Excellent rooms for the price, indoor swimming pool, small garden and infantile park etc. The breakfast is also very good. The hotel is pretty and is located about 15 minutes by car of the center of Salzburg. I was not able to establish a WIFI connection with my laptop, instructions provided by the reception did not work.
stuff readines for advice (car routing,explaining about bus table etc),clean room, good breakfast,
This was a great place! It as a very nice hotel in a great location, just outside of Salzburg. The staff was extremely nice and very helpful. The resturant was great as well.
We met and very much enjoyed talking with Georg the owner. We were made to feel quiwelcome and will most likely spend another evening with them next week.
3rd time ive stayed here and will definately book again in fact i have to go back in february
A very pleasant stay! Nice personel, good contact during the reservation. The room was excellent for our wishes. The weather...too bad that the children couldn't play in the beautifull garden. So, basically there was absolutely nothing to complain about.
We absolutely loved this delightful hotel on the outskirts of Salzburg. Both our double room and my mother's single room were beautifully decorated and highly functional. Our view of the mountains was inspiring, and my mother loved her quiet room which overlooked the peaceful cultivated fields on the outskirts of Hotel Gerl. My husband and I will definitely return, when we decide to return to Austria during a future European holiday. As non-smokers, the only thing we did not like was the fact that a neighbour smoked on the balcony next to ours, on two of the four nights we stayed at Hotel Gerl. We know that Austrian laws allow this, but we had to close the door/window to our balcony when these neighbours smoked. Otherwise, smoke filtered into our suite.
Room and hotel very nice and comfortable. Staff very frendly and kind. Great breakfast
The location, charming appearance, lovely yard and views, good parking, helpful staff, good food, clean rooms, balconies and patios rooms were small but adequate
I liked the hospitality, the garden and the pool.
Excellent! The slight problems with hotel staff encountered the last time were addressed. Great stay. Nothing at this point.
It was great! Amazing Incredible location, just walk outside the train station and there it is in the middle of a "platz", it's brand new hotel with modern confortable rooms and the rate was alzo amazing (very low for such a nice hotel).
The hotel was very clean and friendly. Breakfast was excellent, plenty of choice. Definately would stay again. Nothing I didn't like - it was a bit of a walk into the centre of Salzburg but very handy for the airport bus and we were able to check in very early which was great.
The location is very convenient. Mr Hofer, the man who works in the evening, was disguntingly rude. It is amazing to stay in a place where you have to pay for the services which is normal, but on top of it you're paying for the pleasure of being treated like dirt by this unhappy worker. Awful!
The hotel is close to the train station.
Ramada is very close to the Main Station, which helps considerably. It is a modern, needbased hotel. Breakfast spread is very good. They do not serve Lunch or Dinner.
The hotel and breakfast was very nice. I didn't like the location of the hotel and the elevators were very slow and crowded.
brand new, very clean and spotless, very helpful and friendly staff a bit overpriced considering that quite rough area (Salzburg train station square), breakfast is not included and cost a fortune (14 euro), you can actually dine for that money in Salzburg!
Very well located for station and only 15 minute walk from old town.Staff very friendly and helpful.9 Out of 10 overall. No
Close to train station Wifi signal was weak
The hotel was very easy to get to using the bus from the train station. It is about a 25 minute bus ride outside of Salzburg in a quiet and beautiful area. While I loved Salzburg, I loved staying outside of town in this great area. The gentleman at the front desk was awesome! He was so helpful and went out of his way to help me find the bus I needed and to make sure I was comfortable. My stay was great and I appreciate it! There is nothing that I did not like. A couple of thoughts for the potential travelor - the location is about a 25 minute bus ride outside of Salzburg. But it is a great area, the bus is frequent and very convenient and if you enjoy staying outside the city in a quaint area then this is great! There is also a green-belt / walking path next to the hotel down by the river. I didn’t discover this until my last night. If you have some free time in the evening then be sure to check this out!
Wonderful sevice. Beautiful room. Excellent location. One of best hotels I have ever stayed in.
It starts with the concierge taking care of your car and luggage, the girl at the reception brings you to your room and gives you info about city and map before you can ask, really very good service. Beds are very comfortable and the room was in authentic style which fits with the rest of the hotel
The service was impeccable and the room was spacious
location near the center
Good location. Toilet is immaculate. Single room is small
Location was a important factor. Love the decor too!
