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The hotel personel is great and extremelly friendly. They'll book and/or solve sutff for you, in case you can't. They are really and sincerelly great! The only downside of the room was the television; it's too small and no flat screen. My laptop 15'4 screen is bigger than the TV's one. The only international channel in English was CNN; no movie channels or paid TV in English. One other comment is that the internet access is too expensive; EUR 8,00 per hour. It should be free, considering the price paid for a category III room.
really nice place, garage, clean rooms
It is value for money The kitchen can improve.
I liked the selection of food both for breakfast and evening meals. I told you about it above and I might add that I wanted to stay until 14:00 hours in my room just watching television. It was flatly refused so I went to the airport waiting there for 3-4 hours instead. At two o'clock the cleaning personnel had not even started on my room ???
Everything was just perfect Nothing
very clean and comfortable, friendly and helpful english speaking staff all round exellence.
Cheap price, nice breakfast The volume control of our TV was not work....
Very good value for money.
Clean and large room A guy from hotel tried to fix the channels in TV at the time we were in the room. There was only day time curtains in the bathroom.
Friendly staff, car park at rear, room quiet when windows closed, loggia outside room, reasonable breakfast, street plan and recommended restaurants list in room. Traffic noise from rail and road when on loggia.
Good breakfast. Helpful staff. Slightly remote location in a poorly lit street. The nearest station, Bernau Friedenstal, is a fair distance away over indifferent footpaths with poor lighting.
Strictly speaking all was found to be perfect on highest level at quite reasonable price.
Everything was nice, no faults at all N/A
Coming from busy district of highrise buildings, considering this like country side, quiet and fresh hotel stay. From airport to Hotel, we came with the public transport which was well organised in Berlin system Euro6.10. Ofcourse is better to have light luggage to drag along, otherwise by taxi will be Euro 40 if you fixed the rate, otherwise, by taxi meter reading to hotel can come to Euro 75! Everything was fine.
They tried to charge 32 euro extra for preparing the room. It is just unfair, since it was not mentioned in the initial offer. It is a huge difference between 49 euro or 81 euro per night. 10 euro per cat is also a bit too much, but it was not hidden, so it's acceptable
The staff in the reception were very welcoming and professional. And very serviceminded. Saturday evening we had a very bad experience in the restaurant.The waiter was very rude and absolutly not serviceminded!!!
Excellent breakfast, good location, quiet, plain but comfortable single room
The location is very good. Right in the heart of the city near the main train station, stores and restaurants. The room was terrible, incredibly small. The bathroom was out on the Hall and this was not claerly informed when I made the reservation.
Clean rooms, friendly staff, good breakfast. Quiet, free parking, close to train station (1 mile).
Nice hotel, good room, very clean, staff were nice, very near the station but no noise from trains, breakfast was good
Convenience of the hotel to the station.
The staff was very good. The food at the restaurent was also very good.
It is very quiet location and the breakfast was very good It is too far off the center of Berlin, however there is a nearby train which has many problems.
Very friendly staff. Quiet surrounding. Room very clean and tidy. If you are looking for an hotel to escape the fuzz of the city, this is the right place. Close to the railway station and some restaurants in Eichwalde, it has all kinds of facilities close by. Whilst in a quiet surrounding outside Berlin, the hotel is not fitting for people who do not wish to travel a lot. It's a good 40 minutes travel from the hotel to the heart of Berlin by S-bahn. Wasn't a problem for us, but one should take this in mind.
It was close to the s bahn, breakfast was good, they were very helpful in accommendating us with our late arrival There were no guest reviews
Friendly atmosphere and helpfull staff. Conveinient location to Rolls-Royce Lack of means to keep the room cool (weather was unusually hot)
I have stayed there before, the staff are friendly and its a family run hotel. having lived there it was returning home but wasnt prepared for the smokey atmosphere. Yes, the room, bedding and everything in the room stunk of smoke. As an ex smoker I loathe the smell of smoke. No smoking please, anywhere.Smoking was allowed in the large room!!! I had to leave. I didnt complain at the time so I have no grounds for too much complaint.