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Hotel staff and the hospitality. The spa and welness center are wonderful.
Nice large room with a balcony and air conditioning. Plenty of parking. Excellent location with a free bus pass included with the room. Attractive restaurant with good food. The well designed hotel has huge grounds with colorful flowers.
The suite was superb and the overall hotel atmosphere was very inviting. No
Well organized hotel with relaxed atmosphere. Very good for people traveling with pets. The hotel is surrounded by large park with woods walking trails well beyond the grounds.
Excellent customized service Non
The rooms were lovely with comfortable beds and a pleasant balcony. The breakfast was excellent with ample choice, delicious bread and well stocked. The public areas were light and airy and well furnished. The bar/casino area was very smoky, so much so that you could smell the fumes when you came through the front door.
Hotel is fabulous, the resturant meal was wonderful, the view breath taking. Recommend for that special occasion. Erdersee is just beautiful will return for definate. Hotel was not finished, another 3 months will then be perfect. We paid for a lake view and got fields instead, dont pay the extra 40 euros unless you want to stay in your room throughout your stay, view from the terraces is fabulous and free.
The romantic environment and good breakfast
It was very relaxing No
The spectacular setting and the views. The fake flower pot in the room.
The old castle atmosphere, best location and the sauna.
Hotel is located in a fantastic area, very quiet with fantastic views. Rooms are large and very, very quiet. Broadband was good and worked well, but is expensive and may be should be included in the price. Hotel owners sat with us for drinks in the bar watching Germany play in the world cup, very laid back and relaxing hotel. Food is excellent, no children staying in the hotel was a bonus for us.... Air conditioning would be a bonus, free broadband should be included for the price. One bottle of water was supplied in the room and never replaced when finished. Don't think one bottle a day is too much to ask. Also no tea/coffee facilities in the room. This should be provided at this price.
Short walk to gardens, town. Super breakfast (over 100 items).
The hotel was in a good locationm with a number of restaurants near by and a park accross the street
Quiet, clean and decent. Excellent breakfast facilities, good service and wide choice of food. A good position from which to explore the town. The procedure for entering the hotel after closing time was not explained, and this led to my being alarmed when I found the place locked and in complete darkness upon returning at a not very late hour.
lovely locations right accross the street from a very large park. Excellent breakfast. quiet and safe. friendly staff Housekeeping should have made sure the fridge and stove were in working order. They were not and we had to call housekeeping, The freezer section had defrosted and water ran out when we opened the fridge door. Also the room we had was on the to (attic) floor and it was difficult for my husband who is tall to get around in it.
The welcome in the hotel and the way people at the reception approach the visitors during their stay. Breakfast was very good with a big variety. Badroom in the studio was rather small.
nothing really stood out. Night clerk was helpful. Day clerk would not give us another blanket. no elevator
Nice breakfast included, free parking, pleasant and welcoming staff, nice room, low price -
Personal attention and friendliness were excellent Parking places were sometimes not suficient
The staff is ver firendly and welcoming, place is nice and relaxing, location only 5 min driving from lake Edersee and just a bit more to reach the Kellerwald National Park entrances.
The staff and owners were fantastic. Very hospitable. We chose because we were seeing several stops on the German Fairy Tale tour and the hotel has an indoor pool nothing
Lovely place, clean, good location only 5 min walk into Waldeck and the Schloss.
Good breakfast interesting array of large rock crystals throughout the hotel nice gardens Hotel was fine but none of the staff spoke any english so visitors will need basic German. Also their machines would not accept any of our credit/debit cards - luckily we had cash! We asked for a south side room and didn't get one and language problems meant we couldn't resolve it!
Very nice wellcome, nice and personal care from staff and hotel owners. We got Helpfull info about activities in the region. My wife did appreciate special 'breakfast attention' got on the Mothers Day.
Smart restaurant inside and on the terrace with the beautiful view on the lake, many various tasty cakes and tarts. Very busy main road between the hotel and the lake.
Good facilities and excellent views staff helpful Rather a long time for dinner service - 1hour and 1/2 from ordering to being served a basic fish course but the meal was excellent and breakfasts was one of the best we have ever experienced