A bit far from the city centre, but if you want a cheap deal for a decent hotel: you can chose this without hesitation.
Good price for a fair stay. Budget location, very clean. Breakfast is only served until 8.30am. Showing at 9am, we couldn't get even a coffee...
Value for money. We had a room with a nice view on the swimming pool, but not every room has such a great location.
The exotic and unique environment not much
It was quiet despite being right on the main road into town
The night decorations were impressive and the staff were sometimes able to rectify problems. The bar and reception area were closed and alarmed at around 10.00 P.M. This was a big problem. I also killed 3 cockroaches in Room 17. I did not mention this at the time so as not to disturb my mother. Leaving used food trays in the corridor during the day seemed to me to be an obvious cause of the insect hazard.
We enjoyed the friendly and helpful staff, the pool and surrounds were relaxing, we would visit you agani, The cigerette smoke drifting up onto our balcony, had to go back inside and close the door to the balcony.
Part of the arrogant staff at the reception
Staff friendly and helpfull, plus the Hotel offers a free shuttle bus from the airport nothing to dislike but hotelcould do with some tlc
very friendly and helpful staff and very nice clean and large room.. awesome price
Clean room, cheap Unfriendly staff, paper thin walls, worn out building, breakfast served till 9.30 only, very far away from city
loved the quietness cleanliness and the swimming pools. the transit service you give is very good. i stayed going up and coming back. the lady and the man driver were very obliging.
The staff was fantastic. Helped a lot for tours suggestion and bookings
We got this booking for 3 nights at $59. This was excellent value for what we got as there was an excellent pool & the room was great. Out of main town. Outside seems a little tired.
Truth be told, there wasn't much to like at this hotel. The rooms were clean, but otherwise the service was lacking. The location is awful. It is nowhere near where tourists want to be in Cairns. They do offer shuttles to the city on an infrequent schedule and for a high cost given the service. Also no shuttle to the airport, so tack on taxi costs to and from. The staff was pretty unhelpful with our needs: couldn't check in early, didn't have a corkscrew we could borrow, recommended locations in the city by googling them while we were talking. We were on our honeymoon and they gave us two twin beds. They resolved the problem by...pushing the beds together. Just the comfort you want on a honeymoon. The breakfast is also a big rip-off: high price for low value (and that's not a discount with the coupon they give you when you stay there--it's not like anyone but hotel guests is eating breakfast at a hotel). We had it once then ate elsewhere. Stay somewhere closer to Cairns proper; this place is not worth the lower price and actually ended up being more expensive than alternatives when you count transport.
view and pool nothing
LOVED the pool!!! Most uncomfortable beds, when we let the staff know, they were kind enough to bring another mattress, unfortunately, it was just as bad, I didn't have the heart to complain anymore, as the staff was friendly. The rooms need updating.
Beautiful pools, nice balcony, great staff. Laundry facilities were close and tidy. Well worth the price. Quiet at night. My shower door wouldn't close and had mildew. Very small shower with stationary shower head...made for taller people. Wi-Fi only worked if close to lobby. They have a spa tub but it was cold. Very small tvs, no microwaves. A bit noisy during the day (traffic).
The continental breakfasts no easy chairs in the room for relaxing and viewing television in the evenings after a long tiring day sight seeing
The room was always clean and comfortable. Air conditioning systems were effective and it was good you could pre-set the temperature. Given that I had no dishwashing detergent, I would have liked to get clean glasses/mugs after they'd been used, particularly as there seemed to be a few brown ants around. Also, more sanitary bags to replace the ones being used.
The location was great, it was quiet an i liked the size of the bathroom, and also the option of breakfast
its so different than the pics showing on booking.com. good location. room is small and facilities are old.
No weekend restaurant
A good sized, clean room with excellent facilities. The shower was also above average. No complaints.
the staff were nice and friendly on arrival Had booked this hotel for 4 nights but only stayed one.I didnot like the one night stay at this hotel as i was bitten alive by midgee bugs
The localization and the cost benefit. Refrigerator and toilette were too noisy, we had problems to sleep.
close to shops and dinning needs more car parking
I'm afraid that you made a mistake on payment.
