Reviews for Economy Rent a Car in New York
- All reviews 100%
Sep 26 2016
Pros: Service and convienience
Cons: Car smelled like smoke
Sep 23 2016
Not the car I ordered
Pros: They were helpful in extending when I needed it, helpful when there was an issue with the security deposit (which kayak failed to mention would be $350). I appreciated the landis and professional nature of the employees.
Cons: I did not like the security deposit problem, nor the fact I didn't get the car I ordered. The issue with the car I was given is that it was a Nissan, terrible handling, terrible shifting - car had over 50,000 miles on it - I thought rental agencies got rid of cars a heck of a lot sooner than that. The car was not comfortable and you felt every bump on whatever road you were on. The agency told me that the shuttle service would take me to a nearby hotel, and they didn't. I had to walk back to rental car place to get a ride, which they graciously offered. They should have offered it in the first place, in my opinion.
Sep 21 2016
Avoid them unless you really want to take a risk
Pros: they had a car available.
Cons: They are the only company that didn't have a phone kiosk at the airport terminal. It was an hour long goose chase to find the place. CALL THEIR NUMBER as soon as you get off the plane. They are a 15 min drive OFF location. When we returned the car, they tried to charge us for a smudge on the side of the car that was easily wiped off. I had to complain to staff, then the boss also before they stated they wouldn't put a claim on the condition of the car. The place was a trailer in a barbed wire lot, the place smelled and the staff were rude. I informed them that there is no way to know where the are at the airport terminal, maybe you guys could put up a sign or something? "Lady, you are preaching to the choir. We deal with the same complaint all day" But we landed at 1 PM and it's now 2:30? This is a ridiculous amount of time to get to the car rental place? "We know, we've told our bosses." read the other reviews, this place is cheap, shady and looking for any scam to pull. good. luck.
Sep 14 2016
Pros: I could not rent the car so nothing to like
Cons: I had reached the airport at 9 pm instead of 12 noon owing to fligtt issues and when i called them to pick me up, i was told that my reservation stood cancelled. When asked for what i am supposed to do, they asked me to take the air train to the car rentals. The price there wih hertz worked out to be cheaper as well so these guys are expensive along woth being unhelpful