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Clean and comfortable. Helpful staff. On site parking. Central location Hairdryer did not work.
the environment, the staff and the originality of the hotel It would be nice if you could dine at the hotel (currently only breakfast)
Nice building, lobby, parking available, very central location breakfast only very basic (but for the price...)
pleasant staff, good location for walking or skiing. the rooms are fairly basic but comfortable.
Very central.Room on !st floor corner was small but fine.Breakfast was not very varied,basically lots of breads but nicely served and freshly prepared. Corridor areas make it feel like a hostel. There was no bar area in the hotel and the downstairs lounge area was very big and in my opinion uninviting. I was very glad to be on the !st floor as there is no lift!
The situation is good. It is a typical old fashion hotel that has been partially redone, they didn't redo the outside yet which makes the first look a mistrusting surprise. We had a "new" room to the garden, which made it quiet and cool, the installations are minimalistic however everything worked. It was clean.
The lovely large comfortable bed, the warm welcome and the helpful staff.
Le Grand Hotel is a great place to stay with loads of character and right in the centre of Mont Dore which is charming and very near the mountains. The staff were extremely friendly and helpful and very accommodating. Would definitely like to stay there again!
We situated hotel in a friendly town. The suites are best value.
The owners were very helpful. Very good bed and breakfast with lots of restaurents nearby.
Comfortable bed, swimming pool, quiet location We were given a fairly stern lecture on what is not allowed in the hotel on arrival - which was very unwelcoming. No kettle/drinks facilities in the room.
The pool was excellent and available until late. As a family they were very helpful and the breakfast was excellent.
Friendliness of staff, food. We felt very comfortable.
The facillites, the service, and value for money
Comfortable room, quiet location though near village centre, good on road parking.
Location and facilities
Enjoyed staying there, and children had fun in the pool. Decoration was a little tired in the rooms, but otherwise not bad.
Well located. Had a nice "Aviation" theme to it but still very traditional French underneath it all, including the decor (ie not necessarily UK taste). Food at dinner was acceptable and good value in comparison to the other restaurants in town. La Bourboule has the air of a town marching slowly to its death, with many hotels closed over the last 10 years and some much more recently, including 2 in the small street occupied by the "Aviation". This is not untypical of France though. Good little pool in the basement. Has a garage. Breakfast was rushed by the hotelier taking the food away before we had time to finish. Granted this was because it was getting near to 0930hrs, but we weren't asked if we wanted more before the food was removed. Hotel good for families.
We had a really pleasent stay and the staff were very friendly and helpful.
Very impressed with helpfulness and friendliness of hotel staff
lovely setting. Balcony Decor needed updating. Broken light fitting in bathroom. Room cramped due to extra bed. TV lead had to go across the main entrance into the room.
Countryside views and location near village of Besse excellent. The restaurant food is excellent but limited to one of two fixed menu'S. More than three days would exhaust the choice. The reception time is limited to before 22:00. There is a bar and lounge but getting a drink when the reception is shut is impossible. Breakfast was limited to continental.
The area was especially lovely and within reach of some lovely countryside and towns. The staff were friendly and helpful. The restaurant was good. The rooms were clean and comfortable. We stayed at the end of the summer season and found the lounge and sitting areas tired and inhospitable.
Staff very friendly and helpful. Access to restaurants and shops very good.Hotel warm and comfortable and very well run.
The 'Bell epoch' appeal and its position in the town centre, my room overlooking the back/garden/wood/hills was very quiet - able to have window open at night without any disturbance. Nicely surprised by the size/ standard and facilities of the room. The flat screen T.V. was amazing - see negative comments. Madam is quiet charming - but see negative comments below. No air con (though as the town is relatively high this might not be a problem) but a few days earlier Southern France was registering 33-34 on the plains. Thought the Breakfast was overpriced but they did have real filter coffee - not out of some glorious multi miss-functional machine. Warning, though Madam spoke English most of the staff were French only speakers as you would expect. Re Flat screen T.V./computer, as a computer literate person with a range of 'hi-tec' products I was completely puzzled by the facilities on the integral T.V. computer as there was no instructions in any language - so leave an hour before wanting to watch something to get your head round the controls.