Old world charm, historic building, beautifully maintained, elegant, extremely delightful staff, wonderful restaurant, terrific bathrooms. Absolutely nothing to dislike about this lovely hotel.
Business trip to Munich
Friendly staff, excellent location, comfortable rooms it didn't have a spa. the furniture was a bit worn
Everything, staff were so welcoming and made us feel special and individual which was much appreciated as this was our honeymoon. Yes - it was extremely smoky and very warm
Close to bus line, great breakfast, great bath room Old room furnishings w/ table cloths
Situated in the City Center of Worms, Germany No Parking other than paid Parking along the street
A Huge room, a great breakfast, free adult TV and a very very low price(!!!). An isolated location causes a high taxi cost. No elevator. no one at the reception at night.
We were all made very welcome We had nothing to complain about
Everything was ok, big parkplace no lobby
Good transportation into town. Good situation. A little too noisy in the late evening/night.
The hotel room was roomy for all three of us (2 adults and on child). The beds were comfortable and the rooms were clean. Hotel staff was helpful and knowledgeable. Breakfast was excellent. We will stay there again.
Great place, nice rooms with nice bathrooms and shower. Pool was great and the breakfast was excellent. A bit far from City center but easy to get there via car.
very good hotel and great breakfast. nice service. good to be recomended everything great
The room was spacious and a good value for what we paid. The staff was very helpful and friendly - they were full of good recommendations for our visit. Breakfast was also very good and the coffee was delicious. Our room had a bath with shower attachment, but none of us could get the shower part to work. Not a big deal though, we just took baths.
Very Good Service
The experience was wonderful, the room was clean, the staff was extremely nice and always helpful. It was my 2nd trip to Salzburg and my friend's first trip. We would book this hotel again next time without question! The hotel food for lunch and dinner was amazing! Breakfast had a wide variety of food. We had one of the smaller double rooms and it was great!
Central Location N/A
Location was great. Hotel staff was really helpful and friendly. Rooms were clean and it was all in all great stay and great service. Thank you. Everything was fine.
location good, good breakfast selection room safe was not working and despite asking ,it was not fixed,however safe facility was made available at reception
Location -short walk over the bridge to the old town, area in Linzergasse is also very nice. Room keys are a bit strange, remote control! Breakfast was a stingy affair.
The location is great for walking around the city and very very close to the river. The room was very spacious, clean and comfortable and we even had an infant and dog with us. The breakfast was excellent. The staff were very kind and helpful. You can not park at the hotel because its in a pedestrian zone, but there are parking ramps and lots available fairly close to the hotel. I did not like the fact that you can smoke in the hotel bar which is by the checkin desk, but we found that you were able to smoke in some restaurants as well, very surprised by this.
Great stay at hotel, staff were helpful when asked to change rooms since next to the elevator. Nice breakfast and wonderful location to city. Rooms clean and comfortable. The fact that the hotel allowed pets since a large dog stayed and we could hear it barking until we asked to move rooms. Very smoky in the bar/ reception area. Be nice if they could have opened a window.
The location was within convenient distance to all major sites yet very quiet. The staff was helpful and the breakfast was excellent.
A quiet, peaceful, city-centre location and a hotel with character.
Very conformable hotel. It is near the Salzburg main train station. no
The room was very clean. The staff was great, very helpful. The breakfast was awesome.
Very friendly personnel, our room was clean. Breakfast was rather poor: 1 kind of rolls (which were not fresh), 1 dark brown bread, 1 whole-wheat bread, 1 kind of muesli, fresh orange juice. You had to cut the breads yourself, so everyone held them with their hands. Our room was small and rather dark.
comfortable family-stiye hotel no air conditioner, some rooms faced on rail road.
A very relaxing stay at a very relaxing hotel. Breakfasts in particular were splendid. While a bit of a walk from the town centre, it is very close to the railway station. Recommended.
everything. it was clean, warm and very comfortable. The staff were all exceptionally helpful and friendly! A really great stay. it would have been nice to have tea/coffee making facilities in the room.
Great location, close to town and the train station. Easy walk to see all the main sights. Great staff who could not do enough to help and spoke excellent English. Although rooms are a bit dated, they are spacious and spotless and the beds are comfy. Mini bar in room at reasonable prices. No tea or coffee making facilities in the room but just call the front desk and they will bring one up to you. Very nice and clean bathroom too. Good value hotel.
staff friendly,helpfull, breakfast had good selection,room was large was cold and reported to rececption and was rectified straight away as was request for a secound pillow.
