all was okay smoking rooms should have ashtrays
There was a lovely view which we could have enjoyed if we had had a room at the front of the hotel. The disabled parking space was taken and when I asked if there was another it turned out that a member of staff was using it and vacated it so that my husband could use it. I asked for a ground floor room as my husband has to walk with a stick but they said it did not matter as there was an elevator. However, there were three steps up to the elevator and then steps again from the elevator to the floor of our room. We stayed on a Friday when the Restaurant is apparently closed which was not very useful as the centre of town is not within walking distance. The breakfast is very expensive.
Sufficient place for parking. Clean room. Price. A little bit difficult approach from highway.
Remarkabley good choice of home cooked food considering the staff multitask, receptionist, barman and cook all in one. Very helpfull staff. Was glad to park the car in secure car park (4 euros) Did not like the location which is opposite a block of flats where loud music was blaring out. Rooms are small and could do with a lick of paint. Being a hot day we could not open the window due to the noise of music. Fortunately we only stayed the 1 night before a long drive home after visiting Switzerland.
For the price it was adequate Small cramped room.
very good attitude of the hotel stuff if you are talking even fair french. continental breakfast is worse money cleanliness of the room, a bit of smell in the room
man behind desk was very helpful and spoke good english. also pleasant breakfast the surrounding area was rough and large amount of dog filth in the secure car park
The staff was very attentive. Location. Very difficult to reach by car. Had to drop by to another hotel to ask directions...
Location , it was very hard to find out how to get to the hotel from the train station and was certainly alot further than 10 minutes bus ride. Better instructions on location would be an improvement.
Free Wi-Fi Internet access. quality/price ratio needs improvements. for that price we had lot better services in this period.
The reception staff were very helpful The hotel decor was very dated and mostly original (70's?). The only modern parts were the flat screen TVs (non-English speaking)
Being able to have breakfast at a early time and also the secure parking facilities Only the fact of lack of pillows one thin pillow per person is really not enough and rather uncomfortable. Does not make for a good night rest.
Pretty good - aircon not quite adequate - especially in Dining Room! No safe. Decor a bit past it, parking good though - restaurant for evening meal very good (although too warm despite a thunderstorm and pouring rain outside we were really sweating!) Breakfast too expensive.
Good location in the center of Besancon, pretty large room. Free parking in the hotel.
Could easily be a 4 star hotel.Restaurant was great and the prices were not expensive. no
good location to access the city centre
Central location but easy to find due to good guiding through the city. Excellent parking facilities was highly appreciated. Nothing
Staff are friendly.Comfortable room.Adequate bathroom. Free secure parking. Very expensive internet, apparently to be free across the Accor Group from Jube 2010. Very expensive breakfast.Hotel generally could do with a refurb
Excellent location for a visit to lovely Bescancon, with good facilities including parking. The staff were very welcoming and helpful.
Easy to find and very modern
Location, express breakfast. Needs to be updated. Air conditioning is inferior. Room was old and dusty. Too many tour buses at hotel.
Quiet. Small park on the other side of the road. Car park. Becoming slightly outdated. Badly stocked mini-bar. Mediocre restaurant. Expensive breakfast.
No problems There was wifi available but only the 1st night there after it did not help reporting the wifi failure I was not understood.
convenient, good location, good value, excellent service
The layout of the hotel was pleasant being on just two floors in individual buildings. We found most of the staff very off hand and not welcoming. We ate there on our first visit and were not impressed by the tiny portions offered.
The plates beside the buffet were not properly washed, and some of them looked as if they had been used. The plates at breakfast time were not much better.
A nice clean hotel with comfortable beds. A large supermarket is also near. This was a good stopover on the way back from Switzerland to Calais.
The only thing that I liked: it was close to the motorway. Not to reccomend! Expensive, small room for four (number 11 bis), not very clean, the air conditioning was noisy even off !!! And breakfast, what a miserable buffet for 9 euros!!! You can chose te Etap Hotel, just in front of this bad Campanile.
Too much used. Not suitable for exacting travellers
It was convenient and easy to find whilst traveling through. the family room was too small for two teenage kids and two adults.
See the coontryside and the town. No.
Convenient location in a peaceful village
Hotel was quiet and peaceful. Made very welcome. Parking was very easy. Lounge area was comfortable and pleasant. Evening meal was a bit disappointing. Set menu to be expected but quality of food (for the price) was not great. Very friendly service though!
We used this hotel as a stop over from Calais to Switzerland. The very quiet location was appreciated after a long day's travelling. The evening meal very good. Staff friendly and helpful. Close to the motorway links. There is good signage from the main road but clearer written instructions on your website page could be helpful. We made the mistake of going into Bescanson and took a while to find ourselves back on the right track.
Very friendly service, room space and interior are ok, hotel site close to Besancon and Supermarket (by car). Due to through road close by room was rather noisy.
