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Excellent location, in city centre of Obernai, spacious rooms, clean and large bathrooms, nice building and ideal starting location for exploring the Alsace region by car.
Friendly staff, good value, central position in a lovely town, clean and comfortable. The smoked-glass mirror on the wardrobe was impractical. a suitcase stand would have been helpful. minor points but small irritations on the day.
location and value for money (free internet and reasonable breakfast cost) television limited - would have liked CNN or BBC for news
Nice comfortable room, nice stylish 17.century building Not many regional cheese in the breatfast
place hotel -in center town and dezign in hotel and rooms no in room and in bathroom bags for garbag!!!glases!!!soap and sampoones!!!no frigobar!!!!
The location was very good.
The hotel was well located in the beautiful city of Obernai. Perfect for a family trip to the Alsace. We stayed in one of the family rooms which was comfortable and enjoyed it very much. Great service and great quality!
Relaxed atmosphere, great breakfast, comfortable beds, the openess towards pets. I missed a water boiler in the room (for out of bar opening hours). Somewhere to hang towels to dry. The hotel invites the guests to save on the laundry by only putting the towels on the bathroom floor if the guest wanted new ones. However I hung the the towels over the back of a chair and still they were changed. About changing the beds, I can easily sleep in the same linnen for 3 nights ( the length of our stay) and I found it abit silly to change just for the last night.
Hotel is in the center of the city. Public parking is next to the hotel. Access to the parking - impossible to enter with a middle-class car. public parking is next to the hotel.
Great location in the heart of the town. Modern hotel that has maintained a traditional exterior. The staff were very nice and helpful. The room was a good size and very clean. Had to paying for parking, and getting into the underground carpark is not for the faint of heart.
Perfect locaed, quite and charming. Very good restaurants around.
The quietness and the nice modern amenities not far from the wine route. The best alternative to Strasbourg so far. Good breakfast.
Location and helpfull staff. Parking
good location, nice room
A nice hotel in the heart of the old town, clean, comfortable room, good breakfast served, very helpful staff, especially when supplying us with directions when we needed to get some unexpected essential items from the local supermarket and when we needed to order a last minute return taxi to the airport, because the train we were scheduled to get had been cancelled due to industrial action.
The town of Obernai is beautiful and the hotel in the middle of it all+ The pillows are quite small and too soft ... but had a great sleep regardless : )
Great location, very comfortable hotel, would stay there again Underground carpark was small, but useable
Nice hotel, good place, nice staff the breakfast could be a little bit richer
quite rooms were smelly
Good value-for-money. Clean and easy to find in a small, cosy town outside Strasbourg. To go to Strasbourg you'll need a car. Breakfast was simple. Could be more varied in choices.
Quiet hotel. Good breakfast Missing of a restaurant of the hotel - and this thing is not explained at booking
location was secure and fairly central, place seemed like it was maintained ok. Hotel was not dirty per se, but def won't be winning any awards. Beds/bathrooms were fine, everything else, a little shady.
Warmhearted welcome. Helpful staff at the reception desk. good Wifi connection in the room.
Easy accessible, quiet, everything was in good shape and working. Missing tv-channel for dutch speaking people (BVN).
The price I paid worth the service I received, clean and comfortable room, good food for breakfast etc. The housekeeper came too early. When I return to my room after breakfast I saw there were all room doors wide open while the housekeeper cleaned up one room! That's shocked me very much.
If you have been in an oek Hotel in Hungary or Austria, this is exactly the same type. It is clean, but it has the minimum comfort. Still, there is free wireless internet available, which is a plus. Poor breakfast.
Comfortable and clean hotel, nice room. It's located in a quiet nice small town, not too far from Strasbourg, easy to reach by car. Improve the breakfast.
conveniently located near airport, good staff no phones in the rooms
Like most French hotels regret no tea-making facilities.
overdue luggage arrived 4 days late and we were not called when it arrived...probably just a language problem with French staff & English only guests
Setting, great view and balcony
very good restaurant, attractive location
great food but no vegetarian choice. small and uncomfortable double bed.
The building was a very attractive one that made us want to step in and stay. The rooms were clean and well kept. The doors are closed by midnight and if a guest shows up after midnight even with fully pre-paid reservation, there is no way to enter the hotel. We had to spend the night in our car in the car park despite a fully paid reservation since we showed up too late!!! When we did make it to the room at 0630 hrs the next morning, we found the bed to be rather small.