The friendly crew and the safe parking Too far from the action (city center)
About 1.5 km walk to old town. Located in a residential area. Rooms were very small. Had to be careful going to toilet that you didn't fall into shower. Poor value for money. Better off paying a little extra for a 'branded' hotel.
the kindness of the Staff
Hotel Scherer was close to the train station and on a side street that was quiet. The staff was the best we saw in the three country area. We got in late and they booked us on the tour for the next day at no charge, gave us a good recommendation for dinner and found us a room in the hotel for the next night and let us leave our bags there. Very clean rooms and very cute breakfast area with good food.
that i had a room, nice people working at the hotel the room was as charming as a train compartment
It was close to the train station but quiet and the staff were very helpful
Excellent and friendly staff!!! Fantastic breakfast!!!!
standard mercure hotel with good staff. Well positioned for short walk to Salzburg centre
Convenient to the public transport system - 100 metres.
The hotel did not have air-conditioner. After having paid 112 euros for a double room, the least you expect is to be able to regulate the temperature. The receptionist was rude enough to ask me to open the window, it was so noisy after that with people and vehicles moving about. Will not stay in this chain of hotels again.
Clean comfortable and friendly, 5 minutes from train station and shopping centre, and short taxi ride to old town, and countryside/mountains
Walking distance to Central Train station and other major attractions. Unable to check-in at 12pm. Have to wait till 2:30pm.
Clean room, nice staff, very safe. There is no supermarkt nearby. We have to buy drinking water from the city.
The staff of reception is friendly and helpful. The hotel does not provide wifi in free. We need to use the only computer located in the lobby which is served for the whole hotel and always is occupied by other guests. On the other hand, the hotel did not provide air-conditioning system. Although a window can be opened for fresh air, it is very noisy in the morining. The sound was mainly come from that the hotel staff loaded the materials from the trucks, the rubbish truck collected the rubbish and the staff cleaned the leaves by using the leaf blower. This make us hard to sleep well in the morning.
Clean, basic hotel. Noisy, very noisy outside. As it was very hot and without the aircon we had to leave the windows open. People shouting at 3 in the morning, guy fixing his car engine right outside the hotel. What sounded like formula 1 race all the time.
Location, excellent service from Ulrike and the restaurant staff. Good food. Disappointed to find the spare bed propped up against our window but we moved that so not a problem
The staff was wonderful! Our room was also wonderful! We would go back here again!
We liked the location of the hotel. Right in the middle of everything, walkable distance of all the important sites. The friendly staff helped us. It was very noisy. We had a room that was on the street and the single window let all the noise come in and since there is a restaurant on the first floor the noise was from late at night and started again very early in the morning. If I stay there again I would ask for an interior room. I would also improve the breakfast with a little more fresh fruit.
the restaurant was excellent and the staff were extremely helpful and friendly the shower soaked the bathroom floor
It was right in the heart of everything, but a cab ride from the train station. The shower had no door and the bathroom would get flooded every time we used it.
Location, decent restaurant, price No Wi-Fi, uncomfortable bed
This is my third stay at this Hotel and I love the Innkeeper-Ulrike, she is charming, entertaining, always has a smile and kind word. The location of this Inn/Hotel is ideal for walking everywhere in Salzburg-it is so romantic to be in the heart of the olde city w/the Fortress high on the hill overlooking the storybook town. I highly recommend. This is not a complaint but a suggestion. Our bed was an iron canopy bed, king size, which was great but it truly needed a box spring as it was so low to the floor and was almost dangerous to get into, for fear of brusing your self on the metal- I know this is quite European, not to have a box spring but it may be the time to upgrade- We do low the the down pillows and comforters-they make it all worthwhile.
Good design, comfortable Poor quality of breakfast, lack of space
The last day we checked out and left our luggage at the hotel for a couple of hours, meanwhile, they realized that we had left shaving foam and some razor in our room, so they placed them in our luggage which created a problem when we were checking in at the airport, as these items are not allowed on planes. We are sure that they meant good by putting these things in our luggage but I think they should be conscious that these items are not allowed at airports
Perfect locatiin. Amazing stay. Staff was very attentive. They went out of their way to assist my mother and even drove to a local market to purchase soy milk for my breakfast. I'm in the travel industry and highly recommend this hotel
The lady who seems to be the owner was really kind and very efficient. Location was perfect. We did everything walking.