The location and fecilities The smell in the room n
I liked the hostel also the swimming pool
have bathroom in my room, free dinner, club next/affiliated to the hostel, possibility to organize tours at reception Hotel staff at reception is arrogant and always insufficient to any request
Very central location, free parking, friendly staff with tour booking facilities
The reception staff were very friendly and helpful, and the hotel is very convenient to a local supermarket, shopping, restaurants and proximity to the waterfront esplanade. Night-time noise from nearby clubs and bars, even from a quieter room at the back of the hotel.
Spacious, self catering apartment accommodation. Centrally located in town and close to restaurants and sea front. Good value for money.
Self contained, central location
The staff were amazing! Willing to help arrange tours and answer any questions about the city.
helpful staff Apartment cleanliness. Need to pay attention
Very helpful and friendly staff, beautiful, spacious, quiet apartments in the centre of town, with everything you need including a washer/dryer - very handy when travelling! Would highly recommend to everyone.
everything...hot air ballooning at sunrise, whitewater rafting in the afternoon...bunjy jumping and snorkeling the reef...fun filled action packed trip. It was great ant the staff was extremely awesome!!!
Efficiency - from the managers to the housekeeping staff. Provision of 2 TV sets is a great idea. The beds provided were rather worn out. They tend to sink in the middle, can be quite uncomfortable due to the lack of support
The location was perfect. The staff was friendly and helpful. The matresses were too soft.
Location. Had ocean front room Should have to buy towels for the pool....that's really not cool. Heat you spa, most people like a hot spa. Tv and phone didn't work, wanted to switch hotels
Comfortable and quiet.Good amenities Enjoyed our stay
Location. View. Rooms No complementary breakfast
Location Furniture a bit dated
The staff was helpful and non intrusive, the room was changed promptly when we clarified that the bedding arrangement was not as agreed. Overall a very good experience. The lifts were daggy and slow and the carpets were not vaccumed every day. However, that was not a big drama.
We enjoyed the night concierge Brian who was especially friendly and helpful at our departure. Our room had the slight smell of smoke, which was unpleasant given that we had our 2 children with us.
I'ts location on the Esplanade The amenitiies in the room were dilapidated. Staff said that renovations were being considered but that doesn''t helpthe guest who is allocated a roomat present in one ofthese old rooms.
It was close to the centre of Cairns but not so close that it was noisy Nothing
The proximity to the centre, the helpful staff and the general atmosphere. Bathrooms could be better appointed, ie tiling.
The staff were excellent, the facilities were simple but clean and tidy. The price was very good for the service we recieved.
I enjoyed swimming in the pool very much. The rooms have a good size and we had a nice quiet one off the street. The breakfast was good too, especially the fresh fruit every morning. The staff could have been a little bit friendlier.
Very good breakfast. Polite, helpful and happy staff. Inconsiderate noisy guests during the night, Insufficient off road parking spots for guests.
our room was very tidy when we asked for it to be cleaned, staff always said good morning or afternoon, felt relaxed it was fine
The Shower. We do not like the echoing bang of the neighbour's doors at night. We can't get a descent sleep with the loud bangings. The corridors were like caves and echo loud with any little noises by others. The non-sound absorbent doors do not help.
Location Basic small room. Noisy air conditioner
access to and from rooms easy after hours pillows were hard maybe because of ware and tare and beds uncomfortable
Location close to city features clean and large rooms very helpful staff They don't have an elevator so request a 1st floor room if you have problems with stairs.e They have a breakfast but not a full restaurant. Consider having breakfast included with your booking.
Close to airport, beach front and shopping predinct. Comfortable accomodation at a good price. Friendly and helpful staff. Pleasant surroundings.
as above - friendly and helpful. Clean! Had a bath
Clean and friendly location a bit iffy lots of undesirables hang around the local park (opposite) evening
Nice self serve breakfast (cereals/toast), relaxed atmosphere. Safe in the room and pleasant staff. Air conditioning quite noisy.
Good suprises: Very helpful staff. Clean rooms with tile floor (stainless). Bathroom included handsoap, handcream, razor-cream, schampoo, conditioner, bodysoap. The decor are not that stylish.