Very easy check in, I have been handled the key.At check out, we just left the key on the counter, but nobody was there and I did not get any receipt. Room very clean, quiet and comfortable. I don't have any receipt of my payment !
Lovely location and a friendly, comfortable hotel.
We found the staff very friendly and very helpful. The rooms were very comfortable and clean. After a long days travelling it was good to find that the hotel was in a very peaceful and quiet area. The breakfast was adequate but we found the evening meals left something to be desired.
Very convenient location for station - about 10 mins' walk into the old town. Also particularly friendly and helpful reception staff. Some might be put off by a little noise from road and rail at front of hotel - but the rooms are double-glazed and noise levels not too high - and possibly by the "Boutique Erotique" next door (though I can't say it bothered me)!
Staff very pleasant and helpful. Breakfast good with nice room. Dinner meal available at the hotel was good and reasonably priced. Room was very clean and fresh. En-suite bathroom was a tiny modular unit with little space and small shower. Room was also small but adequate. The walk to the room on the first floor was via an outdoor uncovered balcony.
Very nive and helpfull staff and very close to the old city
communication with train staion and very clean, also nice hotel staff during the night i was feeling hot and little disturb for masqitus
We stay here whenever we are in town. It is the best! Great people, great rooms, and great breakfast. It is necessary to reserve rooms well in advance because they are so popular. However, if you can plan ahead, get your room early.
The location. The room has only one window in the roof, but that wasn't a problem because we only stayed one night.
Perfect location for our purposes. Friendly helpfulness of the staff.
Lovely balcony, excellent breakfasts, well equipped rooms Coloured flashing lights in the room, corridors need paint
We stayed in a new comfortable extension which opened this year, carparking was on site and the room was relatively spacious and quiet. though their was a restaurant it was not yet open and there was only a limited choice for breakfast.
Friendly staff, private secured parking, the swimming pool
Excellent staff, helpful and cheerful. Location within a five minute walk of the city attractions. Parking is on site and safe. Hotel is more modest than the 8.5 rating on Booking.com would suggest. It is fair value for the price, modest rooms and furniture, no charm except for that of the staff, small bathroom. We were unable to connect to the internet via the cable and modem provided but that may have been an exception.
Very good value for money and about a 20 minute walk to the centre of town. The hotel gave us some useful information about restaurants nearby. We were able to park in front of the hotel.
Although perhaps in need of more modern decor this was a very comfortable hotel for the price band. It is in a quiet part of the town, close to the citadel, but still within 5 minutes walk of the Grand Rue.
Beds very comfortable. Clean room. Car parking on site for an extra charge. Quiet location. Short walk (10-15 mins) to centre. Very basic. Shower, no bath. Cracked sanitary ware. Only one hanger supplied - a trouser hanger. Very cheap, worn furnishings. Compared with other hotels we have stayed at at this room rate, or similar, we felt this was poor value. Lacked comfort, except for the bed. Presumably it was trading off Besancon as a popular centre.
Friendliness of staff, room was perfect for a 2 night stay, great breakfast at a reasonable price, quiet location, close to Citadel steps We had a great experience at teh Granvelle
Old world charm and smell of history
Location and helpful staff - room fairly basic but clean and serviceable Noise from room above - no tea/fridge facility in bedroom. Main difficulty was the lack of a lift and bedroom was 3 floors up!
Very good location for exploring the city.
Staff lovely particularly the chambre maid who did the washing and drying and folding of clothes for free. While not up to that staff members spectacularly high standard the whole staff were wonderful and spoke enough English to help us.
the hotel is in the old city centre - very conveniente !!
Very nice staff. Great location. Good place to store bicycles safely.
Very friendly staff and fabulous food. Beautifuuly appointed rooms and a relaxing atmosphere. Perfect after a long drive I wish we could have stayed longer and wil defintely go back No
The terrace was lovely for eating dinner and the food was excellant with courteous staff. The service was very slow at dinner we waited approx 20 mins before being offered the menus.
We enjoyed the setting. The hotel was quiet and relaxing. It was readily accessible from the motorway. It needed redecoration and traded too much on its fading splendour. The garden needed much attention and the cheap garden ornaments were not impressive. While the restaurant is undoubtedly very good, the staff should be able to offer alternative places to eat especially for families with younger children - even if not in the hotel restaurant.
I liked my room of pool view, quietness, gardens and children playground. Also, the restaurant and the seating area around the pool are so reaxing.
Good space for a hotel room. The bed was terrible - you sunk into a hole - needed replacing. Strange bathroom settings with the taps.
Good price and resturant Location far from city and dull surroundings.
Pleasant. Know what to expect from Novotel. Not exciting but easy. Kids playpark in field opposite entrance (better than hotel one). Not walking distance from anywhere else to eat, slightly rough area, pool too cold for kids to swim, menu limited, no kettle/tea in room.
