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It is well situated for walkers like us and the spa is not too far away. The cleanliness, friendliness and total ambiente. We should also pay tribute to the cleaners who are mostly forgotten in comments, they do a wonderful job. All in all, a very peaceful place to stay.
The welcome, cleanliness and high standard I suggested they install tea/coffee making equipment in the room. There was a mini bar but no tea/coffee.When I ordered at the reception for a visiting friend and self it took a very long time.
Cheerful helpul staff, especially in the restaurant
the willingness of the staff to accomodate a non german speaking international tourist
The room was new and clean. The pine wood furniture added very warm, country feeling to the room.
We had great breakfasts that were included in our room rate. Restaurant was very convenient with locally sourced, tasty food. Bathroom had skylight that provided great light.
The food in the resturaunt was great and the staff went out of their way to help us find our way around town.
Friendly manner of the staff, good clean room and the excellent food. The very good value for money!
friendly staff and position in village The room size was too small and access to bathroom was only just possible by stepping sideways.
Very nice staff. The room was nice and clean, large bathroom. The restaurant was open from 11 am until 11 pm and offered a varied menue. The food was very good, not too expensive.
The staff were hepful and friendly the room was clean and nice I would have appreciated if we had been told the location of all the dinning rooms. chose the least nicest for our evening meal
Friendly staff Outside lites were not on when returning late one nite
Nice country location Red bedsheets
Quiet location,very comfortable beds The main problem,and this applied to most of the hotels we stayed in in Germany, is that they do not take credit card payment and so we were constantly having to carry reasonably large amounts of cash.
Friendly,well run.Food good.Centrally located.Good value. None
We arrived after dark and had trouble finding the hotel. We called from our cell phone and staff came running into the street and down the block to find us and lead us around a corner to the hotel. When we wanted to visit a nearby spa, another staff got in his car to show us how to get there.
Truly superb staff and great service. Very good breakfast with special homemade treats. Biker friendly with protected yard for parking and even possibility to clean motorcycles - i.e. a perfect rest place for bikers! Slightly difficult to find without navigator/local city map
Very friendly hotel, relaxed with a good service, staff was very tentative. Eat in the restaurant the food was really good and reasonably priced. Just a small thing, black out curtains in the rooms would be good.
Situated in a peaceful village in the Luneberg Heath, with lots of cycle/walking paths in the area. A quiet family hotel with a large garden to sit in, with a small lake full of fish.Not far from the spa at Soltau and midway between Hamburg and Hannover. We only had B&B but wished that there had been some staff at breakfast to service and clear the buffet and tables. Some bikes available for hire, to take on the cycle routes would have been great
Large nice room, very good dinner, limited but OK breakfast. A good quiet hotel near A7, 1 hour north of Hannover. The CeBit show drives Hannover hotels up to Euro 300 for a single room, Hartmann cost me 51.... Larger wine selection.
The general helpfulness of the staff.
Very quiet. On Saturday and Sunday evenings, the reception is closed. If you arrive at that time, you shall contact them by phone. Then be aware that you need a mobile phone, and if it is a foreign mobile phone, you shall dial 00-49 in front of the hotel number.
It was ideally situated as the building used to be part of the British Army camp. The reason for my visit was to see where I grew up and everything was nearby.
quiet, comfortable, clean, large room
Quiet and pleasant environment, friendly staff, easy access and large car-park, ideal for a long stay or just to spend the night. I will gladly stay there next time I am in the region.
Cleansiness, Friendly approach from Staff, Fabouless Food and it was near to Hospital.All in all a very relaxing Place to stay. It was all very good
It seems a hotel for a very specific group of people. It is not very suitable for bussiness people as for example my room did not had internet conection.
It was quiet, unobtrusive and very relaxing for me - and inexpensive. No, everything was very pleasing for the money