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Luckily we were upgraded to a very comfortable suite of rooms of excellent quality. The extra large bed was most enjoyable with 'decent' pillows. Both the restaurant and room service menus surely needed to be in English like most hotels?
Employees were helpful. Quiet even though the hotel was on a main road. Nice park across the street. I would recommend anyone to stay at the hotel I wished they had a vending machine. That´s it.
We're fully satisfied with the very clean, comfortable and large room with a reasonable price !
good location to explore the region, free parking available, friendly staff no
Clean and functional. Bedrooms very good Directions on web site. Would have been useful to have a couple of rooms with interconnection doors.
A clean, modern hotel suitable for overnight stay on your way to somewhere else. Lovely park opposite and easy walk to centre.
Nice indoors pool and jacuzzi. Friendly staff at the reception. Rooms were nice, though some furniture appeared to be scratched (normal wear and tear, though). Good value for money.
everything! very good hotel and the staff is very hospitable! the breakfest is perfect! no
The food was excellent and the design and layout of the hotel was brilliant. The hotel was situated well and there was a beautiful park outside. The front of the hotel was quite plain
the swimming pool
Location, not too far from downtown. Small rooms.
centrally located to town centre. quiet location. comfortable and warm rooms.
The restaurant evening meal The corridoors were shaby with stained carpets
Fascinating building, converted former convent. rooms plain but adequate. Public areas interesting with antiques & period detail Restaurant had stopped serving when we arrived late lunchtime on Sunday( but not particularly late for Spain) & it was closed in the evening- had to walk round town to find a restaurant
It was in a nice location. It was noisy in the evening because it looked at a street. The staff was nice but could not help. It was very hard to find the hotel because the map in the internet was not accurate and gps could not find it. We were helped by locals that took us there.
Nice sized room Hotel was out of the city center of Alcazar de San Juan and difficult to by walking. Streets are tough to navigate via car, and construction closed multiple roads.
Nice atmosphere some of the staff do not speak english
Excellent reception staff; comfortable reception areas and layout. Bathroom cleanliness not good. Bath had not been cleaned from previous client/s; old towel had been left in the bathroom and only one bath towel evident.
we particularly enjoyed the staff, and the facilities. no,
Excellent little hotel. The staff was helpful even if they spoke very little English. Very respectful staff. Recommend it highly. Parking was a plus. Very close to the center of town. Five minute walk to the center square. A true find.
It was not easy to find a hotel from where we could visit the Don Quixote windmills, but we found this quaint hotel. They gave us what may have been their best room with a balcony which held three flags - made us feel regal. Parking was secure in their garage. An excellent Spanish restaurant within walking distance and close by was a superb Chinese restaurant which the locals didn't seem to have discovered.
Very nice staff The hotel allows smoking in the public areas which was very unpleasant
Friendly staff. Nice room.
Location to old town. On site parking.
the hotel was good. The room was large and comfortable. I reserved secure parking and the hotel provided this. I would use this hotel again and would recommend it to anyone travelling to this area
The rooms are large, comfortable and clean with nice bathroom We arrived late at night and the receptionist kept our ID cards over night but failed to return them in the morning when we checked out. Unfortunately we realized that more than 100 miles away from the hotel...
Easy access on edge of town. Good view of sunset behind the windmills from our room. We did not have breakfast. It would have been helpful if we had been advised at time of booking that the restaurant would be closed even for residents. It was a Sunday but we had no difficulty on the other Sundays.
the stuff tried hard wifi was not functioning
A comfortable hotel, clean and nice, good value for the price.
Nothing. . Noise from next door celbrations kept us awake until dawn.
easy to find, ideal whilst touring on motorcycles. restaurant was closed, so ate in bar - ok, but limited. The town was unwelcoming and not for the tourist - ripe for re-development!
It was clean, comfortable and fair prices. It's outside of the city and not easy to find. But with GPS it's not a problem.