Overview

Pier Hotel

4 Grand Parade, Eastbourne, BN21 3EH, United Kingdom
+44 132 364 9544

$52+

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Rates

Overall guest ratings

7.4/10 Good
Based on 787 reviews
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Review highlights

  • 9.4
  • 8.6
  • 5.0
  • 4.2

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    About

    The Pier Hotel directly overlooks the beach, pier and promenade. There are 31 ensuite rooms which include free WIFI, TV, hairdryer and tea & coffee-making facilities, some of the rooms have direct seaviews looking out onto the English channel. Freshly prepared homemade evening meals can be taken in the Pebbles Restaurant or guests could wander into town for a further selection of restaurants, bars and local entertainment. Chargeable car parking is available nearby whilst Eastbourne Train Station is less then a mile away.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 787 reviews
    • 9.4 "World class service."
    • 8.6 "Location is great."
    • 7.6 "Good breakfast."
    • 5.8 "Internet is average."
    • 5.7 "Food is average."
    • 5.0 "Average comfort."
    • 4.2 "Rooms are not good."
    • 3.8 "Vibe wasn't good."
    • 3.5 "Not very clean."
    • 3.3 "Bar is not good."
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    Overall Rating

    7.3 Good
    Based on 448 reviews
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 8.9 "Location is great."
    • 6.8 "Breakfast is mediocre."
    • 5.8 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 5.4 "Food is average."
    • 4.3 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      3.7 "63% said rooms were dirty."
      0.2 "98% thought they were poorly maintained."
      1.9 "81% found problems with the furniture."
      2.5 "75% had problems with the shower."
      2.7 "For 73%, the rooms looked old."
      1.8 "82% said the bathroom was dirty."
    • 3.9 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
      2.8 "72% didn't like the unstylish hotel."
    • 3.5 "Not very clean."
      3.7 "63% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
    • 2.9 "Bar is disappointing."
    • 2.6 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      0.8 "92% didn't like the architecture."
      0.0 "100% thought the facilities needed updating."
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    Overall Rating

    7.4 Good
    Based on 157 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      8.4 "Management was excellent, said 84%."
    • 8.6 "Location is great."
    • 8.0 "Breakfast is good."
    • 6.0 "Food is average."
    • 5.3 "Internet is average."
    • 5.2 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.1 "Only 61% said rooms were big enough."
    • 3.9 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 3.2 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
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    Overall Rating

    7.6 Good
    Based on 181 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 8.4 "Location is great."
    • 7.8 "Good breakfast."
    • 5.8 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 5.6 "Food is average."
    • 4.7 "Not very comfortable."
      4.8 "52% criticized the small bathroom."
    • 4.1 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      2.7 "73% had problems with the shower."
      3.8 "62% said rooms were dirty."
      4.8 "52% criticized the small bathroom."
    • 3.5 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 3.4 "Not very clean."
      3.8 "62% said rooms were dirty."
    • 2.6 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
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