The location was good. Hotel was pretty central to everywhere we wanted to go. Nothing we didn't like
Extremely clean and the staff were very helpful
Free breakfast, but it is slightly misleading. If you want a hot breakfast you have to pay for it. Free breakfast is cereal toast and fruits. I didn't expect this for 60 a night. I could have gotten much better accommodations elsewhere, or had equal accommodations at a hostel.
We enjoyed our stay the room was good and the staff very good. It was further from shops and beach than we expected but enjoyed the walks but not the rain. Wrong time of year for us. Breakfast tables were not cleared well and coffee was a bit weak
The pool was fantastic and the gym facility were great. Our entry cards kept failing - which meant plenty of trips to reception to get it sorted which was a bit of a pain - especially when we had to wait in line. Also - for the price of the rooms, they could update the television sets - they were a bit old and crappy.
Well priced , clean, friendly staff appropriate for my needs although only a quick visit. Checking out was a little slow.
The location of the hotel was good, close to the sea and the marina but also close to the center and all shops, restaurants and activities. There was no pool bar open/available.
Hotel delivers what it promises on its website. Palatial, well maintained, well serviced, well everything. Fantastic pool (and service at the pool). Nice rooms, excellent mattresses (you'll want to buy one after sleeping on one!), good views. I wish I could stay longer there :)
The lobby is gorgeous. There is elegant moulding throughout the rooms. Pool appeared large. Room service (spaghetti) serving was small but very delicious (and quick and they called back with a correction to a statement about their menu). I was able to check in early. Location is fantastic. They're next door to shops, grocery store, bar, and casino (including "The Dome"- indoor rainforest), and they're a small block away from the marina (where the reef boats take off from) and fantastic dining (the Pier area). This hotel is a good compromise for still having a nearly high-end experience but saving some money. By U.S. standards it would probably achieve a 3.5 star rating (Aussie ones run higher). Ac was off (set too high to be on) when I entered the room, so it smelled (I spent 1/2 an hour looking for signs of mold, but didn't see anything that suspicious). Eyelash on pillow, massive build up of soap scum/residue on ledge in shower/bathtub, tables unclean (sticky,food,marks), bathroom floor a bit sticky (but had had a good seemingly recent waxing, so it was very bright/pretty). The room overall was clean just not "that clean".
Location was excellent, good helpful staff, good quality room & furnishings Did not like having to pay extra for Internet use.
Welcoming staff; comfortable and quiet room as per our request. Very pleasant ambience. This was our second stay and the improvement over the first visit in both physical facilities and staff friendliness was considerable. tNothing negative.
Nice pool area, subject to the comment below. There are only two umbrellas on the entire pool deck which is a problem given the climate
Spacious rooms The fee for having internet access is outrageous (29$/day); also, breakfast is not exactly cheap (25$).
Great location, very beautiful rooms and bathrooms. Good management department who are very prompt.
Location The view on the marina -
The 2 bedroom apartment was spacious & clean. Hotel front desk staff were friendly & efficient. Our stay wasn't long enough!!
A funky contemporary hotel, in a good location, with very helpful staff. Good health and fitness faciities. Very modern, spacious, clean and well kitted out rooms.
comtemporary, convenient location, right at the pier. walking distance to the center of the town, restaurant. nice view and comfortable with the bay view room
The friendliness of the staff, Dundees restaurant was excellent the service was excellent, the room staff were excellent, we will certainly stay again. We walked everywhere. It is a top spot.
Great location, nice facilities Internet expensive, no wireless
We had a beautiful room with a beautiful harbour view. The staff was very friendly and helpfull.
I liked the privacy nothing
Modern, spacious & comfortable. Great view, great location, close to lots of great restaurants in the heart of Cairns. Everything was great, except for restaurant directly downstairs takes an eternity to bring out meals, shame because the menu was quite good! :(
We had a view of the harbour. It felt like we were in Europe. It was a great location. We had to ask the cleaning staff to wash our dirty dishes and to clean the room more thouroughly and earlier in the day.
Good location, close to city and waterfront.
