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The staff were very friendly and efficient. Breakfast was great.Beds were comfortable and the rooms was lovely and clean. The room was fairly cold even though the radiator was on. The plumbing needs to be sorted. I tried to run a bath and only a trickle of water came out and that wasn't very hot. So,I tried the shower and it was the same.
The location,very good Hotel very run down,staff not very helpful,ive stayed at the bell three times over the years as we race at snetterton racetrack and each time the hotel looks a little tired,it needs a little tlc dont think we will stay next year.
I am disabled and there was always a disabled space for my car and the staff were friendly. The hotel room was not clean. On the surface it looked clean but when I laid on the bed the wall behind was covered in dust.
checking out evening restaurant service, crap
nothing due to the smell and unclean feel of the hotel we did not stay the night. the hotel needs some serious renovation. upon checking out (within an hour of checking in!) we were still charged the full amount despite stating the above
the hotel has good faccilities and our room was pleasant. Breakfast also good we were put in a room directly above a very loud party. The hotel refused to compensate us in any way for the fact that we couldn't sleep
Good breakfasts. Comfortable bed. Warm room. Hotel did not fix shower head even after we asked twice. Window would not shut. TV signal was poor. Not happy that I was asked to pay for the room when I arrived, even though money had come out of my credit card account the week before. Not happy that we were asked to pay for breakfasts as hotel didnt think breakfasts were included when booked through Bokings.com. We had to show your email as proof as they had not been sent a copy of your email, allegedly.
The only fault was that we did not realise that the radiator in the room had been turned off and therefor the room was on the cold side due to the time of year.
Very large bathroom. Restaurant staff gave good service. Newspaper arrived early. No telephone in the room so although I was asked if I would like a wake up call it never arrived.
Excellent value, good food, friendly hotel staff. Although efficient the bar staff could have been taught to smile.
Food and service was excellent None
friendly family run hotel, staff most helpful and acconodating. we will be going again.
Size, design and finish of bedroom was very good. Welcoming and attentive staff. Good food in a relaxed atmosphere. Nothing.
I rather liked the thoughtful layout of the rooms: the quality of service and food at the Restaurant: and the willingness of the staff to help wherever they could Only the proximity of an A road (by the front door) but that is not really something easily solved
Friendliness of staff and quality of food
Friendly very good food and superb accomodation. Liked everything.
Wonderfully helpful staff, superb room and well presented good food.
Everything the style of the rooms and the staff were so friendly the breakfast was wonderful I miss it now. Ummmm im normally picky but there were none
We spent two nights in one of the four poster bedrooms in the newer part of the hotel. The room was beautiful and although we have stayed in some lovely hotels previously this room was probably one of the nicest. The en-suite with huge shower was lovely with some lovely extra touches. Can't wait to go back for another weekend.
Excellent food, good sized and well planned room, excellent shower
Nice Cosy quiet thatched cottage appeal. Friendly attentive staff
Excellent, comfortable rooms, amazing shower. Excellent food (breakfast is a must) and friendly, helpful staff. Very reasonably priced If I have to pick one, very poor reception on some of the freeview channels but you'll get that anywhere
Excellent room, good size and features. The pub/restaurant to which it was attached served excellent food both evenings and breakfast. Great staff and service. Only slight point was a feeble shower but it did work ok and didn't stop me really enjoying my stay- might have been just my room
Lovely friendly inn. My (disabled)room was excellent, the bed was better than mine at home! Apart from the toilet seat the room/bathroom was beautifully clean. Breakfast was great, served by a very smiley, happy young lady. My room was adjacent to entrance of inn, so noisy, though it did stop just before 11pm. would not want to be staying in that room in the summer as there were patio tables/chairs right outside the room. Toilet seat wasn't clean. could hear another guests tv blasting out at 7.15am on the Sunday morning
Warm friendly atmosphere and staff. Clean and comfortable
clean comfortable will stay there again. nothing
Hotel was clean and tidy, with friendly staff. Only bbc on tv so very limited on viewing as reception very poor
No bad points at all
Very friendly staff, excellent food. None
Large spacious room. Very private. Easy to find hotel.Very clean. Good breakfast and lunches available. Good pleasant service and relaxed atmosphere. Free parking Minor point, Plug disconnected in bathroom basin