The location was perfect, the staff very helpful and the rooms were good size and perfectly clean.... I would definately stay at this hotel again
Temperature in bar very cold, barkeeper not very friendly (I have no time to make tea)
location and staff
air conditioning-room was too hot at night.
comfort and proximity to the highlights of the city Had stayed there on previous occasions
Relaxing time spent with a friend. Enjoyed Indian head massage although would have preferred it without a top on rather than my arms and shoulders being massaged over my clothes!
The breakfast on Saturday was cold...the sausages & bacon were undercooked!
Staff were very helpful.
Rooms too hot but they did bring a fan on request which helped a little.
the friendliness and helpfulness of staff and the proximity of hotel to shops and bus stops
I felt that the hallways on the way to the rooms were a bit shabby looking
Site, staff, facilities and room
Booked valentine dinner online, yet when we went down for dinner 1 hour before dinner was supposed to be finished we were told that we were not allowed in. The guy in the resturant was very unhelpful talking over everything I said to him.