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Comfortable, clean hotel, friendly receptionist, convenient location, reasonable price except for internet price which I think you should include in basic price. There was also no room apart from the bedroom wheere I could go quietly to use my computer. All very good
the comfort of the room
Location is great, close to train station and metro Beware of the floor. The 2nd is like a basement. Staff is not friendly.
near the station far from the lake
it was good hotel little bit cheap, but near main railway station 5 min. of walk, the breakfast was good, but it's not included to the price, check it! The personal was frendly.
Fairly good location, comfortable room, friendliness of staff, nice breakfast room
that it is close to the station the room was extremly small (for a single superior room) and the whole hotel has not seen any obvious renovation since the sventies - well it is stylish again somehow ;-)
Position to station. Size of breakfast plates.
Covenient, quiet, comfortable and clean. Excellent for an overnight stay on business. Nothing to report
I have only stayed 2 nights and have been away much of the tume, so I cannot really answer this question. There was nothing that made me understand that this would be a 4$ hotel: small reception, basic equipment in the rooms, everything quite small
Location Beds an pillows are unconfortable
Great location, very very spacious rooms, good breakfast buffet, friendly and professional stuff
Big modern room No King Size bed
good and beautiful 'Modern Art' Hotel extra charges for everything (e.g. SAT-TV, breakfast, etc) reduces value for money drastically
Clean hotel and helpful staff. I booked a single room and was pleasantly surprised by the generous size of the room. Very close to the station (and metro) - perhaps 400 mts away, so easy to get to with luggage. Phone calls to the UK using the hotel phone were, as promised, cheaper than using my pay-as-you-go mobile phone. Having to pay extra for wireless (or wired, for that matter) internet access was a disappointment, since in an equivalent hotel in the UK it tends to come included in the room rate.
The comfort of the room, the services and the bathroom.
It was very central especially convenient to the train station and bus terminal. The town centre is easy walking distance. Extremely quiet rooms which were also large and airy.
The room was very large and offered a nice view. The location of the hotel is great. The room was well designed however the atmosphere was therefore a bit cold. The room was located on the fourth floor. We had to take two different elevators to get there,
Large rooms Bathrooms are divided from room by glass wall, meaning whenever the the light in the bathroom is on the whole room has the light. Not very convenient when u are in 2.
We got a great deal on Booking.com, so was much cheaper than usual. Nice room very clean We were out all morning and our room was not cleaned (even though the cart was outside out room as we left), when the lady came to clean in the afternoon we were having a nap, so she just gave us some extra coffee, sugar and whitener and thats it. You need a car if your staying here
the room service was bad. in a way, you don't get the same answer from the hotel staff if you call and ask about something you want. for example, i called room service and order dinner. the selection was limited and i wanted Stake. the answer was, the kitcken is closed and no more stake. i called after 5 minutes and i have ordered the stake.
Nice room. Nice staff at reception, bar and room. I had reserved a deluxe room on the internet so I was a bit disappointed to find that the reception staff had no record of the reserevation, or indeed if there was even a room avialable. Luckiy there was, and it was very good.
The breakfast was very generous and there was a variety of food to choose from. The room was clean and of a good size.
convenient & quiet
well decorated, efficient. clean The majority of staff is competent, with few notable exceptions at the reception.
We had a discount : 250 chf 2 nights, which is a quite good price. The hotel is easy to find when driving out from the Motorway. The room is clean and big. A few more parking spaces would be welcome. And also, too bad the hotel is not located closer to Lausanne, one needs a car if he wants to move around. A larger choice in the menu of restaurant would also be nice.
very modern hotel , with easy parking (handy to the autoroute although not near the tourist area). Very clean and efficient as you would expect in Switzerland. More business than toursist oriented. Rooms favour form over function, not very practical for couples travelling together especially the bathrooms which seem designed for one...and then attached to a double room.
Location is excellent. A little disappointment regarding the breakfast and the food at the dinner.
The hotel is in the process of being renovated to a good standard. The rooms are modern and comfortable. The hotel restaurant offres a good range and the food is excellent. The bed was very uncomfortable on the first night but I was to tired to investiogate. On the second night I realized the mattress was upside down so I stripped the bed and turned the mattress. This was a bad mistake by the housekeepers!
