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Some staff members were excellent; helpful, responded quickly to requests for more towels and offered to translate the restaurant menu. It was very convenient to have the restaurant in the hotel and the food was excellent and good value. Free car parking was handy especially with the cheap and quick bus trip into Rouen (bus stop just a 5 minute walk from hotel). The room was a little small. The tea & coffee making facilities were a bit sparse - enough for 1 drink each and only 2 sachets of sugar. No air con in room so it could have been a problem during the hot weather.
Waiting staff very helpful, room clean comfortable and tranquil. Room not ready when we arrived at 4.30, offered another room but had to negociate our way up a staircase piled up with clean bedding and towels.
the friendliness of the staff, the layout of the hotel and the excellent restaurant
When we arrived at the hotel the parking was plentiful the girl who served us was very pleasant and helpful the wine choice was good and the room was spotless and it was nice to have tea making facilities. I do not wish to sound too demanding but I don't like drinking wine out of anything other than wine glasses.....also the steaks we had at dinner were very fatty. In fairness though it's a budget priced hotel and on balance there was more good than bad points and we would stay again in another of the chain.
Very convenient being near Rouen but not in the town. Quiet location but also near a large supermarket (with other shops) and petrol station The room smelt of smoke - it would be good to have smoking and non-smoking rooms
We had an evening meal in the hotel restaurant and was very dissappointed. For the price we expected much better quality.
Close to the university where my daughter was studying for one year Cleared breakfast buffet away before end of breakfast time
The restaurant was open making it convenient to eat
The person in the reception is not friendly
Good hotel for a business trip as long as you have a car.
staff were great no
No waiting time for anything. Fast service and friendly people. Safe parking site.close to motorway.
this hotel is great if you need a quick stop off - Rouen is well worth a visit when we wanted a drink from the bar we were directed to sit in a room with the washing ?? and the tumble dryer. Staff didn't see this as a problem... strange thing was there was a room divider that could have been pulled across to make a smaller much nicer room. didnt spoil our stay.
Easy to find, convenient situation. No
Clean and friendly
staff friendly and help full restaraunt facilities and food good
Bed a little hard
Easy to find, comfortable accommodation at a reasonable price N/A
Richard, the manager, is very helpful. Even though we didn't arrive til 3.00 am he still let us have us access to our room. The rooms were very comfortable and great location for an overnight stop while travelling through France, just seconds from the motorway. Would recomend it as very good value for money and very helpful staff.
pleasant, helpful reception; willing to serve food & drinks after restaurant was shut (we arrived late) difficult to find unless you follow the instructions to the letter
Friendly staff, easy access from the highway, larger than average rooms. We had both a bathtub and shower. All worked fine. Breakfast ended too early. A 9:30 or 10:00 would be better. We were on holidays and liked to sleep in.
The room was clean and fresh with a good sized bathroom and facilities. The staff were helpful when we arrived late at night with a family. Although booking.com had picked this out for a family of 4, there were only rooms for 3.
Unfortunately my car broke down, so not a good weekend Food was quite expensive for what was on offer
Enclosed gated car parking, good food selection in resturant, easy to find hotel from Rouen direction. None
The room was clean and, while a little small, quite adequate for our use as a base from which to visit other area attractions. At this time, my wife and I both smoke. We were not aware of the hotel's smoking policy before arrival. Had we known, it might have influenced our decision to stay there for two nights.
Clean and comfortable, restaurant on site Small room, heater spasmodic
Convenient, good value, clean, with pleasant and helpful staff and good food (dinner). Pricey breakfast at 8 Euros per person, so we didn't bother and just provided our own in-room picnic. The 32 Euros we saved more than paid for lunch at a very nice small Normandy cafe/bar.
The evening meal was excellent and in very chic surroundings The accommodation is too pricey for what it is. Also the service levels did not match the pricing.
Very helpful. Lovely location. Good food. Well designed room. Like it a lot. The walls of the rooms are quite thin.
The location, beauty and size of the property. Plus the feeling of being in the countryside with the horses on the property. The best part was the meals we enjoyed that were cooked by one of the owners of the property (Jean-Francois). He is an excellent cook. I would highly recommend this hotel to anyone. There wasn't anything that we didn't like about the hotel.
Tastefully decorated and elegantly maintained countryside hamlet
This is a pretty and well-tended country site with some interesting features. Our ground-floor room in a stable-type block was tastefully decorated and equipped with all the necessary facilities, including a kitchenette. A traditional breakfast was served in the homely surroundings of the main house. There were signs that some end-of-season maintenance was due - a loose socket and tap in the kitchenette, a shower head which kept slipping down and a rather off-putting smell of damp in the bathroom. Our main disappointment was that the restaurant was unexpectedly closed, necessitating a tiresome trip into Dieppe at the end of a long day's travel.