Good location, the hotel is very clean and comfortable, very good breakfast, the staff is very efficient
No tea/coffee facilities in the room. No mirror in bedroom(penthouse),no mini bar
Friendly staff. Great location. Just a short walk through the tunnel under the mountain and your in the heart of the old town. Beautiful city! Train station is walkable, but probably best to take the bus a few stops. Everything was great. The hotel is much nicer inside than it appears outside.
Walking distance to Old Town for sightseeing and restaurants. Free wifi plus terminal in lobby. Seperate toilet and bathroom, limited free parking on site. Friendly receptionist. Breakfast not included in our room rate and was extra 11 euro per person, so unable to comment on selection.
Perfect location, 8 minutes away from the cathedral square, the river and the castle's funicular. It was quite clean next, to a bus station, and the staff was very helpful and polite. The fact that the pictures of the hotel are showing only the new rooms, and not the old ones.
The staff were very nice. The breakfast was lovely and there was a variety available to eat. There was a bus service outside the hotel which was very convenient. I expected that the hotel would be alot nicer than it was judging from their website. The hotel is composed of two buildings. We stayed in the building across from the main hotel. It wasn't as well kept as the main hotel.
the helpfulness of the staff the room
Perfectly fine place to stay for a couple of nights. Very convenient to and from the airport the bus goes right by). Good location too! Bit shabby,but the place is currently getting a face lift
Great location, clean, modern rooms and a more than adequate buffet breakfast. Lovely touch with the complementary chocolates and glass of fizz in the bar.
Very Central Location
staff were very very helpful
Access if coming from Germany (don't use the GPS). Cleanliness is excellent. A little overpriced.
The beds were super comfortable & it was quiet despite being next to the highway. Very convenient for the airport.
There is everything in one place. Shell gas, mcdonalds, hotel coffee shop and restaurant. Right off highway Our room was cold and they couldnt fix it or change us so we were not comfortable in 18c. It was already 1030 at nite when we arrive and we didnt get to sleep till 1200 due to messing around with heat.
It is scrupulously clean, spacious, efficient internet, a safe, all equipment in top repair. It is ideally suited as an overnight stay for a bus tour or business traveller, It lacked those little comfort touches that tourists appreciate. There was only one chair in the room, no fridge, no jug or tea coffee, no solid soap but liquid soap in dispenser.
people of the reception is fantanstic, the room very big and confortable. you can buy the tipical gifts from Salsburg even cheaper than in the city. Great, you have Mcdonals, coffe, shops... you have nearly everything there. But you need to go by car, of course. no
Friendly staff, good service, many different opportunities for food, excellent roof-terrace Deposit for room-key and remote-control for tv
a really sweet little hotel, not like a big chain place. The location is nice, right on a bus route to the airport and from the train station. The staff were great. The room was very clean and cosy. I will definately be staying there again if I go to Salzburg.
comfortable & clean on busy corner dull breakfast included
The room was nice and the staff were pleasant and helpful. The food was great! It is located right next to a very busy road. At night, with the windows open, it is very noisy from road traffic. We paid a deposit for the AC remote and used it during the night (even though we didn't really need airconditioning) and it made all of the difference in the world. We slept much better and the traffic noise was barely noticable.
The hotel is not too far from the city centre by car and we didn't have any problem to find parking space in the area for hotel visitors. The size family room was quite ok. The stuff was very friendly. Internet access, wired or WiFi was not available. The quality of the breakfast was not good. There are a lot of mosquitos in that area too!
Very frendly owner and staff. Good conection to the center (buses 1 y 8), 10-15 minutes to the center. Salzburg cards are available in the hotel. Breakfast is ok. The location is far from the center of the city. You need to use a bus o a car. The hotel is located on the main road to the Salzburg Airport, therefore some rooms are very noisy, you can not sleep with the open window.
Good location: next to the cable-car station, good view of the surrounding, near a river ..... ; Good breakfast: including fresh fruits, several kinds of ham and cheese.....; Excellent staff: very good efficiency....she gave the rooms for us before the normal check-in time!