Perfect location, nice rooms. The free internet service. Rooms are comfy but not perfectly clean. Not user friendly for babies, as they have no ramps to access the reception, only stairs. Very expensive breakfast.
Good location,and in a quiet district The room was incredibly "small". For two adults sharing we had to have the balcony windows open, to mover around. It felt very claustrophobic.
Nice and clean room, good smell. Wireless internet. Door to balcony, which allowed me to refresh the room. Room was quite small. Airco not working (or not available?).
perfect location, next to metrostation, only a few minutes from city centre
The excellent location right next to the Metro stop and its charming rooms offer a very good value for the money
Very quite situation No pay-TV (movies)
Very small room
good location the Food was awful
Staff were very helpful. Location was excellent.First Class hotel. The room was rather small.
nicely decorated the room is extremely small roadworks in city centre and the hotel is difficult to be reached
Location Food is terrible and very expensive. Only the Icecream is good.
Real friendly and helpful front desk.
We had a wonderful view of Lake Geneva, the room was clean, and the breakfast buffet was nice. We enjoyed watching a few small birds beg for crumbs in the restaurant. The safe in the room was easy to use. We found the room's lighting to be inadequate and the shower arrangement was hard to keep the water from splashing out. The halls were dark and unattractive.
Good service from reception staff. Poor value for money.
i liked the lake view from the room which gave it a resort feel. other wise room is small though decent enough for 2 adults. we were travelling with a baby and a baby cot was provided. parking is 26 chf a day..the lake promenade is just outside the hotel and the metro is 100m away. the hotel gives a free travel card..
I stayed at the Movenpick because of the location (next to Lake Lemain, also called Lake Geneva). My room was reasonable in size (not large by US standards, but large by European standards) and had a beautiful view over the lake with the snow capped mountains behind. Absolutely worth paying the extra for the view! The breakfast buffet is very expensive, but you can order a la carte and it's much more affordable. There's a very good fitness center in the hotel (one of the best hotel fitness centers in my experience) with a sauna in it. The hotel has three restaurants, and the chef is very good (same kitchen for all three restaurants, just different atmosphere), and have a fine wine selection. Walking near Lake Lemain is one of the reasons to stay at this hotel. Enjoy! When ordering a la carte for breakfast, the waitstaff are often slow to the point of it being a problem.
It is quite good. Bathroom can be more spacious. Breakfast is very expensive 32 CHF, but it is tasty and the variety is great. Breakfast too expensive . no bed clothes changing.
Location Clean room was not very good
there are wonderful staffs and very helpful. it is easy to go every where
It's location, the view and the comfort. Nothing.
Fish restaurant at the entrance Service at the cafe
Peace full and relaxing
My 3 nights staying at Beau Rivage was wonderfull. I would never forget that. Its spactacular view on the lake, friendly and helpful staff, cleanliness, peace and comfort. In one word it was perfect. Although it is almost 45 minutes drive from Geneva, but for sure I would reserve the same hotel next time.
Comfort, service and luxury.
Overall experience. Great location Nothing
Luxury- Location-TRUE 5 Star
The new rooms The bathroom layout The view Asian food selection at breakfast and Japanese restaurant The color scheme in the halls The Cafe experience is not consistent with the rest Presentation of Asian breakfast at buffet
Close proximity to the IOC and olympic family colleagues
I like very good hotel stuff, they gave a lot of attention to you and try to do the best during the time we spent there. I dont like that they block the money from my credit card more, than the price of room. Until today i dont have the money that they have to retern. It is not a good expierence to block the money in case off...
Fabulous helpful friendly staff Rooms verybuilding tired and hotel decor very stark for a belle epoque
The hotel is so nice that it is very difficult to specify something. In general I would recommend this hotel to any of my friends as this place is absolutely beautiful.
It is situated close to the Lake I had burned toast for breakfast, the staff is polite but that's it
Simply the best hotel on the lake leman. Exceptional, outstanding wonderful!!!