The food was excellent. The cooking was simply first class. No contest. Friendly and competent staff - we really enjoyed ourselves. We had a power failure on the last night. But... The hotel immediately gave us a 10% discount.
What a fantastic find! understated luxury, helpful and friendly yet unobtrusive staff, delicious food in amazing setting, large grounds, swimming pool....Attention to detail in every respect makes Clos Masure De Campagne a very special boutique hotel.We hope to return.
The location in a peaceful area and the layout of the buildings. There was no coffee making facility in the room and the restaurant was fully booked so we could not use it.
The peace and quiet. The restuarant was closed, and the nearest place to eat was 20km away.
Nice design hotel. Renovation not finished yet (July 2009). In the middle of nowhere. Also, it seems like the male couple running the hotel is eager to squeeze every single penny from the guests. Example? Charging a 6 year old kid for breakfast.
Very good value. Conveniently placed. Comfortable and spotlessly clean room. Polite, helpful service. Not overcrowded. Quiet during the night. Breakfast was excellent. It would have been useful to be able to eat an evening meal at the hotel. However, this was only because we stayed Fri pm - the only evening they don't serve an evening meal. MacDonalds and KFC are close by.
The hotel was in a charming location with very helpful friendly staff. The rooms were excellent - perfect for a family. Enjoyed our meal in the restaurant.
Very attentive staff, Lovely big rooms perfect for families and big spa pool. Large spa pool but children not allowed in. Small stream runs through the hotel grounds but no fence on side with garden - need to suppervise little children very closely!
Lovely room in a gorgeous setting, Arriving at 6pm on a Sunday and the restaurant was closed as was the whole of the village and anything else within half an hour drive. We booked in for breakfast and the waitress couldn't understand our limited French sk decided we hadn't booked in and tried to ignore us. Not helpful when you have 2 kids with you!!!
Very clean room, relaxing location, excellent traditional French food Had not appreciated that the "suite" meant one double bed and a double sofa bed.
A clean comfortable hotel with very helpful and friendly staff. Even with our limited French there was never a problem in communication with the staff. The food was magnificent! Unfortunately we did not know in advance about the Music Festival that takes place on 21 June each year in Caudebec en Caux. Very loud and very busy. It did however finish promptly at 00.30 and we were able to sleep afterwards.
Location, Good restaurant with good service, 24 hour access The decor was a little shabby
Very comfortable. Good setting and a relaxing overnight stop on our drive from Calais to southern Brittany.
Convenient location between Le Havre and Rouen. Overlooking the Seine. Excellent restaurant. The tour boats which overnight at Caudebec are noisy (engine noise) during the night. They moor very close to the hotel.
Early morning receptionist very stand offish. The others we met were fine. Compared to hotels in Gt Britain the room facilities were poor. The wash basin was cracked and chipped
Easy to find, excellant location, good value. Unable to pay by credit card, therfore I had to pay by cash.
Close to the main road. expensive restaurent decoration work started at 8.00 am already
A clean, comfortable hotel offering very good value for money. The breakfast which cost 9 Euros was also well worth the money. Excellent views of the Seine from rooms at the front of the building.
The position of the hotel overlooking the Seine. The fact that it was central to the town which was interesting to explore. Did not dine there because the published menu was not appealing and seemed very expensive.
The receptionist was very nice and helpful. And she has a very good english. I recommend this hotel.
Very clean and comfortable. Good restaurant with a fair range of menus. Bath had shower attachment but no shower curtain.
A very good small traditional French hotel, only two hours from the channel ports, ideally situated for an overnight stay. Gourmet menu was excellent, but good choice of meals also available at lower prices.
Clean rooms, friendly staff. Hotel close to centre of town. Beautiful historic village. None
Good location, and pleasant surroundings, comfortable room and varied menu On arrival found that the hotel was in darkness, with a note on the door advising that to gain access you should tap in your pin number, unfortunately we were not given a pin number. luckily just down the road was another logis hotel who were very helpful and made contact with the la cheval blanc, and gave us a pin no that allowed us access
Room clean and tidy. Hotel in good location on edge of town. Secure parking in enclosed courtyard. Excellent four-course dinner for 27 euros. We were not able to gain access to the hotel until 18.00 hrs, despite arriving at 15.30 hrs.; The reception was locked and unmanned. I would advise guests to check this beforehand.