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Perfect hotel fresh & modern - everything as I like.
nice design,helpful(but not very professional) staff,decent location Lack of the staff.It is always a line of the guests at the reception,so you have to wait to ask a quick question.
Service staff is not up to standards
The hotel location is excellent facing Hof garden and close to old city ans shopping areas. Hotel was not fully ready to accomodate guests. Room cleaning was quite delayed and not well organized
Good hotel. Very good place. Not worked Internet. Expencive breakfast.
Room was nicely decorated with good beds and the spa area was a good perk. See above.
Located next to Hofgarten, within one station's metro ride to major shopping malls, well-designed hotel, very friendly staff, free sauna It's kind of scary to come back at night through the Hofgarten, or from the metro since it's still about 5 minutes' walk and the town gets quite dark and quiet. The air-conditioning in my room didn't seem to work...
Windows to the park, spa center ventilation in the bathroom could be better
Beautiful new hotel, great rooms. The spa area is perfect. The staff is very friendly and helpful The beds are too hard. There's no alarmclock in the bedroom, so you don't know the time.
The hotel is conveniently located in the heart of Dusseldorf. It is clean and comfortable. The staff was well-trained and most accommodating. I was annoyed that, given the very high price of the room, breakfast was not included. I have stayed at other hotels during Medica and breakfast was always included in the price of the room.
Friendly, helpful staff. Great location. Superb restaurant. Comfortable.
The Hotelroom was very datet
There's no free WiFi in the room, also breakfast not include it.
execellent location and excekkent staff
The hospetality and the smils of the receptionest There is no any facilities for guests withe children playground privite for the hotel
decent location 20mins walk from old town & 15mins taxi ride from airport. nice friendly staff we got over charged for one room to the tune of €72 and are still awaiting a refund. we assume this will be corrected, we've rang twice about it already
Location for Business Over prices for food, The rooms were ok but for the cost per night I would have expected a more updated room, free internet and breakfast.
Nice stuff, good location, lot space for personal things No safety box in the room, no free wireless
The staff were very helpful, the room comfortable and the breakfast choice was good. I was impressed by the welcome from the reception staff and for their help and suggestions. We had contemplated another hotel but the review mentioned uncomfortable beds- we would both stay again if ever in the city.
especially big rooms . the locatain is good its about 15 minutes from altstad and about 300 meter from U tube.
They arranged an early breakfast as we had early plane reservations. Since there is a pot to heat water, tear or coffee in room would be nice.
The rooms are large, clean and comfortable. Breakfast is with limited choice, but tasty. Nowadays wireless internet free of charge would be necessary travellers to make sure thay will come back next time.
All the staff were very helpful, and the room was very comfortable.
It was quite, non smoking and very clean. The breakfast was very good and so was the service. When we had to cancel our last night, it was no problem. I would suggest to have the internet free of charge.
Huge apartment with 2 rooms for a price of one! Good breakfast. Free internet.
The hotel was located in a residential area, yet only 15 mins stroll along Rhein embankment into the 'old town'. Loved that hotel wasn't too big, yet standard was above average, with large very comfortable bedrooms and bathrooms. Breakfast was excellent, staff kind and friendly. We were shocked at what fantastic value for money the hotel was. We would definitely stay again, and recommend to others. Taxi from airport to hotel was only 15 Euro, and a taxi from hotel into Alt Stadt 5 Euro. 2 tiny details, 1 being the nearby church which loved ringing its bells in the morning. Not the hotel's fault of course. Other thing is, the bath was rather slippery inside. There was no bath mat, or non slip marks in the bath, so that was quite dangerous.
good cost/benefit; friendly staff; central location
It is good, clean and comfortable hotel. Very close to the city center and lots of shopping areas just some minutes walk away. Rooms are large enough. Very easy check-in. Very good value for money. Good breakfast. Highly recommended. A tea/coffee making facility seems to be an improvement.
Great staff - very helpful and accommodating indeed. The room was a bit old-fashioned and although the bathroom was good, I felt that the room lacked some warmth and charm.
Good location. Excellent breakfast with a civilised finishing time of 11am rather than the usual 10am.
The food was excellent, good location and also excellent value.
Location in relationship to the City centre. Excellent public transport to and from the hotel. Good clean hotel. great breakfast. Nice staff.
all staff were extremely helpful and friendly from reception to restaurant. the rooms were spacious and clean but a little basic. breakfast was really good quality and staff were very attentive , it added to the special feeling of the hotel. Location was great , opposite the tram and underground stations and only 10 minutes walk into the city shopping and nitelife areas Parking was only avaialble at a public car park which was a bit expensive for overnight , but very close to the hotel and safe.
