Overview

Pier Hotel

4 Grand Parade, Eastbourne, BN21 3EH, United Kingdom
+44 132 364 9544

$55+

Overall guest ratings

7.5/10 Good
Based on 835 reviews

Review highlights

  • 9.5
  • 9.2
  • 4.6
  • 4.5

Nearby

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    About

    Pier Hotel offers a great location, putting you within a 15-minute walk of Eastbourne Pier and Redoubt Fortress and Military Museum. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. All rooms feature flat-screen TVs and free WiFi.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 843 reviews
    • 9.5 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.7 "77% found the restaurant service to be one of the best."
    • 8.8 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      8.6 "Easily accessible by car, said 86%."
      10.0 "City centre within easy reach, said 100%."
    • 7.9 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 5.6 "Food is average."
      5.8 "Side dishes were satisfying, according to only 58%."
    • 4.6 "Rooms are not good."
      3.8 "62% complained about the bathroom."
      4.3 "57% said rooms were dirty."
      0.1 "99% thought they were poorly maintained."
      0.6 "94% found problems with the furniture."
      2.3 "For 77%, the rooms looked old."
      3.7 "63% had problems with the shower."
      4.1 "59% said the bathroom was dirty."
      4.5 "55% criticized the small bathroom."
    • 4.5 "Not very clean."
      4.3 "57% said rooms were dirty."
      4.1 "59% said the bathroom was dirty."
    • 3.5 "Bar is not good."
    • 3.0 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
      1.1 "89% didn't like the unstylish hotel."
      2.2 "For 78%, the lobby entrance was sub-standard."
    • 2.0 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
      0.5 "95% didn't like the architecture."
      0.2 "98% thought the facilities needed updating."
      1.8 "82% complained about the elevator."
      2.2 "For 78%, the lobby entrance was sub-standard."
      3.3 "67% were unhappy with the handicap accessible facilities."
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    Overall Rating

    7.4 Good
    Based on 547 reviews
    • 9.5 "Excellent value."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 9.0 "Terrific location."
    • 7.2 "Good breakfast."
    • 5.1 "Food is average."
    • 5.1 "Internet is average."
    • 4.7 "Not very clean."
      4.8 "52% said rooms were dirty."
      4.7 "53% said the bathroom was dirty."
      4.5 "55% thought it was rather dirty."
    • 3.3 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
      1.4 "86% didn't like the unstylish hotel."
    • 3.3 "Bar is not good."
    • 2.1 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      0.6 "94% didn't like the architecture."
      0.3 "97% thought the facilities needed updating."
      1.5 "85% complained about the elevator."
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    Overall Rating

    7.4 Good
    Based on 118 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.7 "Location is great."
    • 8.3 "Breakfast is good."
    • 5.7 "Food is average."
    • 5.2 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.1 "Only 61% said rooms were big enough."
    • 4.2 "Not very clean."
      4.1 "59% said rooms were dirty."
    • 2.9 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    • 2.0 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
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    Overall Rating

    7.6 Good
    Based on 177 reviews
    • 9.6 "Excellent value."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.4 "Management was excellent, said 74%."
    • 8.7 "Location is great."
    • 8.1 "Breakfast is good."
    • 5.7 "Food is average."
    • 4.9 "Not very comfortable."
      5.0 "Only 50% said rooms were big enough."
      0.0 "100% thought it was too noisy."
      4.2 "58% criticized the small bathroom."
    • 4.8 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 4.5 "Not very clean."
      3.8 "62% said rooms were dirty."
    • 4.2 "Rooms are not good."
      3.8 "62% complained about the bathroom."
      3.8 "62% said rooms were dirty."
      4.1 "59% had problems with the shower."
      5.0 "Only 50% said rooms were big enough."
      0.5 "95% found problems with the furniture."
      0.1 "99% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
      4.2 "58% criticized the small bathroom."
    • 2.7 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
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