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It was both a hotel and a museum...amazing place. Fantastic location on the edge of Altstadt - old town - close to trains Cost - but that was not a surprise
- Great location- Converted old monastery to hotel with plenty of museum worthy pieces displayed throughout- New + modern rooms / facilities- Great staff, from the bell crew and the receptionists to the waiters and cleaning team- Decent WiFi Really have nothing to complain about.
This was an exceptional hotel. The staff was unbelievably friendly and helpful. Great location in the center of all the action, but quite due to the large courtyard with high walls on each side that kept the noise to a minimum.
Close to airport and downtown. Service was great. Thought price was a little high.
I will return--very good--
location, breakfast, concierge staff were slow in solving problems
The location of the hotel is very strategic
The location was very good. Staff were very friendly and helpful. Not as plush as I expected for 5 star superior - foyer area was a bit like walking into the office of a business.
clean and comfort no
A 5 star hotel all the way...excellent breakfast buffe. Perfect location.
Rooms very well appointed and comfortable. An excellent hotel
We liked the location. We were not too impressed with the room facilities. No writing paper, no pencil/ballpoints, no enveloppes. I did not like the bed pillows. Too soft and no way to get another one. Obviously the hotel is very popular by the Mid Eastern travellers. Without any disrespect, it seems to make the hotel a bit messy. Other than that we will come back for the location.
It is a normal hotel for business and nothing is offered extra to like Everyday the house keeping used to forget something (one day shampoo, the other day the hand wash, the third day to clean ashtrays....more over, no safe box in the room.
It was what I expected The temperature control in the room did not seem to work
to have a nice looby where visitors can get rest the looby was very big but not organized i dont like the price rate it was too high even in exhibition times
bathroom too small
the pool and the sauna internet access was slow, and cost too much
Comfortable room, good service
I enjoyed the morning breakfast They charge me the internet too high..
right in the middle of town, clean, comfortable,no probs. all pretty satisfactory
location small room verry very noisy, very small bathroom
clean hotel no enough restorant & iron not available in the room !
Nice rooms and the hotel itself - quality material, not worn out. Really good. We did not try the restaurants in the hotel but they seem serve gourmet food. Public parking is very convenient just underneath the hotel (24eur per day). Hotel is about 7 minutes stroll from the shopping area. Internet is very expensive - come on, this is 21st. century, internet should be included in room price, just like hot water is! The Spa of the hotel is rather small and we found it to be on the coldish side - but anyway, especially in a day time, the view from the top of the building is nice. Also the elavators - I don't understand why hotel building designers always hide stairs - not all hotel guests are not physically fit to walk up/down the stairs, and waiting long time for the elevator in peak times just to go a few floors really makes no sense.
This hotel situated near the shopping area. The hotel is very old and we had only 1x shampoo and 1x soap in the bathroom. Is this ***** Hotel ?
The staffs at front desk were not sufficient for the guests in the morning and the night.
Very clean room and quick response of staff
The hotel was ideally located. 5 minutes to the shops on one side and 5 minutes to the train station on the other side. It was extremely clean, warm and very nicely decorated. Would recommend for short stop stays The breakfast is a pricey for what it is.
Rate,Locationand servise .. No.
Loved the location. My son loves sushi and this street was sushi heaven. The hotel room was also very comfortable. The breakfast was great. When I got there they informed me that there would be an up charge because the room they had for me did not accommodate the number of people on my reservation. Am still trying to figure out if I paid twice for the room There is also no concierge and the staff is not overly friendly. However, they are very competent and pointed us in the right direction to get the information we needed.
SPA . Everything was perfect.
staff exellent, hotel is very new and clean, nothing left to be desired
The staff were friendly and helpful. Although overnight parking seemed expensive, we were allowed to leave the car parked in the garage until 2pm the following day, therefore saving on city parking fees. The buffet breakfast was excellent. Our room was on the first floor and we were able to hear the noise from the bar in the room at 12.30am.
excellent and spacious bathrooms very good breakfasts staff was very friendly and helpful separate small twin beds, most tv channels could not be subtitled into english
Good location, clean, great spa facilities for a relatively small hotel, nice breakfast.
The hotel is in a good location for shopping, dining out and sightseeing, the staff where very helpful and freindly and the rooms where very clean. The breakfast was fantastic with plenty of variety and I would recommed this hotel.