Staff were very friendly and helpful. Restaurant food was excellent. The room was large. This hotel is a great "stopover" hotel, with the bonus of an excellent restaurant. There were only 2 pillows in the room. The location is not ideal (in a run-down residential area)
Comfortable room No English language television channel (unacceptable for a hotel at this price with numerous English guests). Noone at reception on our arrival; and no apology when receptionist eventually turned up. Poor value for money evening meal first night.
Good bed, nice bathroom, friendly staff, print-out review possible in office center Surrounding not too nice, but located next to "old" city. Enough parking places.
Nice hotel, chilldfriendly with swimming pool , table tennis, play ground.
A better than average Novotel. Good service. Nice staff. Pleasant setting. Good fre on site parking. A long walk to the centre of Besancon and not that straightforward but worth the effort.
A very homely feel The traffic system in bescancon is not well designed for getting to the hotel
The hotel offered efficient and friendly staff coupled with a good location for exploring the city. Love the exterior with flower boxes. The hotel although clean and tidy was a little tired in its appearance in the interior. My room especially the bathroom was in need of a makeover. Also, please upgrade the pillows.
central parking, traditional French hotel.
The staff were very helpful. The hotel suited our needs, a nights stopover where we could see something of France, short and sweet. We had misunderstood the booking and thought breakfast was included, so we were happy enough with what we got, a typical french breakfast (1 crossaint, 2 small pieces of baguette, with jam and butter and coffee, not of really very good quality food). Upon paying for the room we realised that had cost us €6 each. While I have no compliant with the hotel, I recommend that guests walk into the town and have breakfast there.
Handy to the train station.
Clean, double glazing, plenty of hot water. Convenient location,close to the railway station and only a 10min walk to town centre. Air ventilator in bathroom not working
I found the staff very pleasant
in the center of town. Receptionist was kind. it was incredibly hot, and rooms did not have air conditioned, we couldn't sleep all night. Breakfast very poor, bad coffee, barely anything to choose from besides some cereals and bread. No real parking for the car (we had to leave it on the street next to it).
Very clean rooms, centrally located, only 10 minutes on foot to the city center and 1 minute on foot to the train station. Quite rooms No refrigerator in the room
About 200 metres from the railway station. About 1.5Kms. from the town centre, bus stop in front of the hotel. Very basic small to medium size room, but fair value for the price we paid. Breakfast 7 Euro's, simple continental but fair value. No english spoken but staff very helpful, we managed to communicate OK. Free internet worked well..About 5 cheap to medium priced eating places with 200 metres. OK for 1-3 nights stay. Typical 2 star hotel. Would stay again
Good, comfortable 2 star hotel. Free parking just outside front door. Helpful staff, fresh feel to hotel
Convenient location. Easy parking opposite by the railway station. Breakfast adequate.
This was a great hotel - close to the train and the city center. Staff was always nice, price was great and rooms were nice!
Nothing The hotel was out of the way not near anything
close to highway and very silent at the same time - perfect for stop when travelling a little bit noisy AC unit
Parking facilities. Silence. Confort in line with budget - Value for Money.
We were on our way to Germany, so it was a perfect choice to stay overnight. Staff was nice and although our room was small it was correctly furnished and reasonably clean.
The Staff were very helpful and although my french is somewhat lacking their English was good. A very enjoyable stay would use again.
Restaurant food was very good. Staff were polite and helpful. Confusion about the reservation, which was adequately sorted out and we asked for a non-smoking room but ended up in a room with strong smell of cigarettes.
friendly staff, parking, location near highway but silent
good location, friendly staff, clean & tidy room.
The room was very small. We were the only guests but we were made to perch on the edge of a large bare table for breakfast, rather than disturbing any of the carefully laid smaller tables.
breakfast (which has been included in price), quality of food and fair quality/price ratio in hotel restaurant during the dinner which I paid for separately hotel/room/bathroom/balcony could have used some renewal_refurbishment. there was no soap in a bathroom and toilet paper was in shortage, one of (only 2) towels supplied had a large stain
Free wifi and the hotel is really cheap. It feels small and not very well cleaned maybe due to the position of the hotel (near the highway) and the disposition of the rooms but I slept fine without problems. We have seen no staff but in the morning for breakfast, for check in there is an automatic machine box.
Basic hotel, but for a quick stopover. Good. Arrived at midnight and the automated checkin was perfect.
Small room but perfectly adequate; fine for the price.
I really appriciated fully automatic check-in 24x7. Excellent...
The rate. Take this hotel for the low price. It is a fair room for this price, but it is just to come and go to sleep immediately because you can't stay in the room for too long.
Free parking. Free wifi. Automatic check-in 24x7 Small room with very small bath. Room was for non-smokers, but I think Jimi Hendrix was there the previous night
The location was excellent for my requirements.
That unlike Formula One there was bath/WC in each room
plain and simple room but exceptinally clean