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The hotel personel is great and extremelly friendly. They'll book and/or solve sutff for you, in case you can't. They are really and sincerelly great! The only downside of the room was the television; it's too small and no flat screen. My laptop 15'4 screen is bigger than the TV's one. The only international channel in English was CNN; no movie channels or paid TV in English. One other comment is that the internet access is too expensive; EUR 8,00 per hour. It should be free, considering the price paid for a category III room.
I liked the selection of food both for breakfast and evening meals. I told you about it above and I might add that I wanted to stay until 14:00 hours in my room just watching television. It was flatly refused so I went to the airport waiting there for 3-4 hours instead. At two o'clock the cleaning personnel had not even started on my room ???
really nice place, garage, clean rooms
very clean and comfortable, friendly and helpful english speaking staff all round exellence.
It is value for money The kitchen can improve.
Everything was just perfect Nothing
Good breakfast. Helpful staff. Slightly remote location in a poorly lit street. The nearest station, Bernau Friedenstal, is a fair distance away over indifferent footpaths with poor lighting.
Everything was nice, no faults at all N/A
Very good value for money.
Clean and large room A guy from hotel tried to fix the channels in TV at the time we were in the room. There was only day time curtains in the bathroom.
Coming from busy district of highrise buildings, considering this like country side, quiet and fresh hotel stay. From airport to Hotel, we came with the public transport which was well organised in Berlin system Euro6.10. Ofcourse is better to have light luggage to drag along, otherwise by taxi will be Euro 40 if you fixed the rate, otherwise, by taxi meter reading to hotel can come to Euro 75! Everything was fine.
Friendly staff, car park at rear, room quiet when windows closed, loggia outside room, reasonable breakfast, street plan and recommended restaurants list in room. Traffic noise from rail and road when on loggia.
Strictly speaking all was found to be perfect on highest level at quite reasonable price.
Cheap price, nice breakfast The volume control of our TV was not work....
Excellent breakfast, good location, quiet, plain but comfortable single room
They tried to charge 32 euro extra for preparing the room. It is just unfair, since it was not mentioned in the initial offer. It is a huge difference between 49 euro or 81 euro per night. 10 euro per cat is also a bit too much, but it was not hidden, so it's acceptable
The staff in the reception were very welcoming and professional. And very serviceminded. Saturday evening we had a very bad experience in the restaurant.The waiter was very rude and absolutly not serviceminded!!!
Convenience of the hotel to the station.
The staff was very good. The food at the restaurent was also very good.
Nice hotel, good room, very clean, staff were nice, very near the station but no noise from trains, breakfast was good
It is very quiet location and the breakfast was very good It is too far off the center of Berlin, however there is a nearby train which has many problems.
It was close to the s bahn, breakfast was good, they were very helpful in accommendating us with our late arrival There were no guest reviews
Very friendly staff. Quiet surrounding. Room very clean and tidy. If you are looking for an hotel to escape the fuzz of the city, this is the right place. Close to the railway station and some restaurants in Eichwalde, it has all kinds of facilities close by. Whilst in a quiet surrounding outside Berlin, the hotel is not fitting for people who do not wish to travel a lot. It's a good 40 minutes travel from the hotel to the heart of Berlin by S-bahn. Wasn't a problem for us, but one should take this in mind.
I have stayed there before, the staff are friendly and its a family run hotel. having lived there it was returning home but wasnt prepared for the smokey atmosphere. Yes, the room, bedding and everything in the room stunk of smoke. As an ex smoker I loathe the smell of smoke. No smoking please, anywhere.Smoking was allowed in the large room!!! I had to leave. I didnt complain at the time so I have no grounds for too much complaint.
Friendly atmosphere and helpfull staff. Conveinient location to Rolls-Royce Lack of means to keep the room cool (weather was unusually hot)
silence, calm, good connection to Berlin, comfort (big enough rooms, space), no time limitations, great breakfast, nice, friendly service. Compared to many 4 star hotels I visited - it is very good option. unfortunatelly it is not in the city center ;)))
All was pleasant to me according to my requirements
Very good and friendly service . Easy car parking
The friendliness of the owner and the staff who went out of their way to make our stay as enjoyable and comfortable as possible. As we were using the hotel as a stopover befoe flying home, the hotel was quite a walk from the train station, would have been better if we had a car, the hotel does give you a free lift to the airport, which we used.
We took this hotel due its good location. Our family room had 2 sleeping rooms, free internet. It was very clean and cosy. Staff very friendly. Easy way to get to central Berlin. Quiet area and a beatiful garden. We could choose our own breakfast time. You get good value for your money!
We were greeted with "Oh, our Israeli guests have arrived!" And we really did feel that we were guests in the owner's house. It was already late when we arrived, but they prepared for us two attractive plates of salad, a basket of bread, and two bright red goblets of Berliner Weisse. The Internet worked fine from our room---gratis. It's was only about a five minute drive to Schoenefeld Airport at 8 AM (which was the reason that we chose this Gasthaus), but we weren't disturbed in the slightest by jet noise. There was a big automatic espresso machine in the dining room, but on our table (ordered for 7 AM) there was a thermos of ordinary coffee. Our day would have gotten off to a much smoother start with cappuccinos, but the hosts were so nice we didn't want to bother them.
Service and the managment
The rooms were great. Excellent breakfast and supper. Close to the airport and easy to get to the dowtown area.