It was fine over The things that I didn't like were: 1) difficulties to communicate with staff in English 2) food service was slow and taste is just fair and limited menu options 3) value for money is not there as it's an expensive compare to other international hotels. ...
chic, and comfortable the checkout counter charge 30 CHF parking fee per night, even we did not park any car for a night
view on the lake on the sixth floor the walls are not really sound proof...
Everything. Very luxurious. Spa was great. Room service was wonderful - my non-french speaking husband had ordered, so there were two mixups. We asked them to fix one and forget about the other, but they came back upstairs twice to take care of it, and didn't charge us for the forgotten dessert that they delivered to us anyway. The beds are amazingly comfortable. The internet was speedy and no problems connecting. All of the staff were courteous and friendly. We wish we could afford to stay there more often.
The Spa and the customer service at the concierge desk
The staff was amazing!
very good no wire less
Friendliness of hotel staff despite being luxury hotel-
Everything: the staff was amazingly good and polite, the location was great,« the facilities were amazing! Nothing
Some of the staff were polite and used my name when serving me (example the room service team used my name when delivering my order) and I was escorted to my room by the reception Some of the service in the food and beverage areas of the hotel was very poor, and some of the staff were very cold when answering my questions. When I arrived at the hotel there was no one to greet me and help with my bags. Reception was confusing and under staffed.
the room space no balcony on the lake veiw side
Location and friendly staff was also quiet Poor bed position in room and no hot water jug for tea making
great location, and great views of the city carpet was dirty, and many of the common areas were dirty too.
A hall is not a living hall.
Location was good. No air conditioning and leaving the window open was not an option because of the incredible noise all night!
Close to city center, and clean inside the Hotel.
Very comfortable, friendly staff and good location being at the exit of the metro station and close walk to main attractions. Breakfast was expensive and hotel decor was a little dated. Was expecting more for the money I paid
convenience to the cathedral, and shopping under the beds was not cleaned
Modern style of this recently redesigned hotel. Excellent location, with a nice view on the cathedral (rooms with view slightly more expensive but worth the extra cost). Friendly staff. Free Web access only in the lobby. Bad accoustic isolation from the corridor.
Location, relatively inexpensive The rooms desperately need to be remodeled, no breakfast incl., no free parking
Checking-in and out : quick and very efficient. Room: ok for the price - we are in Swiss after all. It's better to take a metro from the rail-station, because even if there is only a 10 min distance there is only up-hill, so if you have a big suitcase it's not recommended.
The room was spacious and very tastefully decorated with a beautiful view of the lake and mountains. The location was quite convenient to the train station as well. We were able to walk to the old town as well as the the lake.
Very close to train station. Windows didn't open very much which is important in June with no a/c.
Clean, good location Expensive, small rooms for a 4 stars hotel. First time i had to make a caution and give my amex number, The small things that usually are free in that kind of hotels you had to pay for them
Friendlyness of staff Room very old fashion - needs renovation
Location is very convenient, staff are helpful and nice. This is a very old hotel. It needs a upgrade work on the rooms, things especially like beds, carpets, wall coverings and window covering. And it will help if it has a/C.
Great Location and very helpful and friendly staff.
It was very central and in close proximity to the Train Station Safe in room did not work and breakfast was a let down.
Location Breakfast has a limited choice of menu
We loved our stay at Continental Hotel Lausanne. The proximity to all forms of transport plus the free ticket given by the Hotel was so convenient. The view of the mountains from our room was just lovely. It was peaceful and yet it was in the hub! The breakfast was excellent with so many choices. The Staff were friendly and helpful. Our stay was very enjoyable and as we were visiting family we will stay at this Hotel again. Perhaps tea/coffee facilities in the room!
