Overview

Hotel El Paso

101 South El Paso Street, El Paso, TX 79901, United States
+1 915 534 3000

$84+

Overall guest ratings

7.2/10 Good
Based on 1,190 reviews

Review highlights

  • 8.9
  • 8.6
  • 4.9
  • 4.2

Nearby

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    About

    Location. This city-center property is located in El Paso, close to Abraham Chavez Theater, Judson F. Williams Convention Center, and Plaza Theater. Also nearby are El Paso Museum of Art and El Paso Museum of History.

    Hotel Features. Hotel El Paso has a fitness facility. Business amenities include a business center, wireless Internet access, 19 meeting rooms, and business services. Hotel El Paso has a restaurants and a bar/lounge. Room service is available during limited hours. Event facilities consist of exhibit space, a ballroom, and banquet facilities. This property provides a complimentary airport shuttle during limited hours.

    Guestrooms. All 359 guestrooms afford views of the Franklin Mountains, downtown El Paso, or neighboring Juarez, Mexico. Amenities featured in guestrooms include air conditioning and coffee/tea makers. In addition, amenities available on request include extra towels/bedding and wake-up calls. Guestrooms have cable television with premium TV channel(s) and pay movies. Business-friendly amenities include voice mail. Bathrooms provide hair dryers and complimentary toiletries. Guestroom services include housekeeping. Rollaway beds are available on request.

    More hotel details about Hotel El Paso

    Hotel El Paso Prices:

    $84 - $122 (Based on average prices for a Standard Room)

    Hotel El Paso Rooms:

    357 rooms

    Other names used to reference this hotel:

    • Hotel El Paso ELP
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    Hotels.com

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • ATM on-site
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Free airport shuttle
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews of Hotel El Paso

    Overall Rating

    7.2 Good
    Based on 1,190 reviews
    • 8.9 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      7.9 "79% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "City centre within easy reach, said 100%."
    • 8.6 "Bar is amazing."
    • 7.0 "Good amenities."
      7.0 "70% thought the building was wonderful."
      7.6 "76% enjoyed the lobby entrance."
      9.2 "92% thought the architecture was beautiful."
    • 6.8 "Service is ok."
      5.5 "55% said the reception staff was ok."
      6.6 "Only 66% thought the service was professional."
      5.0 "50% thought the management was tolerable."
      6.4 "Bar service was average, according to 64%."
      6.4 "64% found the room service acceptable."
    • 5.8 "Breakfast is mediocre."
      7.0 "70% were happy with the price of the breakfast."
    • 4.9 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 4.2 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 4.0 "Rooms are not good."
      0.6 "94% thought they were poorly maintained."
      1.6 "84% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      3.8 "62% said rooms were dirty."
      0.5 "For 95%, the rooms looked old."
      1.5 "85% found problems with the furniture."
      2.4 "76% thought the tv was sub-standard."
      1.2 "Air conditioning was criticized by 88%."
      1.3 "87% had problems with the shower."
      4.5 "55% were disappointed with the minibar."
      0.5 "95% said the bathroom was dirty."
    • 3.9 "Not very clean."
      3.8 "62% said rooms were dirty."
      4.1 "59% thought it was rather dirty."
      0.5 "95% said the bathroom was dirty."
    • 1.6 "Horrible pool."
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    Overall Rating

    7.3 Good
    Based on 571 reviews
    • 8.7 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      8.0 "80% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 8.6 "Bar is amazing."
    • 6.3 "Service is ok."
      6.3 "Only 63% thought the service was professional."
      5.2 "52% said the reception staff was ok."
    • 5.7 "Breakfast is mediocre."
    • 5.5 "Average value."
    • 4.7 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 4.3 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      1.1 "Air conditioning was criticized by 89%."
    • 4.1 "Not very clean."
      4.1 "59% said rooms were dirty."
      3.9 "61% thought it was rather dirty."
    • 3.9 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.6 "Rooms are not good."
      0.5 "95% thought they were poorly maintained."
      3.9 "61% didn't like the uncomfortable beds."
      1.5 "85% complained about the bathroom."
      0.5 "For 95%, the rooms looked old."
      1.1 "Air conditioning was criticized by 89%."
      4.1 "59% said rooms were dirty."
      2.1 "79% thought the tv was sub-standard."
      1.1 "89% had problems with the shower."
      1.7 "83% found problems with the furniture."
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    Overall Rating

    7.3 Good
    Based on 249 reviews
    • 8.9 "Location is great."
    • 8.3 "Bar is amazing."
    • 7.0 "Good service."
    • 5.8 "Breakfast is mediocre."
    • 5.6 "Average value."
    • 5.1 "Vibe was decent."
      6.9 "69% considered the lobby entrance to be so-so."
    • 5.0 "Food is average."
    • 4.8 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
    • 4.1 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 3.7 "Rooms are not good."
      0.6 "94% thought they were poorly maintained."
      4.0 "60% said rooms were dirty."
      1.6 "84% complained about the bathroom."
      4.3 "57% didn't like the uncomfortable beds."
      0.5 "For 95%, the rooms looked old."
      1.5 "85% found problems with the furniture."
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    Overall Rating

    6.2 Good
    Based on 249 reviews
    • 8.9 "Location is great."
    • 8.8 "Bar is amazing."
    • 7.0 "Good service."
      7.3 "73% found the staff to be very friendly."
    • 6.8 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 5.3 "Average comfort."
    • 5.2 "Average value."
    • 4.7 "Disappointing food."
    • 4.5 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 3.2 "Generally quite dirty."
      3.1 "69% said rooms were dirty."
    • 3.1 "Awful rooms."
      1.5 "85% complained about the bathroom."
      0.3 "For 97%, the rooms looked old."
      0.7 "93% thought they were poorly maintained."
      3.1 "69% said rooms were dirty."
      4.2 "58% didn't like the uncomfortable beds."
      1.5 "85% found problems with the furniture."
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    Overall Rating

    7.4 Good
    Based on 119 reviews
    • 9.0 "Terrific location."
    • 7.1 "Good amenities."
      7.2 "72% thought the building was wonderful."
    • 6.9 "Service is ok."
    • 5.7 "Average value."
    • 4.8 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 4.2 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      0.4 "For 96%, the rooms looked old."
      0.6 "94% thought they were poorly maintained."
    • 4.2 "Not very clean."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

    Recent Reviews

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