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The price was definitely the biggest attrition. For the price I was very surprised. Staff was extremely welcoming, and even went out of their way to help with directions. WiFi was great! And the room was clean, and the staff did an excellent job
Quick check-in. Good value. In town. Pool looked nice. Was good for a place to stay if sleep and shower is all you need. Would be tough gor a family to stay in the room size.
room was fine - clean and comfortable no
Very convenient location and rooms were pretty clean, and very affordable. The beds are pretty terrible. The mattress is very hard and plastic-covered. I had read about the bad beds and brought a down comforter to put down on the mattress, and that wasn't enough to soften it. The continental breakfast was sort of a joke.
The hotel room and property were spotless. The rooms have been recently renovated. The owners were great and very accommodating. I had trouble with my booking and they straightened it out for me. A very quiet location. Overall, a great place to stay.
The room was nothing special but it was clean and comfortable. The Berkshire Inn is a family run establishment and has a very friendly and helpful staff.
Cleanliness and price and location. No.
Price Little to no hot water, drafty rooms.
What I liked best about this hotel was it's location to our destination. Also the price was reasonable, and by checking the website as travel date became closer, I was able to get a lower discounted price. Unfortunately this hotel is older and shows in it's appearance.
the price that was quoted was not what they gave me i ended up spending way to much for what was offered me here. the room was super cold and you could see day light through the door and it being as cold as it was the air rush in and i froze .
Location WiFi did not work in the room. TV did not work. The WC was automatically flushing every 15 minutes, due to this noise could not sleep. Speaking to the staff about these issues did not help.
Location, comfortable room Nothing
It was only --- dollars well worth the money carpets had stains on them but besides that it was clean
The 3 rooms were very clean The staff was very accommodating and friendly
Room very clean, a little dated on the decor. Owner very friendly and helpful. Would definitely stay here again. Mascot the bar and grill that was just next door had excellent sandwiches None
Good, basic, motel. For such a low price, I was a little nervous of what I would find when I got there, but was pleasantly surprised when I got there. The room seemed to be recently remodeled and was clean and comfortable. My only complaint was that the AC wasn't working. However, it was a cool weekend, so it wasn't a big deal. I informed the owner as I was checking out, who immediately went to check it out.
Bathroom was updated and very clean. Housekeeping did a nice job on the room every day. Office coffee was really good, even the decaf. Often, motel coffees are watered down. Funny [new] thermostat situation. It did not seem to matter how you set it (we like our room about 68 overnight); room temperature appears to be centrally controlled. Nothing significant.
The owners are always welcoming and kind, and the rooms apparently had a recent renovation, making them up-to-date and lovely. I'm always happy staying here.
clean, well located, economical needs updating, better breakfast options
The Wagon Wheel was a great hotel for the price. The room and the bed were very clean and the place was well maintained. They even had hanging pots of flowers everywhere which is a nice touch.
This guest did not leave comments about this hotel.
Clean - bed was comfortable - cable tv worked. Not fancy but great price. I would stay here again.
Room was clean and in good shape. Mini fridge was a little noisy, and bed was a little stuff but not too bad.
quick check in. easy town access. Great value. Next door to a super restaurant and sports bar. nothing
clean, cheap, basic, no frills, but not needed if youre just there to sleep, shower, etc.
Good location for our needs,good price. No breakfast as advertised.Just coffee and juice.
The staff were excellent, calling us via phone in our room to ensure all was well and then responding immediately to a question we had. Great location and easy access to several gems of towns. Lovely view nestled in the Berkshires. Big room and quiet surroundings. Had a variety of cable channels. Good deal for money! The rooms are pretty dated and the bathroom fixtures were a bit quirky. The tub and sink are dated and looks aged.
Room and barhroom were very clean, well-kept, condition like new. Loved the King bed, microwave, fridge and hairdryer. Very near Stockbridge, Shrine of Divine Mercy and Lee premium outlets. Would definitely stay here again next time we visit the Shrine. Was double charged by priceline and then by hotel. Refund still in process 4 days after check in. However, Priceline guaranteed the refund, so I'm not so worried. Apprecited that staff was quick to apologize for error though. Minor comment, the pillows were too thick and were uncomfortable for the neck, but sleeping on the side helped. Breakfast was not impressive at all - just coffee, juice, bread and a glazed danish.
The space was great for the money Things were a bit out dated like the cable was terrible fuzzy. And the couch was horrible springy. And the walls seemed a bit thin I heard a lot going on around me.
Location The bed was horribly saggy and uncomfortable.
Perfect location and good price.
Clean. TV in bedroom area did not work though TV in sitting area did work.
The staff was very friendly and the location was good. n/a
Proximity to Tanglewood and able to make a last minute reservation. The bathroom smelled of urine, especially the tub/shower. I will never go there again.
Smelled good Clean They need complimentary breakfast
the price and the location the room smelled, and the beds were uncomfortable
It was close to where I was at and the price was reasonable Outdated
The bedroom and bathroom appeared to be recently renovated with LCD tv, mini-fridge, and fast wifi.
Quiet and convenient. Great staff and simple. Clean as well
Quiet an clean No
Hotel owner is very accommodating and courteous. Rooms were well maintained and clean. Overall experience was great. NA
GOOD LOCATION, GREAT PRICE FOR THE AREA. THE HOTEL IS EXACTLY WHAT I EXPECTED FOR THE PRICE I PAID.
EVEN THOUGH IT WAS A NON SMOKING ROOM, STILL SMELT LIKE STALE SMOKE. AND THE POOL COULD NOT BE USED IT WAS GREEN.
the rooms were large and spacious and relatively clean. there was no alarm clock, and some of the switches in the rooms made no sense or did not work.
This guest did not leave comments about this hotel.
Clean.comfortable overnight stay Fair for the price
It was conveniently located. Because this motel is located in a popular destination they are able to charge a ridiculous amount for a no frills serviceable motel that includes furniture in poor condition. This motel is worth maybe $90/night not the $200 I paid. I don't mind and have stayed in no frills motels but I really hated being over-charged for it.
Location was great for us-we were in town for a class reunion & the Rodeway was literally right up the street. Room said no smoking, but it smelled like smoke - this is a real turn off for non-smokers.
This family run motel was perfect for our visit and the staff were very helpful and friendly. The Sunset is the best bargain in the Berkshires and we won't hesitate to stay there again. No, it was ab-fab!
The pool was amazing!!!! Very close to all shopping and a traction in Stockbridge & Great Barrington... Small room but that's what is expected at a Motel....the room cleaner Krystal Was The Best!!!!!
Cleanliness; easy check-in, owner was very nice. Room was small but I expected that
Clean, good location, friendly staff two of the 4 room lamps did not work and the door was difficult to open and unlock.