Excellent breakfast (European style) Elevator is a bit slow and noisy
The location in the middle of the vineyards is fantastic, and the staff are very friendly and accommodating. The food is good and the wine list has a good selection of producers from the immediately surrounding area.
The hotel was nice and comfy. Perhaps some rooms a little bit outdated, but this was overcomed by cleanliness. The free parking lot and the location is what made up our desicion to stay. Despite that we had the updated version on our the navigator, it did not recognize the address that is provided by the hotel or maybe by booking.com (to our surprise neither did google). The very same address with the very same ZIP also applies to the city Colmar (thats what google says). So basically we started our trip to hotel without knowing hotels exact position. As recommendation to the others if your navigator does not recognize the address, use the map on booking.com site in order to find the hotel.
The staff were very welcoming and attentive. The room maintenance was very good with an evening turndown service etc Yes - beware we were seriously over charged in both the restaurant and in the bar. When we asked them to explain the bill it had no relation to the prices listed and they could not explain why it had happened - very mysterious - keep an eye on all costs you sign off.
Very nice accomodation. All the hotel staffs were not really as friendly as the reception.
beautiful building and surroundings with superb service, food and staff nothing whatsoever...except we did not stay long enough
Indoor pool is so beautiful and comfortable! Of course the buiding itself is very nice, but the surrounding garden is also nice. The restaurant was a little bit too busy for timely service.
The building itself is wonderful but the staff made it a very wonderful stay!
Surroundings were beautiful, although it was a shame that the weather was not so good to enable us to enjoy them more. Children's menu availability.
very comfortable, access by public transport - bus no 2 from the Gare Centrale - should be indicated
Very attentive and catered well to babies and families Breakfast was a bit pricey and the only option at the hotel.
well appointed rooms, excellent meals the spa facility is marginal at best. Improperly trained staff and poorly ventilated, with limited spa menu. Americans are used to much more in a proper "spa".
Luxury accommodations, but affordable. Good staff.
The outside of the building looked great! The hotel advertized air conditioned rooms, which was important with 35+c weather. The a/c was more of a repaired water cooler which was turned off at 22h. When we opened the windows, we were overwhelmed with the bugs and mosquitos so we had to close the windows. Which made it impossible to sleep in such a heated suana. argh!
We stayed in one of the Disabled adapted rooms and the facilities were first class. The reception staff could not have been more helpful furnishing me with details in relation to booking in and out. I very much intend to stay there again in the future
Comfortable room. Good set up for family with separate sleeping areas. No restaurant in hotel but linked to a good one 5 minutes walk away. Nice pool and sauna. Pool was unheated.
Hotel is next to a duck pond and very close to a church. No aircon so had window open. Ducks noisy all night, Church bell seemed to strike all the quarter hours and after a very uncomfortable night found ouselves covered in mosquito bites.
the outstanding junior suite and for the restaurant: the best sommelier we ever had breakfast to expensive (17 euro)
Very friendly and helpful staff. Good facilities including attractive indoor swimming pool and sauna. Choice of two restaurants - wine bar type and gourmet. Good position for ease of walking to other establishments in the town.Upgraded to better room than booked.
this should be called a spa hotel. With an amazing pool, sauna and stram sauna free of charge for guest, this hotel gets top ratings. The staff is also very kind and service minded.
Beautiful location in the Alsace
Very spacious bedroom, good restaurant and wines, nice swimming pool and spa, friendly staff, great location near to town Loud talking and shouting in garden of house next to hotel till 3am in morning kept us awake in both bedrooms we'd booked, hopefully we were just unlucky.
very nice spa service and refill at the breakfast buffet could be better
Centrally located, rooms clean but small, staff friendly, food in restaurant mediocre, value for money questionable. Accessability by car is quite difficult, but once you have reached the place parking is adequate.
An excellent location in a delightful town, The evening meal in the restaurant was of the highest quality. I really think that the breakfast should be included in the not insubstantial cost of the room.
