Reviews for E-Z Rent-A-Car in College Park
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Oct 23 2016
worst rental ever.
Pros: Did not get a flat because I did not have a spare.
Cons: Paid for a Toyota Camry got a cheap compact. Car dmage they did not tell us about. No spare tire or jack! Interior and windows inside filthy. Tried to contact EZ headquarters never responded. Going to report them to BBB. How can they rent something like this?
Sep 11 2016
Pros: Quick and easy!
Jul 26 2016
Pros: How much do car rental companies make off insurance? Difficult to find rental car company insurance rates. Then at counter they got you. Paid over $1300 for insurance. Was upgraded to terrible car--Nissan Altima. 30 minute wait at counter at Atlanta car rental center. Only 1 person at counter. Impossible to use Android phone on car's system. Never again Hertz.
Jul 25 2016
I will stay away from this company in the future
Pros: The car was clean. People were friendly but understaffed especially when checking the car out.
Cons: Despite making a reservation i was charged more than twice the amount that i agreed upon when i made the reservation. it took me more than 30 minutes in line to receive the car even though only 2 people were in front of me. there was one guy working the front desk and he even told us that he had to go to the car return area later in the evening to process check ins. upon return we had to wait a few minutes for the young lady to finish another car and when we ultimately went to the return stand there was another person in the booth on her cell phone, several others came in behind me and were waiting for the same young lady to finish my rental so she could go process theirs. I realize that it is possible she was on a break from her work and people certainly deserve that but it is quite frustrating to see people that work for a company sitting around doing nothing while paying customers stack up waiting for service. twice over the 3 day trip i had to put air in one of the tires, an alert on the vehicle indicated this. When i returned the vehicle i told the attendant but they seemed to pass it off as no big deal. it was clear that there is some issue with the tire and it certainly seems to me that they will not have an issue renting the car again without addressing it. It seems likely to me that somebody will eventually be caught with no air in the tire and will need roadside assistance.