It´s a Brand New or re-decorated hotel, design, cleanliness, everything related the building was fantastic. Staff was great. Recommended 100%. Breakfast buffet like a 5* hotel. No
The location was ideal for me the staff were very friendly and the room was clean and modern with good bathroom facilities I could not find fault with the hotel
location convinient, quiet also it's on the main-train-station, very friendly staff, good connection to all busines and shopping locations Entance looks a bit to cool
Good clen and modern hotel fine for business purposes, dont' let the railway location put you off. attitude of receptionist as someone else charged something to my room and when I pointed itout to the receptionist her attitude was poor aboutthe situation.
The hotel is conveniently located for those traveling by train. The rooms are rationally, nicely equipped and very well insulated (noise of the many tramways). Excellent breakfast. Reception staff not very well formed for this job, and asking for advance payment is neither courteous nor efficient, because extra charges are to be payed anyway at the end of the stay.
Very clean, very close to railway station, breakfast was excellent although quite expensive. Reception was very slow, and sometimes unmanned, no acknowledgement when queuing. Pillows were awkward - one was insufficient, two were too much. Also no extra pillows available in room, and locating one extra each for us seemed to be a little much for the receptionist.
Close to Tram and railways station, Zoo. Cleany Some noise between the room
The staff was friendly. The place of the hotel is great. Easy to reach the city center and the train station. There is only one problem that I face in Ibis hotels. Please change the pillows. They are not ergonomic. Every morning I have pain in my neck.
We booked the hotel as a stop off for us en-route to Austria (driving). We were very impressed with the cleanliness, wonderful staff and excellent breakfast. In addition the secure parking was a real bonus. No
Close transport links (tram service) Central city location Quiet area Value for money None
quite close to Bahnhof old and small; needs renovation
Price is great.
Location is good. Price is good...
The staff who know >English is not enough, sometimes, it was hard to communicate. But, even in that condition they tried to help.
they have an elevator, rooms are cozy internet is turned off from 2 am till 6 am
Excellent balance price/quality; everything which one needed was there; good location near railway station; quiet and well-organized
Close to central station (2 stops) and city centre (3-4 stops), tram stop 5-10 minutes walk, friendly staff, quiet location, reasonable prices, near swimming and spa facilities. Small room (although I believe large are available), washbasin and shower in room (toilet ensuite but separate), walls not very thick (although no noisy neighbours).
The Personal were very kind.
The room key opened the front door when we arrived back late at night. Nothing. Eggenstein is a very small town outside of Karlsruhe, and we were delighted to obtain such good accommodations there.
My room was comfortable and the bathroom was large by European standards. It was very clean. The breakfast buffet was great, the staff helpful and the free internet in the restaurant was a nice touch. The kitsch decorations and alpine theme were fun! Although a few tram stops out of town (but right near a tram station), this hotel was a good base for exploring Karlsruhe and the surrounding area. The credit card machine was broken so all guests had to pay cash. Hopefully they have fixed that now. Also, there is no air conditioning, only heating and fans.
Customer Service Pillows
Everthing was fine Nothing really, no English spoken of course.
On our arrival at 10.30PM they had already given away our reservation (2 rooms). We were asked to choose another hotel. They lied in our face about reservation conditions. After 5min discussion they finally allowed us to check-in. Nice way to start our stay...
Friendly service and flexible. The desert was great, food good but rather too salty. While I understand they were renovating it, the tidiness was less acceptable.
The staff were very friendly and helpful,and the breakfasts were excellent.
Well run Hotel, Rooms quite large, parking 4 Euro per night No tea/coffee facility in room
The woman at the reception had terrible manners. She woke me up in the middle of the night to tell me that I need to pay for one more person in the room. I told her OK I'll do it in the morning, But NO she said "Right now!". So I've been to a lot of hotels but never woken up in the middle of the night by a bad mannered angry woman.
I found the reception staff helpful. They spoke good English and were happy to be flexible to accomodate my needs. It was further from the station than I expected (a six minute walk, with luggage on a hot day, or one tram stop and a two minute walk)..
Breakfast, selection, ambiance & service.
the quality of the room is quite fair seeing the price paid The comfort of some room may be lower than some persons expectations, but it was well enough for me
Large rooms, underground parking friendliness of staff
Close access to and from highway. Inexpensive parking garage available. Staff deserves to work someplace better. Noisy (busy intersection outside), hotel in need of renovation, not very clean generally, urine stench in bathroom was unacceptable.
The staff was very nice and gave us a warm welcome. Especially in the morning the service was very good. The best way to start the day. I missed the fresh fruit and a bit more variety in the morning. However the nice service and very good price/value ratio made up for it.