Very comfortable quiet hotel in good location. Good food at dinner and at breakfast.
the whole package / room / spa / restaurant
Friendly front desk staff. Room is clean and spacious. Hotel is for families with small children. Children are given free stuff toys upon registration. Hotel is 14 km from Strasbourg or at least 15 minutes drive to the city. Finding the hotel is confusing as there is another street of the same name in Strasbourg. Breakfast is good but with cold coffee and at Euro 13.
The staff are friendly and very accomodating, and the food is above average. 1)Public transportation shoud be mapped and posted. 2) The rooms are small for two, a person using a wheelchair and another person, no space for another bed! 3)There should be a smooth ramp from parking lot to the front door sidewalk and entrance.
staff were pleasant Wrong room was allocated and it was noisy
very basic and very difficult to locate even though it looks close to the motorway!! very expensive for a basic breakfast
The hotel staff were efficient and friendly. They also spoke good English. Parking was definitely a big bonus as parking in Strasbourg is difficult and expensive. The address mentioned in the hotel information was confusing as there are two Rue de Ile in Strasbourg. The gps in my car got confused and we had to phone the staff to ask where exactly the hotel is. They said to use the zip code of the hotel as reference instead. They were quite helpful, actually.
Clean and quiet, helpful staff.
The gardens around, the swimming pool, and the rooms in general. We'll come back definitly this summer No
Within easy walking distance of the centre of town. Easy to find by car. Comfortable with lovely helpful staff.
The town. Ambience. Helpful staff.
pool and garden
The fully fenced large yard where children and dogs could play and adults relax. Beautiful bike / walking path into town. Good security.
The hotel was ideally placed for a short 20 minute walk into town. The rooms were clean and there was a lovely swimming pool with pool towels available from reception.
Nice environment, friendly staff, facilities.
Fine hotel just outside the old town centre, yet not within comfortable walking distance if you are with young children. The hotel has a lovely garden and a pool.The hotel staff was very friendly. We stayed in a duplex room for 4 persons which consisted of 2 levels, with a very spacious master bedroom on the upper level.
Pleasant hotel with nice grounds and pool, ten to fifteen minutes walk from the town centre. Nice views from the balcony. Good, secure parking. Our balcony was very close to the adjacent room's balcony with no screening and the guest in this room woke us up in the middle of the night making mobile telephone calls from his balcony.
Very convenient for getting into Strasbourg. Good parking facilities. Easy access to motorway for onward journey. Advertised menu not available only a la carte. No breakfast tea!!
Good hotel in a convenient location, private parking, very friendly staff, good breakfast. No complaints at all.
The hotel was comfortable and suited our needs. Didn't eat there so could not comment on restaurant. About 20 mins outside Strasbourg, but easily accessible via bus and tram. Hotel receptionist very informative and helpful. would recommend it for price and convenience.
English speaking staff in French hotel
Nothing The breakfast was far too expensive. There was no hot water one night. There was no tea or coffee service available, compared to the hotel in Switzerland I will never stay or recommend this particular hotel again.
Hotel staff very well prepared for guest attention. Friendly environment. Convenient shopping Mall in front of the hotel . Unfortunatelly the restaurant does not provide us a menu in English or German ( only French ) , but, one person was prompt assigned to do a rough translation. In my point of view , will be more convenient to have this menu translated to different language. Expensive self service breakfast ( 9 Euro per person ) based on offered variety mainly lack of fruits .
friendly and helpful staff, good location (great base for discovering Alsace), very quiet region, great restaurant... Everything is great!
large room, good shower, good breakfast hotel restaurant closed for holidays and basically all other reaturants in the village closed too. had to buy bread and cheese from a supermarket in the end.
Nice staff, easy access, the room was clean except a bit of problem in the bathroom.
Central location, parking, restaurant. Poor breakfast choice, food smelling in corridors. Room on street side noisy (bus stop nearby).
Possibility to make a cup of coffee/tea in the room. Hairdryer in bathroom. Two restaurants just next to the hotel. Bus stop in front of the hotel. Parking space available. A bit far from the centre, from 9 pm onwards buses do not circulate very often.
Being near Strasbourg. The public transportation made it easy to get into the city center. It was located a bit far from the city center.
free internet, free parking and quite good room poor poor breakfast
Convenience to airport, hassle free reservation when arriving, excellent continental breakfast, nice view and quiet for sleeping Were not too many shops open in the immediate area, but probably that was due to being late Saturday afternoon.