Comfortable, warm in winter, close to city centre, staff very helpful, plenty of places to eat locally. Old fashioned but being refurbished
family room very quite
Friendly reception staff, good location for main nightlife, very clean and comfortable
Spotlessly clean; friendly & helpful staff; huge selection at breakfast; excellent location
very nice and helpfull staff none
Very frinedly. They allowed me to check in early which was greatly appreciated. The room was very expensive, presumably due to the doctors contention that was in town
the staff at reception were very helpful nothing was too much trouble. The hotel was very clean At breakfast it was confusing the staff on duty serving was not helpful or friendly. Cooked breakfast disappeared very quick you had to be up early to access it when it was gone it was not replinshed this was not good . It was not late when we attended breakfast so i felt that more bacon and sausage should have been supplied
friendly staff, internet, clean room, no noise and parking downstairs was good choice lots of road works in direct neighborhood
The staff at the hotel was very helpful and kind. The hotel was peaceful. I liked the breakfast.
friendly staff, value for money
Quite near the center. The room was cold.
Staff are accomodating Didn't expect room rate (sngle)will significantly increase from the original reservation rate
Breakfast was good and hotel employees were very nice. Hotel itself is quit place (very good place for sleep) but in around you can find a lot of places with beer and cakes.
The location of the hotel Not having aircondition in rooms
Excellent breakfast and well located. The price was also correct.
Staff were very friendly and the room was comfortable and good value for money. Easy to get to from the centre and lots of shops, restaurants etc near by. Very nice view from the room with a balcony.
poor service of the staff
The hotel was very cleaned, confortable and the breakfast was very good. Amazing hotel!
We truly liked this quiet small hotel, which has an extensive breakfast. All facilities are modern and the staff is efficient. It is a bit far from the downtown, which can be reached by subway.
The easiness and style of it. The 'community' atmosphere... so many people staying there seemed to have been there before and they and the owners greeted each other at breakfast in a very sincere way. It was so good too that the owners were there at breakfast, it just gave it a much better atmosphere.
Good location. Excellent breakfast. Very good rooms. Courtesy.
very friendly and accommodating staff, the hotel has its own garage, parking inexpensive, nice restaurants and stores nearby
Small hotell, nice, clean room, wellcoming staff, good location (15 min walk to the center), free car parking and the best ever breakfast I had in my hotel experience! Recommend it!
very clearn hotel, good location, very friendly stuff, fantastic breakfest the colour of the blankets should´n be so dark blue
This was a great hotel in a wonderful location. All my colleagues who stayed at more expensive 'chain' hotels were jealous.
Good location. Quiet. Free wireless internet. Typically good German breakfast.
It's near to the old city and down town. You can find anything you need around the hotel area. The staff was very helpful and polite. The wireless connection and the availability of the PC for free were very useful. All TV channels were in German, where some people couldn't understand.
Nice location, friendly staff, surrounded by cafe and shops, free computer with printer and Internet
very nice neighborhood (coffee bars and good shops) , friendly staff, good breakfast, value for the money
The internet connection was unusually fine. There is no lift so I had to use stairs to 6th floor. The building of the rooms is different from that of the reception.
Room was clean & comfortable & breakfast was reasonably varied and well presented.
The staff were excellent and very helpful and couldnt do enough for us. The hotel was a 15 minute walk to the centre of Dusseldorf, it was a nice walk. We shopped locally and found lots to purshase.
Knowledgeable staff and owner. Very polite and courteous. Good typical German breakfast. Very disappointed that the Hotel did not have air conditioning. We were in the middle of a heat wave in Europe with high temps and humidity. It was very uncomfortable for me a big guy, without AC. The staff did supply a fan which helped.
staff is great, great breakfast, not as noisy as some people wrote. I would stay in this hotel again. we asked for 2 beds and got a double one.
Desk staff and cleaning crew were very friendly and accommodating. Great breakfast buffet with a very nice variety and always fresh. Excellant location whether going by foot, rail, or bus, to the city, to the Rhein, the airport or just the local market. Many restaurants within walking distance, perfect!
Very friendly staff, the hotel is very clean and not far from the centre of the city. The breakfast is great. I would come back again.
No thing unusual , small hotel with only around 25 rooms
More than I expected. Good price/value ratio.
Nice, quiet hotel. Very good position between centar and Messe and airport. A lot of shops nearly. Dresser do not has the door and wardrobe is visible. Before renovate, some rooms had couch and it was very nice to lay down for some time or to read or just because of nice view.
The very helpfull and friendly staff! The parcking is very narrow, one needs very good parking skills to get in our out a spot.
Room made a good first impression; it was quiet and comfortable.
