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Location; staff especially those in dining room
cleanliness of hotel in general overcharged for breakfast on departure.
Excellent service and although due to the delay in our flight meaning we only arrived at the Hotel at 23:45 we still had the ability to have what was an excellent dinner - all in all an ideal start to our 2 week vacation in the Costa Brava
A bit tired ie the room/bathroom
Very nice hotel, friendly staff, great chambermaid service, very clean room , excellent large bed, good pool facilities. only had breakfast one morning as it was just ok, and there are lots of cafes around to have a very cheap breakfast.. drinks at the hotel bar expensive. overall a very good experience, would recommend.
The location is really unique - among the palms of the World Heritage area in Elche. Stunning gardens and a really good restaurant. Great value.
small bungalows so you feel you are in a middle of a rainforest or beautiful garden nothing
Tasteful rooms rooms in small units set in a palm forest. Extremely good but pricing restaurant. Cost of parking Euros13 per day, but still cheaper than other local parking.. The pathways to the units over which you need to take your luggae are crazy paving and difficult to use.
The setting is fantastic, also no maids crashing and banging when your trying to have a lie in. loved it here will definitely be back again.
The gardens of the hotel were beautiful. The cabana rooms very secluded and private. Location excellent for visiting the palm gardens. The rooms were very minimilistic.I realise this is the case these days, but there was no mirror in the room (apart from the bathroom - which being a wet room was not the most usable of places after showering). Also there was no desk/dressing table on which to store things. The people who design these rooms, should actually try and live in one!!!!
The hotel was modern, clean and comfortable and in an excellent location in the centre of the town. The hotel staff were always polite and friendly. The room was a little hot as the heating was apparently on in all rooms (due to the time of year) and not independently controllable.
Excellent staff, rooms and a very lovely city. No.
very close to the city center not a nice smell in the bathroom
clena and good size rooms and excellent breakfast facilities
The cleanliness, peace and quiet and central location.
Location and comfortabel room There was no view form the room and the window was frosted glass
Excellent location, friendly and helpful stuff, rooms clean, quite big, fully equipped (LCD TV, mini bar, etc...)
it is centrally located and is within walking distance of the tourist attractions in Elche. The staff were not always up to standard - eg a cleaner entering the room when the "do not disturb" sign was on the door and catching me in my underwear. Another day the room was not cleaned.
the air conditioning and the friendliness of the staff at reception