Central location, quiet inside, nice balcony, near lots of facilities.
my partner and myself liked the closeness to the shopping precint the staff was very friendly.
Close to our venue. Being charged $100 from our bank account but not being told this was going to happen. We just thought we were having a credit card imprint taken.
Accessable Not all all, however they had no record of you having made a booking on my behalf. And yet your documentation said that I paid at placing my booking with you.
Very comfortable stay. Unfortunately I was only booked in for 1 night but would not hesitate to use this hotel again
Rooms were reasonable, good TV. On main road but noise not a problem. Entranceway a bit non-descript. Just so-so Too far away from city; no restaurants within easy walking distance; poor pool; air con set too high (got very hot during nights). Decor a bit 80s.
friendly staff, the facilities in room was all sufficient, comfortable to stay, the availability of laundry machine was convenient.
There is a liquor store and a pub right next door. The pub has a full menu of pretty-good food. Although the hotel is far from the esplanade, it is very close to the airport, so an early flight is a breeze from here. Pay by the megabyte WiFi-- Horribly expensive. WiFi should be pay for what you need during your stay or, better, should be considered a utility like water and electricity--just include it in the price. The distance from the esplanade was a bit far especially if you are walking.
We stayed at this hotel because it was close to the airport and our flight was arriving late at night.
The staff were incredibly helpful and very friendly. The room I had was very comfortable and clean with good facilities. The food in the restaurant was also very good. I would have happily stayed here for longer!
Easy location for us to attend a seminar. Walking distance to local hotel for evening meal. Breakfast was included & OK.
It was close to the airport where I was working frequent failure of the door electronic key to operate.
I was definatly supprised at the hotel it is very nice inside not what i was expecting from looking at on the outside. The size of the family room was great and it was reasonably clean, i will definatly stay again There was snot on the walls in the single toilet and there was no shampoo and conditioner (house keeping issue)
The room was clean (except the wine glass still had old wine in it) & reasonably well presented, the bathroom was a good size with the shower in the bath. Our previous deluxe room was far superior to this one. However it was still 26m2 as advertised, maybe we were upgraded on the previous visit & didn't know about it! I would class this room as standard & not deluxe. The reception said we were lucky to get a room, as they were fully booked and had to move rooms around. In the morning we were asked for payment as it had not been taken when the booking was made, even though the confirmation said it had!
We enjoyed our stay at the Holiday Inn. I would certainly return there if we come again to Cairns We have no complaints
Fantastic location. Outdoor area between rooms a bit run down.
This hotel room was exceptionally clean, the staff were nice, and bed was very comfortable. Internet is available for a fee and you can log on and log off. The hotel is right on the edge of the busy part of the Esplanade, far enough away for a quiet night's sleep. Underground parking is available too.
Quiet location and within easy walking distance to the city centre and shops. The pillow is not that all comfortable
Lovely view, comfy beds and the choice of pillow types! It would've been nice to have a coffee plunger and real coffee, instead of instant. Bathroom was a bit snug but well appointed.
Excellent service!!!! The hotel was absolutely beautiful, the excursion specialist was amazing ( she knew her stuff), the restaurant inside the hotel was delicious, and the location was perfect!!! This was our favorite hotel in Australia!!!! :)
The upgrade to the refurbished room The pool set up was very average
Location. Friendly front desk staff.
excellent location with good room facilities and view. the restaurants are also reasonably priced and considerable quality.
Friendly and helpful staf, well appointed room with very comfortable bedf
Staff were great. Room was satisfactory. Location great.
I enjoyed my stay at the Cairns Hilton. I found it comfortable and the service was very good.
The location was good and the staff were polite and helpful. The bathrooms are getting old and the roomservice was unable to supply a bottle of french chanpagne, when ordered
A thoroughly good hotel - perfect location, brilliant staff and an exceptional breakfast! The pool is the largest I have seen in a hotel. We had caught a fish on a charter boat and the chef cooked it for us, with a delicious soup and salad accompanying it.
I liked the welcome , helpful and friendly staff and the ambience I did not like that the bath tub in our room had a small chip on the rim.Maybe the maintenance staff were unaware of the damage.. It was a jarring note in otherwise comfortable and lovely accommodation