Friendly staff, overall atmosphere was good. Staff put themselves out to accommodate my request for specially early breakfast. Car parking was restricted.One reason this hotel was chosen was WiFi facility but this was not available! Manager let me use her computer once to check my email but I was very disappointed not to have this facility in my room as advertised. It was difficult to book an evening meal as every time I asked I was too late. More flexibility in this respect would pay dividends.
Our room was warm, quiet and comfortable, with lots of space to spread out and very well decorated. The staff were very friendly, and the hotel is located very close to all of the major attractions in La Bourboule The car park wasn't as large as the hotel claimed, although this wasn't really a concern for us as there were very few people staying in the hotel.
Good free internet connection, easy to park, small shower, expensive breakfast 9 euros each
The room was clean and the food very good.
Warm friendly welcome. Excellent food at breakfast and dinner. Fantastic central location. Free skibus was a real bonus.Will definitely use this hotel again. We opted for a duplex room to sleep six, one bathroom was a bit restrictive particularly when we all came off the ski slopes together.
The hotel was close to the centre of town without being right in it. We had a very pleasant view of the mountains and waterfall. The hotel was old and shabby and over priced. It did not reflect the pictures on the website. During a very warm time of year, 30 degrees and no airconditioning or cooling provided it was innappropriate to be given a thick winter duvet and no top sheet on our bed. Staff were not friendly or helpful. We seemed to be only two of four people staying at the hotel.
Staff were very friendly and helpful. The food was excellent Rooms were a bit cold, both temperature wise and comfort wise. Thought the price was a bit high for a 3 star.
good breakfast.....restruant staff..........relaxing Reception staff not advisory.....corporate
Clean, Modern, Excellent Food A Hotel of this size should have laundry facilities
Location is good, the town pleasant but we were out of season. The pool is too small to swim in, it has a jacuzzi in it but it's not warm enough to be relaxing, the building and grounds could do with some attention. Overall the stay was disappointing
Good size comfortable bed. Peaceful surroundings.
Excellent location in the heart of the Auvergne area, in the cute town of St. Nectaire. Very nice facilities, including indoor and outdoor pool, and a wonderful garden. Not sure why this hotel advertises for access to wireless internet, and then wants you to pay ridiculous amounts to actually provide that service.The afternoon/evening reception staff needs coaching on his attitude that transpires condenscendence rather than hospitality. The morning staff is very friendly indeed, but requires coaching on technical functions like payment by credit card and ....the wireless service.
Difficulty finding anyone at reception to check in
The room was great! Very nicely decorated and a nice big window. I would add more food to the breakfast to make it a better value at 7.50
The room had been recently decorated to a good standard, its facilities were good, particularly the power shower The staff were very pleasant and helpful. The breakfast was only adequate.
Very friendly staff. Quiet and nice room. Breakfast ok, but too expensive for what you get.
Reasonable price, clean Breakfast very skimpy
We had a triple room booked for 1 night, i was unfortunate to have a ski accident on the first day and had to have my leg strapped up and was unable to walk, when we arrived at the hotel that night we were informed that our room was on the 3rd floor, but when we explained our situation the owner was superb, even thou he had no rooms on the ground floor available he offered us his studio appartment next to the hotel, which he prepared for us very quickly, we were very grateful to him for all he done for us.
Very comforatble clean room at a very good price
we were upgraded and the room had every necessary facility. It was in an excellent positon for eating and shops and walking. I would stay there again.
The food waS very good
Very helpful and friendly staff. good breakfast fair rooms. Got a bit warm in the night.
Clean, comfortable and friendly staff Absence of bath but excellent shower
Good location of the hotel in the town center and near the Municipal Park, despite location on the main street pleasantly quiet, excellent value for money. Le Mont Dore is a beautiful spa town with nice landscape and proximity of hiking trails.
