Reviews for Economy Rent a Car in Montreal
- All reviews 100%
Jun 28 2017
This company is a scam!
Cons: Customer service is awful. Rushed me through the inspection of car, assuring me everything was fine. Forced me to take an insurance plan. Estimated cost of rental was $92, actual cost was $335 - loads of hidden fees. Then, they find a small scratch (1.5cm) and charged me $500 deductible. The scratch was not there when I brought the car back. Would NEVER rent a car here again. In fact, I'm filing a claim and hopefully they will be investigated and found negligent so this can't happen to anyone else.
Jun 27 2017
DO NOT USE!
Cons: This company is run mafia style. I have rented so many cars in my life but have never had such a bad experience. I specifically refer to the location at the Montreal airport ( it is not at the terminals but a 10 minute car ride ). They use extortion tactics to charge you for add ons they claim is required. The manager is called Hassan, watch out for him.
Jun 10 2017
Impossible to contact
Cons: Didn't say it wasn't at the airport. Then tried to call several times. They closed at 8!! Even when I Told them we were arriving at 8
Jun 5 2017
Need a refund
Cons: After I landed, I called to schedule a shuttle to the rental site. Was hung up on the first time then was told the office was closed when I called back. I never ended up getting the rental car. Consequently, I needed to get an uber which was twice what I would've spent on the rental alone. This was completely unacceptable. I tried to cancel the reservation but that was unsuccessful.