The triple room set up was supurb
Friendly , immaculately clean , good comfortable room , excellent breakfast , good location near station
restaurant food was good
friendly staff, relaxed atmosphere, easy to reach from highway, great breakfast, clean, nice "bier garten"
The place is spacy and cosy. Breakfast. A lot of things, but not very good quality.
The hotel is located slightly outside the centre of Karlsruhe, but there is a bus stop outside the hotel and the bus goes into town regularly and takes 19 minutes. It is outside of the "green sticker" zone, so no need to get one unless you drive into the centre of Karlsruhe. The hotel has what looks like a popular bar (it was closed the night we stayed there) with a large beer garden. There are lovely walks around - you can walk to the centre of town in about 40 mins - and there are many playgrounds and beergardens along the walks.
Internet for nothing and nearly is the tram and xou can drive in down town of Karlsruhe
Very friendly staff
Convenient for our personal use, although, not quite in town. It suited our purpose as we have a car. It is close to the train line and very, very noisy at night when the trains go past the hotel.
Typical clean but basic German hotel. Flexibility about late arrival time was appreciated by this business traveller.
Convenient with good price and nice size room with free water bottle poor shower
Very cosy, friendly atmosphere, excellent breakfast position
The room was a very good size, covered parking was handy and the location was excellent. Room was a bit spartan. Needed tea and coffee facilities, a fridge and air-conditioning. The bathroom needed a extraction fan to take away any smells and reduce the temperature.
We only stayed overnight, but we found the hotel comfortable, pleasant, and close enough to the Bahnhof since we had an early morning train
The proximity to the city centre. The room was dirty and very old furnished.
Nice garden, quiet location, close to park, zoo and train station There was no full English Breakfast available, i.e. bacon, beans, mushrooms etc
Of all the hotels I stay in the Eden is my favourite, especially in summer when breakfast is in the garden! Rooms are very comfortable and clean and the hotel is well positioned for the staion, city centre, beer garden with excellent food just round the corner and it's very quiet! As the advertising says a real oasis in the city. 100% recommended. That I did not have time to stay longer!
Very convenient for station.
I liked the central location very much. The Hotel is close to the Train station, the Zoo a Park and the Congress Center. I had a single room, but even then the bed could have been a little bigger!
The room was fairly clean. Internet access and breakfast were rather expensive
Perfect behavior of the staff, good position of the hotel in Karlsruhe.
Breakfast was good The rooms smelt very smokey
Cool design, beautiful hotel. Loved the automatic blinds. I am American and wanted a hardboiled egg, not soft. That is all.
High standard of cleanliness and inspiring design. More light in bathroom, was a little dark.
This hotel was very nice the resturant had great food the beer was good. The room was very nice and modern and clean. The staff was very helpful ,we liked that the hotel has a garage underground. Everything you need is right there at this hotel rest,food,and drinks.
The Personall of the Hotel were very kind. Below of the Hotel, there is Bar Restaurant that can be very loud for the Hotel rooms
Wonderful room, wonderful breakfast, friendly staff from housekeeping to the front desk (who all speak English!) - I've stayed there 5 times and can't wait to go back!
Very good breakfast - beautifully presented!
Very nice, polite and helpful service, great breakfast, very clean and quiet :) Brewery is in the house was really great! no, everything was perfect!
hotel staff location shops tram system and how close to the major road network but in a small town / free up grade to a better room on arrival. football is always on TV in the main bar, hard to get a table in the bar as its always so busy
very pleasant staff and agood hotel
Almost anything and I'd like to reccomend for those who like modern style and comfort. The parking fee could be free.
value for money, good location
Excellent italian restaurant 5 mins walk Building works woke us at 7.20am
It was a very well designed and comfortable hotel. The free internet was very useful. Moreover, I have not had such breakfast before. Thank you. The hotel is a little far from the city center but you can reach there in 5 min. by a public bus.
the room was vey clean and modern, equiped with all the facilities you need. breakfast was good and staff was very friendly. modern and clean hotel room 203 is too close to the reception and bar and there is no wall or hall door in between, so we had a lot of noise and little sleep. there were not enough parking spaces.
The carpet in the room was very wet, it seemed that the previous occupant let the water out from the shower and it went out into the room, it was saturated for meters around the bathroom door and because of this the room had a nasty smell.
I did pay 260€ for one night in the smalest single room I have ever seen (and I travel every week for diferent places in the world). Too expensive; low quality.
Nice and friendly staff. Good facilities
The staff was very friendly. The hotel was modern and groovy. The breakfast buffet was hands-down the best ever. Loved the gummy bears around the lobby. The extra bed in our room was not that comfortable,but this was to be expected.