Large rooms,clean modern,10minutes drive to salzburg center,free parking ,good public bus to city center and attractions.Eficient front desk staff.
place,service,comfort,clean and comfortable no
good idea with footballplay/activity for children - though, we would have prefered even more indoor aktivities for children(table with paper, colurs..,computergames...) se above..
Nice, Austrian themed hotel, had a rental car and was easy enough to drive and park in Salzburg, plus on the right side of the city to make it quick and easy to get to the salt mine and ice cave.
Room was spacious; Excellent Parking facilities; Right behind Untersberg Cable car; Bus 25 starts from here and hence excellent connectivity;Breakfast was reasonable; all cold breakfast except the boiled eggs; Excellent restaurant in hotel and across the road you have Gasthof Schorn which has excellent food; Front office was very friendly and very accomodating; Internet should be provided for free;
The proximity to the Untersberg and the cable car plus the bus going to Berchesgaden stops across the hotel providing easy public transport to the bavarian border. No AC, and could get uncomfortable during summer, but expected.
Everything was nice, tre room was very large and clean.
The hotel is lovely and very cozy. The lady running the hotel makes you feel like you are an invited guest. Her sincere hospitality made a huge difference to our stay. And of course the breakfast was the best we had! Staying here was very pleasant and made our short holiday in Salzburg so memorable!.
We thought the hotel staff was especially accomodating and attentive to our needs. Additionally, the room and bath were very inviting.
Great hotel, not far at all from the city centre. Lovely room with attentive and professional staff. One of the best breakfasts we have had on any vacation in Europe. 8 kinds of honey, preserves, cheeses, cereals, the works!
Room was spacioius and bathroom really nice. And the breakfast was just amazing...
This was my second stay in the hotel and everything was just fine. The location is a bit off from the town centre but, with a car, the free parking eased me a lot of headache to finding a decent parking lot near the centre. Staff were all kind, helpful and jolly.
The room was very comfortable, with a balcony you could walk out to. The bathroom and the amenities provided were excellent. It took around 15 minutes to walk to the centre (but that was known when I reserved) but I found the stroll very pleasant as it was through a green park and a promenade along the river. There were no elevator and restaurant service except for breakfast.
I like everything about this hotel, the stuff, the atmosfere and of course breakfast. Presentation of the food was picture perfect. No
We loved being fairly close to the city, but having the beautiful 'country' feel and mountain view out the rooms. each room had a balcony which was nice, in room wi fi, free breakfast and free parking. we really liked this hotel. we stayed an extra night after the first night we booked, and then came back and stayed another night on our way back to Zurich to fly home. We loved this hotel.
we have stayed at this hotel many times before over many years n/a
comfortable and clean room,good service,peaceful place no
great staff, food and room. location is outside Salzburg but minutes from downtown points of interest menus in various languages would help
The atmosphere of the hotel is good. The staff were friendly and we feel like at home We were placed at the old room which is very small and did not like the picture we saw in the website. And there is no lift for such a lot of luggages.
Fabulous location and great service from the staff. Unfortunately our sleep was spoiled by the Irish Pub down the street being open late and very noisy patrons echoing despite closed windows until 4am.
It was amazing vacation in ancient and splendid Altstadt with luxurious service! Our gratitude to this hotel! Special thanks to Fabian Haberle!
Everything except below. The selection of food in the restaurant and the attitude of the restaurant were poor.
Warm, homely ambience and excellently kept. I have been staying at your hotel for the past 5 years and the overall upgrade is excellent. No negatives to report.
The hotel offers fantastic rooms and is located next to all the tourist places. There is no parking lot nearby and the hotel doesn't have its own parking garage. The closest parking lot is 5 min walk from the hotel which is quite uncomfortable.
the site, the staff my daughter had an extrabed which was awful (the worst bed I have ever seen)
Excellent service and cleanliness and proximity to city centre - out of back door of hotel into main street, yet hotel quiet. Parking - very very difficult to get parking and Hotel not easy to locate because bus lane outside - buses often blocking hotel as one drives past.
Welcome, level of comfort and service were excellent. Position in town centre could not be bettered.
Great Position Breakfast a bit expensive
the location poor rooms, no air conditioning, old building, smelly and noisy neighbor .
The room was beautiful, the location was fantastic and the hotel staff was very nice. We would stay there again!