Reviews for Economy Rent a Car in Miami
- All reviews 100%
Sep 21 2016
Terrible location/hidden fees
Cons: To get there you have to take a train to the rental car center and then go outside and wait for a shuttle. Then you get taken out to the middle of this industrial area to get the the vehicle. The office is tiny. Then they start to hit you with all the extra fees. If you want to use your own insurance coverage, they want a hold of your deductible amount. If you have a $1000 deductible, they want to hold that much money on your credit card. Or you can pay a daily fee of $9.99 to have them hold only $250. By the time I walked out and dealt with the entire adventure I wished I had just paid the money up front for enterprise or budget. And then to return the car good luck finding a gas station and then once you do good luck getting back to the office. Your gonna see parts of Miami they don't show on television.
Sep 7 2016
Worst Rental Car Experience
Cons: My sister and I rented a car from Economy thinking we were getting a great deal. They up-charged us after we got there, saying we had to purchase the premium insurance, despite the fact that I had my own full coverage insurance. So the price was suppose to be about $100 dollars, but ended up being about $300. The worst part about it all was that we got a trashed car, the vehicle had a bad tire that was leaking air the whole time we had it. The leak was known about the moment we got in the car because it had the (!) symbol for low air. Mind you I didn't realize what it meant until later when the tire was almost completely flat and we had to go fill the tire up with air, and then the (!) sign was gone. The back seats and front seats were completely stained. Finally, the location was the car rental place is a few miles from the airport, it's not located with most of the other rental car places. So give yourself an extra hour to both pick up the car and drop it off because that's how long it will take to get to the location.
Sep 6 2016
Loyal customer they always take care of me
Pros: The staff recognized me when i come from las vegas to their miami location, this is my 3rd time renting a car from them and they always treat me very well. I have not had any issues with them at all, also the shuttle drivers are great. Over all i will always consider Ontrac economy to be a great choice. Delgaax305@me.com
Cons: Needs more luxury
Aug 4 2016
they took me off into a remote area, and wanted to
Pros: nothing, I will never use your service again, danger, danger,danger
Cons: extortion and had to get back to the airport many miles away when I would not pay their price increase,......danger,danger,danger