Free Wifi, Good Location, Proximity to Subway Station
Room was big and nice. Though the hotel is away from the city centre, connections to public transport are close-by. -
Hotel is very pleasant, staff is very nice. Hotel has very good location. Closet do not have doors and it is very bad when someone can see yours underwear.
It is small not crowded, and it is like home. People there are nice. everything was just fine.
The owner and staff were all extremely friendly and the location was great - about 10 mins walk into the old town. Good filling breakfast too with fresh bread.
Excellent service, very practical (right on the subway line) My room was a bit small!
WE stay 5 nights.The hotel is situated in a very good place.You can walk to the center for shopping or to the old city.The rooms are nice and comfortable, very clean ,breakfast wonderfool.We received all the value for our money.This is a family Hotel, they are very warm and nice persons the service was excellent.
The hotel was very easy to find and only six euros from the Mainstation. Situated a ten minute walk away from the old town and the Rhine. Claudia (the manager) was exceptionally friendly, and we shared a breakfast with them the morning after arrival and chatted for 2 hours. The hotel room was more like a mini apartment. Behind our locked door we had a hallway which lead to the bedroom, a bathroom and a walk in wardrobe area. Very comfortable and very friendly.
The hotel ladies were very friendly and helpful, great breakfast, very nice hotel, and very close to the city centre. The room was very nice and clean. I will definitely go back to this hotel when I go to Düsseldorf again!
The hotel gave us a unique german experience, and the owners could speak english and were very helpful to our stay. The rooms were spotless and cosy. The location was close to transport and walking distance to all we wanted to see, and the park was close so we were able to go for a run. The morning buffet was amazing!
Hotel staff was very kind and was speaking English which was very useful. They gave me all information I needed about city and eveniments.
Our room was spacious and comfortable and the hotel proprietors were exceptionally friendly and helpful. The hotel is very central (walking distance) to the old town and to many very good restaurants and provides a quiet and relaxing garden to escape the busy street and city. We would highly recommend it.
Kindness of the staff, proximity to the city center
There were no hotels available in the area and I only found the Stern. The hotel was overpriced (400€/n) for a room with a shower, no elevator, no heat, poor breakfast and a 12" TV with a broken remote control. I would not recommend the hotel at least at that price.
Actually pretty OK room - enough space, free internet access. And only 15 minutes walk to the old town. A bit noisy from the street
Personal service, the staff wanted to ensure that the guests felt OK
Friendly staff, good location, a lot of restaurants, shops near.... Was not any hot dishes in the morning.
Very frendly stuff and the owner of the hotel. we will be back next time for shure. All stuff could speak in english language not in german only. Would be much more easy. Also the brekfast menu could be with the hot meals
Kind staff, good breakfast and very good beds location of the room (on a street with tramway). I suppose the rooms at the back are more quiet.
It did not have a bath in our room.
The owner was nice. There was a problem with the reservation of the first night and he fixed it by booking a room in another hotel before we were arriving. The breakfast is poor.
Nice big room Breakfast could have more choices
Location - very close to Messe grounds, airport and Altstadt. Bus/tram stops within a 100m or so; Altstadt within walking distance along the Rhein river banks. Maddening sound of trams going by when leaving front side rooms windows open, especially late at night. Closing the window/s eliminates the issue, but some fresh air is appreciable especially during warm and summery nights (which are very rare).
Hotel was located nearby citycentre. Floor was smelling for oil, our room was a little dark (under the rooftop), Bathroom with dirty showercurtain, towel for the ground lacking. Breakfast on Sunday morning until 10 o'clock only.
Reception was efficient,bar was dismal due to "Tired" decor.B'fast was OK but at 8-30 hot food was finished.
it is easy to access all significantly places in town ( center, Main station,... ) the breakfast was poor.
The elevator !! Cleanliness and appearance of room - especially the bathroom. Lack of parking facilities available for guests.
There is no safety box in the room.
Very friendly staff. They were very supportive in giving very good ideas where to go for dinner in Duesseldorf Parking is a challenge, but perfect when travelling by taxi or with public transportation. Public transportation directly at the hotel with only minutes to go to the center
could do with the menu in the restaurant been written in English!!
For the price i dont think you can get much better. udget hotel basic breakfast and east tram routes around city.
OK location small dark rooms, noisy, not very welcoming
Near the centre, U-Bahn, quiet.
The owners were very nice people No air conditioning
My room was very quiet.Very close to Underground station.The lady at the reception was extremely nice and helpful. Breakfast could be a bit richer
the staff no
IBA fair No ventilation in the room
Hotel was nice and clean.if you like peaceful and quiet place this is your choice. The staff should be able to speak at least english, not deutch only. The check-in process was pretty difficult because of that.
good breakfast. friendly staff, responding appropiately.
The Manager is Korean Lady and she is very humble and helpful There were no writing table
Room and service