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Staff were wonderful, helpful and really polite. None.
The hotel has a delightful situation on the banks of the Tweed and adjoins the picturesque ruins of Dryborough Abbey. The staff are warm and welcoming, food is good with excellent service at table. Our bedroom and the public rooms were attractive and comfortable. The hotel is smart but has an informal, friendly atmosphere, fishing rods, bicycles, dogs and walking boots all welcomed. The hotel is on the coast and castles cycle route,we enjoyed cycling straight out of the carpark into the quiet and beautiful countryside. None experienced
The position Burned Poached egg! How do you burn a poached egg!! Also the plug in the bathroom didn't work
Super location and friendly staff None
The staff were very helpful. I have not received a more helpful, polite and welcoming welcome from all the hotels that I have stayed in over the years. The bed was comfortable, the food excellent and staff very attentive.
Friendly, mainly local staff; excellent food in both main Restaurant and Bistro; comfortable/relaxed atmosphere; ideal location for exploring Scottish Borders. Two night weekday stay and upgraded to a Superior Room at no extra cost. None
The quality of the food was very high and the staff were very attentive and polite. The quality of the bedroom was adequate but we expected a higher standard.
Excelent staff, 1st class food and service, high standards throughout Bar closed too early(10.50)
Nice fod good info on whiskey When checked out and leaving , I recommand hat the people at the reception desk inform/remember foreigners to drive at the left side. I did leave the hotel and had a car accident on the road up the hill ! total loss, just because I did forget I was in the uk
Hotel was comfortable and served excellent food - both dinner and breakfast. Was not easy to find in the dark though!
Excellent, friendly staff. Room small but perfectly adequate, the real plus points were the bathroom which was big with a great shower and also the breakfast. Fantastic - I would definately recommend the Station Hotel. None
Staff friendly and helpful Would be helpful if a second chair in bedroom when occupied by 2 people
Excellent accomodation, good staff, good food None
Quite frankly leaving A male member of staff at the hotel (not sure if owner or manager) ruined our stay. basically I thought he was immensely greedy. We had enquired about keeping the room on until the afternoon of our last day and he replied that someone was booked to come into it, however as soon as a payment was mentioned he allowed us to stay on until 2pm and then proceeded to charge us £30 on our card. I think this is outrageous and cannot be justified, had we known in advance of the price we would have left it and gone and paid for a nice meal for 2 somewhere to kill time. I also found when checking our bill that 2 small glasses of wine had cost us £7.50 and to add insult to injury we had not drank it because it was sour. Female staff very pleasant
Clean and comfortable room. Good extras in the room - freeview TV, coffe/tea making + biscuits, trouser press. Excellent breakfast. Lack of water pressure in the shower
friendly welcome and service breakfast a little plain
Lovely town By a busy road
food was out of this world not what you would expect from a small town
very friendly staff and a very clean and pleasant room
The room was clean and tidy, the staff were friendly and helpful and the hotel was in a good central location. There were not many vegetarian options on the menu.
We were looking forward to our stay. After registering we entered a room already occupied by other people. We were informed that for some reason not explained to us that they moved another couple into our room. We were put in what amounted to a hospital room. We were not offered any other explanation except we could get into our room the next day, We were treated very dismissively as if it didn't matter. We sought accommodation elsewhere and frankly were treated with a lot more respect. Poor service.