1. The staff was very helpful and hospitable 2. The meals were excellent 3. the Hotel is very well situated 1. The bed was too soft 2. the window shutter did not close fully 3. Shower / Tap mechanism faulty 4. nowhere to hang the shower nozzle whilst showering
An efficient and friendly reception. Good views from Hotel balcony over street & hills/mountains. Good bathroom.
Hotel staff extremely friendly and food basic french cuisine but very good
Excellent value for money Excellent buffet style eating. Catered for non meat eater in our party Free parking opposite hotel The booking confirmation said that the double room could be a twin or double and that we should specify which on the booking form. Too late (and wasn't an option), but a phone call to the hotel clarified our requirements
Central location. Staff very friendly. Parking on the road - payant 7-12
Beautiful town and area. Hotel easy to find and modern. Not enough hot water for a bath.
The room, the environment... all! Nothing.
Friendly and ameniable reception staff and a reasonable breakfast. Very handy for the lovely old town of Besse. Good value for the price. Excelent location for touring the area as a whole. The inner door between bathroom and bedroom was very stiff and difficult to open making it very noisy. No heating in bathroom. The restaurant was closed and this was not made clear for people at the time of booking rooms, we only knew because of previous reviews.We would recomend this hotel but would make clear it's shotcomings.
Dinner after 20 oćlock
Loved the area. Pleasant stroll into the historic centre of Besse and lots of options to eat out there. Good beds with firm new mattresses. Rooms were clean. Staff friendly. Lots of tourist information in the lobby. Bedroom decor was dark and a bit shabby.
Rather noisy at night having room on the main road.
This was good value for money and more than adequate It was a little bit noisy there was a low level humming sound from something in the hotel during the night
Beautiful location for this traditional French Hotel. A great stop-over for our journey to the Canal du Midi in the south of france.
Staff were terrific. Nice central location. Public areas of the hotel were exquisite. Do I lose Man Points for writing "exquisite" ?? Parking was a bit of a nightmare and not clearly signposted. We struggled for a good 30 minutes going round and round. To their credit the hotel comped us the parking. Cuneo as a town was a bit empty. It had promise. Same with the hotel. Lobby and staff are great, the rooms fine but a bit outdated.
Very friendly reception staff; good, well-priced food; reasonably sized room with comfortable bed; excellent value for money. Overall St-Nectaire is a very pleasant village to visit, and this hotel is highly recommended as a base to visit it from.
The room was very small and grotty.
Very friendly, family run. Fantastic food on the half-board. Secure parking and secluded outdoor pool, all well signed. None
The city and area
Clean and nice owners, easy to find, very helpful
warm and freindly
There were no surprises, We got what we expected and what was offered on the website. Position in town was good and there was no problem parking at this time of year. The hosts were welcoming and friendly. Since the change of law with regard to smoking in France it has taken a while for the smell of smoke to disappear.
Nice staff, clean room It was a bad breakfast for the price, no real coffee. One does not pay 7 euro or was it 8 for instant coffee from a machine had I known I would have not taken the breakfast
Hotel was clean, warm and comfortable with friendly staff and a good restaurant. It was nice and close for our skiing.
Regional food with a large enough menu for several nights stay. Quiet location, though still convenient for access to all roads. Parking is provided in a secure area and is free. Room was on the small side for a three night stay.
location was right in town, good walking access to the main street. Excellent free secure parking.
nothing at all it was horrible and priced way over the top for this cheap hotel misserable decoration extremely small en suite facillitiesdrab room poor poor value
Very friendly staff and good service and food Room very small and cramped - could supply a fan in hot weather.
Found the staff to be hospitable and very helpful. I particularly appreciated the indoor swimming pool
Very helpful as we were a group of motorcyclists from different European countries. Excellent half board meal and breakfast nice simple room very comfortable nice location.
The Hotel was clean and well maintained and the staff were helpful and welcoming. The location was very good with attractive gardens and on site parking. We used the hotel for an overnight stop and did not use the swimming pool or restaurant. The breakfast was adequate but the range of food offered was limited and in our opinion not worth 9 euros compared to what is on offer elsewhere in French hotels we have stayed at.
A very reasonably priced hotel in an interesting town in a wonderful area Missing a shower in the bathroom