Overview

Hotel El Paso

101 South El Paso Street, El Paso, TX 79901, United States
+1 915 534 3000

$79+

Overall guest ratings

7.2/10 Good
Based on 1,197 reviews

Review highlights

  • 8.8
  • 8.3
  • 5.0
  • 4.2

Nearby

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    About

    Location. This city-center property is located in El Paso, close to Abraham Chavez Theater, Judson F. Williams Convention Center, and Plaza Theater. Also nearby are El Paso Museum of Art and El Paso Museum of History.

    Hotel Features. Camino Real Hotel El Paso has an outdoor pool and a fitness facility. Business amenities include a business center, wireless Internet access, 19 meeting rooms, and business services. Camino Real Hotel El Paso has 2 restaurants and a bar/lounge. Room service is available during limited hours. Event facilities consist of exhibit space, a ballroom, and banquet facilities. This property provides a complimentary airport shuttle during limited hours.

    Guestrooms. All 359 guestrooms afford views of the Franklin Mountains, downtown El Paso, or neighboring Juarez, Mexico. Amenities featured in guestrooms include air conditioning and coffee/tea makers. In addition, amenities available on request include extra towels/bedding and wake-up calls. Guestrooms have cable television with premium TV channel(s) and pay movies. Business-friendly amenities include voice mail. Bathrooms provide hair dryers and complimentary toiletries. Guestroom services include housekeeping. Rollaway beds are available on request.

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    Amenities

    • Fitness center
    • Pool
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • ATM on-site
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Free airport shuttle
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.2 Good
    Based on 1,197 reviews
    • 8.8 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.9 "79% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 8.3 "Bar is amazing."
    • 6.9 "Service is ok."
      6.1 "61% said the reception staff was ok."
      6.6 "Only 66% thought the service was professional."
      5.0 "50% thought the management was tolerable."
      5.4 "54% found the room service acceptable."
      6.4 "Bar service was average, according to 64%."
    • 6.0 "Breakfast is mediocre."
      6.7 "Breakfast prices were ok, according to 67%."
    • 5.5 "Food is average."
    • 5.0 "Vibe was decent."
      1.5 "85% criticized the unstylish hotel."
    • 4.2 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 4.1 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      4.7 "53% didn't like the uncomfortable beds."
      4.0 "60% said rooms were dirty."
      0.5 "For 95%, the rooms looked old."
      2.3 "77% thought the tv was sub-standard."
      1.6 "84% found problems with the furniture."
      1.4 "Air conditioning was criticized by 86%."
      1.3 "87% had problems with the shower."
      4.6 "54% were disappointed with the minibar."
      0.5 "95% said the bathroom was dirty."
    • 3.9 "Not very clean."
      4.0 "60% said rooms were dirty."
      3.7 "63% thought it was rather dirty."
      0.5 "95% said the bathroom was dirty."
    • 2.5 "Horrible pool."
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    Overall Rating

    7.2 Good
    Based on 598 reviews
    • 8.6 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      8.0 "80% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 8.3 "Bar is amazing."
    • 6.5 "Service is ok."
      6.3 "Only 63% thought the service was professional."
      5.9 "59% said the reception staff was ok."
    • 5.9 "Breakfast is mediocre."
      6.9 "Breakfast prices were ok, according to 69%."
    • 5.5 "Food is average."
    • 4.9 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      1.2 "Air conditioning was criticized by 88%."
    • 4.9 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 3.9 "Not very clean."
      4.1 "59% said rooms were dirty."
      3.5 "65% thought it was rather dirty."
    • 3.9 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.8 "Rooms are not good."
      0.5 "95% thought they were poorly maintained."
      1.6 "84% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      0.5 "For 95%, the rooms looked old."
      1.2 "Air conditioning was criticized by 88%."
      4.1 "59% said rooms were dirty."
      2.0 "80% thought the tv was sub-standard."
      1.1 "89% had problems with the shower."
      1.8 "82% found problems with the furniture."
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    Overall Rating

    7.5 Good
    Based on 239 reviews
    • 8.9 "Location is great."
    • 8.1 "Bar is amazing."
    • 7.1 "Good service."
      7.2 "72% found the staff to be very friendly."
    • 5.9 "Breakfast is mediocre."
    • 5.5 "Average value."
    • 5.4 "Average comfort."
      6.8 "For only 68%, the noise level was all right."
    • 5.1 "Vibe was decent."
      6.7 "67% considered the lobby entrance to be so-so."
    • 5.1 "Food is average."
    • 4.2 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 4.1 "Rooms are not good."
      0.7 "93% thought they were poorly maintained."
      4.2 "58% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      4.8 "52% didn't like the uncomfortable beds."
      0.6 "For 94%, the rooms looked old."
      1.7 "83% found problems with the furniture."
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    Overall Rating

    6.6 Good
    Based on 227 reviews
    • 8.8 "Location is great."
    • 8.5 "Bar is amazing."
    • 7.2 "Good service."
      7.2 "72% found the staff to be very friendly."
    • 6.9 "Average amenities."
      6.8 "68% thought the building was acceptable."
    • 5.1 "Average value."
    • 4.8 "Disappointing food."
    • 4.7 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 3.6 "Not very clean."
      3.6 "64% said rooms were dirty."
    • 3.6 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      0.4 "For 96%, the rooms looked old."
      0.7 "93% thought they were poorly maintained."
      4.4 "56% didn't like the uncomfortable beds."
      3.6 "64% said rooms were dirty."
      1.7 "83% found problems with the furniture."
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    Overall Rating

    7.4 Good
    Based on 131 reviews
    • 8.9 "Location is great."
    • 7.1 "Good amenities."
      7.0 "70% thought the building was wonderful."
    • 6.9 "Service is ok."
    • 5.5 "Average value."
    • 4.8 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 4.4 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      0.4 "For 96%, the rooms looked old."
      0.5 "95% thought they were poorly maintained."
    • 4.2 "Not very clean."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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