The accomodation was clean and airey with all services working and functioning correctly. Na
Staff was friendly. We had very silent night. Rooms nicely decorated. Hotel is in very suitable location. We have decided every time to stay here.
food, rooms, facilities
Lovely comfortable room. Very good value.
The breakfast it was an amazing selection on offer and it was all good!!
I liked the extremely helpful attitude of the staff,
You get what you pay for - a tiny cramped room with bunkbeds and a tiny bathroom in which the shower overflowed. We were by one of the landing doors which slammed all night - we literally got about an hours sleep.
Staff was friendly and accommodating. They made every effort to communicate clearly despite not speaking very much English. My son thought it was cool to sleep in a bunk bed and compared it to our ferry cabin on the ferries we took on the Alaskan Marine Highway. The beds were not very comfortable and the bathroom was super small. Water temps were very sensitive so it was tricky to find a balance so as to not freeze or scald yourself :).
It was insanely cheap. The linens and towels were clean. It is right off the highway (near other hotels/motels). We arrived at night and it had a shifty vibe. I can't describe it any other way.
very small bathroom, not clean, not enough towels
Buffet breakfast It needs refurbishment, toilet seat was broken, shower drain blocked and smelly.Also noisy by railway and industrial site.l
Good service: react adequate and quick when something was not as expected. On the travel back ( used the hotel stay for two day travel to and from vacation adress) The room had no fresh smell. But everything was clean and the bedlinnen was fresh
Friendly staff, reasonable prices, nice breakfast Far from the city, some bedlinen missing. On the whole the double bed would also be better equipped with two blankets because more often than families I believe that tourist groups are staying at these hotels.
pretty dirty and neglected unleaned rooms broken items
really helpful staff good value breakfast well-lit accessible parking near motorway
Very quaint hotel. We got there after midnight (you need to call them if you are coming late), but the hotel staff was very welcoming and supportive. We had quadruple room, and it was a two story room. Downstairs had a double bed, wardrobe and a writing desk, upstairs had two single beds (put together), a tiny walk-in closet and a bathroom with a bathtub. Also the AC was attached on the wall only on the upstairs. Our room was all the way to the top of the hotel, so going up stairs was a little bit tiring after the long road trip, but it was OK with me. Free parking outside was close enough to the hotel and the town of Obernai was very cute. There was no hot food at the breakfast. The bathroom door didn't close all the way.
fantastically helpful staff, real charachter building-not expensive
Friendly and welcoming staff. Located in the center of town. We would stay here again. Breakfast a bit expensive.
Relaxed family atmosphere, very welcoming, comfortable bed, good cuisine, would stay there again, excellent choice of hotel None
place is good no elevator
.Stayed in new section of hotel very good. breakfast good range The cost of the food in the evening very expensive and very little dinned out 2 nights
Free and good internet speed, restaurant stuff polite, english widely spoken Room floor dirty! Room not ready upon arrival, restaurant menu V. poor
Rooms and breakfeast was good.
Proximity to the venue of the conference I was attending, and the style/deco of the hotel. Though the room was fine overall, there were many little things I didn't like, principally that: (1) The pillows were uncomfortable; (2) The TV didn't work and though I reported it and was told it would be fixed, it wasn't; (3) There was no milk or cream with the kettle so I had to have my tea black; (4) When I showered, water spilled onto the floor due to an inadequate screen; and (5) There was a clear glass window high in the bathroom wall, which undermined the privacy in there (the glass should be frosted).
No facilities at all on Sunday, when we arrived. We had to search for a MacDonalds for lunch. Restaurant menu was poor and their idea of vegetarian food was non-existent. I was in the company of three vegetarians and they served "vegetarian" pumpkin soup - with ham in it - and a salmon dish was described as "vegetarian"!
Good wine and good dinner. Comfortable night sleep. On-time, courteous shuttle to the airport. No
Good locations for travellers, good breakfast and clean rooms, free parking and free wi-fi internet personell too young and it seems with no much experience
The room Resteraunt was closed, foof in the bar waiting time up to 2 hrs. Swimmingpool was closed.in room it stated breakfast starts 6 am reszeraunt opened 6:30am (I had to leave early there for missing breakfast)
For me, the location was perfect, but it is really not near the airport (20 minutes by taxi).