Very quiet and clean room. One of the best breakfasts I've ever had. Very helpful staff. Good location 10 minutes away from the train station.
The good friendly staff and big choice at breakfast. Only bad weather
clean, friendly staff typicall hotel aircondition: it was very warm inside even it was cold and rainy outside, the beds are really bad
it's close to the main train station and other public trans portion and easy to the guest to go anywhere . every thing was very nice
Excellent hotel the staff were so polite and helpful, the hotel has a fine taste in their hospitality, near to shopping, food, nice walk and of course the U Bahn is on its corner. I surely recommend it to others.
The location is awesome.....
room facilities expensive internet and paytv
Room was very well equipted Ethernet poor spead, durring my stay there was constraction work done in room next to my and was very noise, staff send me some fruits and small bothel of champain whic was nice but not satisfactory, I could not relax in my room
This hotel is a business luxury hotel in the best location in Dusseldorf.There is some good lounge specially for business meetings.It is near to shopping area and just in front of downtown.We have stayed in a suite which is really good. Staffs are so helpful and all fluent in English.Breakfast is good although can be better if some warm items add. There is no free wifi internet in the rooms.
Location; excellent room service and cleaning service and very good varied breakfast. Tipping becomes very tiring. No access for handicapped people or buggies. Doorman only helps if previously tipped. Small elevators. Very small spa and saunas do not start working till late in the morning. Spacious rooms but poor decoration (holes in cortains and very rough towels and bathrobes -unacceptable for a five star hotel-)
very pleasant stay, comfortable, central and user frendly. It may have been the night in question but there was some noise in the early morning.
I liked the welcoming and excellent attitude of all the staff and the quietness of the hotel and the fact that I could just step out into the best shopping and Christmas markets nothing
Large room, nice restaurant, helpful, polite and friendly staff, excelent location. No
Very central. Clean and charming When leaving the hotel the reception first tried to charge also the hotelroom from me despite the reservation vthrough your company. Anyhow they finally charged only the breakfast and took photocopies of your reservation document to me.
the hotel is very good pleced,very central in the hard of the city the decoration is very kitsch.
This hotels is just fantastic. We stayed in this superb hotel in the end of November and cannot wait to come back. We loved its classic luxurious style, the most modern technology in the room, the very cosy living room where you can just sit down, relax, play chess. The bed is very comfortable and the TV built in the mirror in the bathroom is quite impressive. If you want to experience a really enjoyable weekend, book a room here! Ramon and Mirka
Modern set-up of the hotel rooms, a guest-only VIP lounge, which is similar to a airports business lounge The stuff maid be more welcoming and service oriented. I missed a bit the very special feeling, you can get staying at luxury hotels.
modern and easy going
The staff are very friendly and helpful. The location is convenient. The room is very elegant and modern. Nothing more to ask for! We would definitely like to stay at this hotel, if we have a chance to visit Dusseldorf again.
size and comfort of room, perfect location in the center high price of breakfast
Perfect comfort. Perfect finition. Perfect electronic. Perfect value for money.
The spa was terrible and they did not even have the sauna or steam room on. Very bad.
Absolutely excellent personal service, very courteous and couldn't be more helpful The only thing that was disappointing was that the TV/Sky Channels were totally focused, besides German of course, on Russia and Arabic (I think). The only English channels were Sky News/CNN. In the room information folder it had over 84 channels listed including bbc/itv/ etc but they were not set up as they could only take 48 channels. Also no Movies available.
The best service you can imagine, excellent breakfast and dinner at Brasserie, we travel al lot but for sure this one of the best hotels in the World !
Hotel location, clean rooms, good breakfast airconditioning in the room was very weak
Location in the city center and near the train station Booking.com photos of rooms doesn't correspond to reality, free Wi-Fi only in lobby
perfect location for the altstadt (shops, bars and food) and within easy walking distance or the more exclusive shops. Also only a five minute ride from train station. Also the hotel kindly gave me the room I asked for (based on reviews on your web site). It was a nice dual aspect room. Didn't think the staff were over friendly. Also bit surprised that it's supposed to be a 4 star - thought 3 would be more accurate. It was clean and tidy but nothing special.
Location Small rooms
the room was toooo small and the heat wasn't good
Perfect location ,Freindly staff No english channels in TV
Great location, Nice rooms Bed could be more comfortable.
