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This hotel was excellent from the staff, the service, to the quality of the room down to the sandwich that we had very late at nite. Nothing was too much trouble, they exceeded themselves and our expectation. Would definately stay again and recommend this to everyone. There was nothing that we didnt like
Good service, punctuality, clean rooms, acceptable dish. Very expensive internet. I could accept if it were an under developed country but unbelievable for Europe, Germany in particular.
comfort Credit cards Pre-authorization: Amounts blocked on the card were too high
Location, Liberty, Facilities.
Everything, it is a top class hotel. A courtesy bus to airport/fairground would be helpful.
very poor very poor wellcoming,they gave it to me wrong key and I tried to open another room which is unbleivable and they gave wrong room then what they confrimed to us.
Perfect business-hotel. Highly recommended.
The wireless LAN was not included in the price. The breakfast was not impressive at all, not many items to select between and the food didn't taste all that good.
Staff were very friendly and cooperative on one occasion only, a number of people were 'stuck in the lift'. despite each person swiping their cards in turn it refused to move for some minutes. This was a little worrying for my father, who is 90.
nice as all hotels of the chain not close to centre and area around is somewhat inhabitant
I like the breakfast bufeau and very nice resturant , frindly staff quick response , I like the spa but they need to add steam room , nice room , comfortable , very good hotel , high speed internet the only thing is they dont have steam room at the spa if they add it , it will be excellant hotel
Very comfortable hotel, nice rooms, good restaurant, pool and sauna enjoyable. The fitness possibilities are ok, but somewhat limited.
The quality of food was good I did not like the way I was questioned about payment. The hotel had taken my money, then said they hadn't. then asked to pay again before realisng it was their mistake
Swimming pool, breakfast room.
I think it has to be one of the oldest Raddisson Hotels I have stayed in and the decor was awful. The green, orange multi coloured rooms were enough to make you vomit. The veal schnitzel.
We were treated with courtesy and efficiency Bar/restaurant wasn't open during the day
Cleanness, kind clerks, nice breakfast with fresh orange juice & small but nice swimming pool No critical points. No notice of its defect sauna (on the booking.com), facility is clean but some parts should be repaired (tanned wall with a missing picture, small holes on walls, etc.)
Location & ease of access to airport & town.
luxury and friendly hotel ... good qualitylooks like a 5 star
Small room with cheap furnishings. The room did not even have a dresser. Cheap soap and only a single set of (thin) towels provided. This hotel is for business travelers only. The room was clean and the staff friendly enough. Bed was not comfortable. The price was too high for the room, not value for dollar. Parking cost 18 euros per day extra (24 hours)
Tha Garden is really very nice and perfect place for rest after bussy day. The internet was not working whole week, there was quite cold in the room and and insufficient pressure of the watter in the shower.
The food was great, nice location, very clean, if I ewill get in Dusseldorf again I will stau there for sure.
the hotel is located very close to the fair so that you can walk there easily
Very friendly staff, room was nicely decorated and clean, easy to get into town/airport and had a quaint village feel
Good location near exhibition centre, friendly staff Hotel is old and uncomfortable
Not much except for the proximity to the airport Tiny room with a small bed and a slanted ceiling above. No space to open luggage and sit down. Overpriced. Does not reflect the stars awarded to it. Although advertised, no internet vouchers were available at the time. Bathroom unclean.
Hotel staff were very pleasant & helpful; and conveniently located for the exhibition centre My room was extremely small and furnished with rather ancient (rather than 'antique') furniture. Very small, dated television with no remote control.
We was visit exhibition and made short trip in old town. We havn't time for longer visit. No.
The hotel was renovated few months ago and it looks nice. It is really cosy and quite close to the city center and exhibition ground. It is well connected with the city in terms of public transportation. The hotel staff was very helpful and friendly.
The hotel itself inside was very pretty, very well decorated and very clean. The staff spoke good English and were able to help with directions and any questions we had. The rooms very beautiful and loved the wet room shower. Its not in the prettiest area at all and it a good walk away from the main old town and shopping areas.
clean, nice breakfast, comfortable room too small.
Great staff I think the photos offered an image of a more opulent hotel than the reality delivered.
Service,the room,breakfast and location were very good. None
The employees and the simple but good breakfast... ultra small room
I didn't like the fact that after booking my stay at a rate of 250 euro/night, in 1 week the price decreased to 200 euro/night. Why did I get a price increase instead of a discount for early booking?
Room was excellent - very clean and very comfortable. Location was convenient to the airport, tram to city center, and near the river/park. Breakfast was well presented and enjoyable. Parking was provided on-site. Staff was helpful. We have already booked another stay!
2 things...no glasses in the room and no room service...i didn't get a bottle of coke.
location noise!!! (tram)