The hotel staff were extremely helpful and pleasant. I enjoyed the close proximity to the train station. There is a fee for connecting to the internet
Friendly service in the breakfast buffet. The lady who served me was always friendly and very helpful. I arrived on 18th July, when the weather was extremely hot. I asked Reception if they had a fan, and they said the last one had been given to someone else. I had difficulty sleeping because the window did not open very far. I think it would be a great improvement to have air-conditioning in all rooms, as I understand from the Manager, that there are some rooms with air-conditioning. It would have been nice if the Receptionist could have tried to find me something with air-con.
room was welcoming, very clean lines and right across from station, hotel will give you a transport card which is great to visit the lakeside ouchy section...the reception and outside are standard, don't give indication of nice room/bathroom, reception gave me a converter which was fantastic as my converter didn't work in the swiss outlets expensive, breakfast included but nothing hot included in the spread and no internet access
Hotel room (516/7) with balconies. Once we went down at 0955 for breakfast and one of the staff passed a comment even though there were still guests having breakfast. Otherwise the service was provided just as good.
nice room & bathroom - excellent reception service - excellent parking service in center of city breakfast was not really up to standard
The renovated room was superp. Spacious, comfortable, clean. Good breakfast.
The hotel sits up over lake Geneva, affording beautiful views of Port Ouchy and Lausanne. The hotel staff was professional, courteous, and spoke English well. The room was average size by American standards, and was comfortably appointed and quiet. The restaurant served a decent buffet breakfast, and dinner was excellent. In the morning and evening they would open the large windows allowing the cool breeze to waft in, providing a nice enticement to stay longer for drinks! The Cathedral Notra Dam of Lausanne is an easy walk from here, as is old town. The bus stop is just down the hill a bit from the hotel, making it quite easy to get around. The hotel even gave us free bus passes for our entire stay, which was a nice bonus! Nothing!
The staff at the reception are very professional, kind and welcoming. The old style of the hotel that is kept. It is very elegant and classy.
Very comfortable hotel with very obliging staff. Excellent views of city. Very accessable by metro to main sites.
The first week I had a comfortable room with a beautiful view on the Lake Leman. The second time I stayed there I had a stuffy room, while I paid a lot more than the week before. I asked for a better room twice, but was not helped so I moved to another hotel.
Comfort and location
The friendly staff Rooms facing the back and looking into other rooms. Had to keep the curtains drawn all the time
Room was very nice with an extraordinary view of the lake but I would say that the breakfast was no more than marginal. Service from the front desk to the bartenders was good with everyone being attentive to our needs.
the staf, location to the city center and shopping, big standar room with flat t.v, not bad bathroom, far from the lake (by walking), poor lobby.
Clean, comfortable and practical! The breakfast could have had a little more variety.
Modern and comfortable with friendly atmosphere. Restaurant good but not cheap.
Great location, modern design They must develop room service or at least tea / coffee making facilities
The organization at the breakfast was a little bit messy
Please write at least 15 words I enjoyed the relaxed atmosphere, the friendly efficient staff and the general decor No hairdryer in the room. lack of any tea/coffee making facilities
Very modern design, very friendly stuff, nice experience overall Not very convenient location if you are not there for work in EPFL.
I felt the price for the quality was excellent at the Ibis. I did not like the lack of internet (minus one shared computer in the lobby with high costs to use). Also, the hotel had two of the reservations in our group down incorrectly. They were quite rude in the beginning as it was not our mistake as we had the booking.com confirmation listing the reservation as a double bed and a single bed, however, in their system it was listed as a double bed. In the end they sorted one room, however, we had to have one of our group book a single room in a separate hotel due to their mistake.
Clean, comfortable, staff is multilingual. Overpriced breakfast, small fees for almost anything, that tend to add up: i.e. 2.5% city tax (not included in the booking.com price), no free wifi in the rooms but only in the lobby. One towel per person? I have never seen that in any class hotel before, anywhere in the world.
breakfast was very good and well organized. No tea or coffee making facilities in room.
Location and cleanliness The room and bathrooms are very small, although adequate for 2 people.
Brand New Hotel, very clean and confortable
Only open a month, and still desperate to impress - so the staff were going all out. Obviously everything's brand-new, but there's a very high standard here that should continue to be met. Favourite thing - and an aspect that I really hope they continue - is that hotle guests get free, unlimited, public transport - essential when you're dealing with a city with such daunting gradients.
the room was really clean. Very nice. the staff could be more customer focused. Checking in people could cut the queue, checking out the receptionist could be politer.
No smoking, clean the room All right
this hotel is brand new so very clean and cheap.
Good location, everything is clean, staff is nice nothing
friendly staff wifi was not free
Location was right on the lake and ferry's.
