and the staff were very friendly. it is very good value for money.
Nice big room & clean. Owner was very nice & breakfast was pretty good. Garbage truck/collection was super loud & noisy. Hair dryer didn't work.
Very pleasant hotel. The fine, friendly owner of hotel.Very purely and cozy. A good breakfast. No.
Big room and nice, fast internet Little bit old hotel need repairs.
Very friendly and helpful staff
Hotel is well located, breakfast is good, my room was large. The manager is very help full and have a family approach. The mattress was not the best, you can sleep in but not very well.They provide free wi-fi service.
The manager was very friendly, helpful and positive: perfect personality. It might be due to "Medica 2010" fair, but hotel's price was too expensive for its quality level. There was no minibar and tea/coffee facility in the room. There was no "do not disturb" sign to put on the door, no safe box in the room.
Fabulous location, very nice staff and very good price range: not outright cheap, but by far not expensive. Good breakfast. If a parking place wasn't booked in advance it is very difficult to find one around, especially in the evening.
Good location: easy access with car from highway and short walk to the Düsseldorf centrum. Excellent breakfast and beautiful rooms.
Ideally positioned relative to the city centre, but at the same time, very quiet overnight. Breakfast bar had a good selection.
From the building itself with the rooms, saloons and decorations, to the very friendly English and Italian speaking staff I liked everything. For the 1 night that I spent there I have no negative comments.
Very clean room, satelite tv, very smart newly decorated breakfast room, good spread for breakfast. Just 10min walk to old part of town with lots of bars & restaurants. Very good value for money considering only 5min drive from Drupa exhibition. Friendly staff even got in my car to give me directions to the room (in another building) Room was in a block of flats in the next street. Not necessarily a problem but a surprise since it wasn't advertised as an aparthotel. I didn't require room service but I assume it wasn't available.
Good nice room,staff freindly,location excellent Need to have singel beds like quin and bigger dificult in germany...
Good located. Breakfast ok. Free Internet access. 24h reception.
Good location. Quiet room. Privacy. Small, uncomfortable bathroom. Awkward shower with irritating shower curtain
Location vs price; very good. Nice bathroom/shower. Maybe som bacon etc. for breakfast, but not very important.
Great location near central park, a 15 minute walk to the city center. Great value for money with breakfast included. We were given the room at the top floor with large windows. Friendly reception which gave us recommendations about city sights. It was cold at first in the room, but after we turned the heating on, everything was ok.
nice and cosy hotel, good location, friendly staff, free wi-fi cool room, breakfast is not included
Good location, warm welcome and nice room and facilitiers. Absolutely nothing.
Friendly staff, good location, simple but for a good price.
Staff were friendly and welcoming. The room was lovely - big, light and airy. Great that there was a bath not just a shower! Good breakfast choice. Convenient location from the railway station (just a quick tram ride away) and less than 10 mins walk to the Altstadt. If we visit Dusseldorf again we would definitely stay here again.
I chose the hotel because it was nearest (and cheapest) to the concert hall which was my main reason for visiting Dusseldorf. The staff were courteous and friendly at all times. I have not read the guest reviews, so no answer to question below.
Staff was helpful No room service available
Internet Access for free
The breakfast buffet was excellent, very fresh and tasty food and served in a beautiful, modern, light dining room
Cleanliness, comfort, helpful staff. I stayed in a room which had a separate entrance from the hotel but no bother and they even supplied umbrellas so that if it rained you were covered.
А very friendly and supportive staff, it was very quiet thrgoughout the stay, although our room was next to elevator. Nice central location.