The decoration of the hotel is ok, but the device is soso. Service is good, it's suitable for short term business travel. Beds are too narrow.
room was very spacious , nicely and functionally furnished - it gave me an almost feeling of being at home. location suited my needs. price of breakfast (breakfast itself was good).
very close to the aldt stadt wireless network has a very bad performance.
the location is good, breakfast buffet reasonable. my room (comfortable single room in 5th floor), was near the elevator, which was loud during every function (movement) , the noise was not normal, the card of the door was not functioning easily although it was changed 3 times, the shower gel ans shampoo was looking and smelling like shocolade, which is not every body taste
The Excellent comfortable beds.A good breakfast also.
Location was great and there was a good selection for breakfast
rooms a little on the small side,clean and comfortable though.Good location,helful staff.However,its not really a 4 star as claimed.i would classify it as 3.4/5 .
Friendly and helpful staff. A single room = a single bed, not a double.
Very friendly staff and a good location. My room could have been cleaner but all in all it was fine.
very friendly and helpful staff; good location - close to the train station; good breakfast; single room was spacious enough.
location, breakfast, pool room size very disappointing
nothing old, terrable
excellent breakfast with no bath-tab behind my request
Design There is just "a door" and no official entrance with tent as it should be in front of every hotel. This makes hotel difficult to find.
clean room and cool design. Lift reach to 3rd floor only and we need to use step to reach 4th floor. Too warm room, air conditioner does not work fine.
Helpful and friendly staff, cleanliness, the decor and central location. Rooms at the front could be noisy with the windows open.
room design non working heating = very cold room in November
the breakfast bad cleaned bathroom
Location - close proximity to the city centre. Interestingly designed hotel Stage 47 is currently undergoing renovation, but fortunately this didn't impact our stay.
room design; cleaning; good location from the city center; excellent staff
Very comfortable bed, interesting design of the room, large window Dark room in the evening
The room was absolutely fantastic (I stayed in a maisonette), I couldn't have asked for anything better - it was spacious, trendy, and very comfortable. The hotel staff is superior, I travel quite often for work and I have never been so impressed with such gracious service. I highly recommend Stage 47.
The athmosphere and decorating was really nice The first night for two people was small, single room, the price was still huge.
Well located, close to city center. Very comfortable bed. Breakfast buffet. Reception area was not enough clean. Not enough towels into the room: only 1 hand towel and 1 bath towel, even we were 2 guests.
did not stay in main hotel but in an apartment located a distance away very noisy
Really nice, large, modern, stylish room with good facilities (nice size desk with landline, wi-fi, decent hairdrier, safety deposit box, as well as the little things like shower gel/shampoo, shoe polish kit and sewing kit etc. Shower position was such that you could stand under it (it was over the sloped end of the bath) and water went all over the (very slippy tiled) floor. It's quite well hidden. Also, the Japanese restaurant on the ground floor has late night kareoke - glad we weren't on the 1st floor!
Friendly reception staff, excellent breakfast Lift was tiny, we had an 8 month old baby in a pram and only one person could fit in the lift with the pram. Room was stark (white walls and dark furniture) and not as arty as I expected.
The room was really large, the breakfast was great only the bathroom was a little small but very clean! We would definitly book this hotel again!
Noise of other guests who was talking on the floor at mid night...
Hotel staff was professional and helpful. Breakfast was great.
Very unfriendly staff. The hotel manager was the most unhelpfull person i never meet. I do not recommend this hotel to anybody.. there are in the same street other hotels
My room was very comfortable, clean and had everything I needed. I had read a couple of reviews about the rooms being small but in comparison to other European cities I have stayed in I found my room to be more than adequate. Especially for the price. The staff were very helpful and extremely friendly. The receptionist recommended a traditional German pub a two minute walk, around the corner from the hotel, where we ate delicious food and drank German beer. When we had seen enough in Dusseldorf, we caught the train (again only a five minute walk from the hotel) to Koln and had a good day out. I would recommend this hotel to anyone. I was very pleased with my stay there.
The room design and features. Overall the hotel was nicely presented. Didnt make it to breakfast so no comments on that topic. It was very difficult to locate. Also, no power outlets on the work desk was ridiculous! How was I meant to run my laptop?