Great view to the Lake Geneva from some room
Location near the lake Room didnt have a balcony which was not stated previously and had a very small window,
Friendly staff Room was a bit small - no air conditioning (OK for the Fall, but could be tough in Summer). Problem with fire alarm system resulted in false alarm 06:30 one morning
Friendly staff, excellent location and nice room Wireless internet was not free and there should be more English speaking TV channels
Location and bathroom Price
The location was superb and the staff helpful, friendly and polite, The breakfast offered something for everyyone. Thefood in the evening was also good.
The modern decoration is beautiful and looks happy
the service was perfect, the food as well and i got a good upgrade of my room. so the holiday was perfect
The way the hotel was up dated and the nice view from the balcony.
The beautiful room The restaurant was disappointing and the service in the bar very poor
The hotel is nice. The price is okay. We didn't like the price for the breakfast (30 CHF). That's just to much when you had a big meal the night before and just want something rather small. Our stay was just one night and therefore we can't juge.
The room was excellent, as well as hotel facilities.The food was good (we had breakfast).Everything is still new and clean since the hotel has been recently opened. The hotel spa (consists of dry and wet sauna only) is supposed to stay open between 07:00 am and 20:00 pm, but in fact the hotel staff was trying to prevent us from using it, and gave us a free entrance ticket to another hotel spa (which was 10 minutes drive!).We had an argument with the hotel staff and they finally let us in late in the evening.
The proximity to the lake, the food in the restaurant, the use of the Spa at the Palace
the location is really nice but definitely too expensive and the food at the hotel was poor the staff, even though nice, is not up to a 4 stars hotel. At the cost of the room, I would expect at least breakfast to be included.
stunning hotel in a fantastic location, easy access to the metro expensive bar
the look of the room, the bed was very comfortable. the only English speaking entertainment channel was not working.the tv screen was a little too small to watch tv from bed - distance between bed & tv to great. would have been nice to have free wi-fi in room rather than not just cable connection
Professionalism and courtesy
Nice atmosphere, great restaurant food and breakfast Balcony view onto construction site
Within walking distance of the train station. Free use of Metro and buses with hotel card. Free breakfast was very good. Nice size rooms and bathrooms. Free internet in rooms. Small elevator.
It is conveniently located in the middle of Lausanne with a bus stop on the corner and free bus pass provided for the duration of one's stay. It has the "feel" of a good, solid, French-Swiss, turn-of-the-twentieth century hotel. Some rooms have a view of the lake and the French Alps to the south.
Friendly staff, nice design, very good breakfast, clean rooms, restaurant. The metro station is pretty far
It was good to have free internet access in the room. The hotel staffs were helpful and very kind. If you stay at the lake-side room, it would be wonderful but we still have a fine view from the balcony even of the room at the street side. The hotel is situated near the station and provided us the free traffic pass during our whole stay. The price sounds a little bit too high.
Convenient location close to rail station and reasonable price for quality of hotel. Room had balcony and partial view of the lake. Extremely comfortable bed and pillows. Bathroom was somewhat dated in appearance. Carpet likewise was somewhat worn out.
La position centrale, la tranquillité. The location right in the city center and the quiteness.
Central to Lausanne; friendly; unobtrusive; informative, No
Quiet room, near train station, metro and shops
The hotel's location is excellent, right in the city centre.
Location Not well organised - my first room was not made and I was disturbed twice in my room (once by management, once by a cleaner)
Bathroom is too small and no aeration, otherwise hotel is good..Breakfast is simply grate. Bathroom
Functional room. Very helpful and friendly staff -provided a fan for my room on request. Comfy bed. Well appointed and modern bathroom. Excellent location. Massively overpriced! I know Switzerland is expensive, but this hotel was double the price of any other hotel on my 10 day trip and was not twice as good - it was basically the same standard but for much more money.
Good central location. My room wasn't cleaned when I arrived around midnight; unmade bed, used towels. They moved me to a clean room in the morning (no staff on call that late) and didn't charge for that night. Otherwise it was fine.
Room was spacious, modern and clean. Bathroom was very large. View was good. The breakfast was very good, and the hotel staff was very friendly and helpful. It was close to the railway station, and in the old town. This was a great hotel No