Reviews for E-Z Rent-A-Car in Burlingame
- All reviews 100%
Aug 15 2016
Nice folks and easy to find.
Pros: The drop off went well. There are gas stations at the same exit.
Cons: Drop off is 10 minutes away from SFO airport and there was construction near the drop off. That said, the shuttle was there and ready to go. FYI leave extra time - off airport shuttles have to drop off at the SFO renta car center - you have to take a tram from their to the gates.
Jul 6 2016
Pros: Car had good gas mileage and comfortable
Cons: Their insurance policy is backwards and frustrating. I don't have a car so I don't have insurance. They require you to have a your own insurance. But I would not need a rental car if I had my own insurance and my own car. They also charged my credit card three times for the one rental!
Jun 26 2016
Pros: Price was fair & and car ran well
Cons: Car was old and scratched Had no idea when booking tha the agency was off site. Agency did not explain how Golden Gate Bridge are to be paid. We found that it is all electronic and heard from a shuttle driver that the rental company will charge us a $25 administration fee. This is ridiculous, and obviously a profit center.
Jun 15 2016
Pros: Car was fine. Return was easy.
Cons: Pickup takes forever and line was long. Everyone acted like animals because they were so sick of waiting. We had a one-year-old and everyone was OK with us sitting on top of the luggage in the back without saying anything. I had to speak up and ask someone to allow my wife to sit in the seat with the child without a car seat.