American style breakfast-scrambled eggs,sauage(links+paddies), bacon, outdoor sitting area No washcloth to use in the shower
The Hotel Aviva is extremely new and clean. The design is very modern and open with many windows and 'hip' lamps, chairs and other furnishings. The bathroom is large and clean. The breakfast, which is included, is incredible, with anything you'd like including bacon and eggs, cereal, yogurt, etc etc. During a particularly hot spell here, we asked the staff for a fan (ventilator), which they didn't have, but they promptly went out and bought many fans. The wlan/wifi is free and easy-to- use. All around excellent hotel.
Friendly and clean hotel near the motorway. Good value for money and friendly staff.
Very nice manager - great value for money - good breakfast
There was no reception person to greet us upon arrival. The restaurant was closed - this was one reason we made this booking!
visiting family very noisy
Location near Autobahn. Dinner and breakfast good. Parking on site. A double room booked meant 2 single beds end to end.
The nice countryside and helpfull and friendly personel I have no complaints
Very friendly and their menu and food wellworth the visit N/A
1st thing that I did like is the owner-founder. He was very hospitable.Room is rather large and clean. Shower is "comme il faut". Breakfast is on 3 (coffee is the worst. Resto is closed on Friday (WHY???)
Near the autobahn, a small village, convenient parking within the hotel yard, a good breakfast and an excellent large room. We did not eat at the hotel as the menu was, we presume, typically German with no translation. We therefore opted out and ate at a very good Italian restaurant nearby.Our reception was civil rather than friendly but improved by the time of our departure.
near city center..modern rooms...they have good holiday rate internet is expensive
The breakfast was really great
Great business hotel very close to the congress center, fabulous breakfast (19 eur pp), quiet spacious rooms, 10 minute walk to city center, close to a large park. Expensive Wi-Fi (didn't use it).
Very helpful and attentive staff, great food & comfortable, immaculately clean rooms. Perfect location if you are going to concert at Stadhalle, which is just next door. Recommended!
I felt like I was in a safe environment and it was within walking distance to shopping and sites
It is a great hotel. It is very modern and comfortable. The staff is very friendly and efficient. I thoroughly enjoyed my stay.
Lovely hotel with friendly staff. Room was very comfortable. Excellent location. No
Great Location, on the Park convention to Market Place & Train Station.
It was close to the Theater It was too warm in the room, there may have been something wrong with the A/C.
This hotel was a great place to stay during our short trip to Karlsruhe. The room and bathroom were very clean and spacious. The staff was also very helpful, and spoke excellent English.
Close to Karlsruhe town center. Smell of cigarette smoke (room was above hotel entrance where the smoking guests gather around the installed ashtray).
The room is large and clean. Specially, the dinner in the restaurant was very delicious!
Friendly and efficient staff, nice atmosphere at the hotel, dinner in the restaurant was delicious and breakfast also good
Good bedroom, modern, well equipped, decent size. Helpful, friendly staff. Good breakfast in spacious dining room. We did not eat at the Hotel but receptionist happily recommended an excellent restaurant a short walk from the Hotel.
its close proximity to the tram network. Easy to walk into the city centre. Close to place of work
Fantastic personel - always smiling, always helpful, great breakfast, great location! Nothing to complain!
Cleanliness of the room, design of the bathroom I would not rate this as a four star hotel. The lobby looks very dated, there are hardly any additional services (e.g. no pool, no fitness, hotel bar closes at midnight), and if you're there in summer prepare for a hot and steaming night. Both the main hotel and the dependence opposite the street are very hot and do not feature airconditioning.
The Hotel Rio is conveniently located for visiting the city center and for visiting other surrounding places (20 minutes from BadenBaden and 30 minutes from Heildelberg). We stayed in the new building and our room big, comfortable and clean. The bathroom was fantastic with a massive walking-in shower. the hotel staff was very friendly and helpful. Every morning we enjoyed a delicious and abundant breakfast. Good price for parking the car,
Friendly staff and good breakfast.
Spacious and comfortable room, pleasant staff, good breakfast and free internet.
Very friendly and helpful staff, clean and comfortable family room. Quiet location. Extensive breakfast buffet. We stayed one night en route from France, and the location was quite OK from the motorway.
The location and it was a good value.
The staff were very helpful in giving accurate information about the city. The room was very clean & free from outside noise.
It was very reasonably priced, friendly staff, good breakfast the following morning, and they allowed us to check out (and eat breakfast) a little later than usual due to a heavy Saturday night. It was convenient for the tram to the city centre and very quiet at night. We were moved to a different room as the original room was non-smoking. This was fine, but it was a twin room rather than a double, and the beds couldn't be moved together. The room was also quite small, but apparently this is usual for a German hotel.
It's very good for business trip (Free Wi-Fi) and breafast is very nice.
nice breakfast buffet
Everything, but especially cleanness, breakfast, quiet area, internet at rooms! I can only recommend this hotel.
good sized room,no complaints a little far from centre
The Hotel has a somewhat 70's outside "charme" but inside it is really nicely reneovated. The personal is very friendly and the breakfast (12 € per Person) is really woth it! The way to the Hotel is somewhat tricky, as there are a lot of construction sites in the City at the Moment.
Room was very small and warm. Window could not be opened.
Service, Clean very comfortable rooms
the staff is very helpful. Espesially Mr Ihsan ....
Price. Room. Effectivness of wi fi connection. Parking too small.
Everything! Loved it!
Large room of good quality, good food Reception was not very friendly, small beds
everything was perfect.
We booked this hotel on going home from Italy to the Netherlands. Zoo in front of hotel and shops and restaurants are about 10 minutes walk. Good value for money. Price of breakfast is high.
Quiet surrounding, conditioned room, Shower-head too low, bed too soft
This Hotel has easy access to the tram system and is near the underground. Shops are 500 m walk away. There is no bar or food available between breakfast and 1700 hours. The Hotel is more suitable for business people, than tourists, and lacks a fitness centre. The car park charge is 10 euros a day.
Although explicitly asked for a baby kot (in the booking and later again by telephone), there was none in the room when we arrived at 0.30h, and no more staff present. The owner was polite the next morning but did not apologize, and made us pay the full price. A (small, symbolic) reduction would have been appropriate.
Clean, tidy and helpful staff.
Very friendly people helping. There is a good restaurant and bar. There was no internet connection on the room. Rooms are quite simple.
Very welcoming staff who made us feel at home. Rooms nicely furnished with satisfactory en-suite facilities.
A wonderful botique hotel with good food and excellent facilities. The room was well decorated and clean. Staff could not have been more accomodating. We had no complaints. It was in the outer edge of the city but next to a train connection.
Hotel Restaurant food and drink is good and economical. Car parking entrance is too narrow.
Great hospitality! Although there was a language difference, the hosts made every effort to converse and make our stay enjoyable No
The outside of the hotel looks very nice and has a nice pool. The room had a broken shower, toilet seat and damp showing on the walls.The breakfast was very poor and the cereal was out of date. The restaurant staff on my only visit were not well mannered. The room had a broken shower and cracked toilet seat and damp showing on the walls.The breakfast was very poor and the cereal was out of date. The restaurant staff on my only visit were not well mannered.
Nice big clean room Nothing
good and friendly service restricted access to parking, ask for permit to park in the street
Reception lady was cooperative Parking entrace so narrow, our car could not pass. We had to park on street away. Room too narro.
The breakfast was priced separately on top of the Bookings reservation but was excellent. The hotel is nicely located on a side street just 100 m from the main shopping and public transportation street 1 km from the Marktplatz.
Proximity to my workplace for the following day Was not able to take advantage of the WLAN, because my laptop could not find the signal
Location excellent, close to all major bus & train routes as well as all places of interest and sight seeing.
Friendly staff, breakfast OK Wifi didn't work on my PC, I had a room with 2 beds instead one big bed, but I have change it.
This hotel is very closed to the center and in the same time the rooms are very quiet
good breakfast buffet, clean rooms, parking, close by city center of Karlsruhe
Good location. Clean.
The furniture in the room is quite old.
they always care for your stay very comfort any let you feel that you are not allon and at home thank you very much
Excellent receptionist: helpful and proactive
The staff has always been helpful and friendly. Public areas could be modernized. Free parking on roof must be accessed via supermarket next door.
It was comfortable and convenient for our business location. The restaurant menu was somewhat limited
central hotel close to facilities in the town
Clean if a little faded around the edges. Probably in need of a little updating but for the price then no complaints.
Staff were nice. Good, yet expensive, Italian restaurant. Parking fee and the separate charge for breakfast, which was not a good value.
Very tasteful deco and really soothing energy in the room. One of the best mattresses! Narrow space for toilet and shower.
I had never stayed in this hotel before but it was a good stop off point between the channel and southern germany. I thought £40ish for a 4* hotel was pretty cheap. From the outside I was disapointed, its on a busy street joined to a supermarket. However, the hotel is a bit of a hidden gem. Large reception area in marble with an art deco theme, cocktail lounge and basement italian resteraunt. There is free parking on the roof, classed as insecure and secure parking for a fee in the underground garrage. There is always space on the roof and access is more or less restricted so I parked there. The room was large and spotless with good a/c, flat screen, mini-bar(useful fridge)and,not common in Germany, tea and coffee tray in the wardrobe. Staff could not have been more helpfull. Use of well equiped and underused gym club next door for free. 4* hotel at a budget price with a lot of extras thrown in. Liked it so much I stayed there on the way back as well! 10 minute walk to main shopping area. If you park on the roof at about 3rd floor level, there is no lift just walk down the stairs or the ramp.
Friendly welcoming staff at reception. Easy to find from railway station, Close to City Centre Price for breakfast rather too high.