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The design and layout of the hotel and it's facilities made it easy to use. The staff were very accomoding and cheerful and went out of their way to assist us. The hotel is also of a modern vintage and disign.
great Spa and Sauna center restaurant area was a bit smelly
Room comfort and breakfast quality. Wi-Fi system was not working well but thanks to helpful staff after a few hours the problem was solved.
It was nice, although we stayied just one night, we enjoyied it. Room was big and clean, no complains about it.
Comfortable and spacious rooms. Wireless internat in every room free of charge.
The staff was very helpfull and friendly. The sport facilities are excellent. Restaurant very good.
Perfect location when cycling the RuhrtalRadweg. Very clean. Close to town centre.
Very complicated Internet connection. I never succeded! this is the only complaint. There must be an easier way to handle this.
Nice location - near to small shops.
wirless connection did not work as very bad connection.
Friendly Staff, locking garage, in walking distance of local facilities Small bathroom
it was the worse hotel i have ever stayed in would not call it hotel more a b and b. my privace was nil. as i had a lazy morning one of the days i stayed in bed and a man walked into my room to do something to heaters while we did not give him permission. Also bed linen fu.ll of holes . i have itch bumps all over my body from room. Net curtains on window suppose to be white they were black.staff no english. i feel i should get refund
The hotel is in need of general updating.
Friendly staff at reception, rooms are clean. Not a business hotel as could be told from their website. Food was O.K. but not as excellent as found in previous comments on the web-site
I am a former resident of the town Menden and know it well, You can come and go as you please, the room was very basic but clean. Staff are polite. There is no information in the room as regards meal times, local area what is available etc, no coffee/tea facilities and the room is very basic with only a TV. It is a hotel for a overnight stay at best. Breakfast is the same every morning with only the one set menu. Fire orders/hotel plans need to be done in other languages apart from German
Please write at least 15 words It was very noisy, and as there was no one working reception in the night we had no one to inform. Drunk German football fans in adjacent rooms making noise until after 